Dear Mr./Mr. G*t, From Java Paragon Surabaya Hotel & Accommodations, we respectfully thank you for your review and feedback through Traveloka. We are delighted to hear that you felt comfortable during your stay, enjoyed the convenient access to the shopping mall, and were impressed with the cleanliness and excellent service from our team. Guest satisfaction and comfort are our top priority. This positive review encourages our entire team to continue providing the best service. We hope to welcome you back for your next stay. Sincerely, Management

Dear Mr./Ms. A*a, Sincerely yours from Java Paragon Surabaya Hotel & Accommodations. Thank you for your review and feedback through Traveloka. We are delighted to hear that you enjoyed our hotel's excellent location, making it easy to travel to various places, and we are pleased that our spacious and comfortable rooms provided a memorable stay. This review is an encouragement to our entire team to continue providing the best service. We hope to welcome you back again on your next stay. Sincerely, Management

Dear Ricky, From Java Paragon Surabaya Hotel & Accommodations, Thank you for your review and feedback through Traveloka. We are delighted to hear that you enjoyed the spacious 3-bedroom apartment, the kitchen facilities, and the comfort of the bedrooms and living room. We are also pleased to hear that you enjoyed the swimming pool and children's pool during your stay. We hope to welcome you and your family back again in the future. Sincerely, The Management

Dear Valued Guest, Warm greetings from Java Paragon Surabaya Hotel and Accommodation. Thank you for your review and feedback through Traveloka. We apologize for the inconvenience you experienced, particularly regarding the unclean kitchen condition in your room, which affected the quality of the lighting. We greatly appreciate this feedback and have forwarded it to the relevant team for immediate inspection, cleaning, and repair to prevent such incidents from happening again in the future. We also appreciate your appreciation of your overall positive experience during your stay. This motivates us to further improve the quality of our facilities and services for the comfort of all our guests. We hope to welcome you back in the future for an even better stay. Sincerely, Management

Dear Valued Guest, Warm greetings from Java Paragon Surabaya Hotel and Accommodation. Thank you very much for taking the time to write a positive review through Traveloka. We are delighted to know that our excellent location, near shopping malls and easily accessible to public transportation, provided you with convenience during your stay. This is one of our advantages in supporting the travel of both business and leisure guests. Your review inspires our entire team to strive to provide the best service and maintain the quality of our facilities. We hope to welcome you back to Java Paragon Hotel in the future. Sincerely, Management Team

Dear Valued Guest, Warm greetings from Java Paragon Surabaya Hotel and Accommodation. Thank you very much for your positive review. We are delighted to hear that you enjoyed the breakfast at our restaurant, which offers a wide variety of food, and were satisfied with the facilities at our fitness center. We are committed to providing a diverse range of food options to help you start your day well, as well as convenient fitness facilities to support your well-being throughout your stay. Your satisfaction is very important to us, and we will continue to strive to improve our services to make your stay even better. We hope to welcome you back in the future. Sincerely, The Management Team

Dear Mr./Ms. N*a, Respectfully yours from Java Paragon Hotel & Residences, thank you for your valuable review through Traveloka. We greatly appreciate your feedback, which continues to contribute to your impressive and memorable experience at Java Paragon Hotel & Residences. We are committed to maintaining the quality of service and providing the utmost comfort to all our guests, regardless of the age of the building. We hope to provide you with an impressive experience on your next stay. Thank you for choosing our hotel, and we look forward to welcoming you back again. Sincerely, Management

Dear Valued Guest, Warm greetings from Java Paragon Surabaya Hotel and Accommodation. Thank you for your review and feedback. We are very grateful that you chose to stay at our hotel. We apologize for any inconvenience you may have experienced regarding the noise around your room. We will conduct further assessments to ensure guest comfort, especially concerning noise at night and in the morning. We hope to provide you with a more comfortable and pleasant experience on your next stay. Thank you for your understanding, and we look forward to welcoming you back soon. Sincerely, The Management Team

Dear Mr. Suis, Greetings from Java Paragon & Residences Surabaya. Thank you so much for your positive review through Traveloka. We are delighted to know that our hotel was a suitable choice for your family vacation. We especially appreciate your compliments on our friendly staff, the cleanliness of the rooms, and the children's pool we provide. Serving a varied breakfast menu is one of our priorities, and we are glad that you and your family enjoyed it. We hope to welcome you back in the future and provide you with an even more memorable stay. Sincerely, The Management Team

Dear Ms. Novaline, Warmest Greeting from Java Paragon Hotel and Residences Surabaya. Thank you for taking the time to share your positive feedback through Traveloka. We are delighted to hear that you had a wonderful experience with our friendly staff and enjoyed the delicious food we offer. Providing exceptional service and high-quality dining are among our top priorities, and it’s great to know that we were able to meet your expectations. We truly appreciate your kind words and look forward to welcoming you back in the near future. Regards, Management

