Louis Kienne Pemuda

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8.3
/10
Very Good
4,542 reviews

What Guests Say About Their Stay

Distance To City Center (363)
Staff Friendliness (303)
Bedroom (288)
Accessibility (259)

R***o

10.0
/ 10
The hotel is very comfortable, with complete facilities, and delicious food. I was given a free room upgrade by the staff, Mas Radit. Thank you, Mas Radit, and Hotel Louise Keane Pemuda.
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L***i

9.7
/ 10
I've been to Louis Kienne many times with my extended family, so I decided to book the Pemuda branch. Surprisingly, I checked in today and got a room upgrade, as some floors were undergoing AC maintenance. Big thanks to Mas Angga for being super helpful with the upgrade and making our staycation in Semarang even more enjoyable. ⭐️⭐️⭐️⭐️⭐️ I'll definitely be back.
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AGUS H. P.

9.4
/ 10
Fast check-in, friendly staff, and room upgrade. Thank God. Thank you.
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n***a

9.1
/ 10
The rooms are spacious and comfortable, and the price is affordable. I recommend it for those looking for a budget-friendly experience with everything you need for a 5-star hotel.
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Hana R.

10.0
/ 10
It's really great, you won't regret staying here. Moreover, the frontliners, Ririn and Fara, are very kind and helpful. Thanks, Sis.
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In the Area
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Pemuda Street No.45-51, Semarang, Semarang Tengah, Semarang, Jawa Tengah, Indonesia, 50132

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Louis Kienne Pemuda is a hotel is located at Pandansari. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Louis Kienne Pemuda

Pemuda Street No.45-51, Semarang, Semarang Tengah, Semarang, Jawa Tengah, Indonesia, 50132
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Lobby Louis Kienne Pemuda
Lobby 2 Louis Kienne Pemuda

Discover More About Louis Kienne Pemuda

Location


Louis Kienne Pemuda is a hotel is located at Pandansari.

About Louis Kienne Pemuda

From business event to corporate gathering, Louis Kienne Pemuda provides complete services and facilities that you and your colleagues need.

Whether you are planning an event or other special occasions, Louis Kienne Pemuda is a great choice for you with a large and well-equipped function room to suit your requirements.

Have fun with various entertaining facilities for you and the whole family at Louis Kienne Pemuda, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Louis Kienne Pemuda is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Louis Kienne Pemuda is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Louis Kienne Pemuda is suitable for you who value privacy during your stay.

Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Louis Kienne Pemuda is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Louis Kienne Pemuda.

All facilities in Louis Kienne Pemuda

Entertainment Facility Louis Kienne Pemuda
Entertainment Facility
Common Space Louis Kienne Pemuda
Common Space
Lobby Louis Kienne Pemuda
Lobby
Accommodation Services Louis Kienne Pemuda
Accommodation Services
Exterior Louis Kienne Pemuda
Exterior

Hotel Services

  • Concierge
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby
  • Porter

General

  • AC
  • Ballroom
  • Connecting rooms
  • Heater
  • Non-smoking room
  • Swimming pool
  • Smoking area

Accessibilty

  • Accessible bathroom
  • Accessible parking
  • Disabled access friendly
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • Breakfast restaurant
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Desk
  • Hairdryer
  • Refrigerator
  • Shower
  • TV

Food and Drinks

  • Restaurant with AC
  • Bar
  • Breakfast
  • Buffet breakfast

Things to Do

  • Children play area
  • Fitness center
  • Garden
  • Outdoor pool

Connectivity

  • Internet point
  • LAN Internet
  • Free WiFi

Business Facilities

  • Meeting facilities
  • Photocopier
  • Projector

Nearby Facilities

  • ATM/Banking
  • Shops
  • Supermarket

Sports and Recreations

  • Fitness center
  • Pool or Snooker

Accommodation Policy & General Information in Louis Kienne Pemuda

Important Note
Deposit Policy
Deposit IDR 0 is required upon check-in. The accommodation accepts cash, debit or credit card.

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Accommodation charges IDR 150,000/guest for extra breakfast.

Breakfast at the accommodation will be provided from 06:00 - 10:00.

Smoking is allowed only in the designated smoking area.

Pets are not allowed in the accommodation.

