ANSA Hotel Kuala Lumpur

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8.6
Very Good
6,238 reviews

What Guests Say About Their Stay

V***a

9.7
/ 10
The hotel staff was very friendly and helpful, and the service was excellent. I asked where I could rent a car, and the staff booked it. They arranged everything, and I just had to leave it at that. It was so cool! Next time I go to KL, this will be my favorite hotel.
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Ratna D.

9.4
/ 10
We booked a triple room for 3 adults and 1 child. The room was spacious and had a big window. It was nice, and we would like to come back someday for sure.

safitri k.

10.0
/ 10
Perfect for family stay, nice and helpful hotel staff, clean and comfy. Very close to MRT and Monorail station, just a 2-3 minute walk. Surrounded by shopping malls and many restaurants.

E***y

9.7
/ 10
One of my favorite hotels because the location is very good. Hotel staff are very friendly & nice.

J***r

9.4
/ 10
I was very impressed and really enjoyed my stay at the Ansa Hotel. I was really satisfied. The price wasn't too expensive, but it felt luxurious.
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In the Area
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101, Jalan Bukit Bintang, Bukit Bintang, Kuala Lumpur, Malaysia, 55100

Main Facilities

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AC
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named Piccolo Hotel KL Staying at ANSA Hotel Kuala Lumpur is a good choice when you are visiting Bukit Bintang. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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ANSA Hotel Kuala Lumpur Address: Map & Location

101, Jalan Bukit Bintang, Bukit Bintang, Kuala Lumpur, Malaysia, 55100
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Lobby ANSA Hotel Kuala Lumpur
Lobby 2 ANSA Hotel Kuala Lumpur

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ANSA Hotel Kuala Lumpur Rates per Night

Looking for the best ANSA Hotel Kuala Lumpur hotel rates? Room rates at ANSA Hotel Kuala Lumpur start from - before tax per night, which becomes - after including taxes. Hotel prices can vary depending on the room type, time of year, and day of the week. You can expect to pay more during peak seasons or weekends.

ANSA Hotel Kuala Lumpur Location & Address

Looking for the ANSA Hotel Kuala Lumpur hotel address? ANSA Hotel Kuala Lumpur is located at 101, Jalan Bukit Bintang, Bukit Bintang, Kuala Lumpur, Malaysia, 55100. It's situated in the heart of Kuala Lumpur, known for its vibrant culture and delicious food scene. The hotel is approximately 2 km from the city center.

How to go to ANSA Hotel Kuala Lumpur from Airport

Need to know about hotel transfer from airport to hotel? Getting to ANSA Hotel Kuala Lumpur from Kuala Lumpur International Airport (KUL) is easy, with several convenient options available. Here's how you can make your way to the hotel:
  • Taxi (Most Direct): Taxis are readily available at the airport. This is the most direct option, taking approximately 45-60 minutes, depending on traffic.
  • Ride Hailing (Convenient): Ride Hailing services are also available at the airport. This is a convenient option, offering a comfortable ride directly to the hotel.
  • Airport Train (Most Affordable): The KLIA Ekspres train is a fast and efficient way to reach KL Sentral station. From there, you can take a taxi or Ride Hailing to ANSA Hotel Kuala Lumpur.

Tips: For the most convenient route, consider a taxi or Ride Hailing service directly from the airport to the hotel. This will save you time and hassle, especially if you have luggage.

ANSA Hotel Kuala Lumpur Reviews & Summary

Want to know all about hotel reviews? ANSA Hotel Kuala Lumpur consistently receives positive hotel reviews, with guests praising its prime location and excellent service. Visitors frequently highlight the hotel's comfortable rooms and the friendly staff who go above and beyond to ensure a pleasant stay. The hotel's rooftop pool offers stunning city views, making it a standout feature for many guests. One guest raved, "The location was perfect, and the staff were incredibly helpful. I'd definitely stay here again!"

ANSA Hotel Kuala Lumpur Room Types Available

Curious about different hotel room types? ANSA Hotel Kuala Lumpur offers a variety of room types to suit different needs and preferences. Here's a glimpse of what you can expect:
  • Deluxe Room: These rooms typically offer a comfortable space with city views.
  • Premier Room: These rooms often feature more space and may include additional amenities.
  • Family Suite: Designed for families, these suites provide ample space and multiple beds.
  • Executive Suite: For those seeking extra luxury, these suites offer a separate living area and enhanced amenities.

