8.6
/10
Very Good
16,518 reviews

What Guests Say About Their Stay

Staff Friendliness (511)
Bedroom (490)
Room Space (475)
Ambiance (431)

D***a

10.0
/ 10
I have stayed here many times, the service is always friendly and very satisfying, the breakfast is also very delicious and varied.
See original

verma j. v. c.

8.8
/ 10
Love the hotel. Not far from the toll gate. The hotel is clean and comfortable, hospitable staff, and good food at breakfast. Thank you, Aston Pasteur. See you next trip.

Verified Traveler

10.0
/ 10
An amazing staycation with a hotel that went above and beyond to accommodate my requests. The highlight was my partner’s smile when he entered the room and saw the mirror art message created just for him. Thank you to the attentive hotel staff - truly appreciated.

D***i

10.0
/ 10
The hotel staff is friendly and very helpful. The food is varied and delicious. The rooms and bathrooms are clean. The water is hot and the Wi-Fi is good. Overall, everything is good. This is my family's favorite hotel. I almost always stay here when I'm in Bandung.
See original

Alvin L.

10.0
/ 10
Had an excellent stay here. The room was clean and comfortable, the staff were genuinely friendly and attentive, and the whole place has a pleasant, welcoming atmosphere. Great location and a tasty breakfast to start the day. Truly enjoyed my time here—would happily stay again.
In the Area
See Map
Jalan Dr. Djunjunan No. 162 , Pasteur, Bandung, Jawa Barat, Indonesia, 40162

Main Facilities

See more
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Staying at Aston Pasteur is a good choice when you are visiting Pasteur. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
See more
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Aston Pasteur Address: Map & Location

Jalan Dr. Djunjunan No. 162 , Pasteur, Bandung, Jawa Barat, Indonesia, 40162
Discover More Places
Lobby Aston Pasteur
Bedroom 2 Aston Pasteur

Discover More About Aston Pasteur

Location


Staying at Aston Pasteur is a good choice when you are visiting Pasteur.

About Aston Pasteur

From business event to corporate gathering, Aston Pasteur provides complete services and facilities that you and your colleagues need.

This hotel is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Aston Pasteur exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Aston Pasteur is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Aston Pasteur.

All facilities in Aston Pasteur

Bar, Cafe and Lounge Aston Pasteur
Bar, Cafe and Lounge
Swimming Pool Aston Pasteur
Swimming Pool
Functional Hall Aston Pasteur
Functional Hall
Lobby Aston Pasteur
Lobby
Bedroom Aston Pasteur
Bedroom

Public Facilities

  • Parking
  • Elevator
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Bellhop
  • Concierge
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff

In-room Facilities

  • Cable TV
  • Desk
  • In-room safe
  • Minibar
  • Refrigerator
  • Shower
  • TV

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Grocery
  • Hair salon
  • Laundry
  • Supermarket

General

  • AC
  • Ballroom
  • Banquet
  • Swimming pool
  • Smoking area

Things to Do

  • Fitness center
  • Massage
  • Outdoor pool
  • Spa

Business Facilities

  • Business center
  • Computer station
  • Meeting facilities
  • Projector

Accessibilty

  • Accessibility equipment
  • Wheelchair accessible

Food and Drinks

  • Vegetarian meal

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Aston Pasteur

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Minimum Age Policy

Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.

Extra Breakfast

Accommodation charges IDR 180,000/guest for extra breakfast.
Read All

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Aston Pasteur
213
Number of floors in Aston Pasteur
8
Another facilities in Aston Pasteur
Breakfast restaurant, Dinner restaurant, Lunch restaurant, Room service, Safety deposit box

Frequently asked question in Aston Pasteur

What are available facilities at Aston Pasteur?
There are top facilites at Aston Pasteur such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Aston Pasteur?
Check-in time at Aston Pasteur is staring from From 14:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Aston Pasteur provide breakfast?
Yes, Aston Pasteur provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Aston Pasteur?
Aston Pasteur is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Aston Pasteur have?
Aston Pasteur has 8 floors.
See All

More Reviews from Other Guests in Aston Pasteur

Overall Ratings & Reviews Aston Pasteur

Traveloka (16,311)
Other sources (207)
8.7
Very Good
From 16,311 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.8

