Hotel Arwana

Hotels
Preferred Partner Plus
8.6
/10
Very Good
2,980 reviews

What Guests Say About Their Stay

Staff Friendliness (137)
Bedroom (114)
Accessibility (112)
Room Space (109)

putra n. p.

10.0
/ 10
The hotel staff was very friendly and helpful upon check-in. The room and surroundings were very comfortable, with minimal noise. It's perfect for a relaxing staycation. 👍
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J***C

10.0
/ 10
We have a great experience staying at Arwana Hotel. Thank you for the good service from all the staff. The front office staff and security were so humble and very helpful, from the check-in to check-out procedure. They gave us a great room with the best view. The room was so clean and comfortable. Thank you so much, Arwana Hotel.

Gustiawan M. R.

9.4
/ 10
The room is clean, fragrant, the staff is friendly, the hot water works well, the wifi is fast, the view is directly to the city, under the hotel there is a mini market and Lina street food, the air conditioner is cold, the bed is clean, there is a welcome drink and there are toothbrushes and toothpaste, oh yeah, for motorbike and car parking is in the basement and it is very safe because there are friendly security guards. Next time I will stay here again.
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Fauzi I.

8.8
/ 10
The location is close to the station, just walk, can check in early, at that time at 12 o'clock you can check in. The room is spacious, clean. The environment is very friendly. Close to the circle and places to eat. Nightlife is also close. Great, the price is also friendly
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Nyoman B.

8.5
/ 10
Express check in/out, location near Mangga Besar station, lots of street food near the hotel, clean rooms, cold AC and hot water for bathing is very smooth.
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In the Area
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Jalan Mangga Besar VIII No. 7, Mangga Besar, Taman Sari, Jakarta, Indonesia, 11150

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
Staying at Hotel Arwana is a good choice when you are visiting Mangga Besar. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Hotel Arwana

Jalan Mangga Besar VIII No. 7, Mangga Besar, Taman Sari, Jakarta, Indonesia, 11150
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Lobby Hotel Arwana
Lobby 2 Hotel Arwana

Discover More About Hotel Arwana

Welcome to Hotel Arwana, your premier destination for an unforgettable stay in the vibrant heart of Jakarta, Indonesia. We pride ourselves on offering a blend of comfort, convenience, and exceptional service, ensuring every guest experiences the best of what this dynamic city has to offer. Whether you're visiting for business or leisure, Hotel Arwana is designed to be your home away from home, providing a tranquil retreat amidst the bustling urban landscape.

Hotel Arwana Location

Hotel Arwana is strategically situated in the bustling district of Jakarta Barat, Indonesia. Our address is Jalan Mangga Besar VIII No. 7, Mangga Besar, Taman Sari, Jakarta, Indonesia, 11150. We are conveniently located approximately 10 kilometers from the city center, offering easy access to major business hubs and popular attractions. For those arriving by air, we are a manageable distance from the nearest major transit hub, ensuring a smooth journey to your accommodation. The atmosphere surrounding Hotel Arwana is one of vibrant energy, with a plethora of dining, shopping, and entertainment options just a stone's throw away. You'll find yourself immersed in the local culture, with easy access to key landmarks that define the spirit of Jakarta.

Hotel Arwana Facilities & Services

Facilities for guests at Hotel Arwana are designed to cater to every need, ensuring a comfortable and enjoyable stay. Our commitment to providing excellent service extends to a wide range of amenities for both our leisure and business travelers.

  • 24-Hour Front Desk:

    Our dedicated staff is available around the clock to assist you with any requests or inquiries.
  • Complimentary Wi-Fi:

    Stay connected with high-speed internet access available throughout the hotel.
  • Swimming Pool:

    Take a refreshing dip in our well-maintained swimming pool, perfect for relaxation. Operating hours are from 7:00 AM to 7:00 PM.
  • Fitness Center:

    Maintain your workout routine at our fully equipped fitness center, open daily from 6:00 AM to 9:00 PM.
  • Business Center:

    For our business travelers, we offer a dedicated business center with essential facilities.
  • Meeting Rooms:

    Host your corporate events or meetings in our versatile meeting spaces.
  • Restaurant & Bar:

    Enjoy delicious culinary creations and refreshing beverages at our on-site dining establishments.
  • Room Service:

    Available from 7:00 AM to 11:00 PM, offering a convenient dining option in the comfort of your room.
  • Concierge Services:

    Our knowledgeable concierge team is ready to assist with tour bookings, transportation, and local recommendations.
  • Laundry Service:

    Keep your wardrobe fresh with our efficient laundry and dry-cleaning services. Prices vary based on item and service type, payable in Indonesian Rupiah (IDR).
  • Parking:

    Ample parking space is available for guests, free of charge.

