Traveloka (3,729)
8.5
Very Good
From 3,729 reviews
Provided by travelers on
Cleanliness
8.6
Room Comfort
8.6
Meal
8.6
Location
8.6
Service and Facilites
8.5
People often mention about Classie Hotel
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Distance to City Center (58)
Bedroom (58)
Taste (55)
Staff Friendliness (49)
Ambiance (49)
Bathroom (47)
Room Space (46)
Variety (43)
Hotel Area (40)
Accessibility (39)
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Traveler Reviews Classie Hotel
Number of reviews per page
20
40
Customer reviews
j***i
8.5
/10
Reviewed 5 day(s) ago
Strategic location close to the city. The food is pretty good.
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M***o
Leisure
9.4
/10
Reviewed 1 week(s) ago
The hotel was nice, comfortable, and fairly clean. The breakfast was also delicious. It's just that yesterday I got a room with a toilet without a bidet shower, so it wasn't very comfortable. I don't know why most hotels in Indonesia have toilets designed to look like Westerners, even though the majority of guests are domestic, so it's just not very comfortable.
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Dita R.
10.0
/10
Reviewed 2 week(s) ago
The experience of staying here was very comfortable and the breakfast was delicious...
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+3
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Accommodation's Reply
22 Jul 2025
Dear Mrs. Dita, Thank you for choosing to stay at Classie Hotel Palembang. It is a pride for us to know that you are satisfied with our hotel facilities and the service provided by our staff during your stay. Classie Hotel Palembang is located in the heart of Palembang city so it is very easy for you to access shopping centers, souvenir shops typical of Palembang city, to the government center, especially the diverse food choices at Golden Gems resto and cafe, Guest satisfaction is our top priority, therefore we strive to continue to provide the best. We have conveyed your comments to our entire team as motivation to always provide the best. We look forward to your and your family's next arrival at Classie Hotel Palembang. Best regards, Management
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R***a
10.0
/10
Reviewed 3 week(s) ago
I've never been disappointed staying here..recommended.
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1 people find it helpful
Accommodation's Reply
15 Jul 2025
Dear Sir/Madam, Thank you for choosing to stay at Classie Hotel Palembang. It is a pride for us to know that you are satisfied with our hotel facilities and the service provided by our staff during your stay. Classie Hotel Palembang is located in the heart of Palembang city so it is very easy for you to access shopping centers, souvenir shops typical of Palembang city, to the center of government, especially the diverse food choices at Golden Gems resto and cafe, Guest satisfaction is our top priority, therefore we strive to continue to provide the best. We have conveyed your comments to our entire team as motivation to always provide the best. We look forward to your and your family's next arrival at Classie Hotel Palembang. Best regards, Management
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Y***o
10.0
/10
Reviewed 3 week(s) ago
Clean, comfortable rooms, all delicious food.
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Accommodation's Reply
11 Jul 2025
Dear Sir/Madam, Thank you for choosing to stay at Classie Hotel Palembang. It is a pride for us to know that you are satisfied with our hotel facilities and the service provided by our staff during your stay. Classie Hotel Palembang is located in the heart of Palembang city so it is very easy for you to access shopping centers, souvenir shops typical of Palembang city, to the center of government, especially the diverse food choices at Golden Gems resto and cafe, Guest satisfaction is our top priority, therefore we strive to continue to provide the best. We have conveyed your comments to our entire team as motivation to always provide the best. We look forward to your and your family's next arrival at Classie Hotel Palembang. Best regards, Management
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AH
Agustinus H. C.
10.0
/10
Reviewed 4 week(s) ago
Comfortable hotel. Spacious parking in the business center of Palembang.
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Accommodation's Reply
08 Jul 2025
Dear Mr. Agustinus, Thank you for choosing to stay at Classie Hotel Palembang. It is a pride for us to know that you are satisfied with our hotel facilities and the services provided by our staff during your stay. Classie Hotel Palembang is located in the heart of Palembang city, making it very easy for you to access shopping centers, souvenir shops typical of Palembang city, to the center of government. Your comments have been conveyed to our entire team as motivation to always provide the best. We look forward to your and your family's next arrival at Classie Hotel Palembang. Best regards, Management
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AH
Agustinus H. C.
Leisure
10.0
/10
Reviewed 4 week(s) ago
Comfortable hotel, spacious parking.