Meal

8.7

Location

8.8

Service and Facilites

8.8

People often mention about Aston Pasteur
All
Staff Friendliness (371)
Bedroom (363)
Room Space (346)
Variety (331)
Bathroom (323)
Taste (322)
Ambiance (318)
Distance to City Center (311)
Hotel Area (300)
Accessibility (298)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Aston Pasteur

Number of reviews per page
20
40
Customer reviews
Lily H.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
I've been to Aston several times, and nothing has failed, but there was something I had to complain about during breakfast, for the sake of the guests' comfort... I hope it gets cleaned up...
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
17 Mar 2026
Dear Valued Guest, Thank you for choosing Aston Pasteur Hotel Bandung for your stay and for your continued support. We are pleased that you enjoyed your stay. However, we apologize for any inconvenience you experienced during breakfast. Your valuable feedback is important for improving the quality of our service and your comfort. We will contact the relevant department immediately. If you have any further questions, please contact our Front Office Manager, Mr. Ikhwan Nuddin, via WhatsApp (08*******333). We will do our best to make your next stay even more enjoyable. Thank you. Renee Sandia, General Manager, Aston Pasteur Hotel Bandung
Translated by Google Icon
See original
A***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The place is very nice and comfortable, hopefully we can come back for another holiday and stay at Aston Hotel.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
14 Mar 2026
Dear Gentlemen/Ladies, Sincerely, Aston Pasteur Hotel Bandung. Thank you for your positive review. We are delighted to hear that you enjoyed your stay at Aston Pasteur Hotel Bandung. We sincerely hope to welcome you back again in the future to ensure you have another enjoyable stay. Sincerely, Renny Sandia, General Manager, Aston Pasteur Hotel Bandung
Translated by Google Icon
See original
A***f
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Good accommodation and location
Find this review helpful?
Accommodation's Reply
12 Mar 2026
Dear Valued Guest, Sincerely, Aston Pasteur Hotel Bandung. Thank you for your kind review. We are delighted to hear that our accommodations and location provided you with a comfortable stay. Your compliments motivate us to continue improving the quality of our services and facilities for all our guests. We look forward to welcoming you back to Aston Pasteur Hotel Bandung in the future. Sincerely, Renny Sandia, General Manager, Aston Pasteur Hotel Bandung
Translated by Google Icon
See original
D***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
I have stayed here many times, the service is always friendly and very satisfying, the breakfast is also very delicious and varied.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
12 Mar 2026
Dear Valued Guest, Aston Pasteur Hotel Bandung extends its deepest respects and gratitude for your choice of accommodation and for your positive review. We are delighted to hear that our team is always friendly and attentive to your needs. We are also pleased to hear that our breakfast is well-prepared and offers a wide variety of choices to suit your preferences. Your appreciation and trust motivate us to continuously improve the quality of our services and facilities. We look forward to welcoming you again on your next visit to Aston Pasteur Hotel Bandung. Sincerely, Renny Sandia, General Manager, Aston Pasteur Hotel Bandung
Translated by Google Icon
See original
Verified Traveler
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 week(s) ago
Aston Pasteur is a comfortable place to stay and close to Hussein Air Force Base, making it easy for me and my team to work and relax. We'll definitely be back!
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
12 Mar 2026
Dear Valued Guest, Aston Pasteur Hotel Bandung extends its deepest respects and gratitude for your positive review and for choosing Aston Pasteur Hotel Bandung as your accommodation. We are delighted to hear that our hotel's location near Husein Sastranegara Air Base made it convenient for you and your team to enjoy activities and relaxation. Your compliments motivate us to continue providing the best service and guest experience. We look forward to welcoming you and your team back again in the future. Sincerely, Renny Sandia, General Manager, Aston Pasteur Hotel Bandung
Translated by Google Icon
See original
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Clean, comfortable place and delicious food
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
09 Mar 2026
Dear Ladies and Gentlemen, Sincerely yours, Aston Pasteur Bandung. Thank you for taking the time to share your experience at Aston Pasteur Bandung. We are delighted that you found our premises clean and comfortable, and that you enjoyed the food we served. Your compliments motivate our entire team to continue striving to provide the best service and experience for all our guests. We hope to welcome you back on your next visit to Aston Pasteur Bandung. Sincerely, Renny Sandia, General Manager, Aston Pasteur Bandung
Translated by Google Icon
See original
Profile Picture
Faizal A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
good,..........................
Find this review helpful?
Accommodation's Reply
11 Mar 2026
Good evening, Mr. Faisal. Warm regards from Aston Pasteur Bandung Hotel. Thank you for your kind review. We are deeply appreciative of our team. We hope our service and guest experience continue to leave a positive impression on you. We look forward to welcoming you back on your next visit to Aston Pasteur Bandung. Sincerely, Renny Sandia, General Manager, Aston Pasteur Bandung Hotel
Translated by Google Icon
See original
Profile Picture
Faizal A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
good job,........................
Find this review helpful?
Accommodation's Reply
11 Mar 2026