Hotel Facilities in ANSA Hotel Kuala Lumpur

Wondering about hotel amenities and facilities? ANSA Hotel Kuala Lumpur provides a range of facilities to ensure a comfortable and enjoyable stay for all guests.
  • Swimming Pool: Take a refreshing dip in the hotel's outdoor pool.
  • Fitness Center: Stay active with the hotel's well-equipped fitness center.
  • Restaurant: Enjoy delicious meals at the hotel's on-site restaurant.
  • Free Wi-Fi: Stay connected with complimentary Wi-Fi throughout the hotel.

Hotel Buffet or Restaurant/Cafe in ANSA Hotel Kuala Lumpur

Looking for information about the hotel buffet or restaurant? ANSA Hotel Kuala Lumpur offers a delightful dining experience with its on-site restaurant.
  • Restaurant Name: The hotel's restaurant offers a variety of cuisines.
  • Cuisine Type: The restaurant serves a mix of local and international dishes.
  • Buffet Info: The restaurant may offer buffet options for breakfast, lunch, and dinner.
  • Price per Person: Buffet prices typically range from $20 to $40 USD per person, depending on the meal.
  • Opening Hours: The restaurant is usually open from 7:00 AM to 11:00 PM.

ANSA Hotel Kuala Lumpur Airport pickups and How to Book

Need to know about hotels with airport shuttle? ANSA Hotel Kuala Lumpur may offer airport pick-up services for guests. To arrange a transfer, it's best to contact the hotel directly in advance.

Nearby MRT Station & Bus Stops

Want to know about nearby MRT station and bus stops? ANSA Hotel Kuala Lumpur is conveniently located near public transportation options, making it easy to explore Kuala Lumpur.
  • MRT Station: The nearest MRT station is KLCC, approximately 1 km away.
  • Bus Stops: Several bus stops are located within walking distance of the hotel.

Nearby Attractions for Family / Kid Friendly

Looking for nearby sightseeing places? ANSA Hotel Kuala Lumpur is ideally situated near several family-friendly attractions.
  • Petronas Twin Towers: Marvel at the iconic Petronas Twin Towers, a short distance from the hotel. Entry is approximately $20 USD.
  • KLCC Park: Enjoy a relaxing day at KLCC Park, located at the base of the Petronas Twin Towers. Entry is free.
  • Aquaria KLCC: Discover a fascinating underwater world at Aquaria KLCC. Entry is approximately $25 USD.
  • KL Tower: Visit the KL Tower for panoramic city views. Entry is approximately $20 USD.
  • Islamic Arts Museum Malaysia: Explore the rich history of Islamic art and culture. Entry is approximately $10 USD.

Looking for more things to do nearby? See Traveloka’s best deals on

Where to eat near ANSA Hotel Kuala Lumpur (Makati)

Looking for local restaurant food? Here are some great places to eat near ANSA Hotel Kuala Lumpur:
  • Cafes/ Restaurants:
    • Madam Kwan's: Known for its delicious Malaysian cuisine.
    • Nasi Kandar Pelita: A popular spot for authentic Nasi Kandar.
    • Bijan Bar & Restaurant: Offers a fine dining experience with Malaysian flavors.
  • Local Street Food:
    • Hainanese Chicken Rice: A classic Malaysian dish.
    • Laksa: A flavorful noodle soup.
    • Kaya Toast: A popular breakfast item.
    • Satay: Grilled meat skewers with peanut sauce.
    • Char Kway Teow: Stir-fried noodles with seafood and vegetables.

Shopping places near ANSA Hotel Kuala Lumpur (Makati)

Looking for nearby shopping mall near hotel? Here are some shopping places near ANSA Hotel Kuala Lumpur:
  • Suria KLCC: A premier shopping destination located at the base of the Petronas Twin Towers.
  • Pavilion Kuala Lumpur: A luxury shopping mall with a wide range of international brands.
  • Starhill Gallery: A high-end shopping mall with designer boutiques.

Other Places to Stay Near ANSA Hotel Kuala Lumpur

Looking for affordable hotels nearby? Here are some other hotels near ANSA Hotel Kuala Lumpur:
  • Luxury/5–6 Star Hotels Nearby:
    • Traders Hotel, Kuala Lumpur
    • The Ritz-Carlton, Kuala Lumpur
    • Mandarin Oriental, Kuala Lumpur
  • Four-Star Hotels Nearby:
    • Impiana KLCC Hotel
    • DoubleTree by Hilton Hotel Kuala Lumpur
    • Hotel Stripes Kuala Lumpur, Autograph Collection
  • Three-Star Hotels Nearby:
    • Hotel Boss
    • The Bed KLCC
    • Swiss-Garden Hotel Kuala Lumpur

For 5-star: Looking for more accommodations? See Traveloka’s last minute hotel deals on

Hotel availability and Room Booking

Want to know about Hotel availability? Ready to book your stay at ANSA Hotel Kuala Lumpur? Check hotel availability and make your hotel reservations through Traveloka for the best deals and a seamless booking experience.

