Hotel Arwana

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8.7
Very Good
3,108 reviews

What Guests Say About Their Stay

I***a

9.4
/ 10
The hotel staff are very friendly, especially the oldest security guard, who is very friendly to customers and remains enthusiastic, sir. I forgot your name, thank you for everything 🙏
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Victor H.

9.1
/ 10
The check-in process was easy, the staff were friendly, the room was spacious, the room was clean, the sheets smelled good, I would definitely come back if I have another activity.
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Surya w.

9.4
/ 10
The staff is friendly, check-in and check-out are fast, no problems. The security is also friendly. The room is clean, the bathroom is also clean, the heat is also maximum, the AC is cold. Wanting to eat is also easy, there are many choices. I wanted to stay 2 days but it turned out to be 3 days. Overall, it's okay. Next time I will stay at Arwana again. Thanks.
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putra n. p.

10.0
/ 10
The hotel staff was very friendly and helpful upon check-in. The room and surroundings were very comfortable, with minimal noise. It's perfect for a relaxing staycation. 👍
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J***C

10.0
/ 10
We have a great experience staying at Arwana Hotel. Thank you for the good service from all the staff. The front office staff and security were so humble and very helpful, from the check-in to check-out procedure. They gave us a great room with the best view. The room was so clean and comfortable. Thank you so much, Arwana Hotel.
In the Area
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Jalan Mangga Besar VIII No. 7, Mangga Besar, Taman Sari, Jakarta, Indonesia, 11150

Main Facilities

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Restaurant
WiFi
Hotel Arwana is a 2-star hotels that has been welcoming guests since 2000. The accommodation went through a renovation in 2014. There are 106 rooms spread across 8 floors.
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What's around Hotel Arwana

Jalan Mangga Besar VIII No. 7, Mangga Besar, Taman Sari, Jakarta, Indonesia, 11150
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Discover More About Hotel Arwana

Welcome to Hotel Arwana, your premier destination for an unforgettable stay in the vibrant heart of Jakarta, Indonesia. We pride ourselves on offering a blend of comfort, convenience, and exceptional service, ensuring every guest experiences the best of what this dynamic city has to offer. Whether you're visiting for business or leisure, Hotel Arwana is designed to be your home away from home, providing a tranquil retreat amidst the bustling urban landscape.

Hotel Arwana Location

Hotel Arwana is strategically situated in the bustling district of Jakarta Barat, Indonesia. Our address is Jalan Mangga Besar VIII No. 7, Mangga Besar, Taman Sari, Jakarta, Indonesia, 11150. We are conveniently located approximately 10 kilometers from the city center, offering easy access to major business hubs and popular attractions. For those arriving by air, we are a manageable distance from the nearest major transit hub, ensuring a smooth journey to your accommodation. The atmosphere surrounding Hotel Arwana is one of vibrant energy, with a plethora of dining, shopping, and entertainment options just a stone's throw away. You'll find yourself immersed in the local culture, with easy access to key landmarks that define the spirit of Jakarta.

Hotel Arwana Facilities & Services

Facilities for guests at Hotel Arwana are designed to cater to every need, ensuring a comfortable and enjoyable stay. Our commitment to providing excellent service extends to a wide range of amenities for both our leisure and business travelers.

  • 24-Hour Front Desk: Our dedicated staff is available around the clock to assist you with any requests or inquiries.
  • Complimentary Wi-Fi: Stay connected with high-speed internet access available throughout the hotel.
  • Swimming Pool: Take a refreshing dip in our well-maintained swimming pool, perfect for relaxation. Operating hours are from 7:00 AM to 7:00 PM.
  • Fitness Center: Maintain your workout routine at our fully equipped fitness center, open daily from 6:00 AM to 9:00 PM.
  • Business Center: For our business travelers, we offer a dedicated business center with essential facilities.
  • Meeting Rooms: Host your corporate events or meetings in our versatile meeting spaces.
  • Restaurant & Bar: Enjoy delicious culinary creations and refreshing beverages at our on-site dining establishments.
  • Room Service: Available from 7:00 AM to 11:00 PM, offering a convenient dining option in the comfort of your room.
  • Concierge Services: Our knowledgeable concierge team is ready to assist with tour bookings, transportation, and local recommendations.
  • Laundry Service: Keep your wardrobe fresh with our efficient laundry and dry-cleaning services. Prices vary based on item and service type, payable in Indonesian Rupiah (IDR).
  • Parking: Ample parking space is available for guests, free of charge.

