8.8
Very Good
From 11,627 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.8

Meal

8.8

Location

9.1

Service and Facilites

8.9

People often mention about Hotel Neo Malioboro by ASTON
All
Staff Friendliness (236)
Distance to City Center (222)
Bedroom (209)
Accessibility (208)
Bathroom (196)
Ambiance (192)
Hotel Area (183)
Taste (175)
Variety (172)
Surroundings (169)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Hotel Neo Malioboro by ASTON

Number of reviews per page
20
40
Customer reviews
E***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 hour(s) ago
Friendly hotel staff, delicious food, clean rooms.
Translated by Google Icon
See original
Find this review helpful?
P***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 day(s) ago
Very, very satisfying. The hotel's location is close to everywhere. I'll definitely come back here next time I go to Jogja. Highly recommended.
Translated by Google Icon
See original
Find this review helpful?
e***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 day(s) ago
Thank you for providing friendly service.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
16 Jul 2025
Dear Guest, Warm greetings from Hotel Neo Malioboro. Thank you for your positive review. We are delighted to welcome you to Hotel Neo Malioboro. We hope you had a pleasant stay with us. We look forward to welcoming you back in the future. Best regards, Vera Indah Pratiwi, General Manager
Translated by Google Icon
See original
S***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 day(s) ago
It was very impressive to stay at the hotel closest to the center of Malioboro and the train station.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
15 Jul 2025
Dear Guest, Warm greetings from Hotel Neo Malioboro. Thank you for taking the time to share your experience with Hotel Neo Malioboro. We are delighted to learn that our strategic location left a positive impression on you during your stay. We look forward to welcoming you back on your next visit to Yogyakarta. Thank you. Best regards, Vera Indah Pratiwi, General Manager
Translated by Google Icon
See original
H***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 3 day(s) ago
My son really loves the swimming pool.
Translated by Google Icon
See original
Find this review helpful?
Maike E.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
It was so much fun, my child, who previously didn't like eating, started eating because the menu was varied and it was near the swimming pool.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
15 Jul 2025
Dear Mrs. Maike E., Warmest greetings from Hotel Neo Malioboro. Thank you for your positive review. We are delighted to know that your little one enjoyed our food and felt comfortable near the pool area. Providing a pleasant experience for the whole family is our priority. See you again on your next visit to Hotel Neo Malioboro. Thank you. Best regards, Vera Indah Pratiwi. General Manager
Translated by Google Icon
See original
Moehammad H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 day(s) ago
The location is very close to Tugu Station, the room is clean, as is the bathroom. For staff service: the restaurant is friendly, the receptionist is just so-so, just like carrying out his duties (tends to be less friendly)
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
15 Jul 2025
Dear Mr. Moehammad H., Warm greetings from Hotel Neo Malioboro. Thank you for sharing your experience with Hotel Neo Malioboro. We are pleased to know that you enjoyed our strategic location, the comfort and cleanliness of our rooms. We also appreciate your feedback regarding our receptionist service. This feedback is very important for us to continue improving the quality of our service so that all guests feel warmer and welcomed from the moment they arrive. We hope to provide an even better experience on your next visit. Thank you. Best regards, Vera Indah Pratiwi. General Manager
Translated by Google Icon
See original
M***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 day(s) ago
The location is very close to Tugu Station, the room is clean, as is the bathroom. For staff service: the restaurant is friendly, the receptionist is just so-so, just like carrying out his duties (tends to be less friendly)
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
15 Jul 2025
Dear Guest, Warm greetings from Hotel Neo Malioboro. Thank you for sharing your experience with Hotel Neo Malioboro. We are pleased to know that you enjoyed our strategic location, the comfort and cleanliness of our rooms. We also appreciate your feedback regarding our reception service. This feedback is very important for us to continue improving the quality of our service so that all guests feel warmer and more welcomed from the moment they arrive. We look forward to providing an even better experience on your next visit. Thank you. Best regards, Vera Indah Pratiwi, General Manager
Translated by Google Icon
See original
J***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
Good, near the station, spacious room.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
15 Jul 2025