Good evening, Mr. Faisal. Warm regards from Aston Pasteur Bandung Hotel. Thank you for your kind review. We are deeply appreciative of our team. We hope our service and guest experience continue to leave a positive impression on you. We look forward to welcoming you back on your next visit to Aston Pasteur Bandung. Sincerely, Renny Sandia, General Manager, Aston Pasteur Bandung Hotel
Translated by Google Icon
See original
Cahayaku
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Strategic location, and also this is my first experience in Bandung staying at the Aston Pasteur Hotel which is very nice, comfortable, and pleasant.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
04 Mar 2026
Dear Gentlemen/Ladies, It is with great pleasure that we at Aston Pasteur Hotel Bandung express our gratitude for sharing your first visit to Bandung and choosing our hotel as your accommodation. We are delighted to hear that our excellent location and comfortable and pleasant atmosphere have left a lasting impression on you throughout your stay. We are honored to have been a part of your first experience in Bandung and we look forward to welcoming you back on your next visit for an even more memorable experience. Sincerely, Renny Sandia, General Manager, Aston Pasteur Hotel Bandung
Translated by Google Icon
See original
D***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
My family and I have stayed at Aston Pasteur many times because of its strategic location and wide variety of food. Thank you, Aston.🙏
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
02 Mar 2026
Dear Gentlemen/Ladies, On our deepest respect, we extend our sincere gratitude for your trust and loyalty, and for repeatedly choosing Aston Pasteur Hotel as your accommodation. We are delighted to know that our excellent location and diverse culinary offerings continue to provide you with comfort and satisfaction. Your appreciation motivates us to consistently maintain the highest quality service and facilities for all our guests. We look forward to welcoming you and your family back again in the future. Sincerely, Renny Sandia, General Manager, Aston Pasteur Hotel Bandung
Translated by Google Icon
See original
D***y
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The entire staff was very friendly. The lobby was clean, and the restaurant was spacious enough, but the food was varied and delicious. The rooms were spacious and clean, though the TVs weren't smart.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
03 Mar 2026
Dear Valued Guest, Thank you for your review. We are delighted to hear that you were satisfied with the friendliness of our staff, the cleanliness and comfort of the lobby area, the variety and taste of the food in the restaurant, and the spacious and clean rooms. Regarding your suggestion about the lack of smart TVs, we appreciate your attention to this. This feedback will be used in our evaluation process to improve the quality of our facilities in the future. Your compliments motivate our entire team to continue striving for the best possible service. We look forward to welcoming you again on your next visit. Sincerely, Renny Sandia, General Manager, Aston Pasteur Hotel Bandung
Translated by Google Icon
See original
s***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
The room was very clean, and the staff were all very friendly. It had a good view in the morning, and the location was very strategic, close to the toll gate.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
02 Mar 2026
Dear Valued Guest, Thank you for your review. We are delighted to hear that the cleanliness of the room, the friendliness of all the staff, the beautiful morning view, and the hotel's location near the toll booth provided you with a memorable stay. Your compliments motivate our entire team to continue striving for the best service. We hope to welcome you back in the future. Sincerely, Renny Sandia, General Manager, Aston Pasteur Hotel Bandung
Translated by Google Icon
See original
J***i
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 week(s) ago
The food for the ice melts quickly, I don't want it to melt quickly and I should have an ice cream cone ready.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
02 Mar 2026
Dear [Guest Name], Respectfully yours, Thank you for your feedback. We apologize if the ice cream served at breakfast did not meet your expectations, particularly regarding it melting quickly and the lack of a cone. This feedback is very important to us. We will immediately contact the relevant team to ensure that the quality of ice cream storage and serving is better managed, and we will consider providing cones to enhance your breakfast experience. Thank you for your concern and interest in improving our service. We hope to provide a better experience on your next visit. Sincerely, Renny Sandia, General Manager, Aston Pasteur Hotel Bandung
Translated by Google Icon
See original
Siti S.
icon-origin-TRAVELOKA
8.4
/10
Reviewed 4 week(s) ago
I've been a customer of the app for decades. I've also been a guest at Aston hotels for decades, from when I moved from my previous hotel, which was nearby, until I moved. My suggestion for guest convenience is to create two separate breakfast locations. Honestly, breakfast at Aston isn't as good or comfortable as it used to be. It's now more hectic, crowded, and refills are slow, even for just water. As a long-time guest, I hope Aston can improve its breakfast service, because honestly... it used to be the best breakfast at Aston hotels. Thank you.
Read More
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
02 Mar 2026