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Louis Kienne Pemuda
162
Number of floors in Louis Kienne Pemuda
9
Another facilities in Louis Kienne Pemuda
Concierge, 24-hour Receptionist, 24-hour security, Laundry service, Luggage storage

Frequently asked question in Louis Kienne Pemuda

What are available facilities at Louis Kienne Pemuda?
There are top facilites at Louis Kienne Pemuda such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Louis Kienne Pemuda?
The standard check-in time at Louis Kienne Pemuda is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Louis Kienne Pemuda provide breakfast?
Yes, Louis Kienne Pemuda provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Louis Kienne Pemuda?
Louis Kienne Pemuda is a 4.0-star hotel.
How many floors does Louis Kienne Pemuda have?
Louis Kienne Pemuda has 9 floors.
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More Reviews from Other Guests in Louis Kienne Pemuda

Overall Ratings & Reviews Louis Kienne Pemuda

Traveloka (4,540)
Other sources (2)
8.4
Very Good
From 4,540 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.5

Meal

8.0

Location

8.8

Service and Facilites

8.5

People often mention about Louis Kienne Pemuda
All
Distance to City Center (216)
Bedroom (185)
Staff Friendliness (181)
Bathroom (159)
Ambiance (155)
Accessibility (149)
Surroundings (148)
Room Space (148)
Family Friendly (135)
Hotel Area (130)
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Most Recent
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Traveler Reviews Louis Kienne Pemuda