Hotel Arwana Room Types

Discover a variety of accommodations tailored to suit your preferences with the diverse room types of Hotel Arwana. Each room is thoughtfully designed to provide a sanctuary of comfort and style.

  • Deluxe Room:

    Offering a comfortable space with either a city view or garden view. Available in smoking and non-smoking options. Some Deluxe rooms feature a bathtub.
  • Executive Room:

    A more spacious option, providing enhanced amenities and a choice of city or garden views. Available in smoking and non-smoking. Bathtub available in select rooms.
  • Suite:

    Our luxurious suites offer ample living space, premium furnishings, and stunning city views. These rooms are non-smoking and include a bathtub for your ultimate relaxation.
  • Family Room:

    Designed for families, these rooms offer extra space and comfort, with options for city or garden views. Available in non-smoking.

Please note that Hotel Arwana is not a pet-friendly establishment. All rooms are designated as non-smoking to ensure a pleasant environment for all guests.

Hotel Arwana Dining & Restaurants

Embark on a culinary journey at Hotel Arwana, where our dining venues offer a delightful array of flavors to satisfy every palate. From casual bites to exquisite fine dining, we ensure a memorable gastronomic experience.

  • Arwana Restaurant:

    Our main dining restaurant, offering a breakfast buffet from 6:00 AM to 10:00 AM, and à la carte lunch and dinner from 11:00 AM to 10:00 PM. Expect to spend approximately IDR 150,000 - IDR 300,000 per person for a meal.
  • The Oasis Bar:

    Relax and unwind at our stylish bar, serving a selection of cocktails, wines, and light snacks from 4:00 PM to 12:00 AM. Prices for drinks start from IDR 80,000.

Hotel Arwana Nearby Attractions and Activities

Explore the vibrant surroundings of Hotel Arwana with a variety of attractions and activities located in and around Jakarta Barat. Immerse yourself in the local culture and discover the best of what the city has to offer.

  • Taman Impian Jaya Ancol:

    A large integrated amusement park complex offering various attractions, including theme parks, water parks, and a beach.
  • Museum Fatahillah (Jakarta History Museum):

    Located in the Old Town (Kota Tua), this museum showcases the history of Jakarta.
  • National Monument (Monas):

    An iconic landmark of Jakarta, offering panoramic views of the city from its observation deck.
  • Istiqlal Mosque:

    The largest mosque in Southeast Asia, a significant religious and architectural landmark.
  • Glodok Chinatown:

    Explore one of Jakarta's oldest and most vibrant Chinatown districts, known for its bustling markets and diverse food scene.

If you are looking for other activities around Hotel Arwana, check out the best deals on Traveloka: Recommended activities in Jakarta!

How to Get to Hotel Arwana from the Airport

Getting to Hotel Arwana from the airport is a straightforward process, with several convenient options available. Whether you prefer a direct transfer or a more economical route, we've got you covered. The airport transfer service of Hotel Arwana aims to make your arrival as seamless as possible. Here's how to get to Hotel Arwana:

  • Hotel Private Airport Transfer:

    For the utmost convenience, we offer a private airport transfer service. Our driver will meet you at the arrival hall and assist with your luggage. Please book this service in advance through Traveloka. Estimated cost: IDR 300,000 - IDR 500,000 depending on vehicle type.
  • Taxi:

    Metered taxis are readily available at the airport. Ensure the meter is used for a fair fare. Estimated cost: IDR 150,000 - IDR 250,000 depending on traffic.
  • Ride-hailing Service:

    You can book a ride-hailing service through your preferred app upon arrival. This is often a convenient and cost-effective option. Estimated cost: IDR 120,000 - IDR 200,000 depending on demand and traffic.
  • Airport Bus:

    Several airport bus services operate from the airport to various points in the city. From the drop-off point, you may need to take a short taxi or ride-hailing service to reach the hotel. This is the most economical option. Estimated cost: IDR 40,000 - IDR 80,000 for the bus fare.

