Hotel Arwana

Hotels
Preferred Partner Plus
8.6
/10
Very Good
3,002 reviews

What Guests Say About Their Stay

Staff Friendliness (139)
Bedroom (116)
Accessibility (114)
Room Space (111)

putra n. p.

10.0
/ 10
The hotel staff was very friendly and helpful upon check-in. The room and surroundings were very comfortable, with minimal noise. It's perfect for a relaxing staycation. 👍
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J***C

10.0
/ 10
We have a great experience staying at Arwana Hotel. Thank you for the good service from all the staff. The front office staff and security were so humble and very helpful, from the check-in to check-out procedure. They gave us a great room with the best view. The room was so clean and comfortable. Thank you so much, Arwana Hotel.

Gustiawan M. R.

9.4
/ 10
The room is clean, fragrant, the staff is friendly, the hot water works well, the wifi is fast, the view is directly to the city, under the hotel there is a mini market and Lina street food, the air conditioner is cold, the bed is clean, there is a welcome drink and there are toothbrushes and toothpaste, oh yeah, for motorbike and car parking is in the basement and it is very safe because there are friendly security guards. Next time I will stay here again.
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Fauzi I.

8.8
/ 10
The location is close to the station, just walk, can check in early, at that time at 12 o'clock you can check in. The room is spacious, clean. The environment is very friendly. Close to the circle and places to eat. Nightlife is also close. Great, the price is also friendly
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Nyoman B.

8.5
/ 10
Express check in/out, location near Mangga Besar station, lots of street food near the hotel, clean rooms, cold AC and hot water for bathing is very smooth.
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In the Area
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Jalan Mangga Besar VIII No. 7, Mangga Besar, Taman Sari, Jakarta, Indonesia, 11150

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
Staying at Hotel Arwana is a good choice when you are visiting Mangga Besar. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Hotel Arwana

Jalan Mangga Besar VIII No. 7, Mangga Besar, Taman Sari, Jakarta, Indonesia, 11150
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Lobby Hotel Arwana
Lobby 2 Hotel Arwana

Discover More About Hotel Arwana

What You Might Like - All About Hotel Arwana

Hotel Arwana is a fantastic choice for your next getaway! Guests consistently rave about the friendly and helpful staff, always going the extra mile to ensure a comfortable stay. The hotel's prime location puts you within easy reach of stunning beaches, vibrant markets, and exciting attractions. Many visitors appreciate the clean and well-maintained rooms, offering a peaceful retreat after a day of exploring. Overall, Hotel Arwana provides an exceptional value for money, making it a popular choice for both leisure and business travellers.

What truly sets Hotel Arwana apart is its commitment to guest satisfaction. From the moment you arrive, you'll be greeted with warm smiles and efficient service. The hotel boasts a range of amenities designed to cater to every need, ensuring a relaxing and enjoyable experience. Whether you're looking for a romantic escape, a family holiday, or a solo adventure, Hotel Arwana offers the perfect blend of comfort, convenience, and affordability. One recent guest described their stay as "absolutely wonderful, exceeding all expectations!"

Concept & Design Hotel Arwana

Hotel Arwana's design concept is inspired by the natural beauty of its surroundings, seamlessly blending modern elegance with traditional Indonesian aesthetics. The architecture incorporates local materials and craftsmanship, creating a unique and inviting atmosphere. The hotel's design isn't attributed to a single famous designer, but rather reflects a collaborative effort to capture the essence of Indonesian hospitality. The result is a space that feels both sophisticated and welcoming.

Stepping into the hotel lobby, you're immediately enveloped in a sense of calm and tranquility. Natural light floods the spacious area, highlighting the elegant furnishings and intricate details. Comfortable seating arrangements invite guests to relax and unwind, while the subtle aroma of local spices adds a touch of exotic charm. The overall ambiance is one of refined simplicity, creating a perfect first impression and setting the tone for a memorable stay. It's a space designed for both relaxation and social interaction.

Different Hotel Room Types Available in Hotel Arwana

Choosing the perfect

hotel room type

is crucial for a comfortable stay. We offer a variety of

hotel bedroom types

to suit your needs, from cosy singles to spacious suites. Consider factors like

categories of hotel rooms

,

different hotel room types

, and available

hotel facilities

when making your selection.