Hotel Arwana Room Types

Discover a variety of accommodations tailored to suit your preferences with the diverse room types of Hotel Arwana. Each room is thoughtfully designed to provide a sanctuary of comfort and style.

  • Deluxe Room: Offering a comfortable space with either a city view or garden view. Available in smoking and non-smoking options. Some Deluxe rooms feature a bathtub.
  • Executive Room: A more spacious option, providing enhanced amenities and a choice of city or garden views. Available in smoking and non-smoking. Bathtub available in select rooms.
  • Suite: Our luxurious suites offer ample living space, premium furnishings, and stunning city views. These rooms are non-smoking and include a bathtub for your ultimate relaxation.
  • Family Room: Designed for families, these rooms offer extra space and comfort, with options for city or garden views. Available in non-smoking.

Please note that Hotel Arwana is not a pet-friendly establishment. All rooms are designated as non-smoking to ensure a pleasant environment for all guests.

Hotel Arwana Dining & Restaurants

Embark on a culinary journey at Hotel Arwana, where our dining venues offer a delightful array of flavors to satisfy every palate. From casual bites to exquisite fine dining, we ensure a memorable gastronomic experience.

  • Arwana Restaurant: Our main dining restaurant, offering a breakfast buffet from 6:00 AM to 10:00 AM, and à la carte lunch and dinner from 11:00 AM to 10:00 PM. Expect to spend approximately IDR 150,000 - IDR 300,000 per person for a meal.
  • The Oasis Bar: Relax and unwind at our stylish bar, serving a selection of cocktails, wines, and light snacks from 4:00 PM to 12:00 AM. Prices for drinks start from IDR 80,000.

Hotel Arwana Nearby Attractions and Activities

Explore the vibrant surroundings of Hotel Arwana with a variety of attractions and activities located in and around Jakarta Barat. Immerse yourself in the local culture and discover the best of what the city has to offer.

  • Taman Impian Jaya Ancol: A large integrated amusement park complex offering various attractions, including theme parks, water parks, and a beach.
  • Museum Fatahillah (Jakarta History Museum): Located in the Old Town (Kota Tua), this museum showcases the history of Jakarta.
  • National Monument (Monas): An iconic landmark of Jakarta, offering panoramic views of the city from its observation deck.
  • Istiqlal Mosque: The largest mosque in Southeast Asia, a significant religious and architectural landmark.
  • Glodok Chinatown: Explore one of Jakarta's oldest and most vibrant Chinatown districts, known for its bustling markets and diverse food scene.

If you are looking for other activities around Hotel Arwana, check out the best deals on Traveloka: Recommended activities in Jakarta!

How to Get to Hotel Arwana from the Airport

Getting to Hotel Arwana from the airport is a straightforward process, with several convenient options available. Whether you prefer a direct transfer or a more economical route, we've got you covered. The airport transfer service of Hotel Arwana aims to make your arrival as seamless as possible. Here's how to get to Hotel Arwana:

  • Hotel Private Airport Transfer: For the utmost convenience, we offer a private airport transfer service. Our driver will meet you at the arrival hall and assist with your luggage. Please book this service in advance through Traveloka. Estimated cost: IDR 300,000 - IDR 500,000 depending on vehicle type.
  • Taxi: Metered taxis are readily available at the airport. Ensure the meter is used for a fair fare. Estimated cost: IDR 150,000 - IDR 250,000 depending on traffic.
  • Ride-hailing Service: You can book a ride-hailing service through your preferred app upon arrival. This is often a convenient and cost-effective option. Estimated cost: IDR 120,000 - IDR 200,000 depending on demand and traffic.
  • Airport Bus: Several airport bus services operate from the airport to various points in the city. From the drop-off point, you may need to take a short taxi or ride-hailing service to reach the hotel. This is the most economical option. Estimated cost: IDR 40,000 - IDR 80,000 for the bus fare.

For a hassle-free journey, consider booking airport transfer services in advance, or arrange for the Hotel Arwana airport transfer directly.

