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Traveloka (354)

Other sources (33)

8.7

Very Good

From 354 reviews

Provided by travelers on

Cleanliness

8.8

Room Comfort

8.5

Meal

8.3

Location

9.1

Service and Facilites

8.7

People often mention about Cozy Hotel @ KL Sentral

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Staff Friendliness (49)

Distance to City Center (44)

Accessibility (42)

Bedroom (40)

Bathroom (40)

Room Space (35)

Hotel Area (34)

Ambiance (33)

Surroundings (30)

Family Friendly (30)

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Traveler Reviews Cozy Hotel @ KL Sentral

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Customer reviews

H***O

Business

8.2

/10

Reviewed 23 hour(s) ago

overall it was good. the room is clean and bigger space compared with others. it is located nearby NU Sentral with a walking distance around 1-2 minutes. the staffs are very polite and helpful. will consider to stay here again. thanks.

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t***i

Leisure

9.7

/10

Reviewed 5 day(s) ago

The location is close to the transportation hub, so if you are going to various places by bus, MRT, LRT, or whatever, it is highly recommended to stay here.

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Accommodation's Reply

30 Sep 2025

Dear Guest, Thank you for sharing your experience at Cozy Hotel. We are delighted to hear that our close proximity to transportation hubs made your trip easier and more convenient. We greatly appreciate your recommendation and look forward to welcoming you back for another enjoyable stay. Best regards, Cozy Hotel Management

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Verified Traveler

Business

9.7

/10

Reviewed 2 week(s) ago

Staffs are friendly and helpful. We got a big fridge in the bedroom. They decorate the towel and change the towel every day. There are 2 laundries next to the hotel.

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Accommodation's Reply

25 Sep 2025

Dear Valuable Guest, Thank you very much for staying with Cozy Hotel and for sharing your wonderful feedback. We are delighted to know that you enjoyed the friendliness and helpfulness of our staff, as well as the thoughtful touches such as the room’s big fridge, daily towel changes, and creative towel decorations. It’s also great to hear that the nearby laundry facilities added extra convenience to your stay. Your appreciation means a lot to us, and it inspires our entire team to continue delivering memorable experiences with care and dedication. We sincerely look forward to welcoming you back soon for another comfortable and enjoyable stay at Cozy Hotel. Warm regards, Cozy Hotel

O***a

8.5

/10

Reviewed 3 week(s) ago

Highly recommend staying here

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Accommodation's Reply

14 Sep 2025

Dear Valuable Guest, Thank you for your kind recommendation! We’re so glad you enjoyed your stay with us and truly appreciate your support. We look forward to welcoming you again at Cozy Hotel! Warm regards, Cozy Hotel Management

Dinda T. L.

8.5

/10

Reviewed 4 week(s) ago

Quite small yet okay, worth the price.

1 people find it helpful

Accommodation's Reply

06 Sep 2025

Dear Guest, Thank you for your feedback! We’re glad to know you found your stay worth the price, even though the room was a bit small. We appreciate your support and look forward to welcoming you again soon at Cozy Hotel! Warm regards, Cozy Hotel

Salehah M. S.

9.7

/10

Reviewed 4 week(s) ago

Very friendly and kind employees, clean and comfortable rooms, strategic location easy to use public transportation. Spacious front area of the hotel and there is a laundry next to the hotel. Very comfortable. Will repeat again at Cozy Hotel KL Central.

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Accommodation's Reply

05 Sep 2025

Dear Valuable Guest, Thank you so much for your wonderful feedback. We’re delighted to know that you enjoyed our friendly staff, clean and comfortable rooms, as well as the strategic location near public transportation. It’s great to hear that you also found the hotel surroundings convenient and comfortable. We truly appreciate your kind words and look forward to welcoming you back again at Cozy Hotel KL Sentral. Warm regards, Cozy Hotel Management

C***g

Leisure

10.0

/10

Reviewed 4 week(s) ago

A very nice place to stay. I think I will recommend my relatives and my friend to stay here while traveling.

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Accommodation's Reply

09 Sep 2025

Dear Valuable Guest, Thank you for your wonderful feedback! We’re delighted to know you enjoyed your stay and would recommend Cozy Hotel to your relatives and friends. Your support means a lot to us, and we look forward to welcoming you again soon. Warm regards, Cozy Hotel

S***i

Leisure

9.1

/10

Reviewed 5 week(s) ago

great! minus window only. recommended for traveller. whose look for cheap hotel

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Accommodation's Reply

02 Sep 2025

Dear Valuable Guest, Thank you for your kind review. We are glad you enjoyed your stay and found our hotel to be good value for travelers. We also note your comment regarding the room without a window and will take it into consideration. We look forward to welcoming you back to Cozy Hotel. Warm regards, Cozy Hotel Management

a***n

9.4

/10

Reviewed 6 week(s) ago

Recommended budget hotel near KL Sentral. Will go to this hotel again.

1 people find it helpful

Accommodation's Reply

02 Sep 2025

Dear Valuable Guest, Thank you for your kind review. We are delighted you enjoyed your stay and found our hotel a convenient budget option near KL Sentral. We look forward to welcoming you back to Cozy Hotel on your next visit. Warm regards, Cozy Hotel Management

d***i

Leisure

9.4

/10

Reviewed 6 week(s) ago

A budget hotel near KL Sentral. Clean, spacious rooms. Fast check-in and check-out. Full amenities, close to restaurants and laundry facilities.