Number of reviews per page
20
40
Customer reviews
P***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 day(s) ago
I was very satisfied with the super spacious room, which includes a living room and a fully equipped kitchen. There are two bathrooms.
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Accommodation's Reply
05 Aug 2026
Dear Valued Guest, Thank you very much for staying at the Louis Keen Pemda Hotel and for taking the time to share your valuable feedback. We are delighted to hear that you enjoyed your comfortable stay. Your valuable comments are a great encouragement to us in improving our services. We hope to welcome you back again. Thank you again. Sincerely, Customer Service Manager
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Galiih W.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
We booked a deluxe room and were offered a free room upgrade by Radit. Thank you, Sis. The staff is very friendly ☺ Service ⭐⭐⭐⭐⭐ Good.
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Accommodation's Reply
05 Aug 2026
Dear Mr. Galih, From Louis Giann Pemuda Semarang Hotel, we respectfully thank you for taking the time to write a review about your stay at our hotel. We appreciate your feedback and suggestions, which help us improve our products and services that may not meet our standards. We are pleased to know you enjoyed your stay and we will continue to strive for improvement in the future. We look forward to welcoming you back to our hotel. Thank you. Sincerely, Customer Service Manager
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R***o
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
The hotel is very comfortable, with complete facilities, and delicious food. I was given a free room upgrade by the staff, Mas Radit. Thank you, Mas Radit, and Hotel Louise Keane Pemuda.
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Accommodation's Reply
04 Aug 2026
Dear Valued Guest, Louis Kien Pemuda Semarang Hotel would like to express our gratitude for taking the time to review your stay at our hotel. Your feedback and comments are invaluable in helping us maintain the quality of our products and services. Thank you again. We apologize for any shortcomings that may have caused you and your family any inconvenience. We sincerely hope to welcome you and your family again in the future. Sincerely, Ratih Maulinda, Customer Service Manager
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P***i
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 day(s) ago
It was a great pleasure staying here, the staff were all friendly.
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Accommodation's Reply
31 Jul 2026
Dear Valued Guest, Thank you for taking the time to write a review about your stay at Louis Kienne Hotel Pemuda. We are pleased that you enjoyed your time and were comfortable with our hotel. We apologize for any inconvenience you experienced and have forwarded the matter to the relevant department. Your review motivates us to improve our services for our guests. We hope to welcome you again in the future. Sincerely, Customer Service Manager
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Dessy K. M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 week(s) ago
The room is spacious for a hotel of its class. It's fully equipped, with a refrigerator, hairdryer, and water heater. However, the TV screen was a bit blue yesterday. I asked the receptionist and they said someone would come, but no one did. Well, it's still enjoyable, though. The TV is digital.
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Accommodation's Reply
30 Jul 2026
Dear Ms. Desiree M., Sincerely, Louis Giann Pemuda Semarang Hotel. Thank you for taking the time to write a review about your stay at Louis Giann Pemuda Semarang Hotel. We are pleased that you were comfortable during your stay and apologize for any shortcomings related to our products and services. We are committed to improving our products and services in the future to ensure all guests feel happy and comfortable, which is our personal satisfaction. We welcome you back to our hotel again. Thank you. Sincerely, Customer Service Manager
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Dessy K. M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 week(s) ago
The hotel is in the city center, close to everything. The rooftop pool is the coolest. You can also watch the sunset there.
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2 people find it helpful
Accommodation's Reply
30 Jul 2026
Dear Ms. Desiree M., Sincerely, Louis Giann Pemuda Semarang Hotel. Thank you for taking the time to write a review about your stay at Louis Giann Pemuda Semarang Hotel. We are pleased that you were comfortable during your stay and apologize for any shortcomings related to our products and services. We are committed to improving our products and services in the future to ensure all guests feel happy and comfortable, which is our personal satisfaction. We welcome you back to our hotel again. Thank you. Sincerely, Customer Service Manager
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K***A
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 1 week(s) ago
A strategically located hotel close to malls, the old town, and numerous culinary options. Parking is limited. Clean and comfortable.
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Accommodation's Reply
30 Jul 2026
Dear Valued Guest, Thank you for taking the time to write a review about your stay at Louis Kienne Hotel Pemuda. We are pleased that you enjoyed your time and were comfortable with our hotel. We apologize for any inconvenience you experienced and have forwarded the matter to the relevant department. Your review motivates us to improve our services for our guests. We hope to welcome you again in the future. Sincerely, Customer Service Manager
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Rahmatullah
icon-origin-TRAVELOKA
9.7
/10
Reviewed 1 week(s) ago
The hotel is very comfortable and the location is strategic.
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Accommodation's Reply
30 Jul 2026