Dear Mr. Siti, Greetings from all of us. Thank you for your continued loyalty and trust in us, from our original hotel to our current location. We greatly appreciate you being a loyal Aston guest. We also appreciate your feedback regarding your breakfast experience. We apologize if the current breakfast area appears crowded, uncomfortable, and if food and beverage replenishment is not as quick as it should be. This is a very important concern for us. Your suggestion to arrange the breakfast area to be more partitioned for guest comfort will be taken into consideration and discussed with the relevant teams to inform our evaluation and improvement of our services in the future. We are committed to continuously improving the quality of our services, including comfort, menu variety, and service speed, so that we can once again provide you with the best breakfast experience you have ever had. We apologize for any inconvenience and thank you for your concern and focus on improving our services. We hope to welcome you back again with an even better experience next time. Sincerely, Renny Sandia, General Manager, Aston Pasteur Bandung
Translated by Google Icon
See original
P***p
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
Best location in Bandung and clean
Find this review helpful?
Accommodation's Reply
02 Mar 2026
Dear Gentlemen/Ladies, Please be informed that we appreciate your review. We are delighted to hear that our hotel's excellent location in Bandung and the cleanliness of our facilities provided you with a comfortable stay. Your compliments motivate our entire team to continue striving for the best service and quality. We look forward to welcoming you back in the future. Sincerely, Renny Sandia, General Manager, Aston Pasteur Bandung Hotel
Translated by Google Icon
See original
Guest
icon-origin-TRAVELOKA
5.3
/10
Reviewed 4 week(s) ago
A very bad stay. The air conditioner in my first room was broken and extremely noisy, making it completely unusable. After moving rooms, I thought the problem was solved, but at night the noise was still very bad, and I could barely sleep. As a hotel, the most basic thing is to ensure guests have a good night's sleep. However, this experience completely fell short of that standard. Very disappointing, and I will not choose this hotel again.
Read More
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
02 Mar 2026
Dear Valued Guest, Thank you for taking the time to share your experience. We sincerely apologize for the inconvenience you experienced during your stay, particularly regarding the condition of the air conditioning in your first room and the persistent noise after being moved to a different room. This did not reflect the standard of service we expect, and we deeply regret that this affected the quality of your stay. We have forwarded this feedback to our engineering and housekeeping teams for thorough investigation and improvement to prevent such incidents from happening again. As a token of our concern, if you wish, we would be happy to assist you in directly following up on this issue and ensuring your next stay will be more comfortable. Once again, we apologize for this unpleasant experience and we look forward to welcoming you back with even better service in the future. Sincerely, Renny Sandia, General Manager, Aston Pasteur Hotel Bandung
Translated by Google Icon
See original
L***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
The service is good... The staff is friendly... Thank you to the helper and Ms. Siti who is on duty in the parking area.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
24 Feb 2026
Dear Gentlemen/Ladies, Please be informed briefly that we appreciate your review. We are delighted to hear that the excellent service and friendliness of our team at Aston Pasteur Bandung provided you with a memorable experience during your stay. We would like to express our special thanks and appreciation to the helpful staff and Mr. Siti at the parking area for their outstanding service. This motivates us to continue striving to maintain the quality of service for all our guests. We hope to welcome you back again in the future. Sincerely, Renny Sandia, General Manager
Translated by Google Icon
See original
sulistyo a. p.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
The Aston Pasteur Hotel is really good.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
24 Feb 2026
Dear Mr. Sulistiyo, Greetings from all of us. Thank you for your kind review. We are delighted to hear that you were comfortable and enjoyed your stay with us, and that our team provided a friendly and memorable experience. Your review encourages us to continue maintaining and improving the quality of our service in the future. We hope to welcome you back to Aston Pasteur Bandung again. Sincerely, Renny Sandia, General Manager
Translated by Google Icon
See original
R***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 5 week(s) ago
Arrived at the hotel at 2:30 PM to check in, but the room wasn't ready. I was told to wait 40 minutes. Everything else was fine.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
24 Feb 2026
Dear Valued Guest, Thank you for your review. We apologize for the inconvenience you experienced due to the waiting time during check-in at Aston Pasteur Bandung. We understand this may have affected your comfort during your first stay. We have noted your feedback and will incorporate it into our evaluation of our efforts to improve coordination and room availability for a faster and more efficient check-in process in the future. We appreciate your understanding and your appreciation for other aspects of your stay which were still satisfactory. We look forward to welcoming you back with even better service on your next visit. Sincerely, Renny Sandia, General Manager
Translated by Google Icon
See original
M***i
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Beautiful early morning view at Suite Room.
Find this review helpful?
Accommodation's Reply
24 Feb 2026
Dear customer, thank you so much for your valuable review. We are delighted to hear that you enjoyed the beautiful morning view from your Aston Pasteur Bandung Suite. We hope you enjoyed a special morning and that you will have a comfortable and enjoyable stay in the future. We look forward to welcoming you back and creating unforgettable memories for you. Sincerely, General Manager, Lenny Sandia
Translated by Google Icon
See original
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Bedroom 4 Aston Pasteur

