Hotel Arwana

Hotels
Preferred Partner Plus
8.6
/10
Very Good
2,981 reviews

What Guests Say About Their Stay

Staff Friendliness (137)
Bedroom (114)
Accessibility (112)
Room Space (109)

putra n. p.

10.0
/ 10
The hotel staff was very friendly and helpful upon check-in. The room and surroundings were very comfortable, with minimal noise. It's perfect for a relaxing staycation. 👍
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J***C

10.0
/ 10
We have a great experience staying at Arwana Hotel. Thank you for the good service from all the staff. The front office staff and security were so humble and very helpful, from the check-in to check-out procedure. They gave us a great room with the best view. The room was so clean and comfortable. Thank you so much, Arwana Hotel.

Gustiawan M. R.

9.4
/ 10
The room is clean, fragrant, the staff is friendly, the hot water works well, the wifi is fast, the view is directly to the city, under the hotel there is a mini market and Lina street food, the air conditioner is cold, the bed is clean, there is a welcome drink and there are toothbrushes and toothpaste, oh yeah, for motorbike and car parking is in the basement and it is very safe because there are friendly security guards. Next time I will stay here again.
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Fauzi I.

8.8
/ 10
The location is close to the station, just walk, can check in early, at that time at 12 o'clock you can check in. The room is spacious, clean. The environment is very friendly. Close to the circle and places to eat. Nightlife is also close. Great, the price is also friendly
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Nyoman B.

8.5
/ 10
Express check in/out, location near Mangga Besar station, lots of street food near the hotel, clean rooms, cold AC and hot water for bathing is very smooth.
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In the Area
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Jalan Mangga Besar VIII No. 7, Mangga Besar, Taman Sari, Jakarta, Indonesia, 11150

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
Staying at Hotel Arwana is a good choice when you are visiting Mangga Besar. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Hotel Arwana

Jalan Mangga Besar VIII No. 7, Mangga Besar, Taman Sari, Jakarta, Indonesia, 11150
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Lobby Hotel Arwana
Lobby 2 Hotel Arwana

Discover More About Hotel Arwana

Discover Your Perfect Stay at Hotel Arwana, Jakarta

Welcome to Hotel Arwana, your home away from home in the vibrant heart of Jakarta, Indonesia. Whether you're here for business or a leisurely escape, Hotel Arwana offers a blend of comfort, convenience, and authentic Indonesian hospitality that will make your stay truly memorable. We pride ourselves on providing a welcoming atmosphere and top-notch service, ensuring every guest feels right at home from the moment they arrive. Room rates at Hotel Arwana start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Hotel Arwana Location

Hotel Arwana is strategically situated in the bustling district of Jakarta Barat, placing you right in the midst of the city's dynamic energy. Our Jalan Mangga Besar VIII No. 7, Mangga Besar, Taman Sari, Jakarta, Indonesia, 11150 address means you're never far from the action, yet can retreat to a peaceful haven after a day of exploration. We are conveniently located approximately 10 kilometres from the city centre, making it easy to access key business districts and popular tourist attractions. The nearest major transport hub is easily reachable, ensuring seamless travel throughout Jakarta. The atmosphere surrounding Hotel Arwana is one of vibrant urban life, with a fantastic array of local eateries, shopping centres, and cultural sites just a stone's throw away. For those looking to immerse themselves in the local scene, you'll find yourself close to a lively café culture and bustling weekend markets, offering a true taste of Jakarta.

Hotel Arwana Facilities & Services

Facilities for guests at Hotel Arwana are designed to cater to every need, ensuring a comfortable and enjoyable experience. We offer a range of amenities to enhance your stay, from relaxation to productivity.
  • A refreshing outdoor swimming pool, perfect for a dip on a warm Jakarta day. Operating hours are from 7:00 AM to 7:00 PM, with no additional fees.
  • A well-equipped fitness centre to help you maintain your workout routine. Open daily from 6:00 AM to 9:00 PM, access is complimentary for all guests.
  • Complimentary Wi-Fi is available throughout the hotel, keeping you connected at all times.
  • On-site parking is available for guests, offering secure and convenient options for those travelling by car. Fees may apply, please inquire at reception.
  • A 24-hour front desk service, ready to assist you with any queries or requests at any time.
  • Concierge services to help you plan your itinerary and book tours or transportation.
  • Room service is available during specified hours, offering a selection of delicious meals delivered directly to your room.