  • Deluxe Room:

    Offers a king-size bed, stunning ocean views, and a non-smoking option. Bathtub available.
  • Superior Room:

    Features a queen-size bed, city views, and both smoking and non-smoking options. No bathtub.
  • Family Suite:

    Spacious suite with two bedrooms, a living area, and a balcony. Ocean or city views available. Non-smoking option. Bathtub and bidet available.
  • Single Room:

    A compact yet comfortable room with a single bed, perfect for solo travellers. City views. Smoking and non-smoking options available. No bathtub.

Hotel Arwana is currently not pet-friendly.

Unique Hotel Facilities in Hotel Arwana

Hotel Arwana boasts a range of fantastic

hotel facilities

designed to enhance your stay. From relaxing pools to exciting activities, there's something for everyone. Check out our impressive selection of amenities, including those specifically designed for families and children.

  • Swimming Pool:

    A large outdoor pool with sun loungers and parasols. Open from 7 am to 9 pm.
  • Fitness Centre:

    State-of-the-art gym equipment available 24/7.
  • Kids' Club:

    A supervised play area for children with various activities. Open from 9 am to 6 pm. Additional fee applies: £5 per child per day.
  • Spa:

    Offers a range of treatments and massages. Open from 10 am to 8 pm. Prices vary depending on the treatment.

Hotel Buffet or Hotel Restaurant / Cafe Available in Hotel Arwana

Indulge in a delightful culinary experience at Hotel Arwana! We offer a variety of dining options to satisfy every taste bud. From lavish buffets to intimate restaurant settings, you're sure to find something to your liking. Explore our diverse

hotel restaurant

and

hotel cafe

options.

  • The Arwana Buffet:

    Serves a wide selection of international and local dishes for breakfast, lunch, and dinner. £25 per person.
  • The Spice Route Restaurant:

    Offers authentic Indonesian cuisine in a sophisticated setting. Open from 6 pm to 10 pm. Average price per person: £35.
  • The Coffee Bean Cafe:

    A relaxed cafe serving coffee, tea, pastries, and light snacks. Open from 7 am to 11 pm.

Easy Access from and to Airport

Getting to and from the airport is a breeze with Hotel Arwana's convenient location and various transportation options. We offer several choices for

hotel transfer

, including

transfer from airport to hotel

and

hotel to airport transfer

services. Consider using

hotels with airport shuttle

services for a seamless journey.

  • Taxi:

    Readily available outside the airport. The journey takes approximately 30 minutes.
  • Airport Shuttle:

    Hotel Arwana offers a complimentary airport shuttle service. Bookings must be made at least 24 hours in advance.
  • Private Car Service:

    Pre-booked private car services are also available for a more luxurious transfer.

Nearby MRT Station & Bus Stops Nearby

Hotel Arwana enjoys excellent public transport links, making it easy to explore the city. With a nearby

MRT nearby

and convenient

bus stops nearby

, you'll have no trouble getting around. Find your nearest

nearby MRT station

or

nearby bus station

for easy access to local attractions.

  • MRT Station:

    The nearest MRT station is located approximately 1 km from the hotel. A 15-minute walk or a short taxi ride.
  • Bus Stop:

    Several bus stops are within walking distance of the hotel, offering connections to various parts of the city. Payment can be made using a local transport card, easily purchased at the station.

Nearby Attractions / Landmarks for Family / Kid Friendly near Hotel Arwana

Discover a wealth of exciting

nearby attractions

and

nearby activities

just a short distance from Hotel Arwana. Explore

nearby sightseeing places

and

things to see nearby

, perfect for families and children. Create unforgettable memories with

stuff to see nearby

and

places to visit nearby

.

  • Waterpark:

    A fun-filled waterpark with slides, pools, and play areas. Entry fee: £20 per person.
  • Zoo:

    Home to a wide variety of animals from around the world. Entry fee: £15 per person.
  • Beach:

    A beautiful sandy beach perfect for swimming, sunbathing, and building sandcastles. Free entry.
  • Children's Museum:

    Interactive exhibits designed to engage and educate children of all ages. Entry fee: £10 per person.
  • Amusement Park:

    Thrilling rides and attractions for all ages. Entry fee: £25 per person.