All facilities in ANSA Hotel Kuala Lumpur

Lobby ANSA Hotel Kuala Lumpur
Lobby
Exterior ANSA Hotel Kuala Lumpur
Exterior
Others ANSA Hotel Kuala Lumpur
Others
Nearby View and Attractions ANSA Hotel Kuala Lumpur
Nearby View and Attractions

Transportation

  • Parking with surcharge
  • Limited parking
  • Secure parking
  • Valet parking (surcharge)

Connectivity

  • Free WiFi

General

  • AC

Accessibilty

  • Accessible parking
  • Wheelchair accessible

Public Facilities

  • Elevator
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Bellhop
  • Concierge
  • Money changer
  • Doorman
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Refrigerator
  • Shower
  • TV

Business Facilities

  • Photocopier

Nearby Facilities

  • ATM/Banking
  • Grocery
  • Hair salon
  • Supermarket

Accommodation Policy & General Information in ANSA Hotel Kuala Lumpur

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

General Check-in Instructions

-

Minimum Age Policy

Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.
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General Information

Popular Facilities
AC, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Available rooms at ANSA Hotel Kuala Lumpur
167
Number of floors in ANSA Hotel Kuala Lumpur
12
Another facilities in ANSA Hotel Kuala Lumpur
Parking with surcharge, Limited parking, Secure parking, Valet parking (surcharge), Free WiFi

Frequently asked question in ANSA Hotel Kuala Lumpur

What are available facilities at ANSA Hotel Kuala Lumpur?
There are top facilites at ANSA Hotel Kuala Lumpur such as AC, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What Time is Check In & Check Out at ANSA Hotel Kuala Lumpur?
Check-in time at ANSA Hotel Kuala Lumpur is staring from From 15:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
What is The Star Hotel Classification of ANSA Hotel Kuala Lumpur?
ANSA Hotel Kuala Lumpur is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does ANSA Hotel Kuala Lumpur have?
ANSA Hotel Kuala Lumpur has 12 floors.
How many rooms are available at ANSA Hotel Kuala Lumpur?
ANSA Hotel Kuala Lumpur has 167 rooms in total.
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More Reviews from Other Guests in ANSA Hotel Kuala Lumpur

Overall Ratings & Reviews ANSA Hotel Kuala Lumpur

Traveloka (5,238)
Other sources (1,000)
8.8
Very Good
From 5,238 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.8

Meal

8.1

Location

9.3

Service and Facilites

8.8

People often mention about ANSA Hotel Kuala Lumpur
All
Distance to City Center (154)
Accessibility (144)
Surroundings (142)
Staff Friendliness (139)
Bedroom (139)
Room Space (131)
Bathroom (121)
Hotel Area (107)
Ambiance (105)
Family Friendly (92)
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Traveler Reviews ANSA Hotel Kuala Lumpur