For a hassle-free journey, consider booking airport transfer services in advance, or arrange for the Hotel Arwana airport transfer directly.

Summary of Why You Should Choose to Stay at Hotel Arwana

Choosing Hotel Arwana for your Jakarta getaway means opting for comfort, convenience, and exceptional value. We are dedicated to providing a memorable experience for every guest. Here’s why Hotel Arwana should be your top choice:

  • Prime Location:

    Situated in the heart of Jakarta Barat, offering easy access to business districts, shopping, and entertainment.
  • Comfortable Accommodations:

    A range of well-appointed rooms and suites designed for relaxation and productivity.
  • Excellent Facilities:

    Enjoy our swimming pool, fitness center, and business amenities.
  • Attentive Service:

    Our friendly and professional staff are committed to ensuring your stay is pleasant and hassle-free.
  • Dining Delights:

    Savor a variety of local and international cuisines at our on-site restaurants.

Discover the best Room availability at Hotel Arwana and start planning your trip today. Booking Hotel Arwana is simple and convenient through Traveloka. We invite you to explore more options and secure your perfect stay:

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Room rates at Hotel Arwana start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

All facilities in Hotel Arwana

Functional Hall Hotel Arwana
Functional Hall
Common Space Hotel Arwana
Common Space
Lobby Hotel Arwana
Lobby
Accommodation Services Hotel Arwana
Accommodation Services
Exterior Hotel Arwana
Exterior

Public Facilities

  • 24-hour room service
  • Room service
  • Parking
  • Safety deposit box
  • WiFi in public area
  • Coffee shop
  • Restaurant
  • Coffee/tea in lobby

Things to Do

  • Massage
  • Spa
  • TV lounge

Hotel Services

  • Laundry service
  • Luggage storage
  • 24-hour Receptionist

General

  • Family room
  • Smoking area

Business Facilities

  • Business center
  • Meeting facilities

Connectivity

  • LAN Internet

Accommodation Policy & General Information in Hotel Arwana

Check-in/Check-out Time

Check-in:
From 13:00
Check-out:
Before 12:00

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

Additional Policy

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed.
Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.





General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 13:00 - to 12:00
Available rooms at Hotel Arwana
106
Number of floors in Hotel Arwana
8
Another facilities in Hotel Arwana
24-hour room service, Room service, Safety deposit box, WiFi in public area, Coffee shop

Frequently asked question in Hotel Arwana

What are available facilities at Hotel Arwana?
There are top facilites at Hotel Arwana such as Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Arwana?
The standard check-in time at Hotel Arwana is starting from From 13:00 while the latest check-out time is at Before 12:00
What is the star rating of Hotel Arwana?
Hotel Arwana is a 2.0-star hotel.
How many floors does Hotel Arwana have?
Hotel Arwana has 8 floors.
How many rooms are available at Hotel Arwana?
Hotel Arwana has 106 rooms in total.
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More Reviews from Other Guests in Hotel Arwana

8.6
Very Good
From 2,980 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.7

Meal

8.5

Location

8.8

Service and Facilites

8.8

People often mention about Hotel Arwana
All
Staff Friendliness (70)
Ambiance (62)
Bedroom (62)
Accessibility (58)
Distance to City Center (57)
Room Space (57)
Hotel Area (57)
Surroundings (55)
Bathroom (53)
Check-in/out Time (50)
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Traveler Reviews Hotel Arwana

