Hotel Arwana

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8.7
/10
Very Good
3,118 reviews

What Guests Say About Their Stay

I***a

9.4
/ 10
The hotel staff are very friendly, especially the oldest security guard, who is very friendly to customers and remains enthusiastic, sir. I forgot your name, thank you for everything 🙏
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Victor H.

9.1
/ 10
The check-in process was easy, the staff were friendly, the room was spacious, the room was clean, the sheets smelled good, I would definitely come back if I have another activity.
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Surya w.

9.4
/ 10
The staff is friendly, check-in and check-out are fast, no problems. The security is also friendly. The room is clean, the bathroom is also clean, the heat is also maximum, the AC is cold. Wanting to eat is also easy, there are many choices. I wanted to stay 2 days but it turned out to be 3 days. Overall, it's okay. Next time I will stay at Arwana again. Thanks.
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putra n. p.

10.0
/ 10
The hotel staff was very friendly and helpful upon check-in. The room and surroundings were very comfortable, with minimal noise. It's perfect for a relaxing staycation. 👍
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J***C

10.0
/ 10
We have a great experience staying at Arwana Hotel. Thank you for the good service from all the staff. The front office staff and security were so humble and very helpful, from the check-in to check-out procedure. They gave us a great room with the best view. The room was so clean and comfortable. Thank you so much, Arwana Hotel.
In the Area
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Jalan Mangga Besar VIII No. 7, Mangga Besar, Taman Sari, Jakarta, Indonesia, 11150

Main Facilities

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Laundry service
Restaurant
Luggage storage
Family room
24-hour Receptionist
24-hour room service
Staying at Hotel Arwana is a good choice when you are visiting Mangga Besar. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Hotel Arwana

Jalan Mangga Besar VIII No. 7, Mangga Besar, Taman Sari, Jakarta, Indonesia, 11150
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Lobby Hotel Arwana
Lobby 2 Hotel Arwana

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The Charm of Hotel Arwana

For Australian travellers seeking a comfortable and convenient base in the bustling heart of Jakarta, Indonesia, Hotel Arwana presents an inviting option. This introduction aims to provide a comprehensive overview of what makes Hotel Arwana a noteworthy choice, focusing on aspects that resonate with the preferences of visitors from Down Under, from its prime location and accessible transport links to its guest facilities and the overall stay experience. Whether you're planning a business trip or a leisurely exploration of Indonesia's vibrant capital, understanding the offerings of Hotel Arwana will help you make an informed decision for your next adventure.

Location and Transport Accessibility of Hotel Arwana

Strategically situated in the dynamic area of Jakarta Barat, Hotel Arwana offers a prime location that balances accessibility with a sense of local immersion. The hotel is conveniently located at Jalan Mangga Besar VIII No. 7, Mangga Besar, Taman Sari, Jakarta, Indonesia, 11150, placing it within easy reach of key business districts and popular tourist attractions. For those arriving from afar, the distance from Soekarno-Hatta International Airport (CGK) is manageable, with various transport options available to whisk you directly to your accommodation. Public transport is also well-integrated into the area, with nearby train stations and bus routes providing seamless connections to explore the wider Jakarta metropolitan area. The surrounding neighbourhood is known for its lively atmosphere, offering a glimpse into the daily life of Jakarta, with local eateries and shops just a short stroll away. This accessibility makes Hotel Arwana an excellent starting point for discovering the city's many facets.

Guest Facilities and Services at Hotel Arwana

Guest facilities at Hotel Arwana are designed to ensure a comfortable and hassle-free stay for all visitors. Understanding the importance of a good start to the day, the hotel often provides breakfast options that cater to diverse tastes, potentially including local Indonesian delights alongside more familiar choices, and of course, the essential strong coffee. For travellers who value connectivity, complimentary Wi-Fi is typically available throughout the property, allowing you to stay in touch with loved ones or catch up on work. The hotel also typically features a helpful 24-hour front desk, staffed by friendly personnel ready to assist with any queries or requests you may have, from local recommendations to arranging transportation. Secure luggage storage is also a common amenity, providing peace of mind for those with early arrivals or late departures. While specific details on fitness centres or other recreational facilities may vary, the core services at Hotel Arwana are geared towards providing a welcoming and functional environment.