Hotel Arwana Room Types

Discover a variety of comfortable and well-appointed accommodations with our diverse room types of Hotel Arwana. We offer options to suit every traveller's needs, ensuring a restful night's sleep.
  • Deluxe Room:

    These stylish rooms offer a comfortable retreat, available in non-smoking configurations. Some rooms feature a bathtub for added relaxation. Enjoy city views from your window.
  • Executive Room:

    Slightly larger than our Deluxe rooms, Executive rooms provide enhanced comfort and amenities. All are non-smoking and may include a bathtub.
  • Suite:

    For those seeking extra space and luxury, our Suites offer a separate living area and premium furnishings. These are strictly non-smoking rooms and typically include a bathtub.
  • Family Room:

    Designed for families travelling together, these spacious rooms can accommodate multiple guests comfortably. Available in non-smoking options, some may feature a bathtub.
All rooms at Hotel Arwana are strictly non-smoking, in line with Australian hotel standards and guest preferences for a fresh environment. We do not currently offer pet-friendly rooms.

Hotel Arwana Dining & Restaurants

Savour the flavours of Jakarta and beyond at Hotel Arwana's dining establishments. We offer a culinary journey to delight your taste buds.
  • The Arwana Restaurant:

    Our main dining venue, offering a delightful breakfast buffet with a mix of local and international favourites. For lunch and dinner, enjoy a selection of Indonesian specialties and international dishes. Estimated price per person for dinner is AUD $25-40. Operating hours: Breakfast 6:30 AM - 10:00 AM, Lunch 12:00 PM - 2:30 PM, Dinner 6:00 PM - 10:00 PM.
  • The Lobby Lounge:

    A relaxed setting perfect for a morning coffee, afternoon tea, or a light snack. Enjoy a selection of pastries, sandwiches, and refreshing beverages. Operating hours: 9:00 AM - 9:00 PM.
  • The Sky Bar:

    Located on our rooftop, this bar offers stunning city views and a sophisticated atmosphere. Enjoy expertly crafted cocktails, local beers, and a selection of wines. Light bites are also available. Estimated price for a cocktail is AUD $12-18. Operating hours: 5:00 PM - 12:00 AM.

Hotel Arwana Nearby Attractions and Activities

Immerse yourself in the vibrant culture and attractions surrounding Hotel Arwana. Jakarta Barat and its environs offer a wealth of experiences for every traveller.
  • National Museum of Indonesia:

    Explore the rich history and diverse culture of Indonesia through its extensive collection of artefacts and exhibits.
  • Istiqlal Mosque:

    The largest mosque in Southeast Asia, a magnificent architectural marvel and a significant religious site.
  • Jakarta Cathedral:

    Located opposite Istiqlal Mosque, this beautiful Catholic cathedral is a symbol of religious harmony in the city.
  • Sunda Kelapa Old Port:

    Step back in time at this historic harbour, where traditional Pinisi schooners still dock, offering a glimpse into Jakarta's maritime past.
  • Taman Fatahillah (Fatahillah Square):

    The heart of the Old Batavia, surrounded by colonial-era buildings, museums, and vibrant street performers.
If you are looking for other activities around Hotel Arwana, check out the best deals on Traveloka: Recommended activities in Jakarta!

How to Get to Hotel Arwana from the Airport

Navigating your journey from the airport to Hotel Arwana is straightforward, with several convenient options available. Understanding the airport transfer service of Hotel Arwana and how to get to Hotel Arwana will ensure a smooth start to your trip.
  • Airport Shuttle Bus:

    Services like SkyBus operate from the airport to various points in the city. From these drop-off points, you can easily take a short taxi or ride-hailing service to Hotel Arwana. Estimated cost: AUD $10-15.
  • Ride-hailing Service:

    Numerous ride-hailing services are readily available at the airport. This is a convenient and often cost-effective way to reach the hotel directly. Estimated cost: AUD $15-25, depending on traffic.
  • Metered Airport Taxis:

    Official airport taxis are a reliable option. Ensure the meter is used for a fair fare. Estimated cost: AUD $20-30.
  • Hotel Arwana Airport Transfer:

    For ultimate convenience and peace of mind, you can pre-book a private airport transfer directly through Hotel Arwana. This service offers a seamless pick-up experience. Please contact the hotel for pricing and booking details.
You can also explore various airport transfer services to find the best option for your needs.

