What do past guests say about Amaris Teuku Umar Denpasar?

Amaris Teuku Umar Denpasar is well-known for its Location, Service and Facilites, Cleanliness, as reviewed by verified Traveloka guests.

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Amaris Teuku Umar Denpasar

Name: Amaris Teuku Umar Denpasar
Address: Jl Teuku Umar No. 139 Denpasar, Denpasar Barat, Denpasar, Bali, Indonesia, 80361, Jl Teuku Umar No. 139 Denpasar, Bali, 80361, Indonesia
Rating: 8.2

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8.2

/10

Very Good

2,855 reviews

What Guests Say About Their Stay

Made M. S.

8.5

/ 10

This is my second stay at Amaris Teuku Umar. I brought my husband and two children with me. We were delighted with the friendliness of all the staff, which remained the same as last year. The facilities are comfortable and the breakfast is adequate. Hopefully, we'll have another chance to stay here again. Please maintain the hospitality and cleanliness of the facilities, Amaris Hotel. Long live the success.

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Made M. S.

9.7

/ 10

All the staff are friendly, very helpful with early check in, clean rooms, can choose smoking or non-smoking rooms, I chose a smoking room with a balcony, cool and comfortable, thank you very much to all the staff, you are all cool👍

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d***h

8.5

/ 10

The rooms are clean, the staff are friendly, the breakfast is also delicious and the location is very strategic.

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Moch R. I.

8.5

/ 10

The staff is very friendly, the service is good, the air conditioner is cold, the hot water works, the room is clean as well as the bathroom and is close to culinary delights and in front of the hotel there is an electric bus stop for the destination to the airport.

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Tifa M.

8.5

/ 10

The rooms are clean, the maids are nice and friendly.

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In the Area

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Jl Teuku Umar No. 139 Denpasar, Denpasar Barat, Denpasar, Bali, Indonesia, 80361

Main Facilities

This accommodation offers:

Outdoor pool

Elevator

Express check-out

Multilingual staff

ATM/Banking

Highlights at This Property

As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.

Great value in its class

High-quality service

Amaris Teuku Umar Denpasar is a 2-star hotels that has been welcoming guests since 2014. Amaris Teuku Umar Denpasar is part of Amaris under Santika Indonesia Hotels & Resorts. There are 77 rooms spread across 3 floors.

What's around Amaris Teuku Umar Denpasar

Jl Teuku Umar No. 139 Denpasar, Denpasar Barat, Denpasar, Bali, Indonesia, 80361

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Discover More About Amaris Teuku Umar Denpasar

General Information

Location

Located at Jl Teuku Umar No. 139 Denpasar in Denpasar, Indonesia. Those looking to explore will find Pondok Ayodya, Sidomuncul garden, and Lapangan Sepak Bola nearby.

Facilities & Amenities

Amaris Teuku Umar Denpasar has Outdoor pool, Elevator, Express check-out, Multilingual staff, ATM/Banking, and more.

Business Facilities

For guests traveling for work, Amaris Teuku Umar Denpasar has Meeting facilities and Projector available.

Contact

Email: sales@teukuumarbali.amarishotel.com
Phone number: +623619382020
Website: www.amarishotel.com

All facilities in Amaris Teuku Umar Denpasar

Facility

Outdoor pool

Others

Meals & Dining

Breakfast buffet

Nearby Facilities

ATM/Bank
Supermarket

Guest Services

Multilingual staff
Newspaper in lobby
Express check-in
Express check-out
24-hour security
Newspaper stand
24-hour front desk

Business Facilities

Projector
Meeting facilities

Accommodation Facilities

Smoking area

Public Facilities

Elevator
Safety deposit box

Connectivity

Wi-Fi in public areas

Activity & Leisure

Outdoor pool

Accommodation Policy & General Information in Amaris Teuku Umar Denpasar

Check-in/Check-out Time

Check-in time: 14:00
Check-out time: 12:00

Additional Policy

Complimentary breakfast is provided for children aged 8 years and below when accompanied by a paying adult. Children above 8 years old will be charged at the regular adult breakfast rate.

General Information

Popular Facilities
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Amaris Teuku Umar Denpasar	77
Number of floors in Amaris Teuku Umar Denpasar	3
Another facilities in Amaris Teuku Umar Denpasar	Breakfast buffet, ATM/Bank, Supermarket, Multilingual staff, Newspaper in lobby

Frequently asked question in Amaris Teuku Umar Denpasar

What is normal check-in & check-out time at Amaris Teuku Umar Denpasar?

The standard check-in time at Amaris Teuku Umar Denpasar is starting from From 14:00 while the latest check-out time is at Before 12:00

Does Amaris Teuku Umar Denpasar provide breakfast?