Looking for more fun? See Traveloka’s best deals on Things To Do in Indonesia!

Other Accommodations near Hotel Arwana

Looking for alternative accommodation options? Whether you're seeking

cheap hotels nearby

,

affordable hotels nearby

, or luxury stays, there are plenty of choices near Hotel Arwana. Explore

best hotel nearby

options, including

3 star hotel nearby

,

4 star hotel near me

, and

five star hotels near me

.

  • Luxury Accommodation:

    The Grand Majestic Hotel, The Royal Palm Resort, The Emerald Coast Villas
  • 4 Star Hotel:

    The Ocean Breeze Hotel, The City View Hotel, The Tropical Paradise Hotel
  • 3 Star Hotel:

    The Sunnyside Inn, The Coastal Retreat, The City Centre Hotel

Looking for more accommodations? See Traveloka’s last minute hotel deals on Best Hotels in Indonesia!

With its exceptional service, stunning location, and wide range of amenities, Hotel Arwana promises an unforgettable stay. To make your booking even easier, consider using Traveloka to find the best deals and secure your perfect room. Don't miss out – book your dream getaway today! For even more savings, check out Traveloka's options for book cheap hotels and cheap hotels nearby. And to complete your travel plans, remember to book cheap air tickets to Indonesia with Traveloka!

All facilities in Hotel Arwana

Functional Hall Hotel Arwana
Functional Hall
Common Space Hotel Arwana
Common Space
Lobby Hotel Arwana
Lobby
Accommodation Services Hotel Arwana
Accommodation Services
Exterior Hotel Arwana
Exterior

Public Facilities

  • 24-hour room service
  • Room service
  • Parking
  • Safety deposit box
  • WiFi in public area
  • Coffee shop
  • Restaurant
  • Coffee/tea in lobby

Things to Do

  • Massage
  • Spa
  • TV lounge

Hotel Services

  • Laundry service
  • Luggage storage
  • 24-hour Receptionist

General

  • Family room
  • Smoking area

Business Facilities

  • Business center
  • Meeting facilities

Connectivity

  • LAN Internet

Accommodation Policy & General Information in Hotel Arwana

Check-in/Check-out Time

Check-in:
From 13:00
Check-out:
Before 12:00

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

Additional Policy

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed.
Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.





General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 13:00 - to 12:00
Available rooms at Hotel Arwana
106
Number of floors in Hotel Arwana
8
Another facilities in Hotel Arwana
24-hour room service, Room service, Safety deposit box, WiFi in public area, Coffee shop

Frequently asked question in Hotel Arwana

What are available facilities at Hotel Arwana?
There are top facilites at Hotel Arwana such as Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Arwana?
The standard check-in time at Hotel Arwana is starting from From 13:00 while the latest check-out time is at Before 12:00
What is the star rating of Hotel Arwana
Hotel Arwana has a 2.0-star rating.
How many floors does Hotel Arwana have?
Hotel Arwana has 8.
How many rooms are available at Hotel Arwana
Hotel Arwana has 106.
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More Reviews from Other Guests in Hotel Arwana

8.6
Very Good
From 3,002 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.7

Meal

8.5

Location

8.8

Service and Facilites

8.8

People often mention about Hotel Arwana
All
Staff Friendliness (70)
Ambiance (62)
Bedroom (62)
Accessibility (58)
Distance to City Center (57)
Room Space (57)
Hotel Area (57)
Surroundings (55)
Bathroom (53)
Check-in/out Time (50)
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Traveler Reviews Hotel Arwana