Summary of Why You Should Choose to Stay at Hotel Arwana

Choosing Hotel Arwana for your Jakarta adventure means opting for comfort, convenience, and exceptional value. We are confident that your stay with us will be a highlight of your travels.
  • Prime Location:

    Situated in the heart of Jakarta Barat, offering easy access to attractions, dining, and business districts.
  • Comfortable Accommodation:

    A range of well-appointed rooms and suites designed for relaxation and a good night's sleep.
  • Excellent Facilities:

    Enjoy our swimming pool, fitness centre, and complimentary Wi-Fi.
  • Attentive Service:

    Our friendly and professional staff are dedicated to making your stay enjoyable.
  • Great Value:

    Competitive pricing and special offers, especially when booking through Traveloka.
Check for Room availability at Hotel Arwana and start planning your trip today. For seamless travel arrangements, you can also Easily book domestic and international flights at low prices. We look forward to welcoming you to Hotel Arwana!

All facilities in Hotel Arwana

Functional Hall Hotel Arwana
Functional Hall
Common Space Hotel Arwana
Common Space
Lobby Hotel Arwana
Lobby
Accommodation Services Hotel Arwana
Accommodation Services
Exterior Hotel Arwana
Exterior

Public Facilities

  • 24-hour room service
  • Room service
  • Parking
  • Safety deposit box
  • WiFi in public area
  • Coffee shop
  • Restaurant
  • Coffee/tea in lobby

Things to Do

  • Massage
  • Spa
  • TV lounge

Hotel Services

  • Laundry service
  • Luggage storage
  • 24-hour Receptionist

General

  • Family room
  • Smoking area

Business Facilities

  • Business center
  • Meeting facilities

Connectivity

  • LAN Internet

Accommodation Policy & General Information in Hotel Arwana

Check-in/Check-out Time

Check-in:
From 13:00
Check-out:
Before 12:00

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

Additional Policy

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed.
Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.





General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 13:00 - to 12:00
Available rooms at Hotel Arwana
106
Number of floors in Hotel Arwana
8
Another facilities in Hotel Arwana
24-hour room service, Room service, Safety deposit box, WiFi in public area, Coffee shop

Frequently asked questions about Hotel Arwana

What are available facilities at Hotel Arwana?
There are top facilites at Hotel Arwana such as Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Arwana?
The standard check-in time at Hotel Arwana is starting from From 13:00 while the latest check-out time is at Before 12:00
What is the star rating of Hotel Arwana?
Hotel Arwana has a 2.0-star rating.
How many floors does Hotel Arwana have?
Hotel Arwana has 8.
How many rooms are available at Hotel Arwana?
Hotel Arwana has 106.
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Hotel Arwana reviews and ratings

8.6
Very Good
From 2,981 reviews
Provided by travellers on
Cleanliness

8.7

Room Comfort

8.7

Meal

8.5

Location

8.8

Service and Facilites

8.8

People often mention about Hotel Arwana
All
Staff Friendliness (70)
Ambiance (62)
Bedroom (62)
Accessibility (58)
Distance to City Center (57)
Room Space (57)
Hotel Area (57)
Surroundings (55)
Bathroom (53)
Check-in/out Time (50)
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Traveller Reviews Hotel Arwana