Yes, Amaris Teuku Umar Denpasar provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Amaris Teuku Umar Denpasar?

Amaris Teuku Umar Denpasar is a 2.0-star hotel.

How many floors does Amaris Teuku Umar Denpasar have?

Amaris Teuku Umar Denpasar has 3 floors.

How many rooms are available at Amaris Teuku Umar Denpasar?

Amaris Teuku Umar Denpasar has 77 rooms in total.

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More Reviews from Other Guests in Amaris Teuku Umar Denpasar

Overall Ratings & Reviews Amaris Teuku Umar Denpasar

Traveloka (2,850)

Other sources (5)

8.3

Very Good

From 2,850 reviews

Provided by travelers on

Cleanliness

8.2

Room Comfort

8.2

Meal

7.9

Location

8.6

Service and Facilites

8.3

People often mention about Amaris Teuku Umar Denpasar

All

Bedroom (60)

Staff Friendliness (57)

Distance to City Center (55)

Bathroom (53)

Accessibility (52)

Taste (47)

Room Space (46)

Hotel Area (45)

Ambiance (43)

Variety (41)

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Traveler Reviews Amaris Teuku Umar Denpasar

Number of reviews per page

Customer reviews

y***e

Business

10.0

/10

Reviewed 4 day(s) ago

Strategic location, clean rooms, good service.

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Accommodation's Reply

02 Nov 2026

Dear Valued Guest, Thank you very much for your kind review and for your trust in choosing Amaris Teu Ku Umar Bali Hotel. We are delighted to hear that you were satisfied with the hotel's excellent location, the cleanliness of the rooms, and the service we provided. Your compliments are a joy and motivate our entire team to strive to provide the best service and create a comfortable and memorable experience for you. We hope to welcome you back to Amaris Teu Ku Umar Bali Hotel again soon. Sincerely, Malpin Paka'u, Hotel Manager

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Verified Traveler

Business

8.8

/10

Reviewed 2 week(s) ago

Strategic location and good service.

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Accommodation's Reply

21 Oct 2026

Dear Valued Guest, Thank you for your review and trust in us. We are delighted to hear that you are satisfied with our location and services. We will continue to strive to maintain the quality of our service and provide the best possible experience for all our guests. We hope to welcome you back in the future. Sincerely, Malpin Pakaou, Hotel Manager

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A***i

Transit

6.3

/10

Reviewed 6 week(s) ago

The Wi-Fi doesn't work and the rooms are too small for over 500 thousand.

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Accommodation's Reply

29 Sep 2026

Dear Valued Guest, Thank you for your feedback. We apologize for the inconvenience caused by the Wi-Fi issue and your feeling that the room was too small. We will follow up on the Wi-Fi problem with the relevant team and will take your feedback into consideration in our evaluation. We greatly appreciate your feedback and hope to provide you with a better experience on your next stay. Sincerely, Malpin Pakaou, Hotel Manager

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I Gede E. S.

9.7

/10

Reviewed 7 week(s) ago

Strategically located in Denpasar, the hotel boasts friendly staff and easy parking. The rooms are clean. Breakfast is average, but for the price, it's still good value for money. So far, it's never disappointed.

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Accommodation's Reply

13 Sep 2026

Dear Mr. I Gede E. S., Thank you very much for your review and your trust in Amaris Hotel Teuku Umar. We are pleased to know that the excellent location, friendly staff, easy access to parking, and clean rooms provided you with a comfortable experience. We also appreciate your feedback regarding the breakfast, and we will strive to further improve the quality of our service and facilities. Thank you for your continued choice of us. We look forward to welcoming you again. Sincerely, Malpin Pagau, Hotel Manager

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R***n

Staycation

8.5

/10

Reviewed 9 week(s) ago

The hotel staff is friendly and responsive when asked for help.

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Accommodation's Reply

03 Sep 2026

Dear Valued Guest, Thank you very much for your positive review. We are delighted to hear that you were satisfied with the friendliness and prompt service of our staff. Guest satisfaction and comfort are always our top priority. We hope to welcome you back again and provide you with another memorable experience on your next stay. Sincerely, Malpin Pakaou, Hotel Manager

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N***g

Staycation

10.0

/10

Reviewed 9 week(s) ago

Safe, comfortable, clean, quiet. All the food is delicious.

