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Traveloka (3,765)

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8.3

Very Good

From 3,765 reviews

Provided by travelers on

Cleanliness

8.5

Room Comfort

8.4

Meal

7.9

Location

8.7

Service and Facilites

8.4

People often mention about Louis Kienne Pemuda

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Distance to City Center (83)

Staff Friendliness (76)

Bedroom (76)

Bathroom (74)

Surroundings (66)

Accessibility (66)

Room Space (62)

Ambiance (61)

Family Friendly (59)

Hotel Area (55)

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Traveler Reviews Louis Kienne Pemuda

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Customer reviews

Suzzana S.

9.4

/10

Reviewed 1 day(s) ago

The room and bed are big, the staff are friendly.

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I***a

8.5

/10

Reviewed 2 day(s) ago

Comfortable and close to the city center for souvenirs

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Fatdyanto B. W.

Business

8.5

/10

Reviewed 6 day(s) ago

The room was clean and quite comfortable, but the parking lot was very narrow and the staff service was less than satisfactory. You also had to call the receptionist several times to get the number answered.

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1 people find it helpful

nurul h.

9.3

/10

Reviewed 6 day(s) ago

The facilities are good, but the restaurant menu is just ordinary.

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Accommodation's Reply

22 Jul 2025

Dear Ms. Nurul H. Warmest greetings from Hotel Louis Kienne Pemuda Semarang, Thank you for taking the time to write your impressions of your experience during your stay at our hotel. Your suggestions and input are very important for us to help control the quality of our products and services. We are happy if you feel comfortable staying at our hotel, we will continue to improve our products and services in the future. Thank you. Sincerely, Richy Nugraha Effendi. Hotel Manager

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S***o

Leisure

8.3

/10

Reviewed 2 week(s) ago

Free parking system need an upgrade...i was charged the time i was check in.. Towel need more attention

1 people find it helpful

Andang S.

Leisure

10.0

/10

Reviewed 2 week(s) ago

Easy parking and friendly staff

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Accommodation's Reply

17 Jul 2025

Dear Mr. Andang S. Warmest greetings from Louis Kienne Hotel Pemuda Semarang, Thank you for taking the time to write a review about your experience during your stay at our hotel. We are delighted to know that you had a pleasant and comfortable stay at our hotel. We apologize if there are any of our products and services that are less pleasing to you and your family. We look forward to welcoming you back to our hotel. Once again, we thank you. Thank you. Warmest regards,. Richy Nugraha Effendi. Hotel Manager

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y***h

8.5

/10

Reviewed 3 week(s) ago

Nice, but room facility not better

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Accommodation's Reply

08 Jul 2025

Dear Sir/Madam, Warm greetings from Hotel Louis Kienne Pemuda Semarang, Thank you for taking the time to write your impressions of your experience during your stay at our Hotel. Your suggestions and input are very important for us to help control the quality of our products and services. Once again, we say thank you very much. We apologize if there are any shortcomings that are not pleasing to you & your family. We look forward to your and your family's visit in the future. Best regards, Richy Nugraha Effendi. Hotel Manager

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S***a

Business

8.7

/10

Reviewed 3 week(s) ago

only 1 lift is operational. TV screen in the room is blue screen. breakfast menu is not good. location is OK. air conditioner in the room is cold, but the sound of snoring in the next room is quite clear.

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Accommodation's Reply

08 Jul 2025

Dear Sir/Madam, Warm greetings from Hotel Louis Kienne Pemuda Semarang, Thank you for taking the time to write your impressions of your experience during your stay at our hotel. Your suggestions and input are very important for us to help control the quality of our products and services. We apologize for some of the complaints that you felt during your stay at our hotel, we have conveyed some of your complaints to the relevant department so that in the future incidents like this will not happen again. Thank you. Best regards, Richy Nugraha Effendi. Hotel Manager.