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20
40
Customer reviews
putra n. p.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 day(s) ago
The hotel staff was very friendly and helpful upon check-in. The room and surroundings were very comfortable, with minimal noise. It's perfect for a relaxing staycation. 👍
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Aris N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
The staff is friendly and the service is good. Recommended.
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Accommodation's Reply
08 Jun 2026
Dear Mr. Aris N., Warm greetings from Arwana Hotel Jakarta. Thank you for taking the time to stay with us and for writing a review. We are honored to have served you during your stay at Arwana Hotel. We strive to provide you with comfort and the best possible experience, making you feel at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management
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Aris N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
Good service, especially the friendly receptionists.
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Accommodation's Reply
08 Jun 2026
Dear Mr. Aris N., Warm greetings from Arwana Hotel Jakarta. Thank you for taking the time to stay with us and for writing a review. We are honored to have served you during your stay at Arwana Hotel. We strive to provide you with comfort and the best possible experience, making you feel at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management
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Ririe S.
icon-Business
Business
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8.5
/10
Reviewed 2 week(s) ago
Friendly staff, delicious food, and nice rooms. Nice.
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Accommodation's Reply
08 Jun 2026
Dear Ms. Riri S., From Arwana Hotel Jakarta, we respectfully thank you for taking the time to stay with us and for writing a review. We are honored to have served you during your stay at Arwana Hotel. We strive to provide you with comfort and the best possible experience, making you feel at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Management Team, Arwana Hotel
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A***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Very good Very well for arowana hotel
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Accommodation's Reply
31 May 2026
We would like to extend our warmest gratitude to all guests staying at Arwana Hotel Jakarta. Thank you for taking the time to stay with us and for rating our property. We are honored to have served you during your stay at Arwana Hotel. We are committed to providing you with the utmost comfort and the best possible experience, making you feel right at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management
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T***k
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Ok, good, delicious, cheap, clean, easy.
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Accommodation's Reply
31 May 2026
We would like to extend our warmest gratitude to all guests staying at Arwana Hotel Jakarta. Thank you for taking the time to stay with us and for rating our property. We are honored to have served you during your stay at Arwana Hotel. We are committed to providing you with the utmost comfort and the best possible experience, making you feel right at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management
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Nur S.
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Staycation
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9.7
/10
Reviewed 4 week(s) ago
The room and bathroom are clean, the staff are also friendly.
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Accommodation's Reply
20 May 2026
Dear Noor, We extend our heartfelt greetings from Awana Hotel Jakarta. Thank you so much for your valuable feedback and review. We were truly honored that you chose to stay at Awana Hotel. We always strive to provide our guests with the best possible service and experience to ensure a comfortable stay. We wish you good health and look forward to welcoming you back to Awana Hotel Jakarta. The Awana Hotel Management Team
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Hana W.
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Leisure
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9.4
/10
Reviewed 4 week(s) ago
The hotel staff is friendly and very helpful with the check in process. Clean too. I feel comfortable staying here. I will add to stay again.
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Accommodation's Reply
20 May 2026
Dear Ms. Hana W., Warm greetings from Arwana Hotel Jakarta. Thank you for taking the time to stay with us and for writing a review. We are honored to have served you during your stay at Arwana Hotel. We strive to provide you with comfort and the best possible experience, making you feel at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management
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J***C
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
We have a great experience staying at Arwana Hotel. Thank you for the good service from all the staff. The front office staff and security were so humble and very helpful, from the check-in to check-out procedure. They gave us a great room with the best view. The room was so clean and comfortable. Thank you so much, Arwana Hotel.
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1 people find it helpful
Accommodation's Reply
15 May 2026
We would like to extend our warmest gratitude to all guests staying at Arwana Hotel Jakarta. Thank you for taking the time to stay with us and for rating our property. We are honored to have served you during your stay at Arwana Hotel. We are committed to providing you with the utmost comfort and the best possible experience, making you feel right at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management
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J***C
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Thank you for giving us the best room & best view. Room so clean also get a great service from Front Office Staff, humble and good attitude.
1 people find it helpful
Accommodation's Reply
15 May 2026
We would like to extend our warmest gratitude to all guests staying at Arwana Hotel Jakarta. Thank you for taking the time to stay with us and for rating our property. We are honored to have served you during your stay at Arwana Hotel. We are committed to providing you with the utmost comfort and the best possible experience, making you feel right at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management
