Louis Kienne Pemuda

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Overall Ratings & Reviews Louis Kienne Pemuda

Traveloka (4,019)
Other sources (2)
8.4
Very Good
From 4,019 reviews
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Cleanliness

8.5

Room Comfort

8.4

Meal

8.0

Location

8.8

Service and Facilites

8.4

People often mention about Louis Kienne Pemuda
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Distance to City Center (138)
Bedroom (126)
Staff Friendliness (117)
Bathroom (106)
Ambiance (101)
Surroundings (96)
Accessibility (96)
Room Space (95)
Family Friendly (87)
Hotel Area (87)
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Traveler Reviews Louis Kienne Pemuda

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Customer reviews
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erfandi s.
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10.0
/10
Reviewed 2 day(s) ago
Great, recommended, okay, okay..... In short, it's really great
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Accommodation's Reply
24 Feb 2026
Dear Mr. Irfandi, Sincerely yours, Louis Giann Pemuda Semarang Hotel. Thank you for taking the time to write a review of your stay at Louis Giann Pemuda Semarang Hotel. We are delighted to hear that you enjoyed your stay in the spacious and clean room, the friendly service, and the beautiful night view. We look forward to welcoming you back to our hotel again. Thank you. Sincerely, Customer Service Manager
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F***a
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Staycation
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10.0
/10
Reviewed 4 day(s) ago
It was a very pleasant stay. The receptionist and staff were very friendly, check-in was hassle-free, and the room was aesthetically pleasing. However, the downsides were that the room wasn't soundproof, so you could hear people talking from the other side of the room, and the toilet didn't have a bidet. Overall, it was okay. I'd stay here again.
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Accommodation's Reply
24 Feb 2026
Dear Valued Guest, It is with pleasure that we at Louis Giann Pemuda Semarang Hotel would like to express our gratitude for taking the time to write a review about your stay. We are delighted to hear that you enjoyed your stay in the spacious and clean rooms, as well as the friendly service from our staff. However, we regret your complaint regarding the lack of soundproofing in the rooms, which we have already investigated with the relevant department. We would greatly appreciate it if you could return to our hotel again. Thank you. Sincerely, Customer Service Manager
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S***a
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Leisure
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9.1
/10
Reviewed 4 day(s) ago
I've stayed here many times. While the rooms aren't particularly spacious, the beds are quite large, and the rooms aren't soundproof. I'd recommend paying more attention to room maintenance, such as cleaning the sheets and pillowcases.
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Accommodation's Reply
24 Feb 2026
Dear Valued Guest, It is with pleasure that we at Louis Giann Pemuda Semarang Hotel would like to express our gratitude for taking the time to write a review about your stay. We are delighted to hear that you were satisfied with your stay in the spacious and clean rooms, as well as the friendly service from our staff. However, we regret your complaint regarding the lack of soundproofing in the room and potentially unsatisfactory linens. The relevant department will investigate this further. We hope to welcome you back to our hotel again. Thank you. Sincerely, Customer Service Manager
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l***o
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Staycation
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9.4
/10
Reviewed 4 day(s) ago
I've stayed here many times, usually without breakfast because I wanted to eat typical Semarang food. This time I ordered breakfast with breakfast, the food variety was limited, the taste was nothing special and just so-so. Usually the favorite menu in hotels is definitely eggs, here only omelet eggs are available (only one type). For a star-class hotel, the food is quite disappointing. The room and other things are great... Cleanliness is safe, the room is spacious, the bed is big and comfortable. The overall atmosphere of the room is great. Suggestion: increase the variety of food in the restaurant. Best of luck
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Accommodation's Reply
24 Feb 2026
Dear Valued Guest, Warm greetings from Louis Giann Pemuda Semarang Hotel. Thank you for taking the time to review your stay at Louis Giann Pemuda Semarang Hotel. We are delighted to hear that you were satisfied with your stay in the spacious and clean room, as well as the friendly service from our staff. However, we regret your complaint regarding the variety of eggs at breakfast. We sincerely apologize for this incident, and your complaint will be acted upon by the relevant department. We welcome you back to our hotel again. Thank you. Sincerely, Customer Service Manager
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Galuh c. d.
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9.7
/10
Reviewed 6 day(s) ago
Atmosphere/Facilities: The rooms, pool, and playground are pretty good. Food: But the food still feels a bit lacking, especially the soto and porridge. Staff Assistance: Okay. Highlights: The view is pretty good, you can see Dugderan from yesterday's room. Price: Additional 75 thousand for children's breakfast. Location: It's okay.
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Accommodation's Reply
24 Feb 2026
