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W Three Premier Hotel Makassar

Explore W Three Premier Hotel Makassar

Overall Ratings & Reviews W Three Premier Hotel Makassar

Traveloka (4,203)

8.5

Very Good

From 4,203 reviews

Provided by travelers on

Cleanliness

8.5

Room Comfort

8.5

Meal

8.0

Location

8.6

Service and Facilites

8.4

People often mention about W Three Premier Hotel Makassar

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Room Space (67)

Distance to City Center (66)

Staff Friendliness (66)

Bedroom (66)

Ambiance (62)

Accessibility (59)

Bathroom (56)

Hotel Area (56)

Surroundings (51)

Check-in/out Time (44)

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Traveler Reviews W Three Premier Hotel Makassar

Number of reviews per page

20

40

Customer reviews

Nur H.

Staycation

8.5

/10

Reviewed 7 hour(s) ago

The hotel is comfortable and clean. The breakfast menu is varied and delicious. Recommended.

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I***a

8.2

/10

Reviewed 6 day(s) ago

Even though the hotel is comfortable, it's just that the SOP and management could be improved.

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I***a

Medical

6.7

/10

Reviewed 6 day(s) ago

I have so many complaints, and I hope the management improves, from housekeeping to room amenities to food. Hopefully, they can be audited and make improvements.

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H***a

10.0

/10

Reviewed 1 week(s) ago

The service is very good, there is a welcome drink, cold AC, close to the beach, very good.

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Laila

Staycation

9.4

/10

Reviewed 2 week(s) ago

Everything is good, first time staycation here 😍

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SM

Steven M.

10.0

/10

Reviewed 2 week(s) ago

If I go to Makassar again, I will definitely come back here again.

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1 people find it helpful

A***r

Staycation

8.5

/10

Reviewed 3 week(s) ago

The staff is very friendly and always gets free upgrades.

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AI

Andi I. R.

9.4

/10

Reviewed 4 week(s) ago

Check in was fast and clean. Room was upgraded to deluxe... Dee recommends it.

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1 people find it helpful

T***i

8.1

/10

Reviewed 5 week(s) ago

I stayed for 4 days, but the room was comfortable because it was spacious; I skipped the others. The dog in the shop next door was noisy every night, making it hard to sleep. The phone call from the next room could also be heard through the side access door.

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T***i

8.5

/10

Reviewed 5 week(s) ago

The room is spacious and comfortable, and clean. The price is moderate, but I was just a little put off by the food, which wasn't very clean. The soup was messy, the vegetables weren't cut properly, and the soup leaves were put in whole, as if they were in a pot. Please replace or add another chef; it's ruining the mood for guests.

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2 people find it helpful

Accommodation's Reply

04 May 2026

Thank you for your review. We greatly appreciate your appreciation for the comfort and cleanliness of our room. However, we are deeply sorry about the unsatisfactory experience regarding the quality of the food you received. Your feedback is taken very seriously, particularly concerning the cleanliness and service standards in the kitchen area, which certainly did not reflect the service standards we expect. We have contacted the relevant teams to assess and improve the quality of our service, including cleanliness, food preparation, and service. We are committed to continuously improving the quality of our service to provide a better experience during your next stay. We hope to welcome you back for a more satisfying experience. Sincerely, The Hotel Management

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R***a

8.1

/10

Reviewed 7 week(s) ago

The room was clean and the AC was cool. I wish the staff were friendlier.

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1 people find it helpful

W***u

6.3

/10

Reviewed 8 week(s) ago

Arrived at 3:00 PM, an hour after the check-in time of 2:00 PM, and still had to wait until 3:40 PM for check-in, without any information, notification, or confirmation. I thought it was because of the queue, but it turned out to be because the room wasn't ready yet. There were no towels when I entered the room. The air conditioning was outmatched by the heat outside during the day. There were stains on the bedcover, but it was still tolerable for me.

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S***m

8.5

/10

Reviewed 8 week(s) ago

Worth the price. I think I'll stay here again if I go to Makassar.

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f***y

Leisure

8.5

/10

Reviewed 8 week(s) ago

The hotel is comfortable and nice, close to the city.

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1 people find it helpful

D***i

Staycation

10.0

/10

Reviewed 9 week(s) ago

Very comfortable and suitable for families.

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D***d

Business

8.9

/10

Reviewed 10 week(s) ago

The Wi-Fi is slow and the breakfast is lacking... but it's clean. The rooms are spacious and very comfortable, and you can get an upgrade. It's better to book without breakfast here.

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1 people find it helpful

A***n

Staycation

10.0

/10

Reviewed 10 week(s) ago

A pleasant stay at an affordable price, but the service is still good, the rooms are spacious and comfortable.

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A***r

Staycation

8.5

/10

Reviewed 11 week(s) ago

Friendly hotel staff and spacious, clean and comfortable rooms

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1 people find it helpful

Marchana

Staycation

9.1

/10

Reviewed 11 week(s) ago

The hotel staff is friendly, they give free snacks for the junior suite room, there is a bathtub 👍

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2 people find it helpful

A***r

Staycation

8.5

/10

Reviewed 12 week(s) ago

Clean rooms, friendly staff and often get room upgrades

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