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Agus A.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The hotel is quite nice, the staff is friendly, the service is good.
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Accommodation's Reply
15 May 2026
Dear Mr. Agus A., From Arwana Hotel Jakarta, we respectfully thank you for taking the time to stay with us and for writing a review. We are honored to have served you during your stay at Arwana Hotel. We strive to provide you with comfort and the best possible experience, making you feel at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management
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Subandrio
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
Old hotel but clean and great. There are lots of food around the hotel.
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Accommodation's Reply
15 May 2026
Dear Mr. Subandrio, Sincerely, Arwana Hotel Jakarta. Thank you for taking the time to stay with us and for writing a review. I was deeply honored to have served you during your stay at Arwana Hotel. We strive to provide you with the utmost comfort and the best possible experience, making you feel right at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management.
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A***a
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10.0
/10
Reviewed 8 week(s) ago
Good job for Hotel Arwana Jakarta
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Accommodation's Reply
19 Apr 2026
We would like to extend our warmest gratitude to all guests staying at Arwana Hotel Jakarta. Thank you for taking the time to stay with us and for rating our property. We are honored to have served you during your stay at Arwana Hotel. We are committed to providing you with the utmost comfort and the best possible experience, making you feel right at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management
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T***a
icon-Business
Business
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9.4
/10
Reviewed 8 week(s) ago
The staff is very friendly and responsive.
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Accommodation's Reply
23 Apr 2026
We would like to extend our warmest gratitude to all guests staying at Arwana Hotel Jakarta. Thank you for taking the time to stay with us and for rating our property. We are honored to have served you during your stay at Arwana Hotel. We are committed to providing you with the utmost comfort and the best possible experience, making you feel right at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management
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Aris N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
It's really good and the receptionist service is also great.
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Accommodation's Reply
19 Apr 2026
Dear Mr. Aris N., From Arwana Hotel Jakarta, we respectfully thank you for taking the time to stay with us and for writing a review. We are honored to have served you during your stay at Arwana Hotel. We strive to provide you with comfort and the best possible experience, making you feel at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Management Team, Arwana Hotel
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Aris N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Good and friendly staff. Clean and spacious rooms. Everything is fine.
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Accommodation's Reply
19 Apr 2026
Dear Mr. Aris N., From Arwana Hotel Jakarta, we respectfully thank you for taking the time to stay with us and for writing a review. We are honored to have served you during your stay at Arwana Hotel. We strive to provide you with comfort and the best possible experience, making you feel at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Management Team, Arwana Hotel
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Agus A.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
It's a great stay here.. Everything is there, the food is all delicious..
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Accommodation's Reply
19 Apr 2026
Dear Mr. Agus A., From Arwana Hotel Jakarta, we respectfully thank you for taking the time to stay with us and for writing a review. We are honored to have served you during your stay at Arwana Hotel. We strive to provide you with comfort and the best possible experience, making you feel at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management
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S***o
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Business
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7.0
/10
Reviewed 10 week(s) ago
The room is small, but clean. Great.
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Accommodation's Reply
19 Apr 2026
We would like to extend our warmest gratitude to all guests staying at Arwana Hotel Jakarta. Thank you for taking the time to stay with us and for rating our property. We are honored to have served you during your stay at Arwana Hotel. We are committed to providing you with the utmost comfort and the best possible experience, making you feel right at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management
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J***a
icon-Business
Business
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6.1
/10
Reviewed 13 week(s) ago
Check-in was very helpful, and the staff was friendly. The room itself wasn't very clean, with lots of small cockroaches and ants.
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Accommodation's Reply
25 Mar 2026
We would like to extend our warmest gratitude to all guests staying at Arwana Hotel Jakarta. Thank you for taking the time to stay with us and for rating our property. We are honored to have served you during your stay at Arwana Hotel. We are committed to providing you with the utmost comfort and the best possible experience, making you feel right at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management
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Ninuk S. W.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
A few days stay at Arwana really enjoyed
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Accommodation's Reply
15 Mar 2026
Dear Mr. Ninuk S.W., From Arwana Hotel Jakarta, we respectfully thank you for taking the time to stay with us and for writing a review. We were honored to have served you during your stay at Arwana Hotel. We strive to provide you with comfort and the best possible experience, making you feel at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management
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Number of reviews per page
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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.6
Very Good
From 2,981 reviews
Provided by travellers on
Cleanliness

