Hotel Arwana

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8.7
/10
Very Good
3,085 reviews

What Guests Say About Their Stay

Victor H.

9.1
/ 10
The check-in process was easy, the staff were friendly, the room was spacious, the room was clean, the sheets smelled good, I would definitely come back if I have another activity.
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Surya w.

9.4
/ 10
The staff is friendly, check-in and check-out are fast, no problems. The security is also friendly. The room is clean, the bathroom is also clean, the heat is also maximum, the AC is cold. Wanting to eat is also easy, there are many choices. I wanted to stay 2 days but it turned out to be 3 days. Overall, it's okay. Next time I will stay at Arwana again. Thanks.
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putra n. p.

10.0
/ 10
The hotel staff was very friendly and helpful upon check-in. The room and surroundings were very comfortable, with minimal noise. It's perfect for a relaxing staycation. 👍
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J***C

10.0
/ 10
We have a great experience staying at Arwana Hotel. Thank you for the good service from all the staff. The front office staff and security were so humble and very helpful, from the check-in to check-out procedure. They gave us a great room with the best view. The room was so clean and comfortable. Thank you so much, Arwana Hotel.

Gustiawan M. R.

9.4
/ 10
The room is clean, fragrant, the staff is friendly, the hot water works well, the wifi is fast, the view is directly to the city, under the hotel there is a mini market and Lina street food, the air conditioner is cold, the bed is clean, there is a welcome drink and there are toothbrushes and toothpaste, oh yeah, for motorbike and car parking is in the basement and it is very safe because there are friendly security guards. Next time I will stay here again.
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In the Area
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Jalan Mangga Besar VIII No. 7, Mangga Besar, Taman Sari, Jakarta, Indonesia, 11150

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Staying at Hotel Arwana is a good choice when you are visiting Mangga Besar. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Hotel Arwana

Jalan Mangga Besar VIII No. 7, Mangga Besar, Taman Sari, Jakarta, Indonesia, 11150
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Lobby Hotel Arwana
Lobby 2 Hotel Arwana

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Location
Staying at Hotel Arwana is a good choice when you are visiting Mangga Besar.

About Hotel Arwana

For you, travelers who wish to travel comfortably on a budget, Hotel Arwana is the perfect place to stay that provides decent facilities as well as great services.

From business event to corporate gathering, Hotel Arwana provides complete services and facilities that you and your colleagues need.

Hotel Arwana is the smartest choice for you who are looking for affordable accommodation with outstanding service.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hotel Arwana exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Hotel Arwana is a hotel with great comfort and excellent service according to most hotel's guests.

Staying at Hotel Arwana will surely satisfy you with its great hospitality and affordable price.

All facilities in Hotel Arwana

Functional Hall Hotel Arwana
Functional Hall
Common Space Hotel Arwana
Common Space
Lobby Hotel Arwana
Lobby
Accommodation Services Hotel Arwana
Accommodation Services
Exterior Hotel Arwana
Exterior

Things to Do

  • Massage
  • Spa
  • TV lounge

Connectivity

  • LAN Internet

General

  • Family room
  • Smoking area

Public Facilities

  • 24-hour room service
  • Room service
  • Parking
  • Safety deposit box
  • WiFi in public area
  • Coffee shop
  • Restaurant
  • Coffee/tea in lobby

Business Facilities

  • Business center
  • Meeting facilities

Hotel Services

  • Laundry service
  • Luggage storage
  • 24-hour Receptionist

Accommodation Policy & General Information in Hotel Arwana

Check-in/Check-out Time

Check-in:
From 13:00
Check-out:
Before 12:00

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed.
Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.





General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 13:00 - to 12:00
Available rooms at Hotel Arwana
106
Number of floors in Hotel Arwana
8
Another facilities in Hotel Arwana
Massage, Spa, TV lounge, LAN Internet, Family room

Frequently asked question in Hotel Arwana

What are available facilities at Hotel Arwana?
There are top facilites at Hotel Arwana such as Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Arwana?
The standard check-in time at Hotel Arwana is starting from From 13:00 while the latest check-out time is at Before 12:00
What is the star rating of Hotel Arwana?
Hotel Arwana is a 2.0-star hotel.
How many floors does Hotel Arwana have?
Hotel Arwana has 8 floors.
How many rooms are available at Hotel Arwana?
Hotel Arwana has 106 rooms in total.
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More Reviews from Other Guests in Hotel Arwana

8.7
Very Good
From 3,085 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.7

Meal

8.5

Location

8.8

Service and Facilites

8.8

People often mention about Hotel Arwana
All
Staff Friendliness (79)
Bedroom (72)
Ambiance (70)
Distance to City Center (67)
Accessibility (67)
Room Space (64)
Hotel Area (63)
Bathroom (62)
Surroundings (61)
Check-in/out Time (55)
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Traveler Reviews Hotel Arwana