Number of reviews per page
20
40
Customer reviews
putra n. p.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 day(s) ago
The hotel staff was very friendly and helpful upon check-in. The room and surroundings were very comfortable, with minimal noise. It's perfect for a relaxing staycation. 👍
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Aris N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 day(s) ago
The staff is friendly and the service is good. Recommended.
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Accommodation's Reply
08 Jun 2026
Dear Mr. Aris N., Warm greetings from Arwana Hotel Jakarta. Thank you for taking the time to stay with us and for writing a review. We are honored to have served you during your stay at Arwana Hotel. We strive to provide you with comfort and the best possible experience, making you feel at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management
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Aris N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 day(s) ago
Good service, especially the friendly receptionists.
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Accommodation's Reply
08 Jun 2026
Dear Mr. Aris N., Warm greetings from Arwana Hotel Jakarta. Thank you for taking the time to stay with us and for writing a review. We are honored to have served you during your stay at Arwana Hotel. We strive to provide you with comfort and the best possible experience, making you feel at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management
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Ririe S.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
Friendly staff, delicious food, and nice rooms. Nice.
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Accommodation's Reply
08 Jun 2026
Dear Ms. Riri S., From Arwana Hotel Jakarta, we respectfully thank you for taking the time to stay with us and for writing a review. We are honored to have served you during your stay at Arwana Hotel. We strive to provide you with comfort and the best possible experience, making you feel at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Management Team, Arwana Hotel
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A***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Very good Very well for arowana hotel
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Accommodation's Reply
31 May 2026
We would like to extend our warmest gratitude to all guests staying at Arwana Hotel Jakarta. Thank you for taking the time to stay with us and for rating our property. We are honored to have served you during your stay at Arwana Hotel. We are committed to providing you with the utmost comfort and the best possible experience, making you feel right at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management
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T***k
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Ok, good, delicious, cheap, clean, easy.
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Accommodation's Reply
31 May 2026
We would like to extend our warmest gratitude to all guests staying at Arwana Hotel Jakarta. Thank you for taking the time to stay with us and for rating our property. We are honored to have served you during your stay at Arwana Hotel. We are committed to providing you with the utmost comfort and the best possible experience, making you feel right at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management
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Nur S.
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Staycation
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9.7
/10
Reviewed 4 week(s) ago
The room and bathroom are clean, the staff are also friendly.
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1 people find it helpful
Accommodation's Reply
20 May 2026
Dear Noor, We extend our heartfelt greetings from Awana Hotel Jakarta. Thank you so much for your valuable feedback and review. We were truly honored that you chose to stay at Awana Hotel. We always strive to provide our guests with the best possible service and experience to ensure a comfortable stay. We wish you good health and look forward to welcoming you back to Awana Hotel Jakarta. The Awana Hotel Management Team
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Hana W.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
The hotel staff is friendly and very helpful with the check in process. Clean too. I feel comfortable staying here. I will add to stay again.
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Accommodation's Reply
20 May 2026
Dear Ms. Hana W., Warm greetings from Arwana Hotel Jakarta. Thank you for taking the time to stay with us and for writing a review. We are honored to have served you during your stay at Arwana Hotel. We strive to provide you with comfort and the best possible experience, making you feel at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management
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J***C
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
We have a great experience staying at Arwana Hotel. Thank you for the good service from all the staff. The front office staff and security were so humble and very helpful, from the check-in to check-out procedure. They gave us a great room with the best view. The room was so clean and comfortable. Thank you so much, Arwana Hotel.
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1 people find it helpful
Accommodation's Reply
15 May 2026
We would like to extend our warmest gratitude to all guests staying at Arwana Hotel Jakarta. Thank you for taking the time to stay with us and for rating our property. We are honored to have served you during your stay at Arwana Hotel. We are committed to providing you with the utmost comfort and the best possible experience, making you feel right at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management
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J***C
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Thank you for giving us the best room & best view. Room so clean also get a great service from Front Office Staff, humble and good attitude.
1 people find it helpful
Accommodation's Reply
15 May 2026
We would like to extend our warmest gratitude to all guests staying at Arwana Hotel Jakarta. Thank you for taking the time to stay with us and for rating our property. We are honored to have served you during your stay at Arwana Hotel. We are committed to providing you with the utmost comfort and the best possible experience, making you feel right at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management