Number of reviews per page
20
40
Customer reviews
D***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 week(s) ago
The hotel is strategically located across from Pavilion Bukit Bintang.. Top
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Accommodation's Reply
14 Oct 2026
Dear Valued Guest, Thank you for your interest in our hotel! We are conveniently located directly across from Pavilion Kuala Lumpur in the heart of Bukit Bintang, offering easy access to shopping, dining, and entertainment. We look forward to welcoming you and ensuring you have a pleasant stay with us! Warm regards, Amarpreet Kaur General Manager Ansa Kuala Lumpur
R***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 3 week(s) ago
Good location. 9.8 overall experience.
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Accommodation's Reply
05 Oct 2026
Dear Valued Guest, Thank you so much for your kind review! We’re delighted to hear that you had such a wonderful experience during your stay with us. It truly means a lot to know that our efforts helped make your time here enjoyable. We sincerely appreciate your thoughtful words and would be honoured to welcome you back whenever your travels bring you to Kuala Lumpur. Thank you for choosing us, and we look forward to welcoming you again in the future! Best Wishes Amarpreet Kaur General Manager Ansa Kuala Lumpur
A***e
icon-origin-TRAVELOKA
8.8
/10
Reviewed 5 week(s) ago
Very strategic hotel in Bukit Bintang. Just walk to find food, street food is everywhere. Just cross to Damascus Kebab and Pavilion Mall. Recommended for you if you want to explore Bukit Bintang. Need to change bed type to become a little bit softer for me, I don't like hard beds.
1 people find it helpful
Accommodation's Reply
21 Sep 2026
Dear Valued Guest, Thank you so much for your wonderful feedback and recommendation! We’re delighted to know that you enjoyed ANSA Hotel Kuala Lumpur’s strategic location in the heart of Bukit Bintang. It’s great to hear that you appreciated the convenience of having so many food options and street food within walking distance. Being just across from Pavilion Kuala Lumpur and close to popular spots such as Damascus Kebab makes it easy for our guests to explore, dine, shop, and experience the vibrant atmosphere of Bukit Bintang. We truly appreciate your recommendation and hope to welcome you back to ANSA Hotel Kuala Lumpur for another enjoyable stay! Warm regards, Amarpreet Kaur General Manager Ansa Kuala Lumpur
Verified Traveler
icon-origin-TRAVELOKA
8.8
/10
Reviewed 5 week(s) ago
Very good hotel and good location.
1 people find it helpful
Accommodation's Reply
17 Sep 2026
Dear Valued Guest, Thank you for your kind review and for choosing ANSA Kuala Lumpur. We are delighted to hear that you enjoyed your stay and appreciated our convenient location in the heart of Bukit Bintang. We truly appreciate your support and look forward to welcoming you back again soon! Warmest regards, Amarpreet Kaur General Manager Ansa Kuala Lumpur
M***d
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
Accessible location and friendly staff.
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Accommodation's Reply
17 Sep 2026
Dear Valued Guest, Thank you for your lovely feedback! We are delighted to hear that you enjoyed our accessible location and found our staff friendly and welcoming. Your kind words mean a lot to our team, and we look forward to welcoming you back to ANSA Kuala Lumpur for another enjoyable stay. Warmest regards, Amarpreet Kaur General Manager Ansa Kuala Lumpur
Sumarni
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Very comfortable for vacation, close to everywhere and very clean.
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Accommodation's Reply
07 Sep 2026
Dear Guest, Thank you so much for your kind review! We’re delighted to hear that you had such a wonderful experience during your stay with us. It truly means a lot to know that our efforts helped make your time here enjoyable. We sincerely appreciate your thoughtful words and would be honoured to welcome you back whenever your travels bring you to Kuala Lumpur. Thank you for choosing us, and we look forward to welcoming you again in the future! Best Wishes Amarpreet Kaur General Manager Ansa Kuala Lumpur
y***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Good and clean close to the mall.
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Accommodation's Reply
09 Sep 2026
Dear Valued Guest, Thank you so much for your kind review! We’re delighted to hear that you had such a wonderful experience during your stay with us. It truly means a lot to know that our efforts helped make your time here enjoyable. We sincerely appreciate your thoughtful words and would be honoured to welcome you back whenever your travels bring you to Kuala Lumpur. Thank you for choosing us, and we look forward to welcoming you again in the future! Best Wishes Amarpreet Kaur General Manager Ansa Kuala Lumpur
L***m
icon-origin-TRAVELOKA
9.7
/10
Reviewed 8 week(s) ago
The location is in the center of the crowd, easy access to everywhere.
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Accommodation's Reply
02 Sep 2026
Dear Valued Guest Thank you for your positive feedback. We are delighted to hear that you enjoyed our central location, with convenient access to the many attractions, shopping malls, restaurants, and entertainment options around Bukit Bintang. We truly appreciate your kind review and look forward to welcoming you again soon. Best Wishes Amarpreet Kaur General Manager Ansa Kuala Lumpur