Dear Guest, Warm greetings from Hotel Neo Malioboro. Thank you for this brief but meaningful review. We are pleased to know that you enjoyed the comfort of our room and the hotel's location close to Tugu Station. We look forward to welcoming you back to Hotel Neo Malioboro. Thank you. Best regards, Vera Indah Pratiwi, General Manager
Translated by Google Icon
See original
Profile Picture
Rini
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 day(s) ago
Hotel in front of the station, food is quite okay, clean, staff are friendly.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
15 Jul 2025
Dear Ms. Rini, Warm greetings from Hotel Neo Malioboro. Thank you for sharing your experience at Hotel Neo Malioboro. We are pleased to know that you were satisfied with our strategic location, the cleanliness of the hotel, the taste of the food, and the friendliness of our team. Feedback like this really motivates us to continue providing the best service. We look forward to your next visit. Warm regards, Vera Indah Pratiwi, General Manager
Translated by Google Icon
See original
Citra A.
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 day(s) ago
Good hotel, good location, and accommodating staff
Find this review helpful?
Accommodation's Reply
15 Jul 2025
Kepada Yth. Ibu Citra A., Salam hangat dari Hotel Neo Malioboro... Thank you very much for your kind words. We're delighted to hear that you had a pleasant stay and appreciated our location and the hospitality of our staff. We look forward to welcoming you back soon at Hotel Neo Malioboro. Thank you. Warm Regards, Vera Indah Pratiwi General Manager
d***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Satisfied with the service and facilities. I will go there again next time I go to Jogja because the location is very strategic.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
15 Jul 2025
Dear Guest, Warm greetings from Hotel Neo Malioboro. Thank you for your positive review. We are delighted to know that you are satisfied with our services and facilities, as well as our strategic location. We look forward to welcoming you back to Hotel Neo Malioboro on your next visit to Yogyakarta. Thank you. Best regards, Vera Indah Pratiwi, General Manager
Translated by Google Icon
See original
Profile Picture
Wiwin I.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 1 week(s) ago
Stayed on the 8th floor. The room was comfortable and clean, close to the station and Malioboro. However, the hallway smelled of cigarette smoke. For those allergic to cigarette smoke like me and my kids, it's best to book a room on another floor.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
15 Jul 2025
Dear Mrs. Wiwin I., Warm greetings from Hotel Neo Malioboro. Thank you for sharing your experience at Hotel Neo Malioboro. We are pleased to know that you felt comfortable with the clean room and enjoyed our strategic location close to Tugu Station and Malioboro. We apologize for the inconvenience caused by the smell of cigarette smoke in the hallway on the 8th floor. Your feedback is greatly appreciated and we will follow up immediately to prevent a similar experience from happening again, especially for guests who are sensitive to cigarette smoke. We hope to welcome you back and provide a more comfortable stay in the future. Best regards, Vera Indah Pratiwi. General Manager
Translated by Google Icon
See original
Harun S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Overall, everything was okay, and it was very close to Malioboro Street, with lots of culinary delights. Refillable water was available. Due to the large number of guests, check-in was a bit delayed, and we understand this. The lady kindly approached us with our access card when the room was ready. We were planning to stay longer, but unfortunately, the rooms were sold out. Neo Hotel by Aston is definitely a recommended hotel.
Read More
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
15 Jul 2025
Dear Mr. Harus S., Warm greetings from Hotel Neo Malioboro. Thank you very much for sharing your experience staying at Hotel Neo Malioboro. We are very pleased to know that you enjoyed our strategic location near Malioboro Street and our wide selection of culinary options, as well as the amenities we provide, such as refillable water. We also appreciate your understanding regarding the delayed check-in time due to high occupancy. We are proud to have a team that continues to strive to provide the best service, such as greeting you directly and showing you to your room in a friendly manner. We apologize if you were unable to continue your stay due to limited room availability. We hope to welcome you back on your next visit with a more pleasant experience. See you again at Hotel Neo Malioboro, your recommended hotel. Warm regards, Vera Indah Pratiwi. General Manager
Translated by Google Icon
See original
O***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
Close to Malioboro, strategic!
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
15 Jul 2025
Dear Guest, Warm greetings from Hotel Neo Malioboro. Hello Sir/Madam, Thank you for this brief but meaningful review. We are pleased to know that our strategic location added value to your stay. See you again at Hotel Neo Malioboro. Thank you. Best regards, Vera Indah Pratiwi, General Manager
