Overall, it's okay. Cons: The only thing is that the hotel rooms priced at more than 800 thousand rupiah (Deluxe Balcony Mountain View / Seruni 3 Gunung Salak) don't have AC or a fan, making them uncomfortable. Breakfast is quite tasty and has a lot of variety. The pool area is poorly maintained and the supporting infrastructure is not up to scratch. The hotel area is clean, but the rooms and toilets aren't soundproof.

A bit creepy, Indigo kids don't try to stay here 🤪

The place is clean, the view is top-notch. There are plenty of swimming pools, and the weather is really cool, which is nice.

Friendly and pleasant stay here.

This hotel is very kid-friendly. The kids loved it and enjoyed their stay. However, the breakfast selection wasn't extensive.

A very spacious hotel with a wide variety of amenities. I'll definitely come back here again.

It's fantastic, there are a lot of activities from the hotel, especially in celebration of Indonesia's Independence Day.

The hotel is huge, with a stunning view. It has plenty of amenities, including plenty of swimming pools. The kids are happy and want to come back again.

It's really great. I never get bored staying here.

Hotel Seruni Gunung Salak is highly recommended for families. It has everything you need for a vacation.

Great and want to come back again for a vacation at Hotel Seruni.

The best hotel with 360 degree views and the most spacious and cleanest rooms.

Fun for children with lots of games and animals.

Everything is good, I don't regret coming here, especially on weekdays the swimming pool feels like it's private.

When I checked in at 10 p.m., the cashier was less than pleasant. Please pay more attention to how you welcome guests and assign rooms as you please. There were still plenty of rooms available, but just because I booked through the app, they were being disrespected even though we both paid. And then I had to add 100,000. Because it was late and I had my grandchild with me, I granted the cashier's request and added 100,000. I asked for a mountain view, but I was given a corner view, even though there were plenty of rooms in the middle, I knew that. The cashier was indeed rude, playing with me, just because I booked through the app. Tell the cashier who is playing with customers. With service like that, Seruni Restaurant will go bankrupt and will have no customers. Please replace the money-hungry cashier, she's hurting customers.

All the staff are helpful. The facilities are undeniable; everything is available. There's now a shuttle bus, making it convenient for visiting the airport. It's especially helpful for the elderly. Absolutely the best! If I had 74 kg of gold, I'd stay here every week without having to wait for promotions on different room types.

It's fun for a family vacation, but the breakfast doesn't have many choices and the price is quite high.

The children's games, the delicious food, and the spacious rooms were very impressive. It's just a shame there are no prayer directions. Everything else is fine.

I checked in at 11:30 PM. The hotel staff was very friendly and helpful. Hotel Seruni truly provides the best service every time, making it the most comfortable place for my family and I to stay and vacation.

The hotel staff was friendly, the rooms were clean and comfortable. It was a great experience.