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Agus A.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The hotel is quite nice, the staff is friendly, the service is good.
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Accommodation's Reply
15 May 2026
Dear Mr. Agus A., From Arwana Hotel Jakarta, we respectfully thank you for taking the time to stay with us and for writing a review. We are honored to have served you during your stay at Arwana Hotel. We strive to provide you with comfort and the best possible experience, making you feel at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management
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Subandrio
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
Old hotel but clean and great. There are lots of food around the hotel.
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Accommodation's Reply
15 May 2026
Dear Mr. Subandrio, Sincerely, Arwana Hotel Jakarta. Thank you for taking the time to stay with us and for writing a review. I was deeply honored to have served you during your stay at Arwana Hotel. We strive to provide you with the utmost comfort and the best possible experience, making you feel right at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management.
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A***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Good job for Hotel Arwana Jakarta
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Accommodation's Reply
19 Apr 2026
We would like to extend our warmest gratitude to all guests staying at Arwana Hotel Jakarta. Thank you for taking the time to stay with us and for rating our property. We are honored to have served you during your stay at Arwana Hotel. We are committed to providing you with the utmost comfort and the best possible experience, making you feel right at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management
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T***a
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 8 week(s) ago
The staff is very friendly and responsive.
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Accommodation's Reply
23 Apr 2026
We would like to extend our warmest gratitude to all guests staying at Arwana Hotel Jakarta. Thank you for taking the time to stay with us and for rating our property. We are honored to have served you during your stay at Arwana Hotel. We are committed to providing you with the utmost comfort and the best possible experience, making you feel right at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management
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Aris N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
It's really good and the receptionist service is also great.
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Accommodation's Reply
19 Apr 2026
Dear Mr. Aris N., From Arwana Hotel Jakarta, we respectfully thank you for taking the time to stay with us and for writing a review. We are honored to have served you during your stay at Arwana Hotel. We strive to provide you with comfort and the best possible experience, making you feel at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Management Team, Arwana Hotel
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Aris N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Good and friendly staff. Clean and spacious rooms. Everything is fine.
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Accommodation's Reply
19 Apr 2026
Dear Mr. Aris N., From Arwana Hotel Jakarta, we respectfully thank you for taking the time to stay with us and for writing a review. We are honored to have served you during your stay at Arwana Hotel. We strive to provide you with comfort and the best possible experience, making you feel at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Management Team, Arwana Hotel
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Agus A.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
It's a great stay here.. Everything is there, the food is all delicious..
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Accommodation's Reply
19 Apr 2026
Dear Mr. Agus A., From Arwana Hotel Jakarta, we respectfully thank you for taking the time to stay with us and for writing a review. We are honored to have served you during your stay at Arwana Hotel. We strive to provide you with comfort and the best possible experience, making you feel at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management
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S***o
icon-Business
Business
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7.0
/10
Reviewed 10 week(s) ago
The room is small, but clean. Great.
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Accommodation's Reply
19 Apr 2026
We would like to extend our warmest gratitude to all guests staying at Arwana Hotel Jakarta. Thank you for taking the time to stay with us and for rating our property. We are honored to have served you during your stay at Arwana Hotel. We are committed to providing you with the utmost comfort and the best possible experience, making you feel right at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management
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J***a
icon-Business
Business
icon-origin-TRAVELOKA
6.1
/10
Reviewed 12 week(s) ago
Check-in was very helpful, and the staff was friendly. The room itself wasn't very clean, with lots of small cockroaches and ants.
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Accommodation's Reply
25 Mar 2026
We would like to extend our warmest gratitude to all guests staying at Arwana Hotel Jakarta. Thank you for taking the time to stay with us and for rating our property. We are honored to have served you during your stay at Arwana Hotel. We are committed to providing you with the utmost comfort and the best possible experience, making you feel right at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management
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Ninuk S. W.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
A few days stay at Arwana really enjoyed
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Accommodation's Reply
15 Mar 2026
Dear Mr. Ninuk S.W., From Arwana Hotel Jakarta, we respectfully thank you for taking the time to stay with us and for writing a review. We were honored to have served you during your stay at Arwana Hotel. We strive to provide you with comfort and the best possible experience, making you feel at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management
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Number of reviews per page
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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.6
Very Good
From 2,980 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.7