Translated by Google Icon
See original
D***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 week(s) ago
The hotel is close to everywhere around Malioboro. The position is solid. Parking is also good and spacious.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
15 Jul 2025
Dear Guest, Warm greetings from Hotel Neo Malioboro. Thank you for your positive review. We are pleased to know that you were satisfied with our hotel's strategic location in the Malioboro area, as well as the convenience of the available parking area. We hope this pleasant experience will bring you back to Hotel Neo Malioboro on your next visit. Thank you. Warm regards, Vera Indah Pratiwi, General Manager
Translated by Google Icon
See original
S***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
It's not too far from Malioboro, near the railway line.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
15 Jul 2025
Dear Guest, Warm greetings from Hotel Neo Malioboro. Thank you for taking the time to leave a review. We are pleased to know that our hotel's location is quite convenient and within easy reach of the Malioboro area. We hope to welcome you back to Hotel Neo Malioboro on your next visit. Thank you. Best regards, Vera Indah Pratiwi, General Manager
Translated by Google Icon
See original
Desy M. S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Nice hotel to spend your vacation in Yogyakarta. It's clean and easy access to many places.
1 people find it helpful
Accommodation's Reply
15 Jul 2025
Dear Mrs. Desy M. S., Warmest greetings from Hotel Neo Malioboro... Thank you for your kind words. We're delighted to know that you enjoyed your stay at Hotel Neo Malioboro and found our location convenient for exploring Yogyakarta. We truly appreciate your feedback and look forward to welcoming you back on your next vacation. Thank you. Regards, Vera Indah Pratiwi General Manager
F***r
icon-origin-TRAVELOKA
8.8
/10
Reviewed 2 week(s) ago
Always stay here when going to Jogja because the location is close to Malioboro and the station, the rooms are comfortable and the service is helpful. Really top. Thank you
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
15 Jul 2025
Dear Guest, Warm greetings from Hotel Neo Malioboro. Thank you very much for your loyalty to Hotel Neo Malioboro. We are very pleased to be your first choice every time you visit Jogja. We are happy to know that you feel comfortable with our rooms, strategic location, and the service from our team. Reviews like this really motivate us to continue to provide the best. See you again on your next visit. Thank you. Warm regards, Vera Indah Pratiwi. General Manager
Translated by Google Icon
See original
T***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
I stayed here for 2 days and 1 night. I stayed near the train station and Malioboro area because I had to catch the train home the next day, and on my last day before leaving, I wanted to explore Malioboro. The only downside was that for the price of around 1 million rupiah, it wasn't what I expected. First: There was a study tour bus group while I was staying. - One night, my father went down the elevator to pick up a food order in the lobby. But the elevator was packed, so we had to wait 5-10 minutes before we could get back to our hotel room. Second: The hotel room isn't soundproof. Honestly, I'm not someone who needs peace and quiet when sleeping. From the afternoon I checked in until I went to bed, there was singing around Malioboro. It was really loud, honestly. 😭🙏🏻 But it was still okay. I was happy because I was given a free upgrade to a room of a higher quality than the one I booked, and the room was big enough for three people. It was a bit cramped, but still okay. I might stay here again next time, but I hope the room is soundproofed so people staying here won't be disturbed. And I suggest adding another elevator. 😁 Thank you, Hotel Neo Malioboro. See you again.
Read More
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
15 Jul 2025
Dear Guest, Warm greetings from Hotel Neo Malioboro. Thank you very much for sharing your experience staying at Hotel Neo Malioboro. We greatly appreciate any feedback you have provided. We apologize for any inconvenience you may have experienced during your stay, particularly regarding the elevator queues and noise disturbances from outside. Large groups can indeed impact comfort, and this is something we are taking into consideration to better manage guest flow in the future. Regarding outside noise, we understand the importance of quality rest, and your feedback on soundproofing will be taken into consideration for future improvements. We are pleased to hear that you are still satisfied with our room upgrade and that the room size is comfortable enough for three people. We hope to have the opportunity to welcome you back again in the future, for a more comfortable and enjoyable stay. Thank you for your trust and feedback, and see you again at Hotel Neo Malioboro. Best regards, Vera Indah Pratiwi, General Manager
Translated by Google Icon
See original
Number of reviews per page
20
40