8.7
Very Good
From 3,059 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.7

Meal

8.5

Location

8.8

Service and Facilites

8.8

People often mention about Hotel Arwana
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Staff Friendliness (74)
Bedroom (66)
Ambiance (65)
Distance to City Center (62)
Accessibility (62)
Room Space (59)
Hotel Area (58)
Surroundings (57)
Bathroom (56)
Check-in/out Time (51)
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Traveler Reviews Hotel Arwana

Number of reviews per page
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40
Customer reviews
R***d
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
Great, really satisfied, comfortable atmosphere
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Accommodation's Reply
25 Aug 2026
We would like to extend our warmest gratitude to all guests staying at Arwana Hotel Jakarta. Thank you for taking the time to stay with us and for rating our property. We are honored to have served you during your stay at Arwana Hotel. We are committed to providing you with the utmost comfort and the best possible experience, making you feel right at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management
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Victor H.
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Business
icon-origin-TRAVELOKA
9.6
/10
Reviewed 1 week(s) ago
For a room of that size and price, it's quite affordable, especially since it's located in the city center, making it easier to get around. The only thing lacking in variety and taste is the breakfast.
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Accommodation's Reply
20 Aug 2026
Dear Mr. Victor H., Greetings from Arwana Hotel Jakarta. Thank you for taking the time to stay with us and for rating our hotel. I am honored to have served you during your stay at Arwana Hotel. We strive to provide you with comfort and the best possible experience, making you feel at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management Team
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Aris N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The receptionist was friendly and the room was clean.
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Accommodation's Reply
20 Aug 2026
Dear Mr. Aris N., Warm greetings from Arwana Hotel Jakarta. Thank you for taking the time to stay with us and for writing a review. We are honored to have served you during your stay at Arwana Hotel. We strive to provide you with comfort and the best possible experience, making you feel at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management
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Subandrio
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
The rooms are clean, but the hotel is old and outdated, but everything is clean. I'm a regular here.
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Accommodation's Reply
14 Aug 2026
Dear Mr. Subandrio, Sincerely, Arwana Hotel Jakarta. Thank you for taking the time to stay with us and for writing a review. I was honored to have served you during your stay at Arwana Hotel. We strive to provide you with comfort and the best possible experience, making you feel at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management.
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A***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 4 week(s) ago
Strategic location, easy to find food around.
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1 people find it helpful
Accommodation's Reply
30 Jul 2026
We would like to extend our warmest gratitude to all guests staying at Arwana Hotel Jakarta. Thank you for taking the time to stay with us and for rating our property. We are honored to have served you during your stay at Arwana Hotel. We are committed to providing you with the utmost comfort and the best possible experience, making you feel right at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management
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D***s
icon-Transit
Transit
icon-origin-TRAVELOKA
9.1
/10
Reviewed 5 week(s) ago
Comfortable, friendly staff, stayed for 2 nights.
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1 people find it helpful
Accommodation's Reply
29 Jul 2026
We would like to extend our warmest gratitude to all guests staying at Arwana Hotel Jakarta. Thank you for taking the time to stay with us and for rating our property. We are honored to have served you during your stay at Arwana Hotel. We are committed to providing you with the utmost comfort and the best possible experience, making you feel right at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management
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p***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
In short, the female and male receptionists are both incredibly friendly. 👍 The service is very professional. This budget hotel isn't cheap, but it's perfect for those who want a quiet stay. 😁
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Accommodation's Reply
10 Jul 2026
We would like to extend our warmest gratitude to all guests staying at Arwana Hotel Jakarta. Thank you for taking the time to stay with us and for rating our property. We are honored to have served you during your stay at Arwana Hotel. We are committed to providing you with the utmost comfort and the best possible experience, making you feel right at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management
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H***a
icon-origin-TRAVELOKA
9.1
/10
Reviewed 7 week(s) ago
All is very good except the Wi-Fi. They need to make it strong on the 7th floor and up. Thanks.
1 people find it helpful
Accommodation's Reply
10 Jul 2026
We would like to extend our warmest gratitude to all guests staying at Arwana Hotel Jakarta. Thank you for taking the time to stay with us and for rating our property. We are honored to have served you during your stay at Arwana Hotel. We are committed to providing you with the utmost comfort and the best possible experience, making you feel right at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management
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Aris N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Everything was fine, including the friendly staff. The rooms were clean.
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Accommodation's Reply
30 Jun 2026
Dear Mr. Aris N., Warm greetings from Arwana Hotel Jakarta. Thank you for taking the time to stay with us and for writing a review. We are honored to have served you during your stay at Arwana Hotel. We strive to provide you with comfort and the best possible experience, making you feel at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management
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Eva C.
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 9 week(s) ago
I stay here almost every month for system uploads. It's quiet and affordable. Only a few rooms have ACs that need maintenance. Or another idea... I think Arwana should create a coworking space for people working from home. That way, even on weekdays, it can still be busy. It's a shame, with its professional staff and excellent service, it's not well-known. 🙏🏻
