first time staying here, overall quite satisfied, friendly staff, hotel area and room are clean, close to the city center, kids friendly but the minus in my room number 1103 the refrigerator is not cold, the TV is dark not bright even though it is set still dark, have called the staff but it took a long time to come until calling 2 times, wifi is a bit slow for a 4 star hotel, the swimming pool floor has many cracks that are prone to being hit by feet, the elevator is old, the car park is a bit narrow to access.