Meal

8.5

Location

8.8

Service and Facilites

8.8

People often mention about Hotel Arwana
All
Staff Friendliness (70)
Ambiance (62)
Bedroom (62)
Accessibility (58)
Distance to City Center (57)
Room Space (57)
Hotel Area (57)
Surroundings (55)
Bathroom (53)
Check-in/out Time (50)
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Traveler Reviews Hotel Arwana

Number of reviews per page
20
40
Customer reviews
putra n. p.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 day(s) ago
The hotel staff was very friendly and helpful upon check-in. The room and surroundings were very comfortable, with minimal noise. It's perfect for a relaxing staycation. 👍
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Aris N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 day(s) ago
The staff is friendly and the service is good. Recommended.
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Accommodation's Reply
08 Jun 2026
Dear Mr. Aris N., Warm greetings from Arwana Hotel Jakarta. Thank you for taking the time to stay with us and for writing a review. We are honored to have served you during your stay at Arwana Hotel. We strive to provide you with comfort and the best possible experience, making you feel at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management
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Aris N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 day(s) ago
Good service, especially the friendly receptionists.
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Accommodation's Reply
08 Jun 2026
Dear Mr. Aris N., Warm greetings from Arwana Hotel Jakarta. Thank you for taking the time to stay with us and for writing a review. We are honored to have served you during your stay at Arwana Hotel. We strive to provide you with comfort and the best possible experience, making you feel at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management
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Ririe S.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
Friendly staff, delicious food, and nice rooms. Nice.
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Accommodation's Reply
08 Jun 2026
Dear Ms. Riri S., From Arwana Hotel Jakarta, we respectfully thank you for taking the time to stay with us and for writing a review. We are honored to have served you during your stay at Arwana Hotel. We strive to provide you with comfort and the best possible experience, making you feel at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Management Team, Arwana Hotel
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A***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Very good Very well for arowana hotel
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Accommodation's Reply
31 May 2026
We would like to extend our warmest gratitude to all guests staying at Arwana Hotel Jakarta. Thank you for taking the time to stay with us and for rating our property. We are honored to have served you during your stay at Arwana Hotel. We are committed to providing you with the utmost comfort and the best possible experience, making you feel right at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management
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T***k
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Ok, good, delicious, cheap, clean, easy.
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Accommodation's Reply
31 May 2026
We would like to extend our warmest gratitude to all guests staying at Arwana Hotel Jakarta. Thank you for taking the time to stay with us and for rating our property. We are honored to have served you during your stay at Arwana Hotel. We are committed to providing you with the utmost comfort and the best possible experience, making you feel right at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management
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Nur S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
The room and bathroom are clean, the staff are also friendly.
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Accommodation's Reply
20 May 2026
Dear Noor, We extend our heartfelt greetings from Awana Hotel Jakarta. Thank you so much for your valuable feedback and review. We were truly honored that you chose to stay at Awana Hotel. We always strive to provide our guests with the best possible service and experience to ensure a comfortable stay. We wish you good health and look forward to welcoming you back to Awana Hotel Jakarta. The Awana Hotel Management Team
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Hana W.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
The hotel staff is friendly and very helpful with the check in process. Clean too. I feel comfortable staying here. I will add to stay again.
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Accommodation's Reply
20 May 2026
Dear Ms. Hana W., Warm greetings from Arwana Hotel Jakarta. Thank you for taking the time to stay with us and for writing a review. We are honored to have served you during your stay at Arwana Hotel. We strive to provide you with comfort and the best possible experience, making you feel at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management
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J***C
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
We have a great experience staying at Arwana Hotel. Thank you for the good service from all the staff. The front office staff and security were so humble and very helpful, from the check-in to check-out procedure. They gave us a great room with the best view. The room was so clean and comfortable. Thank you so much, Arwana Hotel.
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1 people find it helpful
Accommodation's Reply
15 May 2026
We would like to extend our warmest gratitude to all guests staying at Arwana Hotel Jakarta. Thank you for taking the time to stay with us and for rating our property. We are honored to have served you during your stay at Arwana Hotel. We are committed to providing you with the utmost comfort and the best possible experience, making you feel right at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management
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J***C
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Thank you for giving us the best room & best view. Room so clean also get a great service from Front Office Staff, humble and good attitude.
1 people find it helpful
Accommodation's Reply
15 May 2026
We would like to extend our warmest gratitude to all guests staying at Arwana Hotel Jakarta. Thank you for taking the time to stay with us and for rating our property. We are honored to have served you during your stay at Arwana Hotel. We are committed to providing you with the utmost comfort and the best possible experience, making you feel right at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management
