Mikie Holiday Resort

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Overall Ratings & Reviews Mikie Holiday Resort

Traveloka (4,489)
Other sources (54)
8.3
Very Good
From 4,489 reviews
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Cleanliness

8.5

Room Comfort

8.4

Meal

8.3

Location

8.5

Service and Facilites

8.3

People often mention about Mikie Holiday Resort
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Variety (93)
Ambiance (92)
Staff Friendliness (91)
Room Space (91)
Taste (90)
Family Friendly (87)
Bedroom (86)
Hotel Area (83)
Bathroom (82)
Accessibility (74)
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Traveler Reviews Mikie Holiday Resort

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Customer reviews
Verified Traveler
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10.0
/10
Reviewed 1 week(s) ago
Fun, interesting, and cool, suitable for children and families.
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Accommodation's Reply
27 Oct 2026
Dear Valued Guest, Warm regards from Mikie Holiday Resort. Thank you for your positive feedback and for sharing your stay experience. We are delighted to know that you felt comfortable and satisfied with the services we provided during your stay. Your compliments motivate our entire team to continue striving for the best possible service. Please feel free to share your comments, suggestions, and feedback. We look forward to welcoming you and your loved ones back again. Sincerely, The Management Team, Mikie Holiday Resort
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S***i
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10.0
/10
Reviewed 3 week(s) ago
Newly renovated and very nice. The staff is also very friendly and helpful. Overall, it's always great.
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Accommodation's Reply
16 Oct 2026
Dear Mr./Ms. S*i, Warm regards from Mikie Resort. Thank you for your positive feedback and for sharing your experience at our hotel. We are delighted to know that you felt comfortable and satisfied with the services we provided during your stay. This compliment motivates our entire team to continue striving for the best service. Please feel free to share your feedback, comments, and suggestions. We hope to welcome you and your family back again. Sincerely, The Management, Mikie Resort
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K***i
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Staycation
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10.0
/10
Reviewed 4 week(s) ago
The hotel's atmosphere is comfortable, with plenty of relaxing seating. The children's and adult pools are fun, and towels are provided for wiping down after swimming. There are also plenty of attractive backdrops for photos. The breakfast menu is varied and delicious.
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Accommodation's Reply
08 Oct 2026
Dear Ke*i, This is Miki Resort. We extend our heartfelt greetings. Thank you very much for sharing your valuable opinions and feedback regarding your stay. We are delighted to hear that you found your stay comfortable and satisfying. Your kind words are a great encouragement to all of our staff as we strive to provide even better service. Please feel free to contact us if you have any further opinions, suggestions, or comments. We look forward to welcoming you back again. Miki Resort Management Team
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Verified Traveler
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Leisure
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8.8
/10
Reviewed 5 week(s) ago
Unfortunately, the playground isn't open on weekdays, only on weekends. We weren't informed about this, even though our kids wanted to play.
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Accommodation's Reply
08 Oct 2026
Dear Valued Guest, Thank you for your review and rating. We apologize for any inconvenience regarding the information about the playground's opening hours, which were only available on weekends. We understand your disappointment, especially as your children were looking forward to playing there. This feedback will be used to evaluate our facilities and provide clearer information in the future. We hope to welcome you and your family back for an even more enjoyable experience. Sincerely, The Management Team, Mikie Holiday Resort
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Rika
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10.0
/10
Reviewed 5 week(s) ago
Thank you so much. Maybe one day I’ll be back here ❤️🍀
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Accommodation's Reply
08 Oct 2026
Dear Mrs Rika Warm greetings from Mikie Holiday Resort. Thank you for your wonderful review. We’re delighted to know that you found Mikie Holiday Resort perfect for a holiday. It was our pleasure to have you as our guest, and we truly appreciate your kind feedback. We look forward to welcoming you back for another relaxing and memorable holiday. Sincerely, Mikie Holiday Resort Management
R***a
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10.0
/10
Reviewed 11 week(s) ago
Everything's great, but there's no elevator. If you're carrying large suitcases, you'll have to deal with the bellboy.
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Accommodation's Reply
19 Aug 2026
Dear Ms./Mrs. R*a, Sincerely yours from Mikie Holiday Resort. Thank you for taking the time to write a review about Mikie Holiday Resort. We are delighted to hear that your overall stay was pleasant, and we appreciate your feedback regarding our porter service. Regarding your suggestion about the elevator service, we would like to inform you that management is currently planning the construction of an elevator to improve convenience and accessibility for our guests. Your feedback encourages us to continue improving, and we hope to welcome you and your family back again in the future. Sincerely, The Management Team, Mikie Holiday Resort
