Hay Bandung

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8.6
/10
Very Good
6,067 reviews

What Guests Say About Their Stay

Distance To City Center (301)
Surroundings (292)
Bedroom (268)
Ambiance (263)

R***R

10.0
/ 10
It's on the list of top hotels in terms of access, comfort, facilities, and cleanliness. The food is a bit varied, but it's delicious. The staff is also friendly. Overall, it was very comfortable and I'd come back again.
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Mita W. N.

9.4
/ 10
Overall the best. Can’t complain. The hotel was great and the staff were nice. Stayed here for a business trip and it was pleasant. Will be staying here again next time. Thank you and keep up the good work!!

Mita W. N.

9.1
/ 10
First time stayed at Hay Hotel and it was awesome. The room was clean, new design and modern. Staff were helpful and nice. Surrounding with distro shops and restaurants. Worth the price. Next time will be staying here again. Thank you

N***i

9.7
/ 10
I love this hotel. It has a calming atmosphere and lots of interesting photo spots. The lobby also has stalls selling food and souvenirs from the past. The staff are all friendly. There are also many room types to choose from, and I chose Hay 3 yesterday. The hotel's location is very strategic. As soon as you leave the hotel, you'll find lots of FO options along the road, including fruit shops, cake shops, cafes, and even a laundry service nearby.
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Radian A.

10.0
/ 10
This is my third time staying at Hay. There are plenty of culinary options and restaurants nearby. It's the only hotel I've come across that has a water tap downstairs for ablutions. Awesome.
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In the Area
See Map
Jalan Truno Joyo No. 19 , Riau Street, Bandung, Jawa Barat, Indonesia, 40115

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
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Unique Architecture
Top-Rated Restaurant
Within walking distance to Tourist Attraction
Staying at Hay Bandung is a good choice when you are visiting Riau Street. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Hay Bandung Address: Map & Location

Jalan Truno Joyo No. 19 , Riau Street, Bandung, Jawa Barat, Indonesia, 40115
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Lobby Hay Bandung
Lobby 2 Hay Bandung

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Location


Staying at Hay Bandung is a good choice when you are visiting Riau Street.

About Hay Bandung

Not only located within easy reach of various places of interests for your adventure, but staying at Hay Bandung will also give you a pleasant stay.

Hay Bandung is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.

For you, travelers who wish to travel comfortably on a budget, Hay Bandung is the perfect place to stay that provides decent facilities as well as great services.

Whether you are planning an event or other special occasions, Hay Bandung is a great choice for you with a large and well-equipped function room to suit your requirements.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Hay Bandung.

Hay Bandung is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Are you a shopaholic? Staying at Hay Bandung will surely spoil you for numerous shopping centers nearby.

When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, Hay Bandung provides a pleasant accommodation for your stay.

From business event to corporate gathering, Hay Bandung provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Hay Bandung, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Hay Bandung is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Hay Bandung is suitable for you who value privacy during your stay.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hay Bandung.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hay Bandung exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Hay Bandung is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Hay Bandung is the right place to stay.

All facilities in Hay Bandung

Bar, Cafe and Lounge Hay Bandung
Bar, Cafe and Lounge
Functional Hall Hay Bandung
Functional Hall
Lobby Hay Bandung
Lobby
Exterior Hay Bandung
Exterior
Bedroom Hay Bandung
Bedroom

Food and Drinks

  • Restaurant with AC
  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Breakfast served to the table
  • Breakfast (surcharge)
  • Brunch
  • Buffet dinner
  • Buffet lunch
  • Cafe
  • Continental breakfast
  • Dining area
  • Early bird breakfast
  • Hot breakfast
  • Late riser breakfast
  • No alcohol
  • Set menu dinner
  • Set menu lunch
  • Snacks
  • Snack bar
  • Vegetarian meal

Hotel Services

  • Bellhop
  • Welcoming drinks
  • Concierge
  • Doorman
  • Early Check-in
  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Limited hours room service
  • Luggage storage
  • Newspaper in lobby
  • Newspaper
  • Porter

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Early check-in
  • Elevator
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

General

  • AC
  • Ballroom
  • Banquet
  • Family room
  • Fireplace in lobby
  • Heater
  • Non-smoking room
  • Rooftop terrace
  • Smoking area
  • Smoke-free
  • Terrace

