Overall Ratings & Reviews Aston Denpasar Hotel & Convention Center
Explore Aston Denpasar Hotel & Convention Center
Traveloka (3,274)
Other sources (91)
8.5
Very Good
From 3,274 reviews
Provided by travelers on
Cleanliness
8.4
Room Comfort
8.4
Meal
8.5
Location
8.5
Service and Facilites
8.5
People often mention about Aston Denpasar Hotel & Convention Center
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Staff Friendliness (105)
Bedroom (97)
Room Space (94)
Bathroom (83)
Ambiance (82)
Variety (81)
Accessibility (78)
Taste (77)
Family Friendly (76)
Hotel Area (76)
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Traveler Reviews Aston Denpasar Hotel & Convention Center
Number of reviews per page
20
40
Customer reviews
IR
Iwan R.
Business
10.0
/10
Reviewed 7 hour(s) ago
It was a pleasure staying at Aston Denpasar, very pleasant
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J***s
Staycation
8.5
/10
Reviewed 3 day(s) ago
The friendliness from security to check-in staff was OK and the process was fast.
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Harry P.
Business
9.4
/10
Reviewed 4 day(s) ago
I am here for my business trip. Strategic location. Got a free room upgrade and was able to check in early. Thank you for your hospitality.
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W***y
Business
6.6
/10
Reviewed 4 day(s) ago
Not up to Aston standards. I've stayed at Aston hotels in various cities.
Aston Denpasar is the worst. From room cleanliness to facilities to breakfast,
The only positive is the friendly staff.
Everything else is disappointing.
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L***a
Leisure
10.0
/10
Reviewed 7 day(s) ago
A comfortable, clean place to stay, the AC is cold, all the staff are friendly, there are many choices for breakfast and it tastes good and somehow my room feels like it was upgraded (my lucky day 😊)... Thank you 😊
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S***a
7.4
/10
Reviewed 3 week(s) ago
The pillows are too high and the bed is curved. It causes back pain! The TV channels are jammed. The Wi-Fi is not good. Please have more variety on the menu, especially the seafood.
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2 people find it helpful
Accommodation's Reply
18 Aug 2025
Dear S*a, Thank you for your review of our hotel. We apologize for any inconvenience you experienced during your stay. Your feedback is very valuable to us, and I have passed it on to the relevant department manager for immediate action. We look forward to welcoming you back soon. Best regards, i gede Ady Suardi, General Manager
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TL
TUTIK L.
8.4
/10
Reviewed 3 week(s) ago
I got a room upgrade, thank you very much Aston, keep going strong.
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Accommodation's Reply
18 Aug 2025
Dear Tutik L., We are very pleased that you had a pleasant experience during your stay with us. Thank you for your review of our hotel. Please allow us to welcome you back soon. Best regards, I Gede Ady Suardi, General Manager.
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A***s
8.7
/10
Reviewed 3 week(s) ago
Considerations for mobility from north to south with Bali's congested traffic conditions.
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Accommodation's Reply
18 Aug 2025
Dear A*s, Thank you for your review of our hotel. We are delighted to know that the facilities and services provided met your needs. We look forward to welcoming you back soon. Best regards, i gede Ady Suardi, General Manager
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D***i
10.0
/10
Reviewed 4 week(s) ago
I stayed for a business trip, everything was ok
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Accommodation's Reply
07 Aug 2025
Dear D*i, Thank you for your review of our hotel. We are very happy to know that you had a pleasant experience during your stay. We look forward to welcoming you back soon. Best regards, i gede Ady Suardi, General Manager
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S***l
Business
9.1
/10
Reviewed 4 week(s) ago
Good.. Awesome. Got a free upgrade. Only drinking water can be obtained from the dispenser. Large parking lot.
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1 people find it helpful
Accommodation's Reply
07 Aug 2025
Dear S*I, We are very pleased to know that the facilities and services provided met your needs. Thank you for your review of our hotel. Please allow us to welcome you back soon. Best regards, i gede Ady Suardi, General Manager
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V***i
Business
5.6
/10
Reviewed 6 week(s) ago
lamp so dark, kerel broken, bed covert like people already used before
1 people find it helpful
Accommodation's Reply
28 Jul 2025
Dear V***i,
Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience you experienced regarding the dark lighting, broken kettle, and the bed cover condition. Your comments have been noted and shared with our housekeeping and maintenance teams for immediate follow-up and improvement.