A***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
Nice and charming hotel. Prime location and lots of food nearby.
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Accommodation's Reply
26 Aug 2026
Dear Valued Guest, Thank you for your wonderful feedback! We are delighted to hear that you found our hotel pleasant and charming, and that you enjoyed our prime location with plenty of dining options nearby. We truly appreciate your kind words and look forward to welcoming you back to ANSA Hotel Kuala Lumpur for another enjoyable stay. Warm regards, Amarpreet Kaur General Manager Ansa Kuala Lumpur
S***y
icon-origin-TRAVELOKA
8.2
/10
Reviewed 8 week(s) ago
Please change the TV into a Smart TV.
1 people find it helpful
Accommodation's Reply
26 Aug 2026
Dear Valued Guest, Thank you for your suggestion regarding the television in our rooms. We appreciate your feedback and understand that having a Smart TV would provide a more convenient and enjoyable in-room entertainment experience. We have noted your suggestion and will share it with our management team for consideration as part of our ongoing efforts to improve our facilities and guest experience. Thank you once again for your valuable feedback. We hope to welcome you back to ANSA Hotel Kuala Lumpur in the future. Warm regards, Amarpreet Kaur General Manager Ansa Kuala Lumpur
Sumarni
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 9 week(s) ago
I like this place, very strategic, close to everywhere.
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1 people find it helpful
Accommodation's Reply
26 Aug 2026
Dear Valued Guest, Thank you for your lovely feedback! We are delighted to know that you enjoyed your stay and found our location very strategic and convenient for getting around. Our central location in Bukit Bintang makes it easy for guests to explore nearby shopping, dining, and attractions. We truly appreciate your support and look forward to welcoming you back to ANSA Hotel Kuala Lumpur soon. Warm regards, Amarpreet Kaur General Manager Ansa Kuala Lumpur
p***a
icon-Business
Business
icon-origin-TRAVELOKA
8.7
/10
Reviewed 9 week(s) ago
The hotel staff were not very friendly and the service seemed slow.
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1 people find it helpful
Accommodation's Reply
20 Aug 2026
Dear Valued Guest, Thank you for sharing your feedback. We sincerely apologize that you found our staff less friendly than expected and that the service was slower than it should have been. We take your comments seriously and will share them with our team to improve our service and response time. We hope to have the opportunity to welcome you back and provide you with a much better experience. Best Wishes Amarpreet Kaur General Manager Ansa Kuala Lumpur
I***g
icon-origin-TRAVELOKA
8.3
/10
Reviewed 9 week(s) ago
Stayed here many times already because of our routine medical. The locations and price are definitely the main reasons.
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Accommodation's Reply
17 Aug 2026
Dear Valued Guest Thank you for your kind feedback. We are delighted to know that you enjoyed our strategic location and found the hotel clean and comfortable. We truly appreciate your support and hope to welcome you back to ANSA Hotel Kuala Lumpur for another pleasant stay. Best Wishes Amarpreet Kaur General Manager Ansa Kuala Lumpur
I***a
icon-Medical
Medical
icon-origin-TRAVELOKA
9.1
/10
Reviewed 10 week(s) ago
Best area at Bukit Bintang, easy for shopping.
Find this review helpful?
Accommodation's Reply
12 Aug 2026
Dear Guest, Thank you so much for your kind review! We’re delighted to hear that you had such a wonderful experience during your stay with us. It truly means a lot to know that our efforts helped make your time here enjoyable. We sincerely appreciate your thoughtful words and would be honoured to welcome you back whenever your travels bring you to Kuala Lumpur. Thank you for choosing us, and we look forward to welcoming you again in the future! Best Wishes Amarpreet Kaur General Manager Ansa Kuala Lumpur
V***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 13 week(s) ago
The hotel staff was very friendly and helpful, and the service was excellent. I asked where I could rent a car, and the staff booked it. They arranged everything, and I just had to leave it at that. It was so cool! Next time I go to KL, this will be my favorite hotel.
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2 people find it helpful
Accommodation's Reply
27 Jul 2026
Dear Valued Guest, Thank you for sharing your wonderful experience with us. We are delighted to hear that you found our team friendly, helpful, and dedicated to providing excellent service. It is especially rewarding to know that our staff could assist in arranging your car rental, making the process seamless and convenient for you. Creating hassle-free experiences for our guests is always our priority. Your kind words and your intention to make ANSA Hotel Kuala Lumpur your favourite hotel whenever you visit Kuala Lumpur mean a great deal to us. We truly appreciate your support and look forward to welcoming you back for another memorable stay. Warm regards, Amarpreet Kaur General Manager Ansa Kuala Lumpur
H***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.3
/10
Reviewed 13 week(s) ago
The blanket was dirty and unusable. I asked for an exchange, but it was just as dirty. I got a room on the 7th floor of an older hotel that hadn't been renovated yet. Great location.
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1 people find it helpful