Business Facilities

  • Business center
  • Business facilities
  • Conference hostess
  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector
  • Business centre
  • Theatre/auditorium

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Shower
  • TV

Transportation

  • Limited parking
  • Secure parking
  • Valet parking

Connectivity

  • Free WiFi

Accessibilty

  • Disabled access friendly

Accommodation Policy & General Information in Hay Bandung

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00

Contact Accommodation Before Arrival

Guests should contact hotel 1 day(s) prior to arrival

General Check-in Instructions

FOR BOOKING CONFIRMATION PLEASE CONTACT 08891166888 Detail Prosedur Check In 1. Required to leave a key deposit of IDR.100,000 upon check-in and will returned upon check-out 2. Show your ID/KTP/KITAS/PASSPORT upon check-in 3. Special Request, Early Check-In, Late Check-Out subject to availability room upon check-in 4. Pets do not allowed 5. Valet Parking if Free 6. A non-refundable policy shall apply for all accommodation paid 7. Booking will only be confirmed once we have received a cash deposit or bank transfer 8. No show - Full Payment 9. Check-In time starts from 14:00 or will be charge if you check in before this time 10. Check-Out time maximum at 10:00 or will be charge late check ou fee if you check out after this time 11. All room are NON-SMOKING! 12. Guest will be liable for lost or damage property incurred by them during their stay 13. Please hand in room keys to reception before leaving the hotel at any given time. Lost room keys will incur IDR.100,000 charge per key 13.During Ramadhan Please contact hotel if you want to provide Sahur before 7PM ( 19:00 )
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General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hay Bandung
45
Number of floors in Hay Bandung
6
Another facilities in Hay Bandung
Restaurant with AC, A la carte breakfast, A la carte dinner, A la carte lunch, Bar

Frequently asked question in Hay Bandung

What are available facilities at Hay Bandung?
There are top facilites at Hay Bandung such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Hay Bandung?
Check-in time at Hay Bandung is staring from From 15:00 while the latest check-out time is at before Before 11:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Hay Bandung provide breakfast?
Yes, Hay Bandung provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Hay Bandung?
Hay Bandung is officially classified as a 3.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Hay Bandung have?
Hay Bandung has 6 floors.
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More Reviews from Other Guests in Hay Bandung

8.6
Very Good
From 6,067 reviews
Provided by travelers on
Cleanliness

8.6

Room Comfort

8.6

Meal

8.3

Location

9.0

Service and Facilites

8.5

People often mention about Hay Bandung
All
Surroundings (192)
Distance to City Center (187)
Bedroom (187)
Ambiance (178)
Staff Friendliness (167)
Bathroom (155)
Accessibility (153)
Room Space (147)
Hotel Area (138)
Taste (130)
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Most Recent
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With Text
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Traveler Reviews Hay Bandung