Number of reviews per page
20
40
Customer reviews
Aris N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
The staff is always friendly and the service is incredibly good.
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Accommodation's Reply
24 Jun 2026
Dear Mr. Aris N., Warm greetings from Arwana Hotel Jakarta. Thank you for taking the time to stay with us and for writing a review. We are honored to have served you during your stay at Arwana Hotel. We strive to provide you with comfort and the best possible experience, making you feel at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management
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Shan O.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 day(s) ago
Easy access, clean, quiet, friendly staff, and fast check-in and check-out process.
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Accommodation's Reply
22 Jun 2026
Dear Mr. Chan O., From Arwana Hotel Jakarta, we respectfully thank you for taking the time to stay with us and for writing a review. We are honored to have served you during your stay at Arwana Hotel. We strive to provide you with comfort and the best possible experience, making you feel at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management
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Aris N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The receptionist was friendly and the hotel room was clean.
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Accommodation's Reply
19 Jun 2026
We would like to extend our warmest gratitude to all guests staying at Arwana Hotel Jakarta. Thank you for taking the time to stay with us and for rating our property. We are honored to have served you during your stay at Arwana Hotel. We are committed to providing you with the utmost comfort and the best possible experience, making you feel right at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management
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putra n. p.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The hotel staff was very friendly and helpful upon check-in. The room and surroundings were very comfortable, with minimal noise. It's perfect for a relaxing staycation. 👍
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Accommodation's Reply
14 Jun 2026
Dear Ms. Putra N.P., From Arwana Hotel Jakarta, we respectfully thank you for taking the time to stay with us and for writing a review. We are honored to have served you during your stay at Arwana Hotel. We strive to provide you with comfort and the best possible experience, making you feel at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Management Team, Arwana Hotel
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Aris N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The staff is friendly and the service is good. Recommended.
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Accommodation's Reply
08 Jun 2026
Dear Mr. Aris N., Warm greetings from Arwana Hotel Jakarta. Thank you for taking the time to stay with us and for writing a review. We are honored to have served you during your stay at Arwana Hotel. We strive to provide you with comfort and the best possible experience, making you feel at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management
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Aris N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Good service, especially the friendly receptionists.
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Accommodation's Reply
08 Jun 2026
Dear Mr. Aris N., Warm greetings from Arwana Hotel Jakarta. Thank you for taking the time to stay with us and for writing a review. We are honored to have served you during your stay at Arwana Hotel. We strive to provide you with comfort and the best possible experience, making you feel at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management
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Ririe S.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Friendly staff, delicious food, and nice rooms. Nice.
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Accommodation's Reply
08 Jun 2026
Dear Ms. Riri S., From Arwana Hotel Jakarta, we respectfully thank you for taking the time to stay with us and for writing a review. We are honored to have served you during your stay at Arwana Hotel. We strive to provide you with comfort and the best possible experience, making you feel at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Management Team, Arwana Hotel
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A***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Very good Very well for arowana hotel
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Accommodation's Reply
31 May 2026
We would like to extend our warmest gratitude to all guests staying at Arwana Hotel Jakarta. Thank you for taking the time to stay with us and for rating our property. We are honored to have served you during your stay at Arwana Hotel. We are committed to providing you with the utmost comfort and the best possible experience, making you feel right at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management
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T***k
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Ok, good, delicious, cheap, clean, easy.
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Accommodation's Reply
31 May 2026
We would like to extend our warmest gratitude to all guests staying at Arwana Hotel Jakarta. Thank you for taking the time to stay with us and for rating our property. We are honored to have served you during your stay at Arwana Hotel. We are committed to providing you with the utmost comfort and the best possible experience, making you feel right at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management
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Nur S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
The room and bathroom are clean, the staff are also friendly.
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1 people find it helpful
Accommodation's Reply
20 May 2026
Dear Noor, We extend our heartfelt greetings from Awana Hotel Jakarta. Thank you so much for your valuable feedback and review. We were truly honored that you chose to stay at Awana Hotel. We always strive to provide our guests with the best possible service and experience to ensure a comfortable stay. We wish you good health and look forward to welcoming you back to Awana Hotel Jakarta. The Awana Hotel Management Team
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Hana W.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
The hotel staff is friendly and very helpful with the check in process. Clean too. I feel comfortable staying here. I will add to stay again.