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Accommodation's Reply

01 Sep 2026

Dear Gentlemen/Ladies, Thank you very much for your review. We are delighted to hear that you felt safe, comfortable, and enjoyed the clean and peaceful atmosphere during your stay with us. We are also pleased to hear that you enjoyed all of our dishes. We hope to welcome you back again soon. Sincerely, Malpin Pakaou, Hotel Manager

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V***n

Leisure

8.4

/10

Reviewed 12 week(s) ago

The location depends on your needs, but it wasn't ideal for us, just those in transit. The room was quite cramped for the price. The food was so-so, and if it ran out, we didn't get refills. The staff was friendly.

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Accommodation's Reply

10 Aug 2026

Dear Valued Guest, Thank you for your review and feedback. We apologize if the room size and food service did not meet your expectations, particularly regarding comfort during your stay. We will forward your feedback on the food replenishment to the relevant team to be used in evaluating and improving our services in the future. We are pleased to hear that you appreciated the friendliness of our staff. We sincerely hope to have the opportunity to welcome you back again and provide you with an even better stay experience. 🙏 Sincerely, Malpin Pakaou, Hotel Manager

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Lidya i.

Business

10.0

/10

Reviewed 15 week(s) ago

Everyone is very friendly and helpful. Close to everywhere.

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Accommodation's Reply

27 Jul 2026

Dear Lydia, Thank you for taking the time to write a review. We are delighted to hear that you were impressed with the friendliness of our staff and the excellent location of our hotel. We hope to welcome you back in the future. Sincerely, Malpin Pakaw, Hotel Manager

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B***d

Leisure

9.1

/10

Reviewed 15 week(s) ago

The staff is friendly and the hotel is easily accessible. Rooms facing the street are quite noisy with traffic noise.

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Accommodation's Reply

21 Jul 2026

Dear Valued Guest, Thank you for taking the time to write a review. We are delighted to hear that you were impressed with the friendliness of our staff and the hotel's excellent location. We also appreciate your feedback regarding the noise from the street-facing rooms. This suggestion will be taken into consideration to continuously improve the comfort of all our guests. For your next stay, please contact our team so we can arrange a room in a quieter area, subject to availability. We look forward to welcoming you back in the future. Sincerely, Malpin Pakaou, Hotel Manager

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Verified Traveler

Business

5.7

/10

Reviewed 16 week(s) ago

Some of the room's amenities (towel hangers and clothes hangers) are poorly maintained. The floor and room cleanliness could be improved (there were small animals/cockroaches near the bathroom).

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Accommodation's Reply

16 Jul 2026

Dear Valued Guest, Thank you for taking the time to provide your valuable review and feedback. We apologize for any inconvenience you experienced regarding the condition of the room amenities and cleanliness. Your comments about the towel racks, coat hangers, and insects in the bathroom have been forwarded to our housekeeping and maintenance team for immediate and thorough investigation. We are committed to continuously improving the quality of our amenities and cleanliness to make your stay more comfortable. We sincerely hope to welcome you back with even better service. Thank you. Sincerely, Malpin Pakaou, Hotel Manager

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A***a

Leisure

9.1

/10

Reviewed 16 week(s) ago

Comfortable room for resting during vacation.

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Accommodation's Reply

19 Jul 2026

Dear Valued Guest, Thank you for your review. We are delighted to hear that our rooms were comfortable and provided a pleasant stay during your visit. We hope to welcome you back again in the future. Sincerely, Malpin Pakaou, Hotel Manager

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Muhammad M. S.

10.0

/10

Reviewed 17 week(s) ago

Budget hotel but good and reliable.

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Accommodation's Reply

10 Jul 2026

Dear Mr. Muhammad M.S., Here is a short and friendly reply: Thank you very much for your review. We are delighted to hear that you rated our hotel as a budget-friendly option that is still comfortable and reliable. Your satisfaction motivates us to continue providing the best service. We hope to welcome you back on your next stay. Sincerely, Malpin Pakau, Hotel Manager

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Susana J.

Business

10.0

/10

Reviewed 17 week(s) ago

Because it's located in the center of Denpasar, it's close to destinations like Kuta and Legian. It's also a manageable distance to Sanur and Jimbaran. Right in the heart of the city, it's close to a plethora of culinary delights.

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Accommodation's Reply

10 Jul 2026

Dear Ms. Susana J., This is a friendly and professional response: Thank you very much for your review and feedback. We are delighted to hear that you enjoyed our excellent location in the heart of Denpasar, which makes it convenient to travel to Kuta, Legian, Sanur, Jimbaran, and various restaurants in the surrounding area. We hope to welcome you back again on your next visit. See you soon! 😊 Sincerely, Malpin Pakaou, Hotel Manager

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Verified Traveler

Staycation

10.0

/10

Reviewed 18 week(s) ago

Very friendly and communicative staff. Clean rooms. Delicious food.