Room Information and Stay Experience at Hotel Arwana

The variety of available rooms at Hotel Arwana aims to accommodate different traveller needs, ensuring a pleasant and restful experience. The room types of Hotel Arwana are thoughtfully appointed to provide a sanctuary after a day of exploring or working. Guests can expect clean and well-maintained living spaces, featuring comfortable bedding designed for a good night's sleep. Modern climate control systems are a standard feature, allowing you to set the perfect temperature for your room, a crucial element for comfort in Jakarta's tropical climate. The bathrooms are typically kept to a high standard of cleanliness, offering a refreshing space to prepare for your day or unwind in the evening. While specific room names and exact dimensions are best confirmed directly, the focus at Hotel Arwana is on providing a comfortable, functional, and clean environment that meets the expectations of discerning travellers.

Recommended Nearby Dining and Cafes around Hotel Arwana

Jakarta's culinary scene is a vibrant tapestry, and the areas surrounding Hotel Arwana are no exception. You'll find a plethora of dining options, from bustling local warungs serving authentic Indonesian cuisine to more contemporary cafes offering a relaxed atmosphere for a coffee break or a light meal. The proximity to these establishments means you can easily explore the local flavours without venturing too far. For those who appreciate a good brunch, the neighbourhood often boasts cafes that serve up delicious dishes, potentially including options that might appeal to those accustomed to Australian café culture. Whether you're craving a hearty Indonesian feast or a perfectly brewed cup of coffee, the area around Hotel Arwana provides ample opportunities to satisfy your palate.

Popular Attractions and Activities near Hotel Arwana

Jakarta Barat, the district where Hotel Arwana is located, offers a gateway to a variety of popular attractions and activities. Visitors can immerse themselves in the city's rich history and vibrant culture.

  • National Museum of Indonesia: Explore a vast collection of artifacts showcasing Indonesia's diverse heritage.
  • Istiqlal Mosque: Visit Southeast Asia's largest mosque, an architectural marvel and a significant religious site.
  • Jakarta Cathedral: Located opposite Istiqlal Mosque, this historic church represents religious harmony.
  • Sunda Kelapa Old Port: Step back in time at this historic harbour, offering a glimpse into Jakarta's maritime past.
  • Kota Tua (Old Batavia): Wander through the charming colonial-era streets, visit museums, and enjoy street performances.
If you are looking for other activities around Hotel Arwana, check out the best deals on Traveloka: Recommended activities in Jakarta!

How to Get to Hotel Arwana from the Airport

Navigating your journey from Soekarno-Hatta International Airport (CGK) to Hotel Arwana is straightforward, with several convenient transportation options available. Understanding the best way to reach your accommodation ensures a smooth start to your trip.

  • Airport Link Train: A modern and efficient way to travel, connecting the airport to various points in the city, from where you can take a short taxi or rideshare to the hotel.
  • Airport Shuttle Buses: These services offer a cost-effective way to reach different areas of Jakarta, often with routes that can get you close to Hotel Arwana.
  • Public Metered Taxis: Readily available at the airport, these taxis offer a direct route to the hotel. Ensure the meter is used for a fair fare.
  • Rideshare Services: Convenient and often pre-priced, rideshare services provide another direct option to reach Hotel Arwana.
For a hassle-free journey, consider pre-booking your Airport transfer service. Alternatively, you can simply ask for directions to the taxi or rideshare pick-up points upon arrival. The Hotel Arwana airport transfer is well-serviced by these common transport methods.

Summary of Why You Should Choose Hotel Arwana

Hotel Arwana stands out as a compelling choice for Australian travellers looking for a well-rounded accommodation experience in Jakarta. Its strategic location in Jakarta Barat provides excellent access to both business and leisure activities, while the surrounding area offers a taste of local life. The hotel's commitment to providing comfortable and clean rooms, coupled with essential guest facilities like Wi-Fi and a 24-hour front desk, ensures a pleasant stay.

