8.4
Very Good
From 50 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.4

Meal

8.4

Location

9.0

Service and Facilites

8.8

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Traveler Reviews Crown Royale Hotel

Number of reviews per page
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40
Customer reviews
Franky L.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 241 week(s) ago
Nice place to stay but sad that the LGU is very strict... Spacious, well maintained and very clean room. Fast wifi, high quality bed and friendly staff... breakfast can not be served at the restaurant and that makes the experience sad
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Accommodation's Reply
05 Jan 2021
Thank you sir... Hope to see you again, Be safe always. God Bless Yours In Service, Hubert Jamison Resident Manager
Theresa A.
icon-Romantic
Romantic
icon-origin-TRAVELOKA
8.8
/10
Reviewed 285 week(s) ago
We stayed in the old wing. Since it isn't new, furnishings and interior may not be perfect and have worn out by the place was clean and spacious.
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Accommodation's Reply
25 Feb 2020
Dear Sir/Madam, Greetings of Peace from Crown Royale Hotel! Thank you for taking the time to review our property. Your comments are very much valued and we appreciate your reviews regarding our customer service. Our staff is well- trained to provide only the best quality in customer service that you deserve. In behalf or our management, we would like to extend our gratitude for staying with us. We are Hoping to see and serve you again. Thank you & God bless. Best Regards, Crown Royale Hotel
Rowel S.
icon-origin-TRAVELOKA
5.7
/10
Reviewed 314 week(s) ago
The rooms need to update. The ceiling has plenty of tapes
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Michael V. O.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 337 week(s) ago
Spacious room, nice staff, good food. Good event’s place. Everything you ask for and need is here.
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EVERT L. M.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 346 week(s) ago
Nice comfortable bed and pillows. Accommodating service. Clean Rooms
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Dats M. S.
icon-origin-TRAVELOKA
5.7
/10
Reviewed 348 week(s) ago
We have encountered too many problems. First, the hotel won't allow early check in despite that there's already a room availability. The hotel receptionist advise of 300 PHP per hour for early check in. I never heard anything like this from other hotels. Second, the room was spacious but the air condition was horrible. It couldn't maintain the desire or comfortable temperature. We have to asked for a fan and not to mention, we made several follow ups just to get a fan. Lastly, the food was pricey, it seems this hotel try to charge people like they are like a 4 or 5 star hotel. A glass of ice tea for 80 PHP? A tapsilog for 210 Pesos?
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Pham T. H. N.
icon-origin-TRAVELOKA
5.2
/10
Reviewed 352 week(s) ago
1st day. Lock got broken but nobody came to fix. Must ask receptionist open every time I went out and went back. There was a cockroach in my room. I have to ask change the room. There was no apologize came from hotel 2nd day. Water tap and shower were too bad. Flow rate is quite weak.
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Ang H.
icon-Business
Business
icon-origin-TRAVELOKA
7.0
/10
Reviewed 355 week(s) ago
The stay was ok. The bathrobe is not free and you have to rent it for 500php each unlike in The Plaza hotel in Balanga that is readily available in the room. The bathroom has mildew and molds. But on a positive note, the food was bom digs!
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Teresita P. D.
icon-Family
Family
icon-origin-TRAVELOKA
9.7
/10
Reviewed 381 week(s) ago
it was a fun stay the staff were accommodating and the room was bigger than the usual
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Jay L.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 385 week(s) ago
Cozy yet simple and very nice location made my stay at Crown Royale Hotel excellent!
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Geraldine M. F.
icon-Family
Family
icon-origin-TRAVELOKA
9.7
/10
Reviewed 401 week(s) ago
They should clean their toilet wall tiles now
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Veronica A. M.
icon-Romantic
Romantic
icon-origin-TRAVELOKA
8.8
/10
Reviewed 404 week(s) ago
Place was good. Food for breakfast could be improved. The garlic rice has too much water.
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Jennifer L Quintero
icon-Family
Family
icon-origin-TRAVELOKA
9.1
/10
Reviewed 404 week(s) ago
Very accommodating staff, very good location - accessible to all your needs.
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Katrina B.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 405 week(s) ago
Location is superb very near serenitea and starbucks. Room is basic, clean and has old design. Price is a little high for hotel that has no amenities. But overall okay if your staying in bataan. Ps. Dont try the tapa its too sweet (tastes like tocino).
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Lucille N.
icon-Romantic
Romantic
icon-origin-TRAVELOKA
8.5
/10
Reviewed 408 week(s) ago
impressive front desk service and customer service
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Lucille N.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 419 week(s) ago
I love the service, very accommodating people
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Exegesis Jedidiah Ebarle
icon-Romantic
Romantic
icon-origin-TRAVELOKA
9.7
/10
Reviewed 422 week(s) ago
The staff were friendly and accommodating. Food was also good. The room was big, cozy and clean. The location was also very accessible, near restos, plaza, spa, etc.
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Geraldine R.
icon-Romantic
Romantic
icon-origin-TRAVELOKA
10.0
/10
Reviewed 422 week(s) ago
Great stay. Clean and comfortable room
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Mary J. J.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
9.4
/10
Reviewed 426 week(s) ago
The staff are very accommodating and friendly.
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Iris De Leon
icon-origin-TRAVELOKA
10.0
/10
Reviewed 436 week(s) ago
The location was great it was just inside the City and the transportation is not a problem, plus the breakfast was superb!
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