H***a
9.1
/10
Reviewed 3 day(s) ago
All is very good except the Wi-Fi. They need to make it strong on the 7th floor and up. Thanks.
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Hotel Arwana
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Overall Ratings & Reviews Hotel Arwana
Traveloka (3,020)
8.6
Very Good
From 3,020 reviews
Provided by travelers on
Cleanliness
8.7
Room Comfort
8.7
Meal
8.5
Location
8.8
Service and Facilites
8.8
People often mention about Hotel Arwana
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Staff Friendliness (71)
Ambiance (62)
Bedroom (62)
Accessibility (59)
Distance to City Center (58)
Room Space (57)
Hotel Area (57)
Surroundings (56)
Bathroom (53)
Check-in/out Time (50)
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Traveler Reviews Hotel Arwana
Number of reviews per page
20
40
Customer reviews
AN
Aris N.
10.0
/10
Reviewed 1 week(s) ago
Everything was fine, including the friendly staff. The rooms were clean.
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Accommodation's Reply
30 Jun 2026
Dear Mr. Aris N., Warm greetings from Arwana Hotel Jakarta. Thank you for taking the time to stay with us and for writing a review. We are honored to have served you during your stay at Arwana Hotel. We strive to provide you with comfort and the best possible experience, making you feel at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management
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EC
Eva C.
Business
9.1
/10
Reviewed 2 week(s) ago
I stay here almost every month for system uploads. It's quiet and affordable. Only a few rooms have ACs that need maintenance. Or another idea... I think Arwana should create a coworking space for people working from home. That way, even on weekdays, it can still be busy. It's a shame, with its professional staff and excellent service, it's not well-known. 🙏🏻
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Accommodation's Reply
01 Jul 2026
Dear Ms. Eva C., From Arwana Hotel Jakarta, we respectfully thank you for taking the time to stay with us and for rating our hotel. We are honored to have served you during your stay at Arwana Hotel. We strive to provide you with comfort and the best possible experience, making you feel at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management
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A***d
8.5
/10
Reviewed 2 week(s) ago
Everything is really good, it won't fail. Just change the TV to smart.
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Accommodation's Reply
01 Jul 2026
We would like to extend our warmest gratitude to all guests staying at Arwana Hotel Jakarta. Thank you for taking the time to stay with us and for rating our property. We are honored to have served you during your stay at Arwana Hotel. We are committed to providing you with the utmost comfort and the best possible experience, making you feel right at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management
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S
Subandrio
8.5
/10
Reviewed 2 week(s) ago
The room is clean even though the hotel is old, great.
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Accommodation's Reply
30 Jun 2026
Dear Mr. Subandrio, Sincerely, Arwana Hotel Jakarta. Thank you for taking the time to stay with us and for writing a review. I was honored to have served you during your stay at Arwana Hotel. We strive to provide you with comfort and the best possible experience, making you feel at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management.
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AN
Aris N.
10.0
/10
Reviewed 3 week(s) ago
The staff is always friendly and the service is incredibly good.
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Accommodation's Reply
24 Jun 2026
Dear Mr. Aris N., Warm greetings from Arwana Hotel Jakarta. Thank you for taking the time to stay with us and for writing a review. We are honored to have served you during your stay at Arwana Hotel. We strive to provide you with comfort and the best possible experience, making you feel at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management
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SO
Shan O.
10.0
/10
Reviewed 3 week(s) ago
Easy access, clean, quiet, friendly staff, and fast check-in and check-out process.
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Accommodation's Reply
22 Jun 2026
Dear Mr. Chan O., From Arwana Hotel Jakarta, we respectfully thank you for taking the time to stay with us and for writing a review. We are honored to have served you during your stay at Arwana Hotel. We strive to provide you with comfort and the best possible experience, making you feel at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management
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AN
Aris N.
10.0
/10
Reviewed 4 week(s) ago
The receptionist was friendly and the hotel room was clean.
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Accommodation's Reply
19 Jun 2026
We would like to extend our warmest gratitude to all guests staying at Arwana Hotel Jakarta. Thank you for taking the time to stay with us and for rating our property. We are honored to have served you during your stay at Arwana Hotel. We are committed to providing you with the utmost comfort and the best possible experience, making you feel right at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management
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pn
putra n. p.
Staycation
10.0
/10
Reviewed 4 week(s) ago
The hotel staff was very friendly and helpful upon check-in. The room and surroundings were very comfortable, with minimal noise. It's perfect for a relaxing staycation. 👍
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Accommodation's Reply
14 Jun 2026
Dear Ms. Putra N.P., From Arwana Hotel Jakarta, we respectfully thank you for taking the time to stay with us and for writing a review. We are honored to have served you during your stay at Arwana Hotel. We strive to provide you with comfort and the best possible experience, making you feel at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Management Team, Arwana Hotel
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AN
Aris N.
10.0
/10
Reviewed 4 week(s) ago
The staff is friendly and the service is good. Recommended.
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Accommodation's Reply
08 Jun 2026
Dear Mr. Aris N., Warm greetings from Arwana Hotel Jakarta. Thank you for taking the time to stay with us and for writing a review. We are honored to have served you during your stay at Arwana Hotel. We strive to provide you with comfort and the best possible experience, making you feel at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management
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AN
Aris N.
