8.7
Very Good
From 14,929 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.8

Meal

8.7

Location

8.8

Service and Facilites

8.8

People often mention about Aston Pasteur
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Bedroom (231)
Staff Friendliness (227)
Room Space (215)
Bathroom (206)
Variety (204)
Ambiance (203)
Distance to City Center (197)
Taste (191)
Accessibility (188)
Hotel Area (182)
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Traveler Reviews Aston Pasteur

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Customer reviews
Abby M.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
One of the favorite hotels in Bandung for families and business.
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Accommodation's Reply
13 Jun 2025
Dear Mr./Mrs. Abby M, Thank you for choosing Aston Pasteur Bandung as your place to stay and taking the time to give us a positive review. We are very pleased to know that you are satisfied with the services and facilities we provide. Guest comfort and satisfaction are our top priorities, and the appreciation given is a great motivation for the entire team to continue to provide the best service. We look forward to welcoming you back on your next visit, and may every experience of staying at Aston Pasteur always leave a pleasant impression. Sincerely, Rennie Sandia. General Manager
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K***a
icon-origin-TRAVELOKA
9.0
/10
Reviewed 5 day(s) ago
Oh my, there are only 2 elevators for room access, even though it looks like there are 4. 1 is for service only, the other one is for basement access. The elevators are old and often break down.
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Accommodation's Reply
12 Jun 2025
Dear Valued Guest, Thank you for choosing aston pasteur Bandung and for your rating. We apologize for the inconvenience you experienced regarding the elevator access during your stay. Your feedback is highly appreciated and will be taken seriously by the management for further evaluation, especially in terms of comfort and efficiency of access to the room. We are grateful that you are still satisfied overall, and we hope that we can provide an even better experience on your next visit. Best regards, Aston Pasteur Bandung Management
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F***h
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10.0
/10
Reviewed 6 day(s) ago
Hotel staff are friendly, fast in check-in and check-out.
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Accommodation's Reply
12 Jun 2025
Dear Valued Guest, Thank you for choosing aston pasteur Bandung as your place to stay and taking the time to give us a positive review. We are very pleased to know that you are satisfied with the services and facilities we provide. Guest comfort and satisfaction are our top priorities, and the appreciation given is a great motivation for the entire team to continue to provide the best service. We look forward to welcoming you back on your next visit, and may every experience of staying at aston pasteur always leave a pleasant impression. Sincerely, Management of aston pasteur Bandung
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joseph f.
icon-Business
Business
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8.5
/10
Reviewed 1 week(s) ago
Overall is satisfied but for parking space is limited.
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Accommodation's Reply
12 Jun 2025
Dear Mr. Joseph F., Thank you for choosing Aston Pasteur Bandung as your place to stay and taking the time to give us a positive review. We are very pleased to know that you are satisfied with the services and facilities we provide. Guest comfort and satisfaction are our top priorities, and the appreciation given is a great motivation for the entire team to continue to provide the best service. We look forward to welcoming you back on your next visit, and may every experience of staying at Aston Pasteur always leave a pleasant impression. Sincerely, Aston Pasteur Bandung Management
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l***i
icon-Staycation
Staycation
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8.6
/10
Reviewed 1 week(s) ago
Check-in took a long time. The receptionist was not very friendly. For Aston class, there are not many food variants. The taste is just ordinary, the lobby is small. The room is okay.
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Accommodation's Reply
12 Jun 2025
Dear Valued Guest, Thank you for choosing aston pasteur Bandung and for taking the time to give us a review and rating of 8.6. We apologize for the inconvenience you experienced during the check-in process and interaction at the reception. Your feedback means a lot to us and we will immediately follow up with the relevant team to improve the quality of service. We also appreciate your feedback regarding the variety of food and the lobby area. Our team is continuously striving to make improvements to optimize the guest's stay experience. We are pleased to know that you feel comfortable with the room we provide. Hopefully we can welcome you back with better service on your next visit. Best regards, Aston Pasteur Bandung Management
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S***i
icon-Leisure
Leisure
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10.0
/10
Reviewed 1 week(s) ago
The staff are friendly, both the doorman and the receptionist.
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Accommodation's Reply
12 Jun 2025
Dear Valued Guest, Thank you for choosing aston pasteur Bandung as your place to stay and taking the time to give us a positive review. We are very pleased to know that you are satisfied with the services and facilities we provide. Guest comfort and satisfaction are our top priorities, and the appreciation given is a great motivation for the entire team to continue to provide the best service. We look forward to welcoming you back on your next visit, and may every experience of staying at aston pasteur always leave a pleasant impression. Sincerely, Management of aston pasteur Bandung
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R***i
icon-origin-TRAVELOKA
8.4
/10
Reviewed 1 week(s) ago
The staff was very friendly when checking in and checking out didn't take long to wait, all the facilities were okay, starting from the swimming pool, gym, only the food options at breakfast were not very varied, the hair dryer also didn't work, so far it's still okay.