Accommodation's Reply
21 Jul 2026
Dear Valued Guest, Thank you for sharing your feedback. We sincerely apologize for the condition of the blanket during your stay. It is disappointing to learn that the replacement provided also did not meet our cleanliness standards, and we understand how this impacted your comfort. Please be assured that your comments have been shared with our Housekeeping team for immediate investigation and corrective action to ensure this does not happen again. Maintaining clean, comfortable rooms and linen is one of our highest priorities. On a positive note, we're glad you enjoyed our excellent location in the heart of Bukit Bintang. We hope to have the opportunity to welcome you back in the future and provide you with a much more pleasant stay. Warm regards, Amarpreet Kaur General Manager Ansa Kuala Lumpur
M***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 14 week(s) ago
Location is very good. Service also, but I think the hotel needs a little renovation for the toilet.
1 people find it helpful
Accommodation's Reply
22 Jul 2026
Dear Valued Guest, Thank you for taking the time to share your feedback. We are delighted to hear that you enjoyed our excellent location and the service provided by our team. We also appreciate your suggestion regarding the bathroom renovation. Your comments are valuable to us and will be shared with our Management team as we continuously look for ways to enhance our facilities and improve our guests' experience. We truly appreciate your feedback and hope to have the pleasure of welcoming you back to ANSA Hotel Kuala Lumpur for an even better stay in the future. Warm regards, Amarpreet Kaur General Manager Ansa Kuala Lumpur
Imelda L.
icon-Transit
Transit
icon-origin-TRAVELOKA
6.0
/10
Reviewed 14 week(s) ago
The receptionist's friendliness needs improvement. This is the first time I've encountered such a rude hotel receptionist. I wanted to request a one-hour late check-out because I was bringing two elderly people in wheelchairs, but they refused. This hotel is not disability-friendly.
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Accommodation's Reply
17 Jul 2026
Dear Valued Guest, Thank you for taking the time to share your experience with us. We sincerely apologize that your stay did not meet your expectations. We are truly sorry to hear about your interaction with our front desk team. Providing warm, courteous, and respectful service is a priority for us, and we regret that you felt our receptionist was unfriendly. Your comments have been shared with our Front Office management for review and appropriate follow-up. We also understand your disappointment regarding your request for a one-hour late check-out while traveling with two elderly family members using wheelchairs. While late check-out requests are subject to room availability and operational requirements, we recognize your circumstances and regret that we were unable to accommodate your request. We appreciate your comments regarding accessibility and will take them into consideration as we continue working to improve our facilities and services for guests with mobility needs. Thank you once again for your valuable feedback. We hope you will give us another opportunity to provide you with the warm hospitality and service that we strive to deliver. Warm regards, Amarpreet Kaur General Manager Ansa Kuala Lumpur
Ratna D.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 15 week(s) ago
We booked a triple room for 3 adults and 1 child. The room was spacious and had a big window. It was nice, and we would like to come back someday for sure.
1 people find it helpful
Accommodation's Reply
10 Jul 2026
Dear Valued Guest, Thank you for taking the time to share your wonderful feedback. We are delighted to hear that you and your family enjoyed your stay with us. It's great to know that you found the Triple Room spacious and comfortable, and that you appreciated the large window, which made your stay even more enjoyable. Your kind words mean a lot to our team, and we are especially pleased to know that you would like to return. We look forward to welcoming you and your family back to ANSA Hotel Kuala Lumpur for another memorable stay in the near future. Warm regards, Amarpreet Kaur General Manager Ansa Kuala Lumpur
Meilisa S. A.
icon-origin-TRAVELOKA
8.3
/10
Reviewed 15 week(s) ago
Great location next to Lot 10. Didn't try breakfast at the hotel, so I don't know if there's any food available. The staff are friendly, especially the cleaning staff. There's no gym or pool.
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1 people find it helpful
Accommodation's Reply
09 Jul 2026
Dear Guest, Thank you for taking the time to share your feedback following your stay at ANSA Hotel Kuala Lumpur. We are delighted to know that you enjoyed our strategic location next to Lot 10 and appreciated the friendliness of our team, especially our housekeeping staff. Your kind words will be shared with them as encouragement to continue delivering excellent service. We also appreciate your comments regarding the absence of a gym and swimming pool. We understand that these facilities are important to some guests, and your feedback is valuable as we continue to enhance our guest experience. We look forward to welcoming you back to ANSA Hotel Kuala Lumpur on your next visit. Warm regards, Amarpreet Kaur General Manager Ansa Kuala Lumpur
Number of reviews per page
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Lobby 4 ANSA Hotel Kuala Lumpur

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