10.0
/10
Reviewed 4 week(s) ago
Good service, especially the friendly receptionists.
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Accommodation's Reply
08 Jun 2026
Dear Mr. Aris N., Warm greetings from Arwana Hotel Jakarta. Thank you for taking the time to stay with us and for writing a review. We are honored to have served you during your stay at Arwana Hotel. We strive to provide you with comfort and the best possible experience, making you feel at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management
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RS
Ririe S.
Business
8.5
/10
Reviewed 5 week(s) ago
Friendly staff, delicious food, and nice rooms. Nice.
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Accommodation's Reply
08 Jun 2026
Dear Ms. Riri S., From Arwana Hotel Jakarta, we respectfully thank you for taking the time to stay with us and for writing a review. We are honored to have served you during your stay at Arwana Hotel. We strive to provide you with comfort and the best possible experience, making you feel at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Management Team, Arwana Hotel
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A***a
Business
10.0
/10
Reviewed 6 week(s) ago
Very good Very well for arowana hotel
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Accommodation's Reply
31 May 2026
We would like to extend our warmest gratitude to all guests staying at Arwana Hotel Jakarta. Thank you for taking the time to stay with us and for rating our property. We are honored to have served you during your stay at Arwana Hotel. We are committed to providing you with the utmost comfort and the best possible experience, making you feel right at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management
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T***k
8.5
/10
Reviewed 6 week(s) ago
Ok, good, delicious, cheap, clean, easy.
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Accommodation's Reply
31 May 2026
We would like to extend our warmest gratitude to all guests staying at Arwana Hotel Jakarta. Thank you for taking the time to stay with us and for rating our property. We are honored to have served you during your stay at Arwana Hotel. We are committed to providing you with the utmost comfort and the best possible experience, making you feel right at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management
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NS
Nur S.
Staycation
9.7
/10
Reviewed 8 week(s) ago
The room and bathroom are clean, the staff are also friendly.
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1 people find it helpful
Accommodation's Reply
20 May 2026
Dear Noor, We extend our heartfelt greetings from Awana Hotel Jakarta. Thank you so much for your valuable feedback and review. We were truly honored that you chose to stay at Awana Hotel. We always strive to provide our guests with the best possible service and experience to ensure a comfortable stay. We wish you good health and look forward to welcoming you back to Awana Hotel Jakarta. The Awana Hotel Management Team
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HW
Hana W.
Leisure
9.4
/10
Reviewed 8 week(s) ago
The hotel staff is friendly and very helpful with the check in process. Clean too. I feel comfortable staying here. I will add to stay again.
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Accommodation's Reply
20 May 2026
Dear Ms. Hana W., Warm greetings from Arwana Hotel Jakarta. Thank you for taking the time to stay with us and for writing a review. We are honored to have served you during your stay at Arwana Hotel. We strive to provide you with comfort and the best possible experience, making you feel at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management
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J***C
Business
10.0
/10
Reviewed 8 week(s) ago
We have a great experience staying at Arwana Hotel. Thank you for the good service from all the staff. The front office staff and security were so humble and very helpful, from the check-in to check-out procedure. They gave us a great room with the best view. The room was so clean and comfortable. Thank you so much, Arwana Hotel.
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1 people find it helpful
Accommodation's Reply
15 May 2026
We would like to extend our warmest gratitude to all guests staying at Arwana Hotel Jakarta. Thank you for taking the time to stay with us and for rating our property. We are honored to have served you during your stay at Arwana Hotel. We are committed to providing you with the utmost comfort and the best possible experience, making you feel right at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management
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J***C
Business
10.0
/10
Reviewed 9 week(s) ago
Thank you for giving us the best room & best view. Room so clean also get a great service from Front Office Staff, humble and good attitude.
1 people find it helpful
Accommodation's Reply
15 May 2026
We would like to extend our warmest gratitude to all guests staying at Arwana Hotel Jakarta. Thank you for taking the time to stay with us and for rating our property. We are honored to have served you during your stay at Arwana Hotel. We are committed to providing you with the utmost comfort and the best possible experience, making you feel right at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management
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Agus A.
Business
10.0
/10
Reviewed 9 week(s) ago
The hotel is quite nice, the staff is friendly, the service is good.
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Accommodation's Reply
15 May 2026
Dear Mr. Agus A., From Arwana Hotel Jakarta, we respectfully thank you for taking the time to stay with us and for writing a review. We are honored to have served you during your stay at Arwana Hotel. We strive to provide you with comfort and the best possible experience, making you feel at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management
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S
Subandrio
8.5
/10
Reviewed 9 week(s) ago
Old hotel but clean and great. There are lots of food around the hotel.
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Accommodation's Reply
15 May 2026
Dear Mr. Subandrio, Sincerely, Arwana Hotel Jakarta. Thank you for taking the time to stay with us and for writing a review. I was deeply honored to have served you during your stay at Arwana Hotel. We strive to provide you with the utmost comfort and the best possible experience, making you feel right at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management.
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Number of reviews per page
20
40
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