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Yuliany

7.7

/10

Reviewed 3 week(s) ago

will not stay here again if in Semarang 1. complained that the bathroom exhaust was dead, they said that the exhaust did not make any sound but it was actually on, if it was on the bathroom would not smell 2. stayed for 2 days but the glass was not replaced, I complained but they said that the SOP was not replaced. after I complained the glass was only rinsed without soap and even worse they rinsed it in the room sink 3. towels at the swimming pool were always empty with the excuse that the laundry was late 4. food was not tasty

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3 people find it helpful

Accommodation's Reply

05 Jul 2025

Dear Mrs. Yuliani, Thank you for taking the time to write a review about your experience during your stay at Louis Kienne Hotel Pemuda. We have forwarded this to the relevant department so that we can improve our products and services. Your review gives us more motivation to improve our service to our customers. We look forward to your next visit to our hotel. Warm Regards, Richy Nugraha Effendi Hotel Manager

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R***d

Leisure

8.5

/10

Reviewed 4 week(s) ago

first time staying here, overall quite satisfied, friendly staff, hotel area and room are clean, close to the city center, kids friendly but the minus in my room number 1103 the refrigerator is not cold, the TV is dark not bright even though it is set still dark, have called the staff but it took a long time to come until calling 2 times, wifi is a bit slow for a 4 star hotel, the swimming pool floor has many cracks that are prone to being hit by feet, the elevator is old, the car park is a bit narrow to access.

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Accommodation's Reply

05 Jul 2025

Dear Mr./Mrs. R*d, Thank you for taking the time to write a review about your experience during your stay at Louis Kienne Hotel Pemuda. We have forwarded this to the relevant department so that we can improve our products and services. Your review gives us more motivation to improve our service to our customers. We look forward to your next visit to our hotel. Warm Regards, Richy Nugraha Effendi Hotel Manager

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Vita K.

Leisure

8.5

/10

Reviewed 4 week(s) ago

The hotel is beautiful, what's more, the swimming pool on the 23rd floor has a really beautiful view.

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1 people find it helpful

Accommodation's Reply

05 Jul 2025

Dear Mrs. Vita to. Thank you for taking the time to write a review about your experience during your stay at Louis Kienne Hotel Pemuda. It is our satisfaction that you feel happy and comfortable staying at our hotel. Your review gives us more motivation to improve our service to customers. We look forward to your next arrival. Warm Regards, Richy Nugraha Effendi Hotel Manager

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Vita K.

Staycation

8.5

/10

Reviewed 4 week(s) ago

I like the hotel, it's complete and close to the mall too, you don't need to go anywhere for a holiday, just stay at the hotel

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Accommodation's Reply

05 Jul 2025

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K***h

9.4

/10

Reviewed 4 week(s) ago

for a 4 star hotel the food is not so good... little variety, can't be enjoyed..

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Accommodation's Reply

05 Jul 2025

Dear Mr./Mrs. ke*h. Thank you for taking the time to write a review about your experience while staying at Louis Kienne Hotel Pemuda. We apologize for the obstacles you experienced while staying at our hotel. We have conveyed your complaint to the relevant department so that it can be fixed in the future. Your review gives us more motivation to improve our service to customers. Thank you Warm Regards, Richy Nugraha Effendi Hotel Manager

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E***a

Staycation

10.0

/10

Reviewed 4 week(s) ago

great just missing a bathtub

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G***t

Leisure

8.5

/10

Reviewed 5 week(s) ago

The room is quite spacious and the bed size is good and comfortable to sleep in.

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1 people find it helpful

Risa C.

10.0

/10

Reviewed 5 week(s) ago

The staff is very friendly and the hotel is comfortable.

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1 people find it helpful

F***y

Staycation

9.0

/10

Reviewed 5 week(s) ago

Great experience staying in here, but for me the light in the room is a little bit dim, especially near the couch and desk area.

1 people find it helpful

C***a

8.4

/10

Reviewed 5 week(s) ago

Please make sure the elevator can be turned on more often, right and left. But overall it's great, I'll come again if I have the chance

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B***d

Staycation

9.7

/10

Reviewed 6 week(s) ago

The only problem is that only 1 elevator works, so the queue is very long during check-in, check-out, or morning hours, and the TV can't be used for anything, it's an error. The rest is very, very satisfying👍

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3 people find it helpful

Anindityo H. P.

Business

6.1

/10

Reviewed 7 week(s) ago

The receptionists and security guards are very unfriendly, especially those on duty during the day, and the rooms are not very soundproof. The parking lot makes it very difficult for drivers to park.

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2 people find it helpful

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