We truly value your input as it helps us enhance our service quality. We hope to have the opportunity to welcome you again and provide you with a much better stay.
Sincerely,
I Gede Ady Suardi
General Manager
julengsi j. h.
Leisure
8.5
/10
Reviewed 6 week(s) ago
The location is strategic, the family room is big, my family and I are very satisfied staying here.
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Accommodation's Reply
28 Jul 2025
Dear Julengsi J. H., Thank you for your review of our hotel. We are very happy that you had a pleasant experience during your stay at our hotel. We look forward to welcoming you back soon. Best regards, I Gede Ady Suardi, General Manager. Please allow us to welcome you back soon. Best regards, I Gede Ady Suardi, General Manager
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IP
Indra P. S.
Leisure
8.5
/10
Reviewed 7 week(s) ago
Good location, good service, good food, spacious rooms.
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Accommodation's Reply
16 Jul 2025
Dear Indra P.S., We are very pleased to know that the facilities and services provided met your needs and that you enjoyed a pleasant stay at our hotel. Thank you for your review of our hotel. Please allow us to welcome you back soon. Best regards, i gede Ady Suardi, General Manager
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Frendy L.
Leisure
10.0
/10
Reviewed 7 week(s) ago
The cleanliness and space of the room is good, the staff is very friendly... The children are hopeful... Very nice...
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Accommodation's Reply
16 Jul 2025
Dear Frendy L., Thank you for your review of our hotel. We are delighted to know that the facilities and services provided met your needs. Please allow us to welcome you back soon. Best regards, i gede Ady Suardi, General Manager
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Frendy L.
Leisure
10.0
/10
Reviewed 7 week(s) ago
Cleanliness & Room is good, staff is very friendly... The children are hopeful... Very nice...
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1 people find it helpful
Accommodation's Reply
16 Jul 2025
Dear Frendy L., Thank you for your review of our hotel. We are delighted to know that the facilities and services provided met your needs. Please allow us to welcome you back soon. Best regards, i gede Ady Suardi, General Manager
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B
Budiono
Leisure
9.4
/10
Reviewed 7 week(s) ago
The pancake is yummy 🥞 and the desserts are yummy 😋
1 people find it helpful
Accommodation's Reply
16 Jul 2025
Dear Budiono,
Thank you for your feedback following your recent stay with us. Allow us to welcome you back in the near future.
Sincerely,
I Gede Ady Suardi
General Manager
I***a
Medical
8.5
/10
Reviewed 7 week(s) ago
Friendly staff and good service
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Accommodation's Reply
16 Jul 2025
Dear l*a, Thank you for your review of our hotel. We are very happy that you enjoyed your stay with us. We look forward to welcoming you back soon. Best regards, i gede Ady Suardi, General Manager
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Gusti J.
Leisure
8.5
/10
Reviewed 7 week(s) ago
The walk-in check-in experience was fast and friendly from the staff.
The room and food were quite comfortable and delicious for a city hotel.
The AC wasn't cold enough, but overall it was okay.
Thank you.
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Accommodation's Reply
11 Jul 2025
Dear Gusti J., Thank you for your review of our hotel. We are very happy that you had a pleasant experience during your stay. Your feedback is very valuable to us, and we have rescheduled the maintenance and servicing of the air conditioning in all guest rooms to ensure your comfort during your stay. Please allow us to welcome you back soon with our best service. Best regards, i gede Ady Suardi, General Manager
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Guest
10.0
/10
Reviewed 8 week(s) ago
The rooms are spacious and representative, the breakfast has quite a lot of variety, the pool water is clean but a bit cold.
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Accommodation's Reply
11 Jul 2025
Dear Guest, We are very pleased to know that the facilities and services provided met your needs. Thank you, and please allow us to welcome you back soon. Best regards, i gede Ady Suardi, General Manager
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A***i
Business
9.7
/10
Reviewed 8 week(s) ago
Spacious room, friendly and comfortable place.
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Accommodation's Reply
11 Jul 2025
Dear A*i, Thank you for your review of our hotel. We look forward to welcoming you back soon. Best regards, i gede Ady Suardi, General Manager
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Number of reviews per page
20
40
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