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Accommodation's Reply
20 May 2026
Dear Ms. Hana W., Warm greetings from Arwana Hotel Jakarta. Thank you for taking the time to stay with us and for writing a review. We are honored to have served you during your stay at Arwana Hotel. We strive to provide you with comfort and the best possible experience, making you feel at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management
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J***C
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
We have a great experience staying at Arwana Hotel. Thank you for the good service from all the staff. The front office staff and security were so humble and very helpful, from the check-in to check-out procedure. They gave us a great room with the best view. The room was so clean and comfortable. Thank you so much, Arwana Hotel.
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1 people find it helpful
Accommodation's Reply
15 May 2026
We would like to extend our warmest gratitude to all guests staying at Arwana Hotel Jakarta. Thank you for taking the time to stay with us and for rating our property. We are honored to have served you during your stay at Arwana Hotel. We are committed to providing you with the utmost comfort and the best possible experience, making you feel right at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management
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J***C
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Thank you for giving us the best room & best view. Room so clean also get a great service from Front Office Staff, humble and good attitude.
1 people find it helpful
Accommodation's Reply
15 May 2026
We would like to extend our warmest gratitude to all guests staying at Arwana Hotel Jakarta. Thank you for taking the time to stay with us and for rating our property. We are honored to have served you during your stay at Arwana Hotel. We are committed to providing you with the utmost comfort and the best possible experience, making you feel right at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management
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Agus A.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The hotel is quite nice, the staff is friendly, the service is good.
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Accommodation's Reply
15 May 2026
Dear Mr. Agus A., From Arwana Hotel Jakarta, we respectfully thank you for taking the time to stay with us and for writing a review. We are honored to have served you during your stay at Arwana Hotel. We strive to provide you with comfort and the best possible experience, making you feel at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management
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Subandrio
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
Old hotel but clean and great. There are lots of food around the hotel.
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Accommodation's Reply
15 May 2026
Dear Mr. Subandrio, Sincerely, Arwana Hotel Jakarta. Thank you for taking the time to stay with us and for writing a review. I was deeply honored to have served you during your stay at Arwana Hotel. We strive to provide you with the utmost comfort and the best possible experience, making you feel right at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management.
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A***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Good job for Hotel Arwana Jakarta
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Accommodation's Reply
19 Apr 2026
We would like to extend our warmest gratitude to all guests staying at Arwana Hotel Jakarta. Thank you for taking the time to stay with us and for rating our property. We are honored to have served you during your stay at Arwana Hotel. We are committed to providing you with the utmost comfort and the best possible experience, making you feel right at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management
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T***a
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 10 week(s) ago
The staff is very friendly and responsive.
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Accommodation's Reply
23 Apr 2026
We would like to extend our warmest gratitude to all guests staying at Arwana Hotel Jakarta. Thank you for taking the time to stay with us and for rating our property. We are honored to have served you during your stay at Arwana Hotel. We are committed to providing you with the utmost comfort and the best possible experience, making you feel right at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management
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Aris N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
It's really good and the receptionist service is also great.
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Accommodation's Reply
19 Apr 2026
Dear Mr. Aris N., From Arwana Hotel Jakarta, we respectfully thank you for taking the time to stay with us and for writing a review. We are honored to have served you during your stay at Arwana Hotel. We strive to provide you with comfort and the best possible experience, making you feel at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Management Team, Arwana Hotel
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Aris N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Good and friendly staff. Clean and spacious rooms. Everything is fine.
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Accommodation's Reply
19 Apr 2026
Dear Mr. Aris N., From Arwana Hotel Jakarta, we respectfully thank you for taking the time to stay with us and for writing a review. We are honored to have served you during your stay at Arwana Hotel. We strive to provide you with comfort and the best possible experience, making you feel at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Management Team, Arwana Hotel
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Agus A.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
It's a great stay here.. Everything is there, the food is all delicious..
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Accommodation's Reply
19 Apr 2026
Dear Mr. Agus A., From Arwana Hotel Jakarta, we respectfully thank you for taking the time to stay with us and for writing a review. We are honored to have served you during your stay at Arwana Hotel. We strive to provide you with comfort and the best possible experience, making you feel at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management
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Number of reviews per page
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40