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Accommodation's Reply
15 Jul 2025
Dear Mr. Agustinus, Thank you for choosing to stay at Classie Hotel Palembang. It is a pride for us to know that you are satisfied with our hotel facilities and the service provided by our staff during your stay. Classie Hotel Palembang is located in the heart of Palembang city so it is very easy for you to access shopping centers, souvenir shops typical of Palembang city, to the government center, especially the diverse food choices at Golden Gems resto and cafe, Guest satisfaction is our top priority, therefore we strive to continue to provide the best. We have conveyed your comments to our entire team as motivation to always provide the best. We look forward to your and your family's next arrival at Classie Hotel Palembang. Best regards, Management
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Haris M.
Leisure
9.4
/10
Reviewed 4 week(s) ago
Reasonable price, strategic location, delicious food, thanks
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Accommodation's Reply
07 Jul 2025
Dear Mr. Haris, Thank you for choosing to stay at Classie Hotel Palembang. It is a pride for us to know that you are satisfied with our hotel facilities and the services provided by our staff during your stay. Classie Hotel Palembang is located in the heart of Palembang city, making it very easy for you to access shopping centers, souvenir shops typical of Palembang city, to the center of government. Especially the diverse food choices at Golden Gems resto and cafe, Guest satisfaction is our top priority, therefore we strive to continue to provide the best. We have conveyed your comments to our entire team as motivation to always provide the best. We look forward to your and your family's next arrival at Classie Hotel Palembang. Best regards, Management
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H***N
Staycation
10.0
/10
Reviewed 4 week(s) ago
can early check in without additional costs.
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Accommodation's Reply
08 Jul 2025
Dear Sir/Madam, Thank you for choosing to stay at Classie Hotel Palembang. It is a pride for us to know that you are satisfied with our hotel facilities and the services provided by our staff during your stay. Classie Hotel Palembang is located in the heart of Palembang city, making it very easy for you to access shopping centers, souvenir shops typical of Palembang city, to the government center. For early check-in & other requests, you can request before the day of arrival for us to note. We have conveyed your comments to our entire team as motivation to always give the best. We look forward to your and your family's next arrival at Classie Hotel Palembang. Best regards, Management
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WA
William A.
Business
9.7
/10
Reviewed 4 week(s) ago
The room is quite comfortable, just not very clean, it seems like it wasn't mopped during cleaning, there were some insects in the room, the breakfast was very tasty and varied, there is a small gym which is quite good.
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l***y
Staycation
9.4
/10
Reviewed 5 week(s) ago
awesome, extra service, just please make the night shift staff friendly, don't just frown and be lazy to serve us who came at 11.30 at night. The receptionist was a bit grumpy and slow to work, maybe because she was also tired. But the service to guests must remain excellent.
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1 people find it helpful
M***n
6.7
/10
Reviewed 5 week(s) ago
There is no hot water facility
Even if you ask for a glass, they won't give you one
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1 people find it helpful
M***a
Staycation
10.0
/10
Reviewed 6 week(s) ago
Comfortable hotel in the middle of Palembang city.
Comfortable room atmosphere with soft mattress.
Friendly hotel staff.
Diverse and delicious breakfast.
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Accommodation's Reply
03 Jul 2025
Dear Sir/Madam, Thank you for choosing to stay at Classie Hotel Palembang. It is a pride for us to know that you are satisfied with our hotel facilities and the services provided by our staff during your stay. Classie Hotel Palembang is located in the heart of Palembang city, making it very easy for you to access shopping centers, souvenir shops typical of Palembang city, to the center of government, especially the diverse food choices at Golden Gems resto and cafe, Guest satisfaction is our top priority, therefore we strive to continue to provide the best. We have conveyed your comments to our entire team as motivation to always provide the best. We look forward to your and your family's next arrival at Classie Hotel Palembang. Best regards, Management
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M***a
Staycation
10.0
/10
Reviewed 6 week(s) ago
The bed is comfortable and the room atmosphere is also okay. The breakfast menu is varied and delicious. The famous dimsum is delicious 👍
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Accommodation's Reply
03 Jul 2025
Dear Sir/Madam, Thank you for choosing to stay at Classie Hotel Palembang. It is a pride for us to know that you are satisfied with our hotel facilities and the services provided by our staff during your stay. Classie Hotel Palembang is located in the heart of Palembang city, making it very easy for you to access shopping centers, souvenir shops typical of Palembang city, to the center of government, especially the diverse food choices at Golden Gems resto and cafe, Guest satisfaction is our top priority, therefore we strive to continue to provide the best. We have conveyed your comments to our entire team as motivation to always provide the best. We look forward to your and your family's next arrival at Classie Hotel Palembang. Best regards, Management
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R***n
10.0
/10
Reviewed 10 week(s) ago
The staff was very great and also very kind, definitely I would back soon to this hotel.