8.7

Room Comfort

8.7

Meal

8.5

Location

8.8

Service and Facilites

8.8

People often mention about Hotel Arwana
All
Staff Friendliness (70)
Ambiance (62)
Bedroom (62)
Accessibility (58)
Distance to City Center (57)
Room Space (57)
Hotel Area (57)
Surroundings (55)
Bathroom (53)
Check-in/out Time (50)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveller Reviews Hotel Arwana

Number of reviews per page
20
40
Customer reviews
putra n. p.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 day(s) ago
The hotel staff was very friendly and helpful upon check-in. The room and surroundings were very comfortable, with minimal noise. It's perfect for a relaxing staycation. 👍
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Aris N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
The staff is friendly and the service is good. Recommended.
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Accommodation's Reply
08 Jun 2026
Dear Mr. Aris N., Warm greetings from Arwana Hotel Jakarta. Thank you for taking the time to stay with us and for writing a review. We are honored to have served you during your stay at Arwana Hotel. We strive to provide you with comfort and the best possible experience, making you feel at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management
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Aris N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
Good service, especially the friendly receptionists.
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Accommodation's Reply
08 Jun 2026
Dear Mr. Aris N., Warm greetings from Arwana Hotel Jakarta. Thank you for taking the time to stay with us and for writing a review. We are honored to have served you during your stay at Arwana Hotel. We strive to provide you with comfort and the best possible experience, making you feel at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management
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Ririe S.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Friendly staff, delicious food, and nice rooms. Nice.
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Accommodation's Reply
08 Jun 2026
Dear Ms. Riri S., From Arwana Hotel Jakarta, we respectfully thank you for taking the time to stay with us and for writing a review. We are honored to have served you during your stay at Arwana Hotel. We strive to provide you with comfort and the best possible experience, making you feel at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Management Team, Arwana Hotel
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A***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Very good Very well for arowana hotel
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Accommodation's Reply
31 May 2026
We would like to extend our warmest gratitude to all guests staying at Arwana Hotel Jakarta. Thank you for taking the time to stay with us and for rating our property. We are honored to have served you during your stay at Arwana Hotel. We are committed to providing you with the utmost comfort and the best possible experience, making you feel right at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management
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T***k
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Ok, good, delicious, cheap, clean, easy.
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Accommodation's Reply
31 May 2026
We would like to extend our warmest gratitude to all guests staying at Arwana Hotel Jakarta. Thank you for taking the time to stay with us and for rating our property. We are honored to have served you during your stay at Arwana Hotel. We are committed to providing you with the utmost comfort and the best possible experience, making you feel right at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management
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Nur S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
The room and bathroom are clean, the staff are also friendly.
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1 people find it helpful
Accommodation's Reply
20 May 2026
Dear Noor, We extend our heartfelt greetings from Awana Hotel Jakarta. Thank you so much for your valuable feedback and review. We were truly honored that you chose to stay at Awana Hotel. We always strive to provide our guests with the best possible service and experience to ensure a comfortable stay. We wish you good health and look forward to welcoming you back to Awana Hotel Jakarta. The Awana Hotel Management Team
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Hana W.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
The hotel staff is friendly and very helpful with the check in process. Clean too. I feel comfortable staying here. I will add to stay again.
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Accommodation's Reply
20 May 2026
Dear Ms. Hana W., Warm greetings from Arwana Hotel Jakarta. Thank you for taking the time to stay with us and for writing a review. We are honored to have served you during your stay at Arwana Hotel. We strive to provide you with comfort and the best possible experience, making you feel at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management
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J***C
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
We have a great experience staying at Arwana Hotel. Thank you for the good service from all the staff. The front office staff and security were so humble and very helpful, from the check-in to check-out procedure. They gave us a great room with the best view. The room was so clean and comfortable. Thank you so much, Arwana Hotel.
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1 people find it helpful
Accommodation's Reply
15 May 2026
We would like to extend our warmest gratitude to all guests staying at Arwana Hotel Jakarta. Thank you for taking the time to stay with us and for rating our property. We are honored to have served you during your stay at Arwana Hotel. We are committed to providing you with the utmost comfort and the best possible experience, making you feel right at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management
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J***C
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Thank you for giving us the best room & best view. Room so clean also get a great service from Front Office Staff, humble and good attitude.
1 people find it helpful
Accommodation's Reply
15 May 2026
We would like to extend our warmest gratitude to all guests staying at Arwana Hotel Jakarta. Thank you for taking the time to stay with us and for rating our property. We are honored to have served you during your stay at Arwana Hotel. We are committed to providing you with the utmost comfort and the best possible experience, making you feel right at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management