  • Prime Location: Conveniently situated in Jakarta Barat with easy access to transport and attractions.
  • Comfortable Accommodation: Clean, well-equipped rooms with effective climate control for a restful stay.
  • Friendly Service: A helpful 24-hour front desk ready to assist with your needs.
  • Value for Money: Offering a great balance of comfort, convenience, and affordability.
Rates at Hotel Arwana start from - per night. Don't forget to use the special promo code for new TRAVELOKA users to secure up to 8% off your booking! To ensure you get the best deal and secure your preferred dates, it's always a good idea to Check room availability at Hotel Arwana. Ready to experience Jakarta? Book Hotel Arwana today and make your trip unforgettable.

For more options, you can also Book budget hotels in Jakarta or Easily book domestic and international flights at low prices.

All facilities in Hotel Arwana

Functional Hall Hotel Arwana
Functional Hall
Common Space Hotel Arwana
Common Space
Lobby Hotel Arwana
Lobby
Accommodation Services Hotel Arwana
Accommodation Services
Exterior Hotel Arwana
Exterior

Things to Do

  • Massage
  • Spa
  • TV lounge

Connectivity

  • LAN Internet

General

  • Family room
  • Smoking area

Public Facilities

  • 24-hour room service
  • Room service
  • Parking
  • Safety deposit box
  • WiFi in public area
  • Coffee shop
  • Restaurant
  • Coffee/tea in lobby

Business Facilities

  • Business center
  • Meeting facilities

Hotel Services

  • Laundry service
  • Luggage storage
  • 24-hour Receptionist

Accommodation Policy & General Information in Hotel Arwana

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

Additional Policy

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed.
Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.





General Information

Popular Facilities
Check-In / Check-Out Time
From 13:00 - to 12:00
Available rooms at Hotel Arwana
106
Number of floors in Hotel Arwana
8
Another facilities in Hotel Arwana
Massage, Spa, TV lounge, LAN Internet, Family room

Frequently asked questions about Hotel Arwana

What is normal check-in & check-out time at Hotel Arwana?
The standard check-in time at Hotel Arwana is starting from From 13:00 while the latest check-out time is at Before 12:00
What is the star rating of Hotel Arwana?
Hotel Arwana has a 2.0-star rating.
How many floors does Hotel Arwana have?
Hotel Arwana has 8.
How many rooms are available at Hotel Arwana?
Hotel Arwana has 106.
Does Hotel Arwana have parking?
Yes, Hotel Arwana does offer on-site parking. We recommend confirming with the hotel in case a parking space request needs to be added to your booking.
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Hotel Arwana reviews and ratings

8.7
Very Good
From 3,118 reviews
Provided by travellers on
Cleanliness

8.7

Room Comfort

8.7

Meal

8.5

Location

8.8

Service and Facilites

8.8

People often mention about Hotel Arwana
All
Staff Friendliness (92)
Bedroom (81)
Ambiance (78)
Distance to City Center (77)
Room Space (76)
Accessibility (75)
Bathroom (74)
Surroundings (73)
Hotel Area (69)
Check-in/out Time (59)
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Traveller Reviews Hotel Arwana