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Accommodation's Reply
27 May 2025
Dear Sir/Madam,
Thank you for choosing to stay at Classie Hotel Palembang.
It is a source of pride for us to know that you are satisfied with our hotel facilities and the services provided by our staff during your stay.
Classie Hotel Palembang is located in the heart of Palembang city, making it very easy for you to access the center of cyberspace, souvenir shops typical of Palembang city, and the center of government.
Your comments have been conveyed to our entire team as motivation to always provide the best. We look forward to your and your family's next arrival at Classie Hotel Palembang.
Regards,
Management
Putri N.
10.0
/10
Reviewed 11 week(s) ago
This hotel is highly recommended, the breakfast is delicious.
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1 people find it helpful
Accommodation's Reply
15 May 2025
Dear Mrs. Putri, Thank you for choosing to stay at Classie Hotel Palembang. It is a pride for us to know that you are satisfied with our hotel facilities and the services provided by our staff during your stay. Classie Hotel Palembang is located in the heart of Palembang city, making it very easy for you to access shopping centers, souvenir shops typical of Palembang city, to the center of government, especially the diverse food choices at Golden Gems resto and cafe, Guest satisfaction is our top priority, therefore we strive to continue to provide the best. We have conveyed your comments to our entire team as motivation to always provide the best. We look forward to your and your family's next arrival at Classie Hotel Palembang. Best regards, Management
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MO
Meily O.
Staycation
10.0
/10
Reviewed 12 week(s) ago
Recommend to stay with family, the food is delicious
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Accommodation's Reply
14 May 2025
Dear Mrs. Meily, Thank you for choosing to stay at Classie Hotel Palembang. It is a pride for us to know that you are satisfied with our hotel facilities and the services provided by our staff during your stay. Classie Hotel Palembang is located in the heart of Palembang city, making it very easy for you to access shopping centers, souvenir shops typical of Palembang city, to the center of government, especially the diverse food choices at Golden Gems resto and cafe, Guest satisfaction is our top priority, therefore we strive to continue to provide the best. We have conveyed your comments to our entire team as motivation to always provide the best. We look forward to your and your family's next arrival at Classie Hotel Palembang. Best regards, Management
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Ronaltus D. T.
9.4
/10
Reviewed 12 week(s) ago
Great room and facilities. Clean and tidy. Good location. Definitely will come back soon.
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Accommodation's Reply
24 May 2025
Dear Mr. Ronaltus,
Thank you for choosing to stay at Classie Hotel Palembang.
It is a source of pride for us to know that you are satisfied with our hotel facilities and the services provided by our staff during your stay.
Classie Hotel Palembang is located in the heart of Palembang, making it very easy for you to access shopping centers, souvenir shops typical of Palembang, and the government center.
Your comments have been conveyed to our entire team as motivation to always provide the best. We look forward to your and your family's next arrival at Classie Hotel Palembang.
Best regards,
Management
ciply s.
10.0
/10
Reviewed 12 week(s) ago
Highly recommended for families to stay at the classic hotel.
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Accommodation's Reply
14 May 2025
Dear Mr. Ciply, Thank you for choosing to stay at Classie Hotel Palembang. It is a source of pride for us to know that you are satisfied with our hotel facilities and the services provided by our staff during your stay. Classie Hotel Palembang is located in the heart of Palembang, making it very easy for you to access shopping centers, souvenir shops typical of Palembang, and the government center. We have conveyed your comments to our entire team as motivation to always provide the best. We look forward to your and your family's next arrival at Classie Hotel Palembang. Best regards, Management
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IP
Imelda P.
9.4
/10
Reviewed 13 week(s) ago
Good service, delicious food, friendly prices, only the wifi is not good, everything else is okay
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2 people find it helpful
Number of reviews per page
20
40
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