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Accommodation's Reply
01 Jul 2026
Dear Ms. Eva C., From Arwana Hotel Jakarta, we respectfully thank you for taking the time to stay with us and for rating our hotel. We are honored to have served you during your stay at Arwana Hotel. We strive to provide you with comfort and the best possible experience, making you feel at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management
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A***d
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
Everything is really good, it won't fail. Just change the TV to smart.
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Accommodation's Reply
01 Jul 2026
We would like to extend our warmest gratitude to all guests staying at Arwana Hotel Jakarta. Thank you for taking the time to stay with us and for rating our property. We are honored to have served you during your stay at Arwana Hotel. We are committed to providing you with the utmost comfort and the best possible experience, making you feel right at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management
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Subandrio
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
The room is clean even though the hotel is old, great.
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2 people find it helpful
Accommodation's Reply
30 Jun 2026
Dear Mr. Subandrio, Sincerely, Arwana Hotel Jakarta. Thank you for taking the time to stay with us and for writing a review. I was honored to have served you during your stay at Arwana Hotel. We strive to provide you with comfort and the best possible experience, making you feel at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management.
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Aris N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
The staff is always friendly and the service is incredibly good.
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Accommodation's Reply
24 Jun 2026
Dear Mr. Aris N., Warm greetings from Arwana Hotel Jakarta. Thank you for taking the time to stay with us and for writing a review. We are honored to have served you during your stay at Arwana Hotel. We strive to provide you with comfort and the best possible experience, making you feel at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management
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Shan O.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Easy access, clean, quiet, friendly staff, and fast check-in and check-out process.
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Accommodation's Reply
22 Jun 2026
Dear Mr. Chan O., From Arwana Hotel Jakarta, we respectfully thank you for taking the time to stay with us and for writing a review. We are honored to have served you during your stay at Arwana Hotel. We strive to provide you with comfort and the best possible experience, making you feel at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management
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Aris N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
The receptionist was friendly and the hotel room was clean.
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Accommodation's Reply
19 Jun 2026
We would like to extend our warmest gratitude to all guests staying at Arwana Hotel Jakarta. Thank you for taking the time to stay with us and for rating our property. We are honored to have served you during your stay at Arwana Hotel. We are committed to providing you with the utmost comfort and the best possible experience, making you feel right at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management
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putra n. p.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
The hotel staff was very friendly and helpful upon check-in. The room and surroundings were very comfortable, with minimal noise. It's perfect for a relaxing staycation. 👍
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Accommodation's Reply
14 Jun 2026
Dear Ms. Putra N.P., From Arwana Hotel Jakarta, we respectfully thank you for taking the time to stay with us and for writing a review. We are honored to have served you during your stay at Arwana Hotel. We strive to provide you with comfort and the best possible experience, making you feel at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Management Team, Arwana Hotel
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Aris N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
The staff is friendly and the service is good. Recommended.
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Accommodation's Reply
08 Jun 2026
Dear Mr. Aris N., Warm greetings from Arwana Hotel Jakarta. Thank you for taking the time to stay with us and for writing a review. We are honored to have served you during your stay at Arwana Hotel. We strive to provide you with comfort and the best possible experience, making you feel at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management
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Aris N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
Good service, especially the friendly receptionists.
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Accommodation's Reply
08 Jun 2026
Dear Mr. Aris N., Warm greetings from Arwana Hotel Jakarta. Thank you for taking the time to stay with us and for writing a review. We are honored to have served you during your stay at Arwana Hotel. We strive to provide you with comfort and the best possible experience, making you feel at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management
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Ririe S.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 13 week(s) ago
Friendly staff, delicious food, and nice rooms. Nice.
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Accommodation's Reply
08 Jun 2026
Dear Ms. Riri S., From Arwana Hotel Jakarta, we respectfully thank you for taking the time to stay with us and for writing a review. We are honored to have served you during your stay at Arwana Hotel. We strive to provide you with comfort and the best possible experience, making you feel at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Management Team, Arwana Hotel
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A***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
Very good Very well for arowana hotel
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Accommodation's Reply
31 May 2026
We would like to extend our warmest gratitude to all guests staying at Arwana Hotel Jakarta. Thank you for taking the time to stay with us and for rating our property. We are honored to have served you during your stay at Arwana Hotel. We are committed to providing you with the utmost comfort and the best possible experience, making you feel right at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management
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Number of reviews per page
20
40