Number of reviews per page
20
40
Customer reviews
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
A hotel in Bandung with all non-smoking rooms. Clean, comfortable, and cozy.
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R***R
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
It's on the list of top hotels in terms of access, comfort, facilities, and cleanliness. The food is a bit varied, but it's delicious. The staff is also friendly. Overall, it was very comfortable and I'd come back again.
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Mita W. N.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 week(s) ago
Overall the best. Can’t complain. The hotel was great and the staff were nice. Stayed here for a business trip and it was pleasant. Will be staying here again next time. Thank you and keep up the good work!!
Find this review helpful?
Mita W. N.
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 1 week(s) ago
First time stayed at Hay Hotel and it was awesome. The room was clean, new design and modern. Staff were helpful and nice. Surrounding with distro shops and restaurants. Worth the price. Next time will be staying here again. Thank you
Find this review helpful?
Aprilia D. S.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
Overall, the design and cleanliness are very good, but the variety of food and the taste at breakfast are just so-so.
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N***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
A compact yet comfortable hotel. Recommended for those looking to stay in Bandung.
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N***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 2 week(s) ago
A hotel with a strategic location and a comfortable, shady environment. Suitable for families and solo travelers.
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S***l
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 week(s) ago
The lights are too dark, maybe you could add some lighting on the dressing table.
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Laksmi V.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.7
/10
Reviewed 3 week(s) ago
Our only complaints were the bathroom, which wasn't very clean, and the towels weren't very clean. Otherwise, we were quite satisfied, especially with its strategic location.
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1 people find it helpful
s***i
icon-origin-TRAVELOKA
9.1
/10
Reviewed 3 week(s) ago
The hotel is strategically located. It's close to culinary centers and bistros. Luckily, I stayed on a weekday, so it wasn't too congested and was close to the PVJ area. In the morning, I could also walk to the surrounding culinary spots. Unfortunately, the soundproofing in the room was poor, so when guests in the next room chatted, I could hear them in my room.
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D***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.7
/10
Reviewed 4 week(s) ago
I booked a non-smoking room but was given a room that smelled of cigarettes. I was given a replacement room, but the floor was still stained and dirty, so I asked for a second cleaning. I stayed the second night and asked for the room to be cleaned, but it hadn't been cleaned until the afternoon. Please improve the cleanliness of the rooms.
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2 people find it helpful
F***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 4 week(s) ago
A hotel with a unique design, lots of old-school snacks. Most importantly, it's clean.
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1 people find it helpful
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
My second stay at Hay, and it was still pleasant, but I'd like to suggest adding some white/bright lighting for work, as for someone traveling on business like me who needs to do work, the lighting isn't adequate. Overall, it's okay, thanks.
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F***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.4
/10
Reviewed 4 week(s) ago
I've stayed at Hay more than once, but this was the first time I was disappointed with the room I got. Some of the lights wouldn't work, the front light was also out, making the room feel gloomy. The plugs on the desk were loose, the doormat was torn, and the curtains were loosely pulled down. The Wi-Fi was intermittent. Hay is always my family and I's first choice when we visit Bandung. It's strategically located, close to culinary spots. Please improve in the future.
Read More
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hery m.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
3 star hotel but the facilities are not yet smart TV and the breakfast is still limited.
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T***s
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 week(s) ago
Great location close to everywhere, friendly staff, only thing is the hair dryer in the room doesn't work.
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N***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
I love this hotel. It has a calming atmosphere and lots of interesting photo spots. The lobby also has stalls selling food and souvenirs from the past. The staff are all friendly. There are also many room types to choose from, and I chose Hay 3 yesterday. The hotel's location is very strategic. As soon as you leave the hotel, you'll find lots of FO options along the road, including fruit shops, cake shops, cafes, and even a laundry service nearby.
Read More
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1 people find it helpful
D***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.2
/10
Reviewed 5 week(s) ago
The location is very strategic, close to everything, with plenty of cafes, a shady place for morning walks, and plenty of culinary delights. The breakfast lacks variety and taste. The food isn't very appealing. Perhaps because the hotel is a bit old, the sheets and towels have faded and aren't white, making them look shabby. It would be nice to have them replaced. Anyway, everything is fine.
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1 people find it helpful
Muhammad F.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
Overall good stay, especially if you want to explore the city center.
Find this review helpful?
J***a
icon-origin-TRAVELOKA
8.8
/10
Reviewed 5 week(s) ago
The staff are very friendly and accommodating. Good hospitality.
Find this review helpful?
Number of reviews per page
20
40

Ready to make up your mind?

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Lobby 4 Hay Bandung

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.6
Very Good
From 6,067 reviews
Provided by travelers on
Cleanliness

8.6

Room Comfort

8.6

Meal

8.3

Location

9.0

Service and Facilites

8.5

People often mention about Hay Bandung
All
Surroundings (192)
Distance to City Center (187)
Bedroom (187)
Ambiance (178)
Staff Friendliness (167)
Bathroom (155)
Accessibility (153)
Room Space (147)
Hotel Area (138)
Taste (130)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Hay Bandung

