Have to book here as I need to be in the hospital early morning, When I checked in, the reception said the hotel is full book, and questioning how traveloka can access the booking ( how can I know?)
Instead of saying sorry first, she keeps blaming the system and explaining that the hotel is full.
I am the guest and I don’t have to hear all of this.
After she called her superior then the room is available and she finally said sorry .
The room condition is really bad for the price I paid. Other hotel with similar category, have better room condition.
The room is dirty, the paint peeled off and bubbling, hole on the corner , the bedside lamp almost collapsed, the sink is crack. And it’s not sound proof, you can hear vehicles from the road .
Won’t stay here again. Not worth a penny.