Dear Ms./Mrs. Rahmatura, This is a brief message from Louis Keen Pemda Semarante Hotel. Thank you very much for sharing your feedback regarding your stay at Louis Keen Pemda Semarante Hotel. We are pleased to hear that you enjoyed your stay with us. We apologize for any shortcomings in our products or services. We are committed to continuously improving our products and services to ensure your satisfaction. We hope to welcome you back again. Thank you very much. Sincerely, Customer Service Manager
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Yanuar
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
The service provided is very extraordinary.
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Accommodation's Reply
29 Jul 2026
Dear Mr. Yanuar F. M., This is a brief message from Louis Kienne Pemuda Semarang. Thank you for taking the time to write a review about your stay at Louis Kienne Pemuda Semarang. We appreciate your feedback and suggestions, which help us improve our products and services that may have not met our standards. We are pleased to know you enjoyed your stay and we will continue to strive to improve our products and services in the future. We look forward to welcoming you back to our hotel again. Thank you. Sincerely, Customer Service Manager
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Verified Traveler
icon-Transit
Transit
icon-origin-TRAVELOKA
8.8
/10
Reviewed 1 week(s) ago
I actually love about this hotel. I love the super big bed & spacious room. I just hate about the parking lot.
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Accommodation's Reply
29 Jul 2026
Dear Sir/Madam, Thank you for taking the time to write a review regarding your stay at Louis Kienne Hotel Pemuda. It gives us great satisfaction to know that you enjoyed a pleasant and comfortable stay at our hotel. We also sincerely apologize for the issues you encountered; we have already brought this matter to the attention of the relevant department. Your feedback motivates us to further improve our service to our guests. We look forward to welcoming you back in the future. Warm regards, Guest Service Manager
L***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
I've been to Louis Kienne many times with my extended family, so I decided to book the Pemuda branch. Surprisingly, I checked in today and got a room upgrade, as some floors were undergoing AC maintenance. Big thanks to Mas Angga for being super helpful with the upgrade and making our staycation in Semarang even more enjoyable. ⭐️⭐️⭐️⭐️⭐️ I'll definitely be back.
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1 people find it helpful
Accommodation's Reply
30 Jul 2026
Dear Valued Guest, Thank you for taking the time to write a review about your stay at Louis Kienne Hotel Pemuda. We are pleased that you enjoyed your time and were comfortable with our hotel. We apologize for any inconvenience you experienced and have forwarded the matter to the relevant department. Your review motivates us to improve our services for our guests. We hope to welcome you again in the future. Sincerely, Customer Service Manager
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arik r. w.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The receptionist said the pool closed at 7 p.m. Looking up, there were still plenty of people swimming. It's unusual for Semarang to be hot during the day. The lobby ceiling looks like it could use a new one. But other than that, it's okay. I'll come back here next time I'm in Semarang.
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1 people find it helpful
Accommodation's Reply
28 Jul 2026
Dear Mr./Mrs. Arik, This is a message from Louis Kien Pemuda Semarang Hotel. Thank you for taking the time to write a review about your stay at our hotel. Your feedback and comments are very important to us in helping us maintain the quality of our products and services. Thank you again. We apologize for any shortcomings that may have caused you and your family any inconvenience. We sincerely hope to welcome you and your family again in the future. Sincerely, Ratih Maulinda, Customer Service Manager
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Cahyanul U.
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
The first experience when checking in was very memorable because our room was upgraded to a junior suite. The staff was friendly even though it took a long time to check in. When we arrived at the room, we could already feel the unpleasant smell, probably from the sink waste. The bathroom, towels, and room were also not very clean, probably because the hotel is old. When we complained about the smell and asked to be moved, the hotel staff reluctantly agreed with the condition that they would check first and the room would be returned to a deluxe, we were okay as long as the room didn't smell. When we returned to the hotel and entered the same room, the same smell still lingered. My husband immediately got angry downstairs and we were immediately able to move to a better room that night. Suggestion: listen to customer complaints and act on them. Thank you.
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Accommodation's Reply
27 Jul 2026
Dear Mrs. Khayanul, From Louis Kien Pemuda Semarang Hotel, Thank you for taking the time to share your experience staying at our hotel. Your feedback and comments are extremely important to us in helping us maintain the quality of our products and services. We apologize for some of the complaints you had during your stay, particularly regarding the cleanliness of your room and the towels not meeting our standards, and the unsatisfactory amenities and services. We have discussed these matters with the relevant departments and will make overall improvements to prevent such incidents from happening again in the future. Thank you again for your understanding and cooperation. Sincerely, Ratih Maulinda, Customer Service Manager
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Shodiqul M.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The service is great, the hotel rooms are also spacious.
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Accommodation's Reply
29 Jul 2026
Dear Mr. Chodikul M., This is a brief message from Louis Giann Pemuda Semarang Hotel. Thank you for taking the time to write a review about your stay at Louis Giann Pemuda Semarang. We appreciate your feedback and suggestions, which help us improve our products and services that may have not met our standards. We are pleased to know you enjoyed your stay and we will continue to strive for improvement in the future. We look forward to welcoming you back to our hotel again. Thank you. Sincerely, Customer Service Manager