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Aston Pasteur

Traveloka (16,311)
Other sources (207)
8.7
Very Good
From 16,311 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.8

Meal

8.7

Location

8.8

Service and Facilites

8.8

People often mention about Aston Pasteur
All
Staff Friendliness (371)
Bedroom (363)
Room Space (346)
Variety (331)
Bathroom (323)
Taste (322)
Ambiance (318)
Distance to City Center (311)
Hotel Area (300)
Accessibility (298)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Aston Pasteur

Number of reviews per page
20
40
Customer reviews
Lily H.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
I've been to Aston several times, and nothing has failed, but there was something I had to complain about during breakfast, for the sake of the guests' comfort... I hope it gets cleaned up...
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
17 Mar 2026
Dear Valued Guest, Thank you for choosing Aston Pasteur Hotel Bandung for your stay and for your continued support. We are pleased that you enjoyed your stay. However, we apologize for any inconvenience you experienced during breakfast. Your valuable feedback is important for improving the quality of our service and your comfort. We will contact the relevant department immediately. If you have any further questions, please contact our Front Office Manager, Mr. Ikhwan Nuddin, via WhatsApp (08*******333). We will do our best to make your next stay even more enjoyable. Thank you. Renee Sandia, General Manager, Aston Pasteur Hotel Bandung
Translated by Google Icon
See original
A***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The place is very nice and comfortable, hopefully we can come back for another holiday and stay at Aston Hotel.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
14 Mar 2026
Dear Gentlemen/Ladies, Sincerely, Aston Pasteur Hotel Bandung. Thank you for your positive review. We are delighted to hear that you enjoyed your stay at Aston Pasteur Hotel Bandung. We sincerely hope to welcome you back again in the future to ensure you have another enjoyable stay. Sincerely, Renny Sandia, General Manager, Aston Pasteur Hotel Bandung
Translated by Google Icon
See original
A***f
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Good accommodation and location
Find this review helpful?
Accommodation's Reply
12 Mar 2026
Dear Valued Guest, Sincerely, Aston Pasteur Hotel Bandung. Thank you for your kind review. We are delighted to hear that our accommodations and location provided you with a comfortable stay. Your compliments motivate us to continue improving the quality of our services and facilities for all our guests. We look forward to welcoming you back to Aston Pasteur Hotel Bandung in the future. Sincerely, Renny Sandia, General Manager, Aston Pasteur Hotel Bandung
Translated by Google Icon
See original
D***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
I have stayed here many times, the service is always friendly and very satisfying, the breakfast is also very delicious and varied.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
12 Mar 2026
Dear Valued Guest, Aston Pasteur Hotel Bandung extends its deepest respects and gratitude for your choice of accommodation and for your positive review. We are delighted to hear that our team is always friendly and attentive to your needs. We are also pleased to hear that our breakfast is well-prepared and offers a wide variety of choices to suit your preferences. Your appreciation and trust motivate us to continuously improve the quality of our services and facilities. We look forward to welcoming you again on your next visit to Aston Pasteur Hotel Bandung. Sincerely, Renny Sandia, General Manager, Aston Pasteur Hotel Bandung
Translated by Google Icon
See original
Verified Traveler
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 week(s) ago
Aston Pasteur is a comfortable place to stay and close to Hussein Air Force Base, making it easy for me and my team to work and relax. We'll definitely be back!
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
12 Mar 2026
Dear Valued Guest, Aston Pasteur Hotel Bandung extends its deepest respects and gratitude for your positive review and for choosing Aston Pasteur Hotel Bandung as your accommodation. We are delighted to hear that our hotel's location near Husein Sastranegara Air Base made it convenient for you and your team to enjoy activities and relaxation. Your compliments motivate us to continue providing the best service and guest experience. We look forward to welcoming you and your team back again in the future. Sincerely, Renny Sandia, General Manager, Aston Pasteur Hotel Bandung