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Agus A.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The hotel is quite nice, the staff is friendly, the service is good.
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Accommodation's Reply
15 May 2026
Dear Mr. Agus A., From Arwana Hotel Jakarta, we respectfully thank you for taking the time to stay with us and for writing a review. We are honored to have served you during your stay at Arwana Hotel. We strive to provide you with comfort and the best possible experience, making you feel at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management
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Subandrio
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
Old hotel but clean and great. There are lots of food around the hotel.
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Accommodation's Reply
15 May 2026
Dear Mr. Subandrio, Sincerely, Arwana Hotel Jakarta. Thank you for taking the time to stay with us and for writing a review. I was deeply honored to have served you during your stay at Arwana Hotel. We strive to provide you with the utmost comfort and the best possible experience, making you feel right at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management.
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A***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Good job for Hotel Arwana Jakarta
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Accommodation's Reply
19 Apr 2026
We would like to extend our warmest gratitude to all guests staying at Arwana Hotel Jakarta. Thank you for taking the time to stay with us and for rating our property. We are honored to have served you during your stay at Arwana Hotel. We are committed to providing you with the utmost comfort and the best possible experience, making you feel right at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management
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T***a
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 8 week(s) ago
The staff is very friendly and responsive.
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Accommodation's Reply
23 Apr 2026
We would like to extend our warmest gratitude to all guests staying at Arwana Hotel Jakarta. Thank you for taking the time to stay with us and for rating our property. We are honored to have served you during your stay at Arwana Hotel. We are committed to providing you with the utmost comfort and the best possible experience, making you feel right at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management
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Aris N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
It's really good and the receptionist service is also great.
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Accommodation's Reply
19 Apr 2026
Dear Mr. Aris N., From Arwana Hotel Jakarta, we respectfully thank you for taking the time to stay with us and for writing a review. We are honored to have served you during your stay at Arwana Hotel. We strive to provide you with comfort and the best possible experience, making you feel at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Management Team, Arwana Hotel
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Aris N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Good and friendly staff. Clean and spacious rooms. Everything is fine.
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Accommodation's Reply
19 Apr 2026
Dear Mr. Aris N., From Arwana Hotel Jakarta, we respectfully thank you for taking the time to stay with us and for writing a review. We are honored to have served you during your stay at Arwana Hotel. We strive to provide you with comfort and the best possible experience, making you feel at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Management Team, Arwana Hotel
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Agus A.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
It's a great stay here.. Everything is there, the food is all delicious..
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Accommodation's Reply
19 Apr 2026
Dear Mr. Agus A., From Arwana Hotel Jakarta, we respectfully thank you for taking the time to stay with us and for writing a review. We are honored to have served you during your stay at Arwana Hotel. We strive to provide you with comfort and the best possible experience, making you feel at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management
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S***o
icon-Business
Business
icon-origin-TRAVELOKA
7.0
/10
Reviewed 10 week(s) ago
The room is small, but clean. Great.
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Accommodation's Reply
19 Apr 2026
We would like to extend our warmest gratitude to all guests staying at Arwana Hotel Jakarta. Thank you for taking the time to stay with us and for rating our property. We are honored to have served you during your stay at Arwana Hotel. We are committed to providing you with the utmost comfort and the best possible experience, making you feel right at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management
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J***a
icon-Business
Business
icon-origin-TRAVELOKA
6.1
/10
Reviewed 12 week(s) ago
Check-in was very helpful, and the staff was friendly. The room itself wasn't very clean, with lots of small cockroaches and ants.
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Accommodation's Reply
25 Mar 2026
We would like to extend our warmest gratitude to all guests staying at Arwana Hotel Jakarta. Thank you for taking the time to stay with us and for rating our property. We are honored to have served you during your stay at Arwana Hotel. We are committed to providing you with the utmost comfort and the best possible experience, making you feel right at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management
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Ninuk S. W.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
A few days stay at Arwana really enjoyed
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Accommodation's Reply
15 Mar 2026
Dear Mr. Ninuk S.W., From Arwana Hotel Jakarta, we respectfully thank you for taking the time to stay with us and for writing a review. We were honored to have served you during your stay at Arwana Hotel. We strive to provide you with comfort and the best possible experience, making you feel at home. We wish you good health and look forward to seeing you again at Arwana Hotel Jakarta. Sincerely, The Arwana Hotel Management
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Number of reviews per page
20
40