Dear Mr. Galu, Warm greetings from the Louis Kienne Pemuda Semarang Hotel. Thank you for taking the time to leave a review after your stay at the Louis Kienne Pemuda Semarang Hotel. We are delighted to hear that you enjoyed the clean rooms and friendly staff. However, we regret your complaint about the limited food options within the hotel. We will review your concerns with the relevant departments. We look forward to welcoming you back to our hotel. Sincerely, Customer Service Manager
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radistya p.
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Business
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10.0
/10
Reviewed 6 day(s) ago
The hot water is the best.. Unfortunately my room TV doesn't work with Netflix.
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Accommodation's Reply
20 Feb 2026
Dear Ms. Radistea, Sincerely yours, from Louis Giann Pemuda Semarang Hotel. Thank you for taking the time to write a review about your stay at Louis Giann Pemuda Semarang Hotel. We are delighted to hear that your stay was satisfactory, particularly regarding the quality of the hot water. We apologize for the unpleasant experience regarding the TV not being able to display Netflix. We have informed management about this issue to resolve it promptly. We hope to welcome you back to our hotel again. Thank you. Sincerely, Customer Service Manager
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R***y
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Leisure
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9.4
/10
Reviewed 7 day(s) ago
The breakfast tasted bad and the menu often ran out and was not immediately addressed, the first access to the parking lot was very narrow.
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Accommodation's Reply
24 Feb 2026
Dear Valued Guest, This is to inform you from Louis Giann Pemuda Semarang Hotel that we appreciate you taking the time to write a review about your stay. We apologize for your complaints regarding the food shortage, slow service from staff, and limited parking access. Your complaints will be followed up by the relevant department. We are committed to continuously improving our hotel services and facilities. We hope to welcome you back to our hotel again. Thank you. Sincerely, Customer Service Manager
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R***i
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Leisure
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6.6
/10
Reviewed 1 week(s) ago
I've stayed here 3-4 times, but I don't think I'll ever want to stay again. The carpet is dirty and stained, and the TV screen is blue like Avatar. Very disappointing.
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R***a
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Leisure
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6.6
/10
Reviewed 1 week(s) ago
The location is okay, parking is difficult, the fruit tastes a bit strange, the watermelon, the room is not soundproof so even the noise next door can be heard a lot.
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Zhandy B.
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Business
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10.0
/10
Reviewed 1 week(s) ago
The room is spacious and clean, the service is friendly, the city light view is extraordinarily beautiful.
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1 people find it helpful
Accommodation's Reply
20 Feb 2026
Dear Mr. Zhandy, Sincerely yours, Louis Kienne Hotel Pemuda Semarang. Thank you for taking the time to write a review about your stay at Louis Kienne Hotel Pemuda Semarang. We are delighted to hear that you enjoyed your stay in our spacious and clean room, friendly service, and beautiful night view. We look forward to welcoming you back to our hotel again. Thank you. Sincerely, Customer Service Manager
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M***h
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8.4
/10
Reviewed 1 week(s) ago
The breakfast itself was a bit disappointing. My family and I booked several rooms, and some of them had issues, with the door not opening and the lights not turning off.
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1 people find it helpful
Accommodation's Reply
20 Feb 2026
Dear Valued Guest, This is to inform you from Louis Giann Pemuda Semarang Hotel that we appreciate you taking the time to share your negative experience at our hotel. We sincerely apologize for the unpleasant experience. We understand what happened and regret the incidents, particularly the unsatisfactory breakfast and the minor issue with the room door. This complaint has been followed up by the relevant department, and we will continue to improve our services and facilities in the future. We hope to welcome you back to our hotel again. Thank you. Sincerely, Customer Service Manager
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Verified Traveler
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Leisure
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9.7
/10
Reviewed 1 week(s) ago
The bed is spacious and comfortable, the hotel is soundproof and clean. Complete amenities, friendly staff.
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Accommodation's Reply
20 Feb 2026
Dear Valued Guest, We would like to inform you from Louis Giann Pemuda Semarang Hotel that we appreciate you taking the time to share your experience staying at our hotel. We are delighted to hear that you enjoyed your stay in the spacious and comfortable rooms, as well as the warm and friendly service from our staff. We hope to welcome you back to our hotel again. Thank you. Sincerely, Customer Service Manager
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A***o
icon-origin-TRAVELOKA
9.1
/10
Reviewed 1 week(s) ago
Friendly staff, very helpful, clean rooms, nice city view.
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Accommodation's Reply
20 Feb 2026
Dear Valued Guest, This is a message from Louis Giann Pemuda Semarang Hotel expressing our gratitude for taking the time to share your experience staying at our hotel. We are delighted to hear that you enjoyed your stay in our spacious and clean rooms, our friendly service, and the beautiful pool view. We look forward to welcoming you back to our hotel again. Thank you. Sincerely, Customer Service Manager