Translated by Google Icon
See original
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Clean, comfortable place and delicious food
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
09 Mar 2026
Dear Ladies and Gentlemen, Sincerely yours, Aston Pasteur Bandung. Thank you for taking the time to share your experience at Aston Pasteur Bandung. We are delighted that you found our premises clean and comfortable, and that you enjoyed the food we served. Your compliments motivate our entire team to continue striving to provide the best service and experience for all our guests. We hope to welcome you back on your next visit to Aston Pasteur Bandung. Sincerely, Renny Sandia, General Manager, Aston Pasteur Bandung
Translated by Google Icon
See original
Profile Picture
Faizal A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
good,..........................
Find this review helpful?
Accommodation's Reply
11 Mar 2026
Good evening, Mr. Faisal. Warm regards from Aston Pasteur Bandung Hotel. Thank you for your kind review. We are deeply appreciative of our team. We hope our service and guest experience continue to leave a positive impression on you. We look forward to welcoming you back on your next visit to Aston Pasteur Bandung. Sincerely, Renny Sandia, General Manager, Aston Pasteur Bandung Hotel
Translated by Google Icon
See original
Profile Picture
Faizal A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
good job,........................
Find this review helpful?
Accommodation's Reply
11 Mar 2026
Good evening, Mr. Faisal. Warm regards from Aston Pasteur Bandung Hotel. Thank you for your kind review. We are deeply appreciative of our team. We hope our service and guest experience continue to leave a positive impression on you. We look forward to welcoming you back on your next visit to Aston Pasteur Bandung. Sincerely, Renny Sandia, General Manager, Aston Pasteur Bandung Hotel
Translated by Google Icon
See original
Cahayaku
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Strategic location, and also this is my first experience in Bandung staying at the Aston Pasteur Hotel which is very nice, comfortable, and pleasant.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
04 Mar 2026
Dear Gentlemen/Ladies, It is with great pleasure that we at Aston Pasteur Hotel Bandung express our gratitude for sharing your first visit to Bandung and choosing our hotel as your accommodation. We are delighted to hear that our excellent location and comfortable and pleasant atmosphere have left a lasting impression on you throughout your stay. We are honored to have been a part of your first experience in Bandung and we look forward to welcoming you back on your next visit for an even more memorable experience. Sincerely, Renny Sandia, General Manager, Aston Pasteur Hotel Bandung
Translated by Google Icon
See original
D***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
My family and I have stayed at Aston Pasteur many times because of its strategic location and wide variety of food. Thank you, Aston.🙏
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
02 Mar 2026
Dear Gentlemen/Ladies, On our deepest respect, we extend our sincere gratitude for your trust and loyalty, and for repeatedly choosing Aston Pasteur Hotel as your accommodation. We are delighted to know that our excellent location and diverse culinary offerings continue to provide you with comfort and satisfaction. Your appreciation motivates us to consistently maintain the highest quality service and facilities for all our guests. We look forward to welcoming you and your family back again in the future. Sincerely, Renny Sandia, General Manager, Aston Pasteur Hotel Bandung
Translated by Google Icon
See original
D***y
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The entire staff was very friendly. The lobby was clean, and the restaurant was spacious enough, but the food was varied and delicious. The rooms were spacious and clean, though the TVs weren't smart.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
03 Mar 2026
Dear Valued Guest, Thank you for your review. We are delighted to hear that you were satisfied with the friendliness of our staff, the cleanliness and comfort of the lobby area, the variety and taste of the food in the restaurant, and the spacious and clean rooms. Regarding your suggestion about the lack of smart TVs, we appreciate your attention to this. This feedback will be used in our evaluation process to improve the quality of our facilities in the future. Your compliments motivate our entire team to continue striving for the best possible service. We look forward to welcoming you again on your next visit. Sincerely, Renny Sandia, General Manager, Aston Pasteur Hotel Bandung