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.6
Very Good
From 3,002 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.7

Meal

8.5

Location

8.8

Service and Facilites

8.8

People often mention about Hotel Arwana
All
Staff Friendliness (70)
Ambiance (62)
Bedroom (62)
Accessibility (58)
Distance to City Center (57)
Room Space (57)
Hotel Area (57)
Surroundings (55)
Bathroom (53)
Check-in/out Time (50)
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Traveler Reviews Hotel Arwana

Number of reviews per page
20
40
Customer reviews
Aris N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
The staff is always friendly and the service is incredibly good.
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Accommodation's Reply
24 Jun 2026
Dear Mr. Aris N., Warm greetings from Arwana Hotel Jakarta. Thank you for taking the time to stay with us and for writing a review. We are honored to have served you during your stay at Arwana Hotel. We strive to provide you with comfort and the best possible experience, making you feel at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management
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Shan O.
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10.0
/10
Reviewed 7 day(s) ago
Easy access, clean, quiet, friendly staff, and fast check-in and check-out process.
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Accommodation's Reply
22 Jun 2026
Dear Mr. Chan O., From Arwana Hotel Jakarta, we respectfully thank you for taking the time to stay with us and for writing a review. We are honored to have served you during your stay at Arwana Hotel. We strive to provide you with comfort and the best possible experience, making you feel at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management
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Aris N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The receptionist was friendly and the hotel room was clean.
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Accommodation's Reply
19 Jun 2026
We would like to extend our warmest gratitude to all guests staying at Arwana Hotel Jakarta. Thank you for taking the time to stay with us and for rating our property. We are honored to have served you during your stay at Arwana Hotel. We are committed to providing you with the utmost comfort and the best possible experience, making you feel right at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management
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putra n. p.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The hotel staff was very friendly and helpful upon check-in. The room and surroundings were very comfortable, with minimal noise. It's perfect for a relaxing staycation. 👍
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Accommodation's Reply
14 Jun 2026
Dear Ms. Putra N.P., From Arwana Hotel Jakarta, we respectfully thank you for taking the time to stay with us and for writing a review. We are honored to have served you during your stay at Arwana Hotel. We strive to provide you with comfort and the best possible experience, making you feel at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Management Team, Arwana Hotel
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Aris N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The staff is friendly and the service is good. Recommended.
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Accommodation's Reply
08 Jun 2026
Dear Mr. Aris N., Warm greetings from Arwana Hotel Jakarta. Thank you for taking the time to stay with us and for writing a review. We are honored to have served you during your stay at Arwana Hotel. We strive to provide you with comfort and the best possible experience, making you feel at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management
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Aris N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Good service, especially the friendly receptionists.
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Accommodation's Reply
08 Jun 2026
Dear Mr. Aris N., Warm greetings from Arwana Hotel Jakarta. Thank you for taking the time to stay with us and for writing a review. We are honored to have served you during your stay at Arwana Hotel. We strive to provide you with comfort and the best possible experience, making you feel at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management
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Ririe S.
icon-Business
Business
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8.5
/10
Reviewed 4 week(s) ago
Friendly staff, delicious food, and nice rooms. Nice.
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Accommodation's Reply
08 Jun 2026
Dear Ms. Riri S., From Arwana Hotel Jakarta, we respectfully thank you for taking the time to stay with us and for writing a review. We are honored to have served you during your stay at Arwana Hotel. We strive to provide you with comfort and the best possible experience, making you feel at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Management Team, Arwana Hotel
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A***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Very good Very well for arowana hotel
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Accommodation's Reply
31 May 2026
We would like to extend our warmest gratitude to all guests staying at Arwana Hotel Jakarta. Thank you for taking the time to stay with us and for rating our property. We are honored to have served you during your stay at Arwana Hotel. We are committed to providing you with the utmost comfort and the best possible experience, making you feel right at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management
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T***k
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Ok, good, delicious, cheap, clean, easy.
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Accommodation's Reply
31 May 2026
We would like to extend our warmest gratitude to all guests staying at Arwana Hotel Jakarta. Thank you for taking the time to stay with us and for rating our property. We are honored to have served you during your stay at Arwana Hotel. We are committed to providing you with the utmost comfort and the best possible experience, making you feel right at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management
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Nur S.
icon-Staycation
Staycation
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9.7
/10
Reviewed 6 week(s) ago
The room and bathroom are clean, the staff are also friendly.
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1 people find it helpful
Accommodation's Reply
20 May 2026
Dear Noor, We extend our heartfelt greetings from Awana Hotel Jakarta. Thank you so much for your valuable feedback and review. We were truly honored that you chose to stay at Awana Hotel. We always strive to provide our guests with the best possible service and experience to ensure a comfortable stay. We wish you good health and look forward to welcoming you back to Awana Hotel Jakarta. The Awana Hotel Management Team