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1 people find it helpful
Accommodation's Reply
12 Jun 2025
Dear Valued Guest, Thank you for choosing aston pasteur Bandung as your place to stay and taking the time to give us a positive review. We are very pleased to know that you are satisfied with the services and facilities we provide. Guest comfort and satisfaction are our top priorities, and the appreciation given is a great motivation for the entire team to continue to provide the best service. We look forward to welcoming you back on your next visit, and may every experience of staying at aston pasteur always leave a pleasant impression. Sincerely, Management of aston pasteur Bandung
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kunkun
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 week(s) ago
Clean, comfortable, and recommended, is the best.
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Accommodation's Reply
12 Jun 2025
Dear Valued Guest, Thank you for choosing aston pasteur Bandung as your place to stay and taking the time to give us a positive review. We are very pleased to know that you are satisfied with the services and facilities we provide. Guest comfort and satisfaction are our top priorities, and the appreciation given is a great motivation for the entire team to continue to provide the best service. We look forward to welcoming you back on your next visit, and may every experience of staying at aston pasteur always leave a pleasant impression. Sincerely, Management of aston pasteur Bandung
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Sri H.
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10.0
/10
Reviewed 1 week(s) ago
Delicious food, clean place, the best thing is…thanks Aston….🫶🫶🫶
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2 people find it helpful
Accommodation's Reply
12 Jun 2025
Dear Valued Guest, Thank you for choosing aston pasteur Bandung as your place to stay and taking the time to give us a positive review. We are very pleased to know that you are satisfied with the services and facilities we provide. Guest comfort and satisfaction are our top priorities, and the appreciation given is a great motivation for the entire team to continue to provide the best service. We look forward to welcoming you back on your next visit, and may every experience of staying at aston pasteur always leave a pleasant impression. Sincerely, Management of aston pasteur Bandung
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Rizal
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The hotel is comfortable even though it is an old hotel but the facilities are complete with a swimming pool. The surrounding area has lots of snacks and souvenirs. Got a room upgrade from the kind receptionist.
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Accommodation's Reply
12 Jun 2025
Dear Valued Guest, Thank you for choosing aston pasteur Bandung as your place to stay and taking the time to give us a positive review. We are very pleased to know that you are satisfied with the services and facilities we provide. Guest comfort and satisfaction are our top priorities, and the appreciation given is a great motivation for the entire team to continue to provide the best service. We look forward to welcoming you back on your next visit, and may every experience of staying at aston pasteur always leave a pleasant impression. Sincerely, Management of aston pasteur Bandung
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Rizal
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The hotel is located on the main road into the city of Bandung, around the hotel there are many snacks and souvenir centers.
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3 people find it helpful
Accommodation's Reply
12 Jun 2025
Dear Valued Guest, Thank you for choosing aston pasteur Bandung as your place to stay and taking the time to give us a positive review. We are very pleased to know that you are satisfied with the services and facilities we provide. Guest comfort and satisfaction are our top priorities, and the appreciation given is a great motivation for the entire team to continue to provide the best service. We look forward to welcoming you back on your next visit, and may every experience of staying at aston pasteur always leave a pleasant impression. Sincerely, Management of aston pasteur Bandung
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Dewi Y.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
A very good choice to stay here, when other hotel options are full of events in Bandung. Fun.😊
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1 people find it helpful
Accommodation's Reply
12 Jun 2025
Dear Valued Guest, Thank you for choosing aston pasteur Bandung as your place to stay and taking the time to give us a positive review. We are very pleased to know that you are satisfied with the services and facilities we provide. Guest comfort and satisfaction are our top priorities, and the appreciation given is a great motivation for the entire team to continue to provide the best service. We look forward to welcoming you back on your next visit, and may every experience of staying at aston pasteur always leave a pleasant impression. Sincerely, Management of aston pasteur Bandung
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Guest
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The family room is spacious, clean and the view is facing the swimming pool. The location is in the middle of the city not far from the Pasteur toll exit. The breakfast menu is also varied and delicious 👍
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Accommodation's Reply
12 Jun 2025
Dear Valued Guest, Thank you for choosing aston pasteur Bandung as your place to stay and taking the time to give us a positive review. We are very pleased to know that you are satisfied with the services and facilities we provide. Guest comfort and satisfaction are our top priorities, and the appreciation given is a great motivation for the entire team to continue to provide the best service. We look forward to welcoming you back on your next visit, and may every experience of staying at aston pasteur always leave a pleasant impression. Sincerely, Management of aston pasteur Bandung
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sara v.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
hotel staff is friendly and very helpful