Summary of Why You Should Choose to Stay at Hotel Arwana

Choosing Hotel Arwana for your Jakarta getaway means opting for comfort, convenience, and exceptional value. We are dedicated to providing a memorable experience for every guest. Here’s why Hotel Arwana should be your top choice:

  • Prime Location: Situated in the heart of Jakarta Barat, offering easy access to business districts, shopping, and entertainment.
  • Comfortable Accommodations: A range of well-appointed rooms and suites designed for relaxation and productivity.
  • Excellent Facilities: Enjoy our swimming pool, fitness center, and business amenities.
  • Attentive Service: Our friendly and professional staff are committed to ensuring your stay is pleasant and hassle-free.
  • Dining Delights: Savor a variety of local and international cuisines at our on-site restaurants.

Discover the best Room availability at Hotel Arwana and start planning your trip today. Booking Hotel Arwana is simple and convenient through Traveloka. We invite you to explore more options and secure your perfect stay:

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All facilities in Hotel Arwana

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Public Facilities

  • Room service
  • COFFEE_TEA_IN_COMMON_AREA
  • Restaurant
  • SAFE_DEPOSIT_AT_FRONT_DESK
  • Coffee shop

General

  • Smoking area
  • Family room
  • Parking

Things to Do

  • Massage
  • Spa

Connectivity

  • WIRED_INTERNET_ACCESS
  • WiFi in public area

Hotel Services

  • Luggage storage
  • Laundry service
  • _24_HOUR_FRONT_DESK

Business Facilities

  • Meeting facilities

Accommodation Policy & General Information in Hotel Arwana

Check-in/Check-out Time

Check-in time: 13:00
Check-out time: 12:00

General Check-in Instructions

General Check-in Instructions (English Only)
You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
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General Information

Popular Facilities
Restaurant, WiFi
Check-In / Check-Out Time
From 13:00 - to 12:00
Available rooms at Hotel Arwana
106
Number of floors in Hotel Arwana
8
Another facilities in Hotel Arwana
Room service, COFFEE_TEA_IN_COMMON_AREA, SAFE_DEPOSIT_AT_FRONT_DESK, Coffee shop, Smoking area

Frequently asked question in Hotel Arwana

What are available facilities at Hotel Arwana?
There are top facilites at Hotel Arwana such as Restaurant, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Arwana?
The standard check-in time at Hotel Arwana is starting from From 13:00 while the latest check-out time is at Before 12:00
What is the star rating of Hotel Arwana?
Hotel Arwana is a 2.0-star hotel.
How many floors does Hotel Arwana have?
Hotel Arwana has 8 floors.
How many rooms are available at Hotel Arwana?
Hotel Arwana has 106 rooms in total.
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More Reviews from Other Guests in Hotel Arwana

8.7
Very Good
From 3,108 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.7

Meal

8.5

Location

8.8

Service and Facilites

8.8

People often mention about Hotel Arwana
All
Staff Friendliness (85)
Bedroom (78)
Ambiance (76)
Distance to City Center (75)
Accessibility (73)
Room Space (69)
Hotel Area (67)
Surroundings (66)
Bathroom (66)
Check-in/out Time (57)
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Traveler Reviews Hotel Arwana