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1 people find it helpful

Accommodation's Reply

05 Jul 2026

Dear Valued Guest, Thank you for taking the time to share your experience. We are delighted to hear that you enjoyed our friendly and communicative staff, clean rooms, and delicious food. We hope to welcome you back again in the future. Sincerely, Malpin Pakaou, Hotel Manager

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Lodewyk M. A. T.

9.4

/10

Reviewed 18 week(s) ago

The hotel was comfortable. However, there was no kettle in the room. Although there was a water dispenser outside the room, it wasn't practical for guests.

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Accommodation's Reply

01 Jul 2026

Dear Mr. Lodewyk M.A.T., Thank you for your review and feedback. We are delighted to hear that you enjoyed your stay at our hotel. Regarding the lack of a kettle in the room, we understand that this may have caused a minor inconvenience, but we do have a water dispenser available outside the rooms. Your feedback is invaluable and will be used by our team to improve our comfort and services in the future. We hope to welcome you back again on your next stay for an even better experience. Sincerely, Malpin Pagau, Hotel Manager

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N***r

Transit

6.7

/10

Reviewed 21 week(s) ago

If possible, please improve the cleanliness of the rooms and toilets, and add more hotel facilities... It turns out the reviews from previous guests were true 👍😎

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Accommodation's Reply

16 Jun 2026

Dear Valued Guest, Thank you for taking the time to provide us with your feedback. We apologize if the cleanliness of your room and bathroom did not meet your expectations during your stay. Your feedback is invaluable and will be considered by our team to evaluate and improve the hotel's cleanliness and maintenance standards. We welcome further suggestions regarding our facilities. All guest feedback will be taken into consideration to improve the quality of service and your comfort during your future stay. We sincerely hope to welcome you back and provide you with an even better experience next time. Sincerely, Malpin Pakaou, Hotel Manager

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I***a

8.4

/10

Reviewed 21 week(s) ago

We had confirmed the day before that we would check in at 3-4 PM for three rooms. When we arrived around 3:30 PM, one room was still not ready, citing a late check-out. They apologized for the miscommunication.

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Accommodation's Reply

12 Jun 2026

Dear Valued Guest, We apologize for the inconvenience you experienced during check-in. We understand your disappointment, as we had confirmed your arrival time in advance but found one of your rooms not ready upon your arrival. We are aware that we should have informed you better in advance. We appreciate your understanding and apologize again for the misunderstanding. We will take your feedback into consideration to improve our team's coordination and ensure smoother check-ins in the future. We look forward to welcoming you back in the future with even better service. Sincerely, Malpin Pakaou, Hotel Manager

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D***a

Leisure

9.4

/10

Reviewed 22 week(s) ago

Everything was nice and comfortable, but the trash can wasn't big enough, and please add a trash can in the bathroom. Other than that, everything was great, and the staff was very friendly.

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Accommodation's Reply

08 Jun 2026

Dear Valued Guest, Thank you for taking the time to provide your valuable review and feedback. We are delighted to hear that you enjoyed your stay and appreciated the friendliness of our staff. We especially appreciate your suggestions regarding the trash can size and the addition of trash cans in the bathrooms. This feedback greatly helps us improve the comfort and quality of our amenities for our guests. Thank you for your kind words. We hope to welcome you back again in the future and provide you with an even better stay. Sincerely, Malpin Pakaou, Hotel Manager

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F***i

Business

10.0

/10

Reviewed 22 week(s) ago

Nice experience and cozy environment.

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Accommodation's Reply

08 Jun 2026

Dear Valued Guest, Thank you for your kind review. We are delighted to hear that you had a nice experience and enjoyed the cozy environment during your stay. Your feedback means a lot to us, and we look forward to welcoming you back for another enjoyable visit in the future. Warm regards, Malpin Pagau Hotel Manager

I***s

Business

8.7

/10

Reviewed 22 week(s) ago

The hotel is strategically located in the city center, with the Trans Metro Dewata bus stop right in front of the hotel. Unfortunately, the rooms aren't soundproof, so there's some noise. The food selection isn't extensive, but the fried rice is delicious.

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Accommodation's Reply

08 Jun 2026

Dear Valued Guest, Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed the hotel's excellent location and the convenient access to the surrounding area. We are also pleased to hear that you enjoyed our fried rice. However, we apologize for the inconvenience you experienced regarding the noise in your room and the menu not meeting your expectations. Your feedback is invaluable and will be incorporated into our further evaluation to improve the quality of our facilities and services in the future. Thank you for your helpful comments. We hope to welcome you back again and provide you with an even better experience on your next visit. Sincerely, Malpin Pakaou, Hotel Manager

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