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Accommodation's Reply
12 Jun 2025
Dear Valued Guest, Thank you for choosing aston pasteur Bandung as your place to stay and taking the time to give us a positive review. We are very pleased to know that you are satisfied with the services and facilities we provide. Guest comfort and satisfaction are our top priorities, and the appreciation given is a great motivation for the entire team to continue to provide the best service. We look forward to welcoming you back on your next visit, and may every experience of staying at aston pasteur always leave a pleasant impression. Sincerely, Management of aston pasteur Bandung
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k***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The staff service is good, the taste of the food at breakfast is also good but sometimes there are only a few staff on standby.
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Accommodation's Reply
12 Jun 2025
Dear Valued Guest, Thank you for choosing aston pasteur Bandung as your place to stay and taking the time to give us a positive review. We are very pleased to know that you are satisfied with the services and facilities we provide. Guest comfort and satisfaction are our top priorities, and the appreciation given is a great motivation for the entire team to continue to provide the best service. We look forward to welcoming you back on your next visit, and may every experience of staying at aston pasteur always leave a pleasant impression. Sincerely, Management of aston pasteur Bandung
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M***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
Highly recommended. Friendly, helpful staff, and fast service.
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Accommodation's Reply
12 Jun 2025
Dear Valued Guest, Thank you for choosing Aston Pasteur Bandung as your place to stay and taking the time to give us a positive review. We are very pleased to know that you are satisfied with the services and facilities we provide. Guest comfort and satisfaction are our top priorities, and the appreciation given is a great motivation for the entire team to continue to provide the best service. We look forward to welcoming you back on your next visit, and may every experience of staying at Aston Pasteur always leave a pleasant impression. Sincerely, Aston Pasteur Bandung Management
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D***i
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Friendly staff, clean, varied food.
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1 people find it helpful
Accommodation's Reply
15 Jun 2025
Dear Sir/Madam, Thank you for your positive review. We are pleased to know that the friendliness of our staff, cleanliness, and variety of food we serve have given you a good impression during your stay with us. Reviews like this motivate the entire team to continue providing the best service. We look forward to welcoming you back to Aston Pasteur in the near future. Warm regards, Rennie Sandia. General Manager. Hotel Aston Pasteur
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SHENA J. I.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
Strategic location, quite complete hotel facilities such as: Swimming pool, jacuzzi, sauna, and gym. For the family room type, it is very spacious and comfortable. Minus: The food menu is not very innovative (the taste is okay), the parking lot inside is not very spacious (for example, getting a parking spot across is a bit of a challenge if it rains), there are 4 lifts but only 2 can be used to go up to the 11th floor (the wait is long), and hopefully in the future Hotel Aston can upgrade its TV to Smart TV (because regular TV channels lose signal)
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Accommodation's Reply
15 Jun 2025
Dear Mr./Mrs. Shenna J. I., Thank you for taking the time to provide such an informative and balanced review of your experience at Aston Pasteur. We are very pleased to know that you felt comfortable with our strategic location and enjoyed the hotel facilities such as the swimming pool, jacuzzi, sauna, gym, and especially the spacious family room. We also appreciate your constructive feedback. Regarding the variety of food menus, parking area, lift system, and television facilities, we have noted these as evaluation materials to improve our services and guest comfort in the future. Input like this is very valuable for us to continue to grow and meet guest expectations. We look forward to welcoming you back again on another occasion, with a more enjoyable and optimal stay experience. Warm regards, Rennie Sandia. General Manager. Hotel Aston Pasteur
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Dewi S.
icon-origin-TRAVELOKA
6.6
/10
Reviewed 3 week(s) ago
Can't sleep, the room is right on the side of the road and it's really noisy.
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1 people find it helpful
Accommodation's Reply
15 Jun 2025
Dear Mrs. Dewi S., Thank you for your review and feedback. We apologize for the inconvenience caused by the noise from outside your room, especially those located on the main road. Our guests’ comfort is our priority, and we understand how important a quiet atmosphere is to get quality sleep. For your next visit, please feel free to convey your room preferences to our reservation team. We will be happy to assist you in finding a room in a quieter area. We greatly appreciate your visit and look forward to providing you with a better experience in the future. Warm regards, Rennie Sandia. General Manager. Hotel Aston Pasteur
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R***y
icon-origin-TRAVELOKA
9.1
/10
Reviewed 3 week(s) ago
The room is comfortable, neat, and clean. The location is strategic. Highly recommended. Awesome.
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Accommodation's Reply
28 May 2025
Dear Guest, Warm greetings from Aston Pasteur Hotel. Thank you for staying and taking the time to review and give feedback on our hotel. We hope to always be able to provide services that meet your and your family's expectations. If you still have questions or feedback, please contact us again. Once again, thank you for your attention and feedback. Best regards, Rennie. General Manager
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Number of reviews per page
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