Number of reviews per page
20
40
Customer reviews
s***h
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 day(s) ago
The hotel staff is friendly and allows early check-in at no additional cost.
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Accommodation's Reply
24 Oct 2026
We would like to extend our warmest gratitude to all guests staying at Arwana Hotel Jakarta. Thank you for taking the time to stay with us and for rating our property. We are honored to have served you during your stay at Arwana Hotel. We are committed to providing you with the utmost comfort and the best possible experience, making you feel right at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management
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s***h
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8.5
/10
Reviewed 5 day(s) ago
There are many food vendors around the hotel and access to everywhere is easy.
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Accommodation's Reply
24 Oct 2026
We would like to extend our warmest gratitude to all guests staying at Arwana Hotel Jakarta. Thank you for taking the time to stay with us and for rating our property. We are honored to have served you during your stay at Arwana Hotel. We are committed to providing you with the utmost comfort and the best possible experience, making you feel right at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management
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I***a
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9.4
/10
Reviewed 6 day(s) ago
The hotel staff are very friendly, especially the oldest security guard, who is very friendly to customers and remains enthusiastic, sir. I forgot your name, thank you for everything 🙏
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Accommodation's Reply
23 Oct 2026
We would like to extend our warmest gratitude to all guests staying at Arwana Hotel Jakarta. Thank you for taking the time to stay with us and for rating our property. We are honored to have served you during your stay at Arwana Hotel. We are committed to providing you with the utmost comfort and the best possible experience, making you feel right at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management
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Verified Traveler
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Business
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10.0
/10
Reviewed 1 week(s) ago
All the employees are friendly and responsive very quickly...
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Accommodation's Reply
22 Oct 2026
Dear Valued Guest, Warm greetings from Arwana Hotel Jakarta. Thank you for taking the time to stay with us and for rating our hotel. I am deeply honored to have served you during your stay at Arwana Hotel. We strive to provide you with the utmost comfort and the best possible experience, making you feel right at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management
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R***l
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Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
The hotel staff is friendly and the security is responsive and humane.
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Accommodation's Reply
22 Oct 2026
We would like to extend our warmest gratitude to all guests staying at Arwana Hotel Jakarta. Thank you for taking the time to stay with us and for rating our property. We are honored to have served you during your stay at Arwana Hotel. We are committed to providing you with the utmost comfort and the best possible experience, making you feel right at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management
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Rudi W.
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Business
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9.4
/10
Reviewed 1 week(s) ago
The atmosphere and service are very good.
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Accommodation's Reply
27 Oct 2026
Dear Mr. Rudy W., From Arwana Hotel Jakarta, we respectfully thank you for taking the time to stay with us and for writing a review. We were honored to have served you during your stay at Arwana Hotel. We strive to provide you with comfort and the best possible experience, making you feel at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Management Team, Arwana Hotel
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N***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 1 week(s) ago
The response was very fast when checking out, I forgot my item, the receptionist was very kind, all the staff are very friendly, in short, it is highly recommended here 🥰 Long life, always healthy, and always successful.
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Accommodation's Reply
20 Oct 2026
We would like to extend our warmest gratitude to all guests staying at Arwana Hotel Jakarta. Thank you for taking the time to stay with us and for rating our property. We are honored to have served you during your stay at Arwana Hotel. We are committed to providing you with the utmost comfort and the best possible experience, making you feel right at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management
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E***n
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Leisure
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8.5
/10
Reviewed 1 week(s) ago
The hotel staff is friendly and the service is good. However, the hotel is still an older building, and the elevator experienced several problems yesterday. The location is strategic, and there are many food vendors nearby. 🏨
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Accommodation's Reply
20 Oct 2026
We would like to extend our warmest gratitude to all guests staying at Arwana Hotel Jakarta. Thank you for taking the time to stay with us and for writing a review of our property. We are honored to have served you during your stay at Arwana Hotel. We are committed to providing you with the utmost comfort and the best possible experience, making you feel right at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management
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a***w
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9.7
/10
Reviewed 2 week(s) ago
good, friendly, delicious .............
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Accommodation's Reply
19 Oct 2026
We would like to extend our warmest gratitude to all guests staying at Arwana Hotel Jakarta. Thank you for taking the time to stay with us and for rating our property. We are honored to have served you during your stay at Arwana Hotel. We are committed to providing you with the utmost comfort and the best possible experience, making you feel right at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management
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Jodi S.
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10.0
/10
Reviewed 2 week(s) ago
Friendly hotel staff, 24 hour access.
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Accommodation's Reply
13 Oct 2026
Dear Ms. Jody S., From Arwana Hotel Jakarta, we respectfully thank you for taking the time to stay with us and for writing a review. We were honored to have served you during your stay at Arwana Hotel. We strive to provide you with comfort and the best possible experience, making you feel at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management
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R***o
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9.4
/10