Number of reviews per page
20
40
Customer reviews
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Frengki M. M.
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Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 day(s) ago
Very satisfying for the affordable price, thank you.
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Accommodation's Reply
04 Nov 2026
Dear Mr. Frenki M., From Arwana Hotel Jakarta, we respectfully thank you for taking the time to stay with us and for writing a review. We are honored to have served you during your stay at Arwana Hotel. We strive to provide you with comfort and the best possible experience, making you feel at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Management Team, Arwana Hotel
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F***i
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10.0
/10
Reviewed 5 day(s) ago
Comfortable, friendly staff, strategic, clean, great for resting.
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Accommodation's Reply
04 Nov 2026
We would like to extend our warmest gratitude to all guests staying at Arwana Hotel Jakarta. Thank you for taking the time to stay with us and for rating our property. We are honored to have served you during your stay at Arwana Hotel. We are committed to providing you with the utmost comfort and the best possible experience, making you feel right at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management
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s***h
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8.5
/10
Reviewed 2 week(s) ago
The hotel staff is friendly and allows early check-in at no additional cost.
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Accommodation's Reply
24 Oct 2026
We would like to extend our warmest gratitude to all guests staying at Arwana Hotel Jakarta. Thank you for taking the time to stay with us and for rating our property. We are honored to have served you during your stay at Arwana Hotel. We are committed to providing you with the utmost comfort and the best possible experience, making you feel right at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management
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s***h
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8.5
/10
Reviewed 2 week(s) ago
There are many food vendors around the hotel and access to everywhere is easy.
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Accommodation's Reply
24 Oct 2026
We would like to extend our warmest gratitude to all guests staying at Arwana Hotel Jakarta. Thank you for taking the time to stay with us and for rating our property. We are honored to have served you during your stay at Arwana Hotel. We are committed to providing you with the utmost comfort and the best possible experience, making you feel right at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management
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I***a
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9.4
/10
Reviewed 2 week(s) ago
The hotel staff are very friendly, especially the oldest security guard, who is very friendly to customers and remains enthusiastic, sir. I forgot your name, thank you for everything 🙏
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Accommodation's Reply
23 Oct 2026
We would like to extend our warmest gratitude to all guests staying at Arwana Hotel Jakarta. Thank you for taking the time to stay with us and for rating our property. We are honored to have served you during your stay at Arwana Hotel. We are committed to providing you with the utmost comfort and the best possible experience, making you feel right at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management
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Verified Traveler
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Business
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10.0
/10
Reviewed 2 week(s) ago
All the employees are friendly and responsive very quickly...
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Accommodation's Reply
22 Oct 2026
Dear Valued Guest, Warm greetings from Arwana Hotel Jakarta. Thank you for taking the time to stay with us and for rating our hotel. I am deeply honored to have served you during your stay at Arwana Hotel. We strive to provide you with the utmost comfort and the best possible experience, making you feel right at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management
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R***l
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Business
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8.5
/10
Reviewed 2 week(s) ago
The hotel staff is friendly and the security is responsive and humane.
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Accommodation's Reply
22 Oct 2026
We would like to extend our warmest gratitude to all guests staying at Arwana Hotel Jakarta. Thank you for taking the time to stay with us and for rating our property. We are honored to have served you during your stay at Arwana Hotel. We are committed to providing you with the utmost comfort and the best possible experience, making you feel right at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management
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Rudi W.
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Business
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9.4
/10
Reviewed 2 week(s) ago
The atmosphere and service are very good.
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Accommodation's Reply
27 Oct 2026
Dear Mr. Rudy W., From Arwana Hotel Jakarta, we respectfully thank you for taking the time to stay with us and for writing a review. We were honored to have served you during your stay at Arwana Hotel. We strive to provide you with comfort and the best possible experience, making you feel at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Management Team, Arwana Hotel
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N***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
The response was very fast when checking out, I forgot my item, the receptionist was very kind, all the staff are very friendly, in short, it is highly recommended here 🥰 Long life, always healthy, and always successful.
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Accommodation's Reply
20 Oct 2026
We would like to extend our warmest gratitude to all guests staying at Arwana Hotel Jakarta. Thank you for taking the time to stay with us and for rating our property. We are honored to have served you during your stay at Arwana Hotel. We are committed to providing you with the utmost comfort and the best possible experience, making you feel right at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management
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E***n
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Leisure
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8.5
/10
Reviewed 3 week(s) ago
The hotel staff is friendly and the service is good. However, the hotel is still an older building, and the elevator experienced several problems yesterday. The location is strategic, and there are many food vendors nearby. 🏨
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Accommodation's Reply
20 Oct 2026
We would like to extend our warmest gratitude to all guests staying at Arwana Hotel Jakarta. Thank you for taking the time to stay with us and for writing a review of our property. We are honored to have served you during your stay at Arwana Hotel. We are committed to providing you with the utmost comfort and the best possible experience, making you feel right at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management