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20
40
Customer reviews
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Victor H.
icon-Transit
Transit
icon-origin-TRAVELOKA
9.1
/10
Reviewed 5 day(s) ago
The check-in process was easy, the staff were friendly, the room was spacious, the room was clean, the sheets smelled good, I would definitely come back if I have another activity.
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Accommodation's Reply
11 Oct 2026
Dear Mr. Victor H., Greetings from Arwana Hotel Jakarta. Thank you for taking the time to stay with us and for writing a review. I am honored to have served you during your stay at Arwana Hotel. We strive to provide you with comfort and the best possible experience, making you feel at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Management Team, Arwana Hotel
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Verified Traveler
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10.0
/10
Reviewed 6 day(s) ago
So far so good. No deposit, the location is strategic near KRL
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Accommodation's Reply
11 Oct 2026
We would like to extend our warmest gratitude to all guests staying at Arwana Hotel Jakarta. Thank you for taking the time to stay with us and for rating our property. We are honored to have served you during your stay at Arwana Hotel. We are committed to providing you with the utmost comfort and the best possible experience, making you feel right at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management
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A***a
icon-Business
Business
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9.4
/10
Reviewed 1 week(s) ago
The room was beautiful and comfortable, and the staff were warm and friendly. Thank you, Arwana, for the service.
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Accommodation's Reply
11 Oct 2026
We would like to extend our warmest gratitude to all guests staying at Arwana Hotel Jakarta. Thank you for taking the time to stay with us and for writing a review of our property. We are honored to have served you during your stay at Arwana Hotel. We are committed to providing you with the utmost comfort and the best possible experience, making you feel right at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management
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B***a
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Leisure
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10.0
/10
Reviewed 1 week(s) ago
The staff is friendly, the handling is fast.
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Accommodation's Reply
11 Oct 2026
We would like to extend our warmest gratitude to all guests staying at Arwana Hotel Jakarta. Thank you for taking the time to stay with us and for rating our property. We are honored to have served you during your stay at Arwana Hotel. We are committed to providing you with the utmost comfort and the best possible experience, making you feel right at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management
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JImmy
icon-origin-TRAVELOKA
9.7
/10
Reviewed 1 week(s) ago
I saw a lot of routers, but the Wi-Fi was unstable. It kept disconnecting. The hotel staff was very friendly and professional.
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Accommodation's Reply
03 Oct 2026
Dear Mr. Jimmy, Sincerely, Arwana Hotel Jakarta. Thank you for taking the time to stay with us and for writing a review. I was honored to have served you during your stay at Arwana Hotel. We strive to provide you with comfort and the best possible experience, making you feel at home. Please take care of your health and we look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management.
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S***a
icon-Medical
Medical
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6.3
/10
Reviewed 2 week(s) ago
I chose this hotel because of its good reviews. The staff and service were fine. However, the facilities still need improvement. The elevator was stuck. The toilet was clogged. The bathroom floor was slippery, and I almost fell. My planned three-day stay ended up lasting only one night.
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1 people find it helpful
Accommodation's Reply
02 Oct 2026
We cordially invite you to stay with us and write a review of our hotel. We are delighted and honored to have served you during your stay at Arwana Hotel. We apologize for any inconvenience you may have experienced during your stay. We will assess/investigate the issue and strive to provide you with the utmost comfort and a positive experience, making you feel at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management.
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石***生
icon-origin-TRAVELOKA
8.4
/10
Reviewed 2 week(s) ago
The facilities are old and worn, but I think it's not bad value for money. Wi-Fi wasn't available. The shower water pressure was good.
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Accommodation's Reply
11 Oct 2026
We would like to extend our warmest gratitude to all guests staying at Arwana Hotel Jakarta. Thank you for taking the time to stay with us and for rating our property. We are honored to have served you during your stay at Arwana Hotel. We are committed to providing you with the utmost comfort and the best possible experience, making you feel right at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management
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Surya w.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
The staff is friendly, check-in and check-out are fast, no problems. The security is also friendly. The room is clean, the bathroom is also clean, the heat is also maximum, the AC is cold. Wanting to eat is also easy, there are many choices. I wanted to stay 2 days but it turned out to be 3 days. Overall, it's okay. Next time I will stay at Arwana again. Thanks.
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2 people find it helpful
Accommodation's Reply
28 Sep 2026
Dear Mr. Suriya W., Warm greetings from Arwana Hotel Jakarta. Thank you for taking the time to stay with us and for writing a review. We are honored to have served you during your stay at Arwana Hotel. We strive to provide you with comfort and the best possible experience, making you feel at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Management Team, Arwana Hotel
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Nice hotel, no hassle shopping for groceries. Clean rooms, friendly service.
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Accommodation's Reply
07 Sep 2026
Dear Valued Guest, Warm greetings from Arwana Hotel Jakarta. Thank you for taking the time to stay with us and for rating our hotel. I am deeply honored to have served you during your stay at Arwana Hotel. We strive to provide you with the utmost comfort and the best possible experience, making you feel right at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management
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Subandrio
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
Nice hotel close to everything. Friendly staff.
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Accommodation's Reply
07 Sep 2026