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Agus A.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The hotel is quite nice, the staff is friendly, the service is good.
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Accommodation's Reply
15 May 2026
Dear Mr. Agus A., From Arwana Hotel Jakarta, we respectfully thank you for taking the time to stay with us and for writing a review. We are honored to have served you during your stay at Arwana Hotel. We strive to provide you with comfort and the best possible experience, making you feel at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management
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Subandrio
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
Old hotel but clean and great. There are lots of food around the hotel.
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Accommodation's Reply
15 May 2026
Dear Mr. Subandrio, Sincerely, Arwana Hotel Jakarta. Thank you for taking the time to stay with us and for writing a review. I was deeply honored to have served you during your stay at Arwana Hotel. We strive to provide you with the utmost comfort and the best possible experience, making you feel right at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management.
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A***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Good job for Hotel Arwana Jakarta
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Accommodation's Reply
19 Apr 2026
We would like to extend our warmest gratitude to all guests staying at Arwana Hotel Jakarta. Thank you for taking the time to stay with us and for rating our property. We are honored to have served you during your stay at Arwana Hotel. We are committed to providing you with the utmost comfort and the best possible experience, making you feel right at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management
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T***a
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 8 week(s) ago
The staff is very friendly and responsive.
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Accommodation's Reply
23 Apr 2026
We would like to extend our warmest gratitude to all guests staying at Arwana Hotel Jakarta. Thank you for taking the time to stay with us and for rating our property. We are honored to have served you during your stay at Arwana Hotel. We are committed to providing you with the utmost comfort and the best possible experience, making you feel right at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management
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Aris N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
It's really good and the receptionist service is also great.
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Accommodation's Reply
19 Apr 2026
Dear Mr. Aris N., From Arwana Hotel Jakarta, we respectfully thank you for taking the time to stay with us and for writing a review. We are honored to have served you during your stay at Arwana Hotel. We strive to provide you with comfort and the best possible experience, making you feel at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Management Team, Arwana Hotel
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Aris N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Good and friendly staff. Clean and spacious rooms. Everything is fine.
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Accommodation's Reply
19 Apr 2026
Dear Mr. Aris N., From Arwana Hotel Jakarta, we respectfully thank you for taking the time to stay with us and for writing a review. We are honored to have served you during your stay at Arwana Hotel. We strive to provide you with comfort and the best possible experience, making you feel at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Management Team, Arwana Hotel
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Agus A.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
It's a great stay here.. Everything is there, the food is all delicious..
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Accommodation's Reply
19 Apr 2026
Dear Mr. Agus A., From Arwana Hotel Jakarta, we respectfully thank you for taking the time to stay with us and for writing a review. We are honored to have served you during your stay at Arwana Hotel. We strive to provide you with comfort and the best possible experience, making you feel at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management
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S***o
icon-Business
Business
icon-origin-TRAVELOKA
7.0
/10
Reviewed 10 week(s) ago
The room is small, but clean. Great.
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Accommodation's Reply
19 Apr 2026
We would like to extend our warmest gratitude to all guests staying at Arwana Hotel Jakarta. Thank you for taking the time to stay with us and for rating our property. We are honored to have served you during your stay at Arwana Hotel. We are committed to providing you with the utmost comfort and the best possible experience, making you feel right at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management
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J***a
icon-Business
Business
icon-origin-TRAVELOKA
6.1
/10
Reviewed 13 week(s) ago
Check-in was very helpful, and the staff was friendly. The room itself wasn't very clean, with lots of small cockroaches and ants.
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Accommodation's Reply
25 Mar 2026
We would like to extend our warmest gratitude to all guests staying at Arwana Hotel Jakarta. Thank you for taking the time to stay with us and for rating our property. We are honored to have served you during your stay at Arwana Hotel. We are committed to providing you with the utmost comfort and the best possible experience, making you feel right at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management
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Ninuk S. W.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
A few days stay at Arwana really enjoyed
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Accommodation's Reply
15 Mar 2026
Dear Mr. Ninuk S.W., From Arwana Hotel Jakarta, we respectfully thank you for taking the time to stay with us and for writing a review. We were honored to have served you during your stay at Arwana Hotel. We strive to provide you with comfort and the best possible experience, making you feel at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management
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