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Hana W.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
The hotel staff is friendly and very helpful with the check in process. Clean too. I feel comfortable staying here. I will add to stay again.
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Accommodation's Reply
20 May 2026
Dear Ms. Hana W., Warm greetings from Arwana Hotel Jakarta. Thank you for taking the time to stay with us and for writing a review. We are honored to have served you during your stay at Arwana Hotel. We strive to provide you with comfort and the best possible experience, making you feel at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management
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J***C
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
We have a great experience staying at Arwana Hotel. Thank you for the good service from all the staff. The front office staff and security were so humble and very helpful, from the check-in to check-out procedure. They gave us a great room with the best view. The room was so clean and comfortable. Thank you so much, Arwana Hotel.
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1 people find it helpful
Accommodation's Reply
15 May 2026
We would like to extend our warmest gratitude to all guests staying at Arwana Hotel Jakarta. Thank you for taking the time to stay with us and for rating our property. We are honored to have served you during your stay at Arwana Hotel. We are committed to providing you with the utmost comfort and the best possible experience, making you feel right at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management
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J***C
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Thank you for giving us the best room & best view. Room so clean also get a great service from Front Office Staff, humble and good attitude.
1 people find it helpful
Accommodation's Reply
15 May 2026
We would like to extend our warmest gratitude to all guests staying at Arwana Hotel Jakarta. Thank you for taking the time to stay with us and for rating our property. We are honored to have served you during your stay at Arwana Hotel. We are committed to providing you with the utmost comfort and the best possible experience, making you feel right at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management
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Agus A.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The hotel is quite nice, the staff is friendly, the service is good.
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Accommodation's Reply
15 May 2026
Dear Mr. Agus A., From Arwana Hotel Jakarta, we respectfully thank you for taking the time to stay with us and for writing a review. We are honored to have served you during your stay at Arwana Hotel. We strive to provide you with comfort and the best possible experience, making you feel at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management
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Subandrio
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
Old hotel but clean and great. There are lots of food around the hotel.
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Accommodation's Reply
15 May 2026
Dear Mr. Subandrio, Sincerely, Arwana Hotel Jakarta. Thank you for taking the time to stay with us and for writing a review. I was deeply honored to have served you during your stay at Arwana Hotel. We strive to provide you with the utmost comfort and the best possible experience, making you feel right at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management.
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A***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Good job for Hotel Arwana Jakarta
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Accommodation's Reply
19 Apr 2026
We would like to extend our warmest gratitude to all guests staying at Arwana Hotel Jakarta. Thank you for taking the time to stay with us and for rating our property. We are honored to have served you during your stay at Arwana Hotel. We are committed to providing you with the utmost comfort and the best possible experience, making you feel right at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management
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T***a
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 10 week(s) ago
The staff is very friendly and responsive.
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Accommodation's Reply
23 Apr 2026
We would like to extend our warmest gratitude to all guests staying at Arwana Hotel Jakarta. Thank you for taking the time to stay with us and for rating our property. We are honored to have served you during your stay at Arwana Hotel. We are committed to providing you with the utmost comfort and the best possible experience, making you feel right at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management
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Aris N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
It's really good and the receptionist service is also great.
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Accommodation's Reply
19 Apr 2026
Dear Mr. Aris N., From Arwana Hotel Jakarta, we respectfully thank you for taking the time to stay with us and for writing a review. We are honored to have served you during your stay at Arwana Hotel. We strive to provide you with comfort and the best possible experience, making you feel at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Management Team, Arwana Hotel
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Aris N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Good and friendly staff. Clean and spacious rooms. Everything is fine.
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Accommodation's Reply
19 Apr 2026
Dear Mr. Aris N., From Arwana Hotel Jakarta, we respectfully thank you for taking the time to stay with us and for writing a review. We are honored to have served you during your stay at Arwana Hotel. We strive to provide you with comfort and the best possible experience, making you feel at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Management Team, Arwana Hotel
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Agus A.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
It's a great stay here.. Everything is there, the food is all delicious..
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Accommodation's Reply
19 Apr 2026
Dear Mr. Agus A., From Arwana Hotel Jakarta, we respectfully thank you for taking the time to stay with us and for writing a review. We are honored to have served you during your stay at Arwana Hotel. We strive to provide you with comfort and the best possible experience, making you feel at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management
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Number of reviews per page
20
40