Translated by Google Icon
See original
s***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
The room was very clean, and the staff were all very friendly. It had a good view in the morning, and the location was very strategic, close to the toll gate.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
02 Mar 2026
Dear Valued Guest, Thank you for your review. We are delighted to hear that the cleanliness of the room, the friendliness of all the staff, the beautiful morning view, and the hotel's location near the toll booth provided you with a memorable stay. Your compliments motivate our entire team to continue striving for the best service. We hope to welcome you back in the future. Sincerely, Renny Sandia, General Manager, Aston Pasteur Hotel Bandung
Translated by Google Icon
See original
J***i
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 week(s) ago
The food for the ice melts quickly, I don't want it to melt quickly and I should have an ice cream cone ready.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
02 Mar 2026
Dear [Guest Name], Respectfully yours, Thank you for your feedback. We apologize if the ice cream served at breakfast did not meet your expectations, particularly regarding it melting quickly and the lack of a cone. This feedback is very important to us. We will immediately contact the relevant team to ensure that the quality of ice cream storage and serving is better managed, and we will consider providing cones to enhance your breakfast experience. Thank you for your concern and interest in improving our service. We hope to provide a better experience on your next visit. Sincerely, Renny Sandia, General Manager, Aston Pasteur Hotel Bandung
Translated by Google Icon
See original
Siti S.
icon-origin-TRAVELOKA
8.4
/10
Reviewed 4 week(s) ago
I've been a customer of the app for decades. I've also been a guest at Aston hotels for decades, from when I moved from my previous hotel, which was nearby, until I moved. My suggestion for guest convenience is to create two separate breakfast locations. Honestly, breakfast at Aston isn't as good or comfortable as it used to be. It's now more hectic, crowded, and refills are slow, even for just water. As a long-time guest, I hope Aston can improve its breakfast service, because honestly... it used to be the best breakfast at Aston hotels. Thank you.
Read More
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
02 Mar 2026
Dear Mr. Siti, Greetings from all of us. Thank you for your continued loyalty and trust in us, from our original hotel to our current location. We greatly appreciate you being a loyal Aston guest. We also appreciate your feedback regarding your breakfast experience. We apologize if the current breakfast area appears crowded, uncomfortable, and if food and beverage replenishment is not as quick as it should be. This is a very important concern for us. Your suggestion to arrange the breakfast area to be more partitioned for guest comfort will be taken into consideration and discussed with the relevant teams to inform our evaluation and improvement of our services in the future. We are committed to continuously improving the quality of our services, including comfort, menu variety, and service speed, so that we can once again provide you with the best breakfast experience you have ever had. We apologize for any inconvenience and thank you for your concern and focus on improving our services. We hope to welcome you back again with an even better experience next time. Sincerely, Renny Sandia, General Manager, Aston Pasteur Bandung
Translated by Google Icon
See original
P***p
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
Best location in Bandung and clean
Find this review helpful?
Accommodation's Reply
02 Mar 2026
Dear Gentlemen/Ladies, Please be informed that we appreciate your review. We are delighted to hear that our hotel's excellent location in Bandung and the cleanliness of our facilities provided you with a comfortable stay. Your compliments motivate our entire team to continue striving for the best service and quality. We look forward to welcoming you back in the future. Sincerely, Renny Sandia, General Manager, Aston Pasteur Bandung Hotel
Translated by Google Icon
See original
Guest
icon-origin-TRAVELOKA
5.3
/10
Reviewed 4 week(s) ago