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AGUS H. P.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
Fast check-in, friendly staff, and room upgrade. Thank God. Thank you.
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Accommodation's Reply
28 Jul 2026
Dear Mr. Agus, From Louis Kien Pemuda Semarang Hotel, Thank you for taking the time to share your experience staying at our hotel. Your feedback and comments are invaluable to us in helping us maintain the quality of our products and services. Thank you again. We apologize for any shortcomings that may have left you and your family dissatisfied. We sincerely hope to welcome you and your family back again in the future. Sincerely, Ratih Maulinda, Customer Service Manager
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Novena P. W.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
I had my birthday there, and it was comfortable and easily accessible. The entire place and room were clean, and the staff were very friendly. There were many amenities, including a very large and beautiful swimming pool. The restaurant also had delicious food. I got sliced fruit for my room because it was my birthday. It's best to contact the hotel seven days before your birthday so they can arrange it. The only downside is the soundproofing, so if someone in the next room is shouting or making a phone call on speakerphone, it can be heard in your room, but that happens occasionally. Overall, the hotel is very good.
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Accommodation's Reply
28 Jul 2026
Dear Ms. Novena, It is with pleasure that we at Louis Kien Pemuda Semarang Hotel would like to express our gratitude for taking the time to provide feedback regarding your stay at our hotel. Your feedback and comments are invaluable to us in helping us maintain the quality of our products and services. Thank you again. We apologize for any shortcomings that may have caused you and your family any inconvenience. We sincerely hope to welcome you and your family again in the future. Sincerely, Ratih Maulinda, Customer Service Manager
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K***h
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
Wrong elevator, coming home at 11 PM and passing the apartment elevator instead. When I got to my room, it was open but empty. I got really creeped out and rushed back to the 4th floor parking lot, haha. Funny experience.
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Accommodation's Reply
25 Jul 2026
Dear Valued Guest, Thank you for taking the time to write a review about your stay at Louis Kienne Hotel Pemuda. We are pleased that you enjoyed your time and were comfortable with our hotel. We apologize for any inconvenience you experienced and have forwarded the matter to the relevant department. Your review motivates us to improve our services for our guests. We hope to welcome you again in the future. Sincerely, Customer Service Manager
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M***e
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Actually the only downside is that the room is a bit damp so it smells a bit. Maybe because it's carpeted so it's damp and cold. But other than that okie 👍
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1 people find it helpful
Accommodation's Reply
23 Jul 2026
Dear Valued Guest, Thank you for taking the time to write a review about your stay at Louis Kienne Hotel Pemuda. We are pleased that you enjoyed your time and were comfortable with our hotel. We apologize for any inconvenience you experienced and have forwarded the matter to the relevant department. Your review motivates us to improve our services for our guests. We hope to welcome you again in the future. Sincerely, Customer Service Manager
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b***g
icon-Business
Business
icon-origin-TRAVELOKA
6.2
/10
Reviewed 2 week(s) ago
The bedcover was accidentally exposed to the bedroom light, and the lining was very dirty. After checking out, more than three hours later, I suddenly received a WhatsApp message saying I was fined Rp 1,000,000 for smoking. They sent me a photo of a cigarette in a cup of instant noodles. I don't smoke, and even after explaining why they were still stubborn. They should have been notified immediately upon check-out, not waited three hours.
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Accommodation's Reply
25 Jul 2026
Dear Valued Guest, Thank you for taking the time to write a review about your stay at Louis Kienne Hotel Pemuda. We are pleased that you enjoyed your time and were comfortable with our hotel. We apologize for any inconvenience you experienced and have forwarded the matter to the relevant department. Your review motivates us to improve our services for our guests. We hope to welcome you again in the future. Sincerely, Customer Service Manager
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T***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.0
/10
Reviewed 2 week(s) ago
Overall, I was very satisfied 👍. However, the bathroom door I stayed in couldn't be locked, which makes it difficult if you're staying with friends or relatives. Toothbrushes and shower caps weren't provided in the bathroom upon check-in, and the TV selection wasn't very varied. Parking in the hotel parking area can be difficult for those driving with a large turning radius. Valet service is provided, however.
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Accommodation's Reply
22 Jul 2026
Dear Valued Guest, This is a message of our sincere respect from Louis Kien Pemuda Semarang Hotel. Thank you for taking the time to share your experience regarding your stay at our hotel. We apologize if you were not satisfied with our products and services. We look forward to welcoming you back in the future. Thank you. Sincerely, Customer Service Manager
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Number of reviews per page
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40