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Rita K. D.
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9.7
/10
Reviewed 12 week(s) ago
Everything is clean, just no elevator.
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Accommodation's Reply
13 Aug 2026
Dear Rita, Greetings from Mikey Holiday Resort. Thank you for your stay and review. We are delighted that you chose to stay with us. We apologize for any inconvenience you experienced regarding the elevator. Elevator upgrades are currently part of our ongoing management plans. Your feedback is invaluable in helping us improve our services and facilities. We look forward to welcoming you again and providing you with an even better stay next time. Sincerely, The Management Team, Mikey Holiday Resort
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Wahyudi S.
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10.0
/10
Reviewed 13 week(s) ago
Friendly staff and a fun location for family recreation.
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Accommodation's Reply
01 Aug 2026
Dear Mr. Wahyudi S., With our deepest respect from Mickey Resort, Thank you for your positive review and excellent rating. We are delighted to hear that you were satisfied with our staff's service and the resort's excellent location, which is perfect for a family vacation. We will continue to strive to provide the best service and experience for all our guests, and we sincerely hope to welcome you and your family and loved ones back again. Sincerely, The Management Team, Mickey Resort
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M FAUZI D.
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10.0
/10
Reviewed 13 week(s) ago
Staying here is pleasant and the service is friendly, and the breakfast food is delicious and has many variations.
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Husmah K. H.
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8.5
/10
Reviewed 14 week(s) ago
Nice and comfortable environment and the breakfast menu has many choices and is all delicious.
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Accommodation's Reply
29 Jul 2026
Dear Ms. Husmah, Greetings from Mickey Holiday Resort. Thank you very much for your review and rating. We are delighted to hear that you enjoyed the warm and cozy atmosphere and the varied and delicious breakfast menu. Your compliments are an encouragement to our entire team to continue providing the best service. We hope that this memorable experience will make you want to stay with us again in the future. We look forward to welcoming you back and providing you with the same or even better experience. See you again next time. Sincerely, The Management Team, Mickey Holiday Resort
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Heru F.
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Leisure
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10.0
/10
Reviewed 15 week(s) ago
I was satisfied and would stay at this hotel again. I would also recommend it to my relatives and friends.
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Accommodation's Reply
20 Jul 2026
Dear Mr./Ms. Heru F., Sincerely yours from Mickey Holiday Resort. Thank you for your positive review. We are delighted to hear that you were satisfied with your stay at our hotel. Your continued trust and recommendation of our hotel to family and friends is an honor and motivates us to continue providing the best service. We hope to welcome you back again and provide you with an even more memorable stay. See you next time! Sincerely, The Management Team, Mickey Holiday Resort
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W***e
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9.7
/10
Reviewed 16 week(s) ago
Cool
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Accommodation's Reply
16 Jul 2026
Dear Mr./Ms. W*e, Sincerely yours from Mikie Holiday Resort. Thank you for your feedback regarding our services. We are delighted to provide you with the best possible service throughout your stay. If you have any suggestions, criticisms, or recommendations, please let us know so we can improve the quality of our services in the future. We sincerely hope to welcome you and your family and loved ones back again. Sincerely, The Management Team, Mikie Holiday Resort
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Rumenta F. H.
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9.6
/10
Reviewed 17 week(s) ago
Overall all good, clean and comfortable. It would be more perfect if the restaurant's cooking taste could be improved. And hopefully in the future, a pool with warm water can be built because the air in Berastagi is very cold.
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Accommodation's Reply
16 Jul 2026
Dear Ms./Mrs. Rumenta F.H., Sincerely yours, Mickey Holiday Resort. Thank you for choosing us for your stay and for your review. We are delighted to hear that you were satisfied with the cleanliness and atmosphere of Mickey Holiday Resort. We appreciate your feedback regarding the taste of the food in our restaurant and your comments about the facilities in the hot spring pool. We deeply appreciate all your suggestions and will take them into consideration to improve our services and facilities in the future. We hope to welcome you back to Mickey Holiday Resort and provide you with an even more memorable stay. Sincerely, The Management Team, Mickey Holiday Resort
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Sartika
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10.0
/10
Reviewed 17 week(s) ago
The staff are friendly and the facilities are quite satisfactory.
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Accommodation's Reply
16 Jul 2026
Dear Ms. Sartika, Sincerely yours, Mickey Holiday Resort. Thank you for taking the time to write a review about your stay at Mickey Holiday Resort. We are delighted that you found our staff friendly and the facilities we provided satisfactory. Your compliments encourage our entire team to strive to provide the best service to all our guests. We hope to welcome you back to Mickey Holiday Resort for your next stay. Sincerely, The Management Team, Mickey Holiday Resort
