Crown Royale Hotel

easy check-in friendly staff, breakfast food choices were exeptional & excellent

I am so amazed with the way the staff treat their guests, very warm, friendly and so much polite.

Great location Hotels very clean restaurant on site. hot water in the shower was good. Staff were always friendly and helpful.

Very convenient location. Staff were very friendly and always helpful. Room was very clean. The shower was hot.

FANTASTIC hotel. Great rooms. Wonderful and helpful staff. Delicious free breakfast. HIGHLY RECOMMEND.

Enjoyed our stay

Staffs are very accomodating.

Staff was great

Our stay was short-lived as we transferred over to the Plaza Hotel. Two reasons: our family was there so it was convenient to be closer (although it's less than a km away) but because we did not find our room to be that comforting - the couch had a dried fluid stain on it and the room/hotel could use some renovations.

The staff is very friendly and very helpful! We had a small issue with the room and they took care of us immediately! I highly recommend this hotel for your stay in Balanga, it’s close to the city centre, restaurants and cafes, But most of all I was impressed with the service from the staff!

Proximity to all place of interest. Should updates room old air conditioning units its too old and noisy , should have more new selections for breakfast menus

The staff were attentive and polite and the check in abd out was efficient

Clean room

Location is good.

old hotel with very nice features.. staff was very nice.. Hotel has cockroaches not super bad but be aware..

Staffs were accomodating.

“Old” does not begin to describe it. If you told me the Bataan death march began here I’d believe it. Bed -uncomfortable. Water pressure -poor. No hot water in bathroom sink. None (or hot water not working) in shower. Wall AC unit much better at making noise than cooling room. Window curtains do not keep out the light. Light switch caked with dirt. One of the worst hotels of my life.

We should always check what are they put on the room.On our 2nd day of stay luckily i check how many face towel the gave to us cause during our check out they want to charge us coz luck of 2 face towel, so i told them that they only gave us only 1 face towel.

I first stayed here some 15 years ago. Things have changed in the area for sure, but the Hotel is much as I remembered it. We stayed in a Majestic Suite and it was a nice room, so I would recommend it. What didn't impress me is the Compendium in the room, stating rates for transport was not current and did not match the front desk copy. Fortunately the Hotel honoured the room compendium which is just as well, as it was already expensive at Php4500 so we could make a return trip to Mt. Samat. In fairness it is for a minivan serving 1-8 people, but of course for 1 or 2 it is expensive. There is no taxi or Grab service in Balanga City and a tricycle is probably not a good choice for that journey. The Hotel seems popular for weddings and other functions and seems well set up for those events.

Room water was not potable. Front desk had zero advice on what to do in the city, and had no maps to offer.