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
5.4
/10
Reviewed 2 week(s) ago
The room was extremely dirty, full of dust and dirt, and the food variety was extremely limited. There are plenty of other, more decent hotels for the same price. I won't be returning here again!
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1 people find it helpful
Accommodation's Reply
20 Feb 2026
Dear Valued Guest, This is a message from Louis Giann Pemuda Semarang Hotel. Thank you for taking the time to write a review about your stay. We sincerely apologize for your unpleasant experience. We understand your feelings and regret the incidents that occurred at our hotel, regarding the unclean room and the limited selection of food and beverages. We have forwarded these complaints to the relevant departments to maintain the quality of our service and facilities, and we will continue to improve our services in the future. Once again, we apologize and look forward to welcoming you back to our hotel so that we can address this negative image. Thank you. Sincerely, Customer Service Manager
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J***n
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
The hotel is pretty old. Some kind of rusty carpet and smell, but the maintenance is good. They really need to renovate the pool area. Other than that, the location is super strategic.
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Meza R. D.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 2 week(s) ago
+ Strategic hotel, close to the mall. + Friendly staff, fast check-in + Large twin beds, great for bringing kids + Large playground + Rooftop pool with hot showers - Rooms are a bit worn, wallpaper is torn - TV was broken and dim, so I complained, and they replaced it with another TV - Stayed 2 nights but tea, sugar, and coffee were not refilled - Room and pool area were clean
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Accommodation's Reply
10 Feb 2026
Dear Ms. Mesa, Sincerely yours, from Louis Giann Pemuda Semarang Hotel. Thank you for taking the time to share your experience at Louis Giann Pemuda Semarang Hotel. We are delighted to hear that you enjoyed your stay, from the warm welcome upon arrival, the comfort of the spacious rooms and beds, to our swimming pool. We hope to welcome you back to our hotel again. Thank you. Sincerely, Customer Service Manager
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Verified Traveler
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Friendly hotel staff and fast service
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Accommodation's Reply
10 Feb 2026
Dear Valued Guest, This is a message from Louis Giann Pemuda Semarang Hotel expressing our gratitude for taking the time to write a review about your stay. We are delighted to hear that you enjoyed your stay, from our friendly staff to our prompt service. We hope to welcome you back to our hotel again. Thank you. Sincerely, Customer Service Manager
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y***a
icon-origin-TRAVELOKA
8.4
/10
Reviewed 3 week(s) ago
some of the food are not fresh
2 people find it helpful
Accommodation's Reply
06 Feb 2026
Dear Valued Guest, This is a message from Louis Giann Pemuda Semarang Hotel. Thank you for taking the time to write a review about your stay. We sincerely apologize for your unpleasant experience. We understand your feelings and deeply regret what happened. Regarding the food not being fresh, we are deeply sorry for this incident. To improve our services and facilities, we will contact the relevant department. We sincerely apologize and we would love to welcome you back to our hotel again so that we can improve our image. Thank you. Sincerely, Customer Service Manager
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Kiagus Y. E.
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Staycation
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9.1
/10
Reviewed 3 week(s) ago
The rooms are large, affordable, and offer easy access to the city center. One thing to note is that the hallway leading to the rooms smells damp. Furthermore, parking is very narrow when you're getting in. There should be signs or an attendant on standby. Recommended for family hotels in downtown Semarang. Cheers! 🍻
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Accommodation's Reply
06 Feb 2026
Dear Mr. Kiakas, Sincerely yours, from Louis Giann Pemuda Semarang Hotel. Thank you for taking the time to share your experience at Louis Giann Pemuda Semarang Hotel. We are pleased to hear that you were satisfied with your stay, from the spacious rooms and reasonable prices to the convenient access to the city center. We apologize for any unpleasant experiences you may have had. We understand your concerns and share your regret regarding the damp hallway and insufficient parking. We will contact the relevant departments to improve our services and facilities. We hope to welcome you back to our hotel again. Thank you. Sincerely, Customer Service Manager
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fx Dedy K.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
The hotel staff is friendly, the security is also friendly, if you complain about the TV, it will be replaced immediately with a new one 👍🏻, plus there is a children's playground so it's fun 👍🏻
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1 people find it helpful
Accommodation's Reply
10 Feb 2026
Dear Mr./Ms. Dedy, Sincerely yours from Louis Giann Pemuda Semarang Hotel. Thank you for taking the time to share your experience at Louis Giann Pemuda Semarang Hotel. We are delighted to hear that you enjoyed your stay, from our friendly staff to our prompt service. We are also glad that you and your family enjoyed our facilities. We hope to welcome you back to our hotel again. Thank you. Sincerely, Customer Service Manager
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