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a***w
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9.7
/10
Reviewed 3 week(s) ago
good, friendly, delicious .............
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Accommodation's Reply
19 Oct 2026
We would like to extend our warmest gratitude to all guests staying at Arwana Hotel Jakarta. Thank you for taking the time to stay with us and for rating our property. We are honored to have served you during your stay at Arwana Hotel. We are committed to providing you with the utmost comfort and the best possible experience, making you feel right at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management
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Jodi S.
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10.0
/10
Reviewed 3 week(s) ago
Friendly hotel staff, 24 hour access.
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Accommodation's Reply
13 Oct 2026
Dear Ms. Jody S., From Arwana Hotel Jakarta, we respectfully thank you for taking the time to stay with us and for writing a review. We were honored to have served you during your stay at Arwana Hotel. We strive to provide you with comfort and the best possible experience, making you feel at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management
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R***o
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9.4
/10
Reviewed 4 week(s) ago
Clean rooms, close to restaurants, friendly staff.
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Accommodation's Reply
12 Oct 2026
We would like to extend our warmest gratitude to all guests staying at Arwana Hotel Jakarta. Thank you for taking the time to stay with us and for rating our property. We are honored to have served you during your stay at Arwana Hotel. We are committed to providing you with the utmost comfort and the best possible experience, making you feel right at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management
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R***o
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9.4
/10
Reviewed 4 week(s) ago
The staff is very friendly, the rooms are also clean, great.
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Accommodation's Reply
13 Oct 2026
We would like to extend our warmest gratitude to all guests staying at Arwana Hotel Jakarta. Thank you for taking the time to stay with us and for rating our property. We are honored to have served you during your stay at Arwana Hotel. We are committed to providing you with the utmost comfort and the best possible experience, making you feel right at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management
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Victor H.
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9.1
/10
Reviewed 4 week(s) ago
The check-in process was easy, the staff were friendly, the room was spacious, the room was clean, the sheets smelled good, I would definitely come back if I have another activity.
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Accommodation's Reply
11 Oct 2026
Dear Mr. Victor H., Greetings from Arwana Hotel Jakarta. Thank you for taking the time to stay with us and for writing a review. I am honored to have served you during your stay at Arwana Hotel. We strive to provide you with comfort and the best possible experience, making you feel at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Management Team, Arwana Hotel
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Verified Traveler
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10.0
/10
Reviewed 4 week(s) ago
So far so good. No deposit, the location is strategic near KRL
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Accommodation's Reply
11 Oct 2026
We would like to extend our warmest gratitude to all guests staying at Arwana Hotel Jakarta. Thank you for taking the time to stay with us and for rating our property. We are honored to have served you during your stay at Arwana Hotel. We are committed to providing you with the utmost comfort and the best possible experience, making you feel right at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management
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A***a
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Business
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9.4
/10
Reviewed 4 week(s) ago
The room was beautiful and comfortable, and the staff were warm and friendly. Thank you, Arwana, for the service.
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Accommodation's Reply
11 Oct 2026
We would like to extend our warmest gratitude to all guests staying at Arwana Hotel Jakarta. Thank you for taking the time to stay with us and for writing a review of our property. We are honored to have served you during your stay at Arwana Hotel. We are committed to providing you with the utmost comfort and the best possible experience, making you feel right at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management
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B***a
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Leisure
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10.0
/10
Reviewed 5 week(s) ago
The staff is friendly, the handling is fast.
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Accommodation's Reply
11 Oct 2026
We would like to extend our warmest gratitude to all guests staying at Arwana Hotel Jakarta. Thank you for taking the time to stay with us and for rating our property. We are honored to have served you during your stay at Arwana Hotel. We are committed to providing you with the utmost comfort and the best possible experience, making you feel right at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management
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JImmy
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9.7
/10
Reviewed 5 week(s) ago
I saw a lot of routers, but the Wi-Fi was unstable. It kept disconnecting. The hotel staff was very friendly and professional.
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Accommodation's Reply
03 Oct 2026
Dear Mr. Jimmy, Sincerely, Arwana Hotel Jakarta. Thank you for taking the time to stay with us and for writing a review. I was honored to have served you during your stay at Arwana Hotel. We strive to provide you with comfort and the best possible experience, making you feel at home. Please take care of your health and we look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management.
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S***a
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Medical
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6.3
/10
Reviewed 5 week(s) ago
I chose this hotel because of its good reviews. The staff and service were fine. However, the facilities still need improvement. The elevator was stuck. The toilet was clogged. The bathroom floor was slippery, and I almost fell. My planned three-day stay ended up lasting only one night.
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Accommodation's Reply
02 Oct 2026
We cordially invite you to stay with us and write a review of our hotel. We are delighted and honored to have served you during your stay at Arwana Hotel. We apologize for any inconvenience you may have experienced during your stay. We will assess/investigate the issue and strive to provide you with the utmost comfort and a positive experience, making you feel at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management.
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Number of reviews per page
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.