A very bad stay. The air conditioner in my first room was broken and extremely noisy, making it completely unusable. After moving rooms, I thought the problem was solved, but at night the noise was still very bad, and I could barely sleep. As a hotel, the most basic thing is to ensure guests have a good night's sleep. However, this experience completely fell short of that standard. Very disappointing, and I will not choose this hotel again.
Read More
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
02 Mar 2026
Dear Valued Guest, Thank you for taking the time to share your experience. We sincerely apologize for the inconvenience you experienced during your stay, particularly regarding the condition of the air conditioning in your first room and the persistent noise after being moved to a different room. This did not reflect the standard of service we expect, and we deeply regret that this affected the quality of your stay. We have forwarded this feedback to our engineering and housekeeping teams for thorough investigation and improvement to prevent such incidents from happening again. As a token of our concern, if you wish, we would be happy to assist you in directly following up on this issue and ensuring your next stay will be more comfortable. Once again, we apologize for this unpleasant experience and we look forward to welcoming you back with even better service in the future. Sincerely, Renny Sandia, General Manager, Aston Pasteur Hotel Bandung
Translated by Google Icon
See original
L***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
The service is good... The staff is friendly... Thank you to the helper and Ms. Siti who is on duty in the parking area.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
24 Feb 2026
Dear Gentlemen/Ladies, Please be informed briefly that we appreciate your review. We are delighted to hear that the excellent service and friendliness of our team at Aston Pasteur Bandung provided you with a memorable experience during your stay. We would like to express our special thanks and appreciation to the helpful staff and Mr. Siti at the parking area for their outstanding service. This motivates us to continue striving to maintain the quality of service for all our guests. We hope to welcome you back again in the future. Sincerely, Renny Sandia, General Manager
Translated by Google Icon
See original
sulistyo a. p.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
The Aston Pasteur Hotel is really good.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
24 Feb 2026
Dear Mr. Sulistiyo, Greetings from all of us. Thank you for your kind review. We are delighted to hear that you were comfortable and enjoyed your stay with us, and that our team provided a friendly and memorable experience. Your review encourages us to continue maintaining and improving the quality of our service in the future. We hope to welcome you back to Aston Pasteur Bandung again. Sincerely, Renny Sandia, General Manager
Translated by Google Icon
See original
R***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 5 week(s) ago
Arrived at the hotel at 2:30 PM to check in, but the room wasn't ready. I was told to wait 40 minutes. Everything else was fine.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
24 Feb 2026
Dear Valued Guest, Thank you for your review. We apologize for the inconvenience you experienced due to the waiting time during check-in at Aston Pasteur Bandung. We understand this may have affected your comfort during your first stay. We have noted your feedback and will incorporate it into our evaluation of our efforts to improve coordination and room availability for a faster and more efficient check-in process in the future. We appreciate your understanding and your appreciation for other aspects of your stay which were still satisfactory. We look forward to welcoming you back with even better service on your next visit. Sincerely, Renny Sandia, General Manager
Translated by Google Icon
See original
M***i
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Beautiful early morning view at Suite Room.
Find this review helpful?
Accommodation's Reply
24 Feb 2026
Dear customer, thank you so much for your valuable review. We are delighted to hear that you enjoyed the beautiful morning view from your Aston Pasteur Bandung Suite. We hope you enjoyed a special morning and that you will have a comfortable and enjoyable stay in the future. We look forward to welcoming you back and creating unforgettable memories for you. Sincerely, General Manager, Lenny Sandia
Translated by Google Icon
See original
Number of reviews per page
20
40