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1 people find it helpful

Accommodation's Reply

23 Aug 2025

Dear valuable guest, Thank you for sharing your feedback. We’re glad you enjoyed our clean, spacious rooms, convenient location near KL Sentral, fast check-in/out, and nearby restaurants and laundry facilities. We look forward to welcoming you back to Cozy Hotel in the future! Warm regards, Cozy Hotel

M***d

9.4

/10

Reviewed 6 week(s) ago

The staff are very friendly, always greet you, the check-in & check-out process is fast and access to everywhere is easy.

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Accommodation's Reply

23 Aug 2025

Dear valuable guest, Thank you for your kind feedback. We’re delighted to hear that you enjoyed our friendly staff, fast check-in/out, and convenient access to nearby locations. We look forward to welcoming you back to Cozy Hotel soon! Warm regards, Cozy Hotel

G***t

8.2

/10

Reviewed 8 week(s) ago

The hotel is good and clean. The reception staff provided excellent service. However, the room is not soundproof. Noise from outside or from the next room can enter.

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1 people find it helpful

Accommodation's Reply

23 Aug 2025

Dear valuable guest, Thank you for sharing your feedback. We’re glad you found our hotel clean and our reception staff helpful. We apologize for the noise issues and understand how this may have affected your stay. Your comments will help us improve the guest experience. We hope to welcome you back to Cozy Hotel in the future! Warm regards, Cozy Hotel

Aldo P. S.

Medical

6.8

/10

Reviewed 8 week(s) ago

many sounds from next room and up floor the bathroom are dangerous no handle as its slippery after the shower

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Accommodation's Reply

23 Aug 2025

Thank you for sharing your feedback. We sincerely apologize for the disturbances from neighboring rooms and the safety concerns in the bathroom. Your comments are important, and we will address these issues to improve the safety and comfort of our guests. We appreciate your input and hope to provide a better experience in the future. Warm regards, Cozy Hotel

W***u

Leisure

8.8

/10

Reviewed 9 week(s) ago

good hotel with good location.. easy access to everywhere

1 people find it helpful

Accommodation's Reply

23 Aug 2025

Dear valuable guest, Thank you for your kind feedback. We’re delighted you enjoyed our hotel and convenient location with easy access to nearby attractions. We look forward to welcoming you back to Cozy Hotel soon! Warm regards, Cozy Hotel

Tristia W.

9.7

/10

Reviewed 10 week(s) ago

The rooms are spacious, clean, and the location is excellent. The staff is also friendly and helpful. Highly recommended!

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Accommodation's Reply

23 Aug 2025

Dear valuable guest, Thank you for your wonderful feedback. We’re glad you enjoyed our spacious and clean rooms, strategic location, and friendly, helpful staff. Your recommendation means a lot to us! We look forward to welcoming you back to Cozy Hotel soon! Warm regards, Cozy Hotel

P***g

Leisure

9.4

/10

Reviewed 11 week(s) ago

I've stayed here twice. The staff is friendly. The environment is a bit noisy. The room is comfortable. Only the toilet is slippery.

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Accommodation's Reply

23 Aug 2025

Dear valuable guest, Thank you for staying with us again and for your feedback. We’re glad you found our staff friendly and the room comfortable. We apologize for the noise and the slippery toilet and will take measures to improve safety and comfort. We hope to welcome you back to Cozy Hotel for another enjoyable stay! Warm regards, Cozy Hotel

r***a

Leisure

8.5

/10

Reviewed 11 week(s) ago

Good location. Exactly beneath KL Sentral station, there are shopping malls and many halal food courts.

1 people find it helpful

Accommodation's Reply

23 Aug 2025

Dear valuable guest, Thank you for your kind feedback. We’re glad you enjoyed our excellent location, convenient access to KL Sentral Station, nearby shopping mall, and halal food options. We look forward to welcoming you back to Cozy Hotel soon! Warm regards, Cozy Hotel

rezha p.

Leisure

8.8

/10

Reviewed 11 week(s) ago

Best location for tourists that are travelling around the city, just 3-5 minutes walk to the train station that is a hub to every corner of KL (and also train from airport). Many halal food options nearby and open 24/7.

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Accommodation's Reply

23 Aug 2025

Dear valuable guest, Thank you for your wonderful feedback. We’re delighted you enjoyed our prime location, convenient access to the train station, and nearby 24/7 halal food options. We look forward to welcoming you back to Cozy Hotel on your next visit to Kuala Lumpur! Warm regards, Cozy Hotel

Niko H.

6.6

/10

Reviewed 11 week(s) ago

the water went out in the middle of the night, so I couldn't take a shower.

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1 people find it helpful

Accommodation's Reply

23 Aug 2025

Dear valuable guest, Thank you for sharing your feedback. We sincerely apologize for the inconvenience caused by the water outage during your stay. We understand how frustrating this must have been and will take steps to ensure such issues are minimized in the future. We hope to have the opportunity to welcome you back to Cozy Hotel for a better experience. Warm regards, Cozy Hotel

LINA

Transit

9.7

/10

Reviewed 11 week(s) ago

Strategic location right in front of Nu Mall. Walk down the escalator to the left, and it's easy to find. There's a laundry machine next to the hotel. Super fast and friendly service, clean rooms, and most importantly, no odor, and a standard, affordable price. The best, definitely coming back again.

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Accommodation's Reply

23 Aug 2025

Dear valuable guest, Thank you for your wonderful feedback! We’re delighted that you enjoyed our strategic location, fast and friendly service, clean and fresh rooms, and convenient nearby laundry. We truly appreciate your kind words and look forward to welcoming you back to Cozy Hotel on your next visit. Warm regards, Cozy Hotel

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