Dear H***s, Warmest Greeting from Java Paragon Hotel and Residences Surabaya. Thank you very much for taking the time to share your feedback through Traveloka. We are truly pleased to know that you found our staff friendly and welcoming, as providing sincere and attentive service is always our top priority. We are also glad to hear that you enjoyed our breakfast selection. Offering a variety of fresh and satisfying options is part of our commitment to ensuring a comfortable and enjoyable stay for our guests. Your kind comments are greatly appreciated and serve as great encouragement for our entire team. We sincerely hope to have the pleasure of welcoming you back for another memorable stay in the near future. Regards, Management

Dear Mr./Ms. W*y, Warm greetings from Java Paragon Surabaya Hotel and Accommodation. Thank you for sharing your stay experience through Traveloka. We apologize for any inconvenience you experienced, whether it was disturbances during your stay or the lack of responsiveness when you needed assistance with your luggage. Your feedback is invaluable in helping us improve the quality of our service, especially in ensuring that all guest requests are handled quickly and professionally. We hope to welcome you back in the future and provide you with an even more comfortable stay. Sincerely, The Management Team

Dear Mr./Ms. A*u, Warm regards from Java Paragon Hotel & Accommodation Surabaya. Thank you so much for your positive review through Traveloka. We are delighted to know that Java Paragon Hotel & Accommodation is ideal for family holidays. The comfort of our guests, especially families, is one of our main goals. We are pleased that the variety of breakfast options we serve can meet the needs and tastes of families, and that the children's activities we organize every Sunday add fun and memorable experiences. Your review and appreciation motivate our entire team to continuously improve the quality of our service and facilities. We hope to welcome you and your family back for another enjoyable holiday next time. Sincerely, The Management Team

Dear Mr./Ms. G*t, Warm greetings from Java Paragon Surabaya Hotel and Accommodation. Thank you for your review and feedback through Traveloka. We apologize for any inconvenience caused by the limited number of elevators and parking spaces, especially during events in the building. This feedback will be taken into consideration for future evaluation and improvement. Regarding the air conditioning in the room not cooling properly even after repairs, we sincerely apologize that we were unable to provide the expected comfort. We will contact our technical team to ensure this issue does not recur. We appreciate your feedback and hope to provide a better experience for your next stay. Sincerely, Management

Dear Mr./Mr./Ms. G*t, Java Paragon Surabaya Hotel & Accommodation would like to express our deepest gratitude for your positive review through Traveloka. We are delighted to hear that you found our hotel's convenient location, reasonable pricing, and the amenities we provided excellent service very enjoyable. We are committed to providing our guests with the utmost comfort and value, from room amenities and staff service to cleanliness and safety. Your review inspires our team to maintain the quality of our services and facilities so that all guests can have a pleasant stay. We hope to welcome you back to our hotel for your next stay and look forward to providing you with an even more comfortable and memorable experience. Sincerely, The Management

Dear Mr./Ms. P*i, Warm greetings from Java Paragon Surabaya Hotel and Accommodation. Thank you for your review and feedback through Traveloka. We are delighted to hear that you were satisfied with our overall service. We will take your feedback regarding the coordination of security personnel in the parking area and the friendliness of the front desk staff into consideration and make improvements in the future to ensure all guests have the utmost comfort. We hope to welcome you back again with even better service on your next stay. Sincerely, Awan

Dear Mr./Ms. I*h, Sincerely yours from Java Paragon Surabaya Hotel & Accommodation, Thank you so much for your positive review you provided through Traveloka. We are delighted to hear that you found our hotel conveniently located and easy to stay at. Easy accessibility and the comfort we provide are always our top priorities, ensuring every guest has a pleasant and comfortable stay. We are also committed to continuously maintaining the quality of our facilities and services, from the cleanliness of the rooms and the comfort of the beds to the friendliness of our staff, ensuring that every guest feels welcome and satisfied throughout their stay. Positive reviews like this are a great inspiration for our team to continuously improve our service standards and make every guest's stay more memorable. We hope to welcome you back in the future and are committed to making your next stay even more comfortable, safe, and memorable. Sincerely, Management

Dear g*r, Warm greetings from Java Paragon Surabaya Hotel and Accommodation. Thank you for taking the time to write a review through Traveloka. We apologize for the unpleasant experience you had during your stay. We are sorry to hear about the imperfect carpet, the unsuitable bed type, and the reception staff service not meeting your expectations. Your feedback is very valuable to us in making improvements. We will thoroughly check the cleanliness of the rooms, ensure that the room type matches your booking, and provide additional staff training to offer more friendly and professional service. We hope to welcome you back again in the future for a more comfortable and pleasant stay. Sincerely, Management

Dear A***k, Thank you very much for taking the time to share your feedback. We are delighted to hear that your friend enjoyed their stay and found our hotel to be a nice place to relax and escape from a busy day. It is wonderful to know that the room was clean and comfortable, and that the food met expectations. We truly appreciate your kind words and your willingness to recommend us to others. Positive feedback like yours motivates our team to continue providing excellent service and maintaining high standards for all our guests. We look forward to welcoming your friend, and perhaps you as well, back in the future for another enjoyable and relaxing stay. Regards, Management