Reviewed 3 week(s) ago
Clean rooms, close to restaurants, friendly staff.
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Accommodation's Reply
12 Oct 2026
We would like to extend our warmest gratitude to all guests staying at Arwana Hotel Jakarta. Thank you for taking the time to stay with us and for rating our property. We are honored to have served you during your stay at Arwana Hotel. We are committed to providing you with the utmost comfort and the best possible experience, making you feel right at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management
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R***o
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
The staff is very friendly, the rooms are also clean, great.
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Accommodation's Reply
13 Oct 2026
We would like to extend our warmest gratitude to all guests staying at Arwana Hotel Jakarta. Thank you for taking the time to stay with us and for rating our property. We are honored to have served you during your stay at Arwana Hotel. We are committed to providing you with the utmost comfort and the best possible experience, making you feel right at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management
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Victor H.
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Transit
icon-origin-TRAVELOKA
9.1
/10
Reviewed 3 week(s) ago
The check-in process was easy, the staff were friendly, the room was spacious, the room was clean, the sheets smelled good, I would definitely come back if I have another activity.
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Accommodation's Reply
11 Oct 2026
Dear Mr. Victor H., Greetings from Arwana Hotel Jakarta. Thank you for taking the time to stay with us and for writing a review. I am honored to have served you during your stay at Arwana Hotel. We strive to provide you with comfort and the best possible experience, making you feel at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Management Team, Arwana Hotel
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
So far so good. No deposit, the location is strategic near KRL
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Accommodation's Reply
11 Oct 2026
We would like to extend our warmest gratitude to all guests staying at Arwana Hotel Jakarta. Thank you for taking the time to stay with us and for rating our property. We are honored to have served you during your stay at Arwana Hotel. We are committed to providing you with the utmost comfort and the best possible experience, making you feel right at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management
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A***a
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
The room was beautiful and comfortable, and the staff were warm and friendly. Thank you, Arwana, for the service.
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Accommodation's Reply
11 Oct 2026
We would like to extend our warmest gratitude to all guests staying at Arwana Hotel Jakarta. Thank you for taking the time to stay with us and for writing a review of our property. We are honored to have served you during your stay at Arwana Hotel. We are committed to providing you with the utmost comfort and the best possible experience, making you feel right at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management
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B***a
icon-Leisure
Leisure
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10.0
/10
Reviewed 3 week(s) ago
The staff is friendly, the handling is fast.
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Accommodation's Reply
11 Oct 2026
We would like to extend our warmest gratitude to all guests staying at Arwana Hotel Jakarta. Thank you for taking the time to stay with us and for rating our property. We are honored to have served you during your stay at Arwana Hotel. We are committed to providing you with the utmost comfort and the best possible experience, making you feel right at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management
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JImmy
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
I saw a lot of routers, but the Wi-Fi was unstable. It kept disconnecting. The hotel staff was very friendly and professional.
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Accommodation's Reply
03 Oct 2026
Dear Mr. Jimmy, Sincerely, Arwana Hotel Jakarta. Thank you for taking the time to stay with us and for writing a review. I was honored to have served you during your stay at Arwana Hotel. We strive to provide you with comfort and the best possible experience, making you feel at home. Please take care of your health and we look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management.
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S***a
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Medical
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6.3
/10
Reviewed 4 week(s) ago
I chose this hotel because of its good reviews. The staff and service were fine. However, the facilities still need improvement. The elevator was stuck. The toilet was clogged. The bathroom floor was slippery, and I almost fell. My planned three-day stay ended up lasting only one night.
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Accommodation's Reply
02 Oct 2026
We cordially invite you to stay with us and write a review of our hotel. We are delighted and honored to have served you during your stay at Arwana Hotel. We apologize for any inconvenience you may have experienced during your stay. We will assess/investigate the issue and strive to provide you with the utmost comfort and a positive experience, making you feel at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management.
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石***生
icon-origin-TRAVELOKA
8.4
/10
Reviewed 4 week(s) ago
The facilities are old and worn, but I think it's not bad value for money. Wi-Fi wasn't available. The shower water pressure was good.
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Accommodation's Reply
11 Oct 2026
We would like to extend our warmest gratitude to all guests staying at Arwana Hotel Jakarta. Thank you for taking the time to stay with us and for rating our property. We are honored to have served you during your stay at Arwana Hotel. We are committed to providing you with the utmost comfort and the best possible experience, making you feel right at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management
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Surya w.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
The staff is friendly, check-in and check-out are fast, no problems. The security is also friendly. The room is clean, the bathroom is also clean, the heat is also maximum, the AC is cold. Wanting to eat is also easy, there are many choices. I wanted to stay 2 days but it turned out to be 3 days. Overall, it's okay. Next time I will stay at Arwana again. Thanks.
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Accommodation's Reply
28 Sep 2026
Dear Mr. Suriya W., Warm greetings from Arwana Hotel Jakarta. Thank you for taking the time to stay with us and for writing a review. We are honored to have served you during your stay at Arwana Hotel. We strive to provide you with comfort and the best possible experience, making you feel at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Management Team, Arwana Hotel
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Number of reviews per page
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