Dear Mr. Subandrio, Sincerely, Arwana Hotel Jakarta. Thank you for taking the time to stay with us and for writing a review of our hotel. I was honored to have served you during your stay at Arwana Hotel. We strive to provide you with comfort and the best possible experience, making you feel at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management.
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Subandrio
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
The hotel is old but clean, the hot water is smooth, the staff are all nice.
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1 people find it helpful
Accommodation's Reply
07 Sep 2026
Dear Mr. Subandrio, Sincerely, Arwana Hotel Jakarta. Thank you for taking the time to stay with us and for writing a review. I was honored to have served you during your stay at Arwana Hotel. We strive to provide you with comfort and the best possible experience, making you feel at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management.
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a***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
All the employees are very friendly.
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1 people find it helpful
Accommodation's Reply
03 Sep 2026
We would like to extend our warmest gratitude to all guests staying at Arwana Hotel Jakarta. Thank you for taking the time to stay with us and for rating our property. We are honored to have served you during your stay at Arwana Hotel. We are committed to providing you with the utmost comfort and the best possible experience, making you feel right at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management
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R***d
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Great, really satisfied, comfortable atmosphere
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Accommodation's Reply
25 Aug 2026
We would like to extend our warmest gratitude to all guests staying at Arwana Hotel Jakarta. Thank you for taking the time to stay with us and for rating our property. We are honored to have served you during your stay at Arwana Hotel. We are committed to providing you with the utmost comfort and the best possible experience, making you feel right at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management
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Victor H.
icon-Business
Business
icon-origin-TRAVELOKA
9.6
/10
Reviewed 8 week(s) ago
For a room of that size and price, it's quite affordable, especially since it's located in the city center, making it easier to get around. The only thing lacking in variety and taste is the breakfast.
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Accommodation's Reply
20 Aug 2026
Dear Mr. Victor H., Greetings from Arwana Hotel Jakarta. Thank you for taking the time to stay with us and for rating our hotel. I am honored to have served you during your stay at Arwana Hotel. We strive to provide you with comfort and the best possible experience, making you feel at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management Team
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Aris N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
The receptionist was friendly and the room was clean.
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1 people find it helpful
Accommodation's Reply
20 Aug 2026
Dear Mr. Aris N., Warm greetings from Arwana Hotel Jakarta. Thank you for taking the time to stay with us and for writing a review. We are honored to have served you during your stay at Arwana Hotel. We strive to provide you with comfort and the best possible experience, making you feel at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management
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Subandrio
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
The rooms are clean, but the hotel is old and outdated, but everything is clean. I'm a regular here.
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Accommodation's Reply
14 Aug 2026
Dear Mr. Subandrio, Sincerely, Arwana Hotel Jakarta. Thank you for taking the time to stay with us and for writing a review. I was honored to have served you during your stay at Arwana Hotel. We strive to provide you with comfort and the best possible experience, making you feel at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management.
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A***n
icon-Staycation
Staycation
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8.2
/10
Reviewed 11 week(s) ago
Strategic location, easy to find food around.
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1 people find it helpful
Accommodation's Reply
30 Jul 2026
We would like to extend our warmest gratitude to all guests staying at Arwana Hotel Jakarta. Thank you for taking the time to stay with us and for rating our property. We are honored to have served you during your stay at Arwana Hotel. We are committed to providing you with the utmost comfort and the best possible experience, making you feel right at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management
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D***s
icon-Transit
Transit
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9.1
/10
Reviewed 11 week(s) ago
Comfortable, friendly staff, stayed for 2 nights.
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1 people find it helpful
Accommodation's Reply
29 Jul 2026
We would like to extend our warmest gratitude to all guests staying at Arwana Hotel Jakarta. Thank you for taking the time to stay with us and for rating our property. We are honored to have served you during your stay at Arwana Hotel. We are committed to providing you with the utmost comfort and the best possible experience, making you feel right at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management
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p***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
In short, the female and male receptionists are both incredibly friendly. 👍 The service is very professional. This budget hotel isn't cheap, but it's perfect for those who want a quiet stay. 😁
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Accommodation's Reply
10 Jul 2026
We would like to extend our warmest gratitude to all guests staying at Arwana Hotel Jakarta. Thank you for taking the time to stay with us and for rating our property. We are honored to have served you during your stay at Arwana Hotel. We are committed to providing you with the utmost comfort and the best possible experience, making you feel right at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management
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H***a
icon-origin-TRAVELOKA
9.1
/10
Reviewed 14 week(s) ago
All is very good except the Wi-Fi. They need to make it strong on the 7th floor and up. Thanks.
1 people find it helpful
Accommodation's Reply
10 Jul 2026
We would like to extend our warmest gratitude to all guests staying at Arwana Hotel Jakarta. Thank you for taking the time to stay with us and for rating our property. We are honored to have served you during your stay at Arwana Hotel. We are committed to providing you with the utmost comfort and the best possible experience, making you feel right at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management
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Number of reviews per page
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