8.6
Very Good
From 5,834 reviews
Provided by travelers on
Cleanliness

8.6

Room Comfort

8.6

Meal

8.3

Location

8.9

Service and Facilites

8.5

People often mention about Hay Bandung
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Surroundings (156)
Distance to City Center (150)
Bedroom (148)
Ambiance (141)
Staff Friendliness (134)
Accessibility (128)
Bathroom (122)
Room Space (118)
Taste (110)
Hotel Area (108)
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Traveler Reviews Hay Bandung

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40
Customer reviews
M***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 day(s) ago
The cafe menu is top-notch. Close to the city center.
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T***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Great stay, cozy hotel, great location ⭐⭐⭐⭐⭐
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 week(s) ago
Strategically located, comfortable, and clean. Recommended hotel in Bandung.
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Triztan A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Nice cozy hotel, great stay, great location 🌟💚
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Triztan A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Cozy hotel, great stay here, recommended 👍
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setia b. s.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 2 week(s) ago
The location is great, close to everything, and there are plenty of cafes and traditional dishes like kupat tahu gempol (rice cake with tofu). The outdoor cafe is also great, offering a refreshing cool breeze while enjoying your meal.
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A***u
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 week(s) ago
Friendly hotel staff, strategic location.
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Verified Traveler
icon-origin-TRAVELOKA
7.2
/10
Reviewed 4 week(s) ago
My family spent 5 days here. The locations is great, lots of food places, fruit market, laundry nearby. The restaurants downstairs is good with food options coffee and great ice cream, the staff are friendly (especially the parking team) But I would say the room sizes are very small. I knew this when I booked though, so can't be surprised about it, but it was very small in the family room as the two beds took up the whole space. The wifi connection isn't good from the rooms so we would work from downstairs in the restaurant where the connection is very strong. And because I was in a room that can also be interconnecting we were only separated by a door to the next room so we could hear the family next doors conversations. But it was great value for money, clean, modern and comfortable beds! No real complaints on my end but just giving a picture for anyone wanting to stay. We had business and Lot's of activities so didn't mind all the small things.
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M***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 week(s) ago
The location is strategic, near fruit shops, cake shops, etc.
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t***i
icon-origin-TRAVELOKA
8.7
/10
Reviewed 4 week(s) ago
Strategic location and close to culinary locations, breakfast variety and taste must be improved
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D***n
icon-Medical
Medical
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
The bathroom will be even cleaner.
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D***n
icon-Medical
Medical
icon-origin-TRAVELOKA
8.7
/10
Reviewed 4 week(s) ago
My suggestion is to pay more attention to the cleanliness of the bathroom. It seems there's still a lot of hair left over from previous guests.
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Y***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 5 week(s) ago
I've stayed at Hay Bandung several times, and the experience is always pleasant because the hotel is very strategic, the rooms are comfortable, and the food is quite tasty. The only downside is the basement parking lot is a bit small, the turn to get down to the basement, and it can be a bit slippery when it rains, but overall, the experience is pleasant 😊
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G***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 6 week(s) ago
A strategically located hotel, just a short walk to shopping and dining. The hotel has a cafe serving coffee and main course meals. The hotel interior and ambiance are quite aesthetic, but bathroom cleanliness needs improvement. The hotel responded well to complaints and promptly moved us to a better room. There's room for improvement for the management, thank you to the staff for their responsiveness.
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Stephanie S.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
The location is good in the middle of the city, the room is quite spacious, clean, only parking will be a challenge because it is limited, but you can help by leaving the key
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R***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
Booked a twin room and when I checked in, they said I was upgraded to a triple room with a balcony..Because the twin room was sold out. Strange! Even though I booked it 2 weeks before. Okay. Disappointing.. What they said was a balcony, was just a small terrace and dirty. Lots of cigarette butts and ash. Look at the photo, yes. And the bed is small. It's hard to turn over. Luckily it was only one night. For those with a large body, this is real. The bed is uncomfortable. Don't want to exchange it for a triple room.
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I***a
icon-origin-TRAVELOKA
7.0
/10
Reviewed 6 week(s) ago
No smart tv, outside noise audible from the room even door closing from next door. Wifi speed could be improved
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felicia z.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The hotel is strategically located and very homey
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t***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
From the outside, the hotel looks beautiful. The location is excellent, close to many delicious restaurants and within walking distance. So, even without breakfast, it's perfectly safe. Upon closer inspection, the hotel's details are quite lacking, especially in terms of cleanliness. The bathroom floor is crusty, the towels and blankets (unfortunately, the blanket wasn't photographed) aren't spotlessly white, and the hotel hallway floor is dirty. Sound from outside the room leaks heavily, and the Wi-Fi is poor. It's fine for chatting, but even browsing basic websites is quite slow.
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Amir A. A. P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 7 week(s) ago
Great location, great surrounding
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