Number of reviews per page
20
40
Customer reviews
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
A hotel in Bandung with all non-smoking rooms. Clean, comfortable, and cozy.
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See original
Find this review helpful?
R***R
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
It's on the list of top hotels in terms of access, comfort, facilities, and cleanliness. The food is a bit varied, but it's delicious. The staff is also friendly. Overall, it was very comfortable and I'd come back again.
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Find this review helpful?
Mita W. N.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 week(s) ago
Overall the best. Can’t complain. The hotel was great and the staff were nice. Stayed here for a business trip and it was pleasant. Will be staying here again next time. Thank you and keep up the good work!!
Find this review helpful?
Mita W. N.
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 1 week(s) ago
First time stayed at Hay Hotel and it was awesome. The room was clean, new design and modern. Staff were helpful and nice. Surrounding with distro shops and restaurants. Worth the price. Next time will be staying here again. Thank you
Find this review helpful?
Aprilia D. S.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
Overall, the design and cleanliness are very good, but the variety of food and the taste at breakfast are just so-so.
Translated by Google Icon
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Find this review helpful?
N***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
A compact yet comfortable hotel. Recommended for those looking to stay in Bandung.
Translated by Google Icon
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Find this review helpful?
N***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 2 week(s) ago
A hotel with a strategic location and a comfortable, shady environment. Suitable for families and solo travelers.
Translated by Google Icon
See original
Find this review helpful?
S***l
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 week(s) ago
The lights are too dark, maybe you could add some lighting on the dressing table.
Translated by Google Icon
See original
Find this review helpful?
Laksmi V.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.7
/10
Reviewed 3 week(s) ago
Our only complaints were the bathroom, which wasn't very clean, and the towels weren't very clean. Otherwise, we were quite satisfied, especially with its strategic location.
Translated by Google Icon
See original
1 people find it helpful
s***i
icon-origin-TRAVELOKA
9.1
/10
Reviewed 3 week(s) ago
The hotel is strategically located. It's close to culinary centers and bistros. Luckily, I stayed on a weekday, so it wasn't too congested and was close to the PVJ area. In the morning, I could also walk to the surrounding culinary spots. Unfortunately, the soundproofing in the room was poor, so when guests in the next room chatted, I could hear them in my room.
Read More
Translated by Google Icon
See original
Find this review helpful?
D***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.7
/10
Reviewed 4 week(s) ago
I booked a non-smoking room but was given a room that smelled of cigarettes. I was given a replacement room, but the floor was still stained and dirty, so I asked for a second cleaning. I stayed the second night and asked for the room to be cleaned, but it hadn't been cleaned until the afternoon. Please improve the cleanliness of the rooms.
Read More
Translated by Google Icon
See original
2 people find it helpful
F***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 4 week(s) ago
A hotel with a unique design, lots of old-school snacks. Most importantly, it's clean.
Translated by Google Icon
See original
1 people find it helpful
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
My second stay at Hay, and it was still pleasant, but I'd like to suggest adding some white/bright lighting for work, as for someone traveling on business like me who needs to do work, the lighting isn't adequate. Overall, it's okay, thanks.
Translated by Google Icon
See original
Find this review helpful?
F***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.4
/10
Reviewed 4 week(s) ago
I've stayed at Hay more than once, but this was the first time I was disappointed with the room I got. Some of the lights wouldn't work, the front light was also out, making the room feel gloomy. The plugs on the desk were loose, the doormat was torn, and the curtains were loosely pulled down. The Wi-Fi was intermittent. Hay is always my family and I's first choice when we visit Bandung. It's strategically located, close to culinary spots. Please improve in the future.
Read More
Translated by Google Icon
See original
Find this review helpful?
hery m.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
3 star hotel but the facilities are not yet smart TV and the breakfast is still limited.
Translated by Google Icon
See original
Find this review helpful?
T***s
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 week(s) ago
Great location close to everywhere, friendly staff, only thing is the hair dryer in the room doesn't work.
Translated by Google Icon
See original
Find this review helpful?
N***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
I love this hotel. It has a calming atmosphere and lots of interesting photo spots. The lobby also has stalls selling food and souvenirs from the past. The staff are all friendly. There are also many room types to choose from, and I chose Hay 3 yesterday. The hotel's location is very strategic. As soon as you leave the hotel, you'll find lots of FO options along the road, including fruit shops, cake shops, cafes, and even a laundry service nearby.
Read More
Translated by Google Icon
See original
1 people find it helpful
D***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.2
/10
Reviewed 5 week(s) ago
The location is very strategic, close to everything, with plenty of cafes, a shady place for morning walks, and plenty of culinary delights. The breakfast lacks variety and taste. The food isn't very appealing. Perhaps because the hotel is a bit old, the sheets and towels have faded and aren't white, making them look shabby. It would be nice to have them replaced. Anyway, everything is fine.
Read More
Translated by Google Icon
See original
1 people find it helpful
Muhammad F.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
Overall good stay, especially if you want to explore the city center.
Find this review helpful?
J***a
icon-origin-TRAVELOKA
8.8
/10
Reviewed 5 week(s) ago
The staff are very friendly and accommodating. Good hospitality.
Find this review helpful?
Number of reviews per page
20
40