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Verified Traveler
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9.1
/10
Reviewed 17 week(s) ago
The standard room size is too small, not up to expectations for such a small room for a decent price.
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Accommodation's Reply
08 Jul 2026
Dear Valued Guest, Thank you for taking the time to provide us with a review and feedback. We apologize if the size of our standard room did not meet your expectations. Your feedback is very important to us, as it helps us continuously improve our comfort and service quality. We sincerely hope to have the opportunity to welcome you back in the future and provide you with an even better stay. Sincerely, The Mikie Holiday Resort Management Team
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Verified Traveler
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Staycation
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9.7
/10
Reviewed 22 week(s) ago
Very comfortable and very impressive. The food is delicious and the pool is also nice. The staff and security are a bit unfriendly. When we passed by, we weren't greeted or smiled.
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2 people find it helpful
Accommodation's Reply
11 Jun 2026
Dear Valued Guest, Thank you for your review and feedback. We are delighted to hear that you felt comfortable during your stay and enjoyed the food and pool facilities. We apologize for any inconvenience caused by the unfriendly attitude of our staff and security personnel. We have taken your feedback into consideration to improve the quality of our service in the future. We hope to welcome you back again with an even better experience. Sincerely, The Management Team, Mikie Holiday Resort
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E***i
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Leisure
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10.0
/10
Reviewed 29 week(s) ago
Steady, cool, comfortable, and good.
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1 people find it helpful
Accommodation's Reply
14 Apr 2026
Dear Mr./Ms. E*i, Sincerely yours from Mikie Holiday Resort. Thank you for your positive review. We are delighted to hear that you enjoyed your stay. We hope to welcome you and your loved ones back again. Sincerely, The Management, Mikie Holiday Resort
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r***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.6
/10
Reviewed 30 week(s) ago
Initially, we booked a standard room, which was quite expensive, but after seeing the room, wow, it was quite annoying because it really only fit two people. Maybe the bed only fit one person, it happened to be a twin, so it was two people. So, don't expect to buy a standard room if you bring children, it will definitely be beyond your expectations. If you really want to book it, it's better to choose a single bed, which only fits one or two small children under 6 years old. Finally, we decided to upgrade the room, but it was really regrettable that by upgrading to a more expensive room to a superior class, we still didn't get Funland tickets. Disappointed, even though we paid an extra Rp 1,450,000 for the reason that the upgrade from a standard room included breakfast as well.
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2 people find it helpful
Accommodation's Reply
14 Apr 2026
Dear Mr./Ms. R*A, Warm greetings from Mickey Resort. Thank you so much for your review. We apologize for any inconvenience you may have experienced during your stay. In particular, we are very sorry that the size of the standard room did not meet your expectations. Please note that standard rooms can accommodate a maximum of two adults, so space is limited. Regarding room upgrades, theme park tickets are only included in certain promotional packages and are not included in room upgrades. Therefore, please be aware that the benefits may vary. Thank you very much for your valuable feedback. We will use your comments to improve our services and information in the future. We hope to provide you with an even more satisfying experience on your next stay. Thank you, The Management Team, Mickey Resort.
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D***d
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10.0
/10
Reviewed 30 week(s) ago
All the staff are very friendly, always smiling and the hotel area is clean so it makes you feel comfortable.
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Accommodation's Reply
10 Apr 2026
Dear Mr./Ms./Mrs. D*D, Sincerely yours, Mickey Holiday Resort. Thank you for your positive feedback regarding our hotel services. We are delighted to know that the friendliness of our staff and the cleanliness of the hotel grounds provided you with a comfortable stay. Please feel free to provide feedback and suggestions for improving our services in the future. We hope to welcome you and your loved ones back again. Sincerely, The Management Team, Mickey Holiday Resort
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M***i
icon-Leisure
Leisure
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8.5
/10
Reviewed 30 week(s) ago
Very good for family vacation
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Accommodation's Reply
10 Apr 2026
Dear Mr./Ms. M*i, Sincerely yours from Mikie Holiday Resort. Thank you for your positive feedback about our hotel. We are delighted to know that Mikie Holiday Resort was a suitable choice for your family vacation. Please continue to share your feedback and suggestions to help us improve our services in the future. We look forward to welcoming you and your loved ones back again. Sincerely, The Management, Mikie Holiday Resort
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