Dear Ms. L*a, Warm greetings from Java Paragon Surabaya Hotel and Accommodation. Thank you for sharing your stay experience through Traveloka. We apologize for any inconvenience you experienced regarding the cleanliness of the room and bathroom. We will follow up on this matter with the relevant team immediately to improve our cleanliness standards and prevent such incidents from happening again. We greatly appreciate your review and hope to provide you with a better experience on your next stay. Sincerely, Management

Dear Ms. Priscilla, Warm regards from Java Paragon Hotel & Residences Surabaya. Thank you so much for your positive review. We are delighted to hear that you and your family, especially your children, enjoyed the pool facilities and the child-friendly atmosphere of the hotel. We appreciate your appreciation of the facilities and the friendliness and assistance of our team. This motivates us to continue striving for the best service. We hope to welcome you and your family back for another enjoyable stay soon. Sincerely, The Management

Dear Mr. Toyo, Warmest Greeting from Java Paragon Hotel and Residences Surabaya. Thank you for your feedback and for sharing your experience with us. We’re glad to hear that overall everything was good during your stay. We sincerely apologize for the inconvenience regarding the bathroom door lock. Your comment is very important to us, and we will have our maintenance team inspect and fix this issue to ensure better comfort and privacy for our guests. We truly appreciate your input and hope to welcome you back for an even better stay in the future. Regards, Management

Dear Mr. Muhammad, From Java Paragon Surabaya Hotel & Accommodations, we respectfully thank you for your positive review through Traveloka. We are delighted to hear that you were comfortable and enjoyed your stay with us. We appreciate your feedback regarding the hot water issue. We apologize for any inconvenience this may have caused. We will contact the relevant team immediately to ensure the hot water system is functioning more efficiently and consistently in the future. We look forward to welcoming you back again with even better service. Sincerely, Management

Dear A***m, Warmest Greeting from Java Paragon Hotel and Residences Surabaya. Thank you for taking the time to share your positive feedback through Traveloka. We are truly delighted to hear that you had a nice trip and enjoyed your overall stay. Your kind words mean a lot to our team, as we continuously strive to provide a comfortable and memorable experience for all of our guests. We’re especially pleased to know that you are considering staying with us again. It would be our absolute pleasure to welcome you back and serve you even better on your next visit. If there is anything we can do to make your future stay more enjoyable, please do not hesitate to let us know. We truly appreciate your support and look forward to seeing you again soon. Regards, Management

Dear Mr. Lawrence, From Java Paragon Hotel & Accommodations, Surabaya, we respectfully thank you for your review on Traveloka. We are delighted to hear that you were satisfied with our services. Guest satisfaction is our top priority, and we remain committed to providing the best possible experience. We hope to welcome you back again soon. Sincerely, The Management Team

Dear Mr./Mr. G*t, From Java Paragon Surabaya Hotel & Accommodations, we respectfully thank you for your review and feedback through Traveloka. We are delighted to hear that you felt comfortable during your stay, enjoyed the convenient access to the shopping mall, and were impressed with the cleanliness and excellent service from our team. Guest satisfaction and comfort are our top priority. This positive review encourages our entire team to continue providing the best service. We hope to welcome you back for your next stay. Sincerely, Management

Dear Mr./Ms. A*a, Sincerely yours from Java Paragon Surabaya Hotel & Accommodations. Thank you for your review and feedback through Traveloka. We are delighted to hear that you enjoyed our hotel's excellent location, making it easy to travel to various places, and we are pleased that our spacious and comfortable rooms provided a memorable stay. This review is an encouragement to our entire team to continue providing the best service. We hope to welcome you back again on your next stay. Sincerely, Management

Dear Ricky, From Java Paragon Surabaya Hotel & Accommodations, Thank you for your review and feedback through Traveloka. We are delighted to hear that you enjoyed the spacious 3-bedroom apartment, the kitchen facilities, and the comfort of the bedrooms and living room. We are also pleased to hear that you enjoyed the swimming pool and children's pool during your stay. We hope to welcome you and your family back again in the future. Sincerely, The Management

Dear Valued Guest, Warm greetings from Java Paragon Surabaya Hotel and Accommodation. Thank you for your review and feedback through Traveloka. We apologize for the inconvenience you experienced, particularly regarding the unclean kitchen condition in your room, which affected the quality of the lighting. We greatly appreciate this feedback and have forwarded it to the relevant team for immediate inspection, cleaning, and repair to prevent such incidents from happening again in the future. We also appreciate your appreciation of your overall positive experience during your stay. This motivates us to further improve the quality of our facilities and services for the comfort of all our guests. We hope to welcome you back in the future for an even better stay. Sincerely, Management

Dear Valued Guest, Warm greetings from Java Paragon Surabaya Hotel and Accommodation. Thank you very much for taking the time to write a positive review through Traveloka. We are delighted to know that our excellent location, near shopping malls and easily accessible to public transportation, provided you with convenience during your stay. This is one of our advantages in supporting the travel of both business and leisure guests. Your review inspires our entire team to strive to provide the best service and maintain the quality of our facilities. We hope to welcome you back to Java Paragon Hotel in the future. Sincerely, Management Team

Dear Valued Guest, Warm greetings from Java Paragon Surabaya Hotel and Accommodation. Thank you very much for your positive review. We are delighted to hear that you enjoyed the breakfast at our restaurant, which offers a wide variety of food, and were satisfied with the facilities at our fitness center. We are committed to providing a diverse range of food options to help you start your day well, as well as convenient fitness facilities to support your well-being throughout your stay. Your satisfaction is very important to us, and we will continue to strive to improve our services to make your stay even better. We hope to welcome you back in the future. Sincerely, The Management Team

Dear Mr./Ms. N*a, Respectfully yours from Java Paragon Hotel & Residences, thank you for your valuable review through Traveloka. We greatly appreciate your feedback, which continues to contribute to your impressive and memorable experience at Java Paragon Hotel & Residences. We are committed to maintaining the quality of service and providing the utmost comfort to all our guests, regardless of the age of the building. We hope to provide you with an impressive experience on your next stay. Thank you for choosing our hotel, and we look forward to welcoming you back again. Sincerely, Management

Dear Valued Guest, Warm greetings from Java Paragon Surabaya Hotel and Accommodation. Thank you for your review and feedback. We are very grateful that you chose to stay at our hotel. We apologize for any inconvenience you may have experienced regarding the noise around your room. We will conduct further assessments to ensure guest comfort, especially concerning noise at night and in the morning. We hope to provide you with a more comfortable and pleasant experience on your next stay. Thank you for your understanding, and we look forward to welcoming you back soon. Sincerely, The Management Team

Dear Mr. Suis, Greetings from Java Paragon & Residences Surabaya. Thank you so much for your positive review through Traveloka. We are delighted to know that our hotel was a suitable choice for your family vacation. We especially appreciate your compliments on our friendly staff, the cleanliness of the rooms, and the children's pool we provide. Serving a varied breakfast menu is one of our priorities, and we are glad that you and your family enjoyed it. We hope to welcome you back in the future and provide you with an even more memorable stay. Sincerely, The Management Team

Dear Ms. Novaline, Warmest Greeting from Java Paragon Hotel and Residences Surabaya. Thank you for taking the time to share your positive feedback through Traveloka. We are delighted to hear that you had a wonderful experience with our friendly staff and enjoyed the delicious food we offer. Providing exceptional service and high-quality dining are among our top priorities, and it’s great to know that we were able to meet your expectations. We truly appreciate your kind words and look forward to welcoming you back in the near future. Regards, Management