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Lobby 4 Louis Kienne Pemuda

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Louis Kienne Pemuda

Traveloka (4,540)
Other sources (2)
8.4
Very Good
From 4,540 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.5

Meal

8.0

Location

8.8

Service and Facilites

8.5

People often mention about Louis Kienne Pemuda
All
Distance to City Center (216)
Bedroom (185)
Staff Friendliness (181)
Bathroom (159)
Ambiance (155)
Accessibility (149)
Surroundings (148)
Room Space (148)
Family Friendly (135)
Hotel Area (130)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Louis Kienne Pemuda

Number of reviews per page
20
40
Customer reviews
P***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 day(s) ago
I was very satisfied with the super spacious room, which includes a living room and a fully equipped kitchen. There are two bathrooms.
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Accommodation's Reply
05 Aug 2026
Dear Valued Guest, Thank you very much for staying at the Louis Keen Pemda Hotel and for taking the time to share your valuable feedback. We are delighted to hear that you enjoyed your comfortable stay. Your valuable comments are a great encouragement to us in improving our services. We hope to welcome you back again. Thank you again. Sincerely, Customer Service Manager
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Galiih W.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
We booked a deluxe room and were offered a free room upgrade by Radit. Thank you, Sis. The staff is very friendly ☺ Service ⭐⭐⭐⭐⭐ Good.
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Accommodation's Reply
05 Aug 2026
Dear Mr. Galih, From Louis Giann Pemuda Semarang Hotel, we respectfully thank you for taking the time to write a review about your stay at our hotel. We appreciate your feedback and suggestions, which help us improve our products and services that may not meet our standards. We are pleased to know you enjoyed your stay and we will continue to strive for improvement in the future. We look forward to welcoming you back to our hotel. Thank you. Sincerely, Customer Service Manager
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R***o
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
The hotel is very comfortable, with complete facilities, and delicious food. I was given a free room upgrade by the staff, Mas Radit. Thank you, Mas Radit, and Hotel Louise Keane Pemuda.
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Accommodation's Reply
04 Aug 2026
Dear Valued Guest, Louis Kien Pemuda Semarang Hotel would like to express our gratitude for taking the time to review your stay at our hotel. Your feedback and comments are invaluable in helping us maintain the quality of our products and services. Thank you again. We apologize for any shortcomings that may have caused you and your family any inconvenience. We sincerely hope to welcome you and your family again in the future. Sincerely, Ratih Maulinda, Customer Service Manager
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P***i
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 day(s) ago
It was a great pleasure staying here, the staff were all friendly.
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Accommodation's Reply
31 Jul 2026
Dear Valued Guest, Thank you for taking the time to write a review about your stay at Louis Kienne Hotel Pemuda. We are pleased that you enjoyed your time and were comfortable with our hotel. We apologize for any inconvenience you experienced and have forwarded the matter to the relevant department. Your review motivates us to improve our services for our guests. We hope to welcome you again in the future. Sincerely, Customer Service Manager
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Dessy K. M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 week(s) ago
The room is spacious for a hotel of its class. It's fully equipped, with a refrigerator, hairdryer, and water heater. However, the TV screen was a bit blue yesterday. I asked the receptionist and they said someone would come, but no one did. Well, it's still enjoyable, though. The TV is digital.
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1 people find it helpful
Accommodation's Reply
30 Jul 2026
Dear Ms. Desiree M., Sincerely, Louis Giann Pemuda Semarang Hotel. Thank you for taking the time to write a review about your stay at Louis Giann Pemuda Semarang Hotel. We are pleased that you were comfortable during your stay and apologize for any shortcomings related to our products and services. We are committed to improving our products and services in the future to ensure all guests feel happy and comfortable, which is our personal satisfaction. We welcome you back to our hotel again. Thank you. Sincerely, Customer Service Manager
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Dessy K. M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 week(s) ago
The hotel is in the city center, close to everything. The rooftop pool is the coolest. You can also watch the sunset there.
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2 people find it helpful
Accommodation's Reply
30 Jul 2026
Dear Ms. Desiree M., Sincerely, Louis Giann Pemuda Semarang Hotel. Thank you for taking the time to write a review about your stay at Louis Giann Pemuda Semarang Hotel. We are pleased that you were comfortable during your stay and apologize for any shortcomings related to our products and services. We are committed to improving our products and services in the future to ensure all guests feel happy and comfortable, which is our personal satisfaction. We welcome you back to our hotel again. Thank you. Sincerely, Customer Service Manager
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K***A
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 1 week(s) ago
A strategically located hotel close to malls, the old town, and numerous culinary options. Parking is limited. Clean and comfortable.
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Accommodation's Reply
30 Jul 2026
Dear Valued Guest, Thank you for taking the time to write a review about your stay at Louis Kienne Hotel Pemuda. We are pleased that you enjoyed your time and were comfortable with our hotel. We apologize for any inconvenience you experienced and have forwarded the matter to the relevant department. Your review motivates us to improve our services for our guests. We hope to welcome you again in the future. Sincerely, Customer Service Manager
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Rahmatullah
icon-origin-TRAVELOKA
9.7
/10
Reviewed 1 week(s) ago
The hotel is very comfortable and the location is strategic.
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Accommodation's Reply
30 Jul 2026
Dear Ms./Mrs. Rahmatura, This is a brief message from Louis Keen Pemda Semarante Hotel. Thank you very much for sharing your feedback regarding your stay at Louis Keen Pemda Semarante Hotel. We are pleased to hear that you enjoyed your stay with us. We apologize for any shortcomings in our products or services. We are committed to continuously improving our products and services to ensure your satisfaction. We hope to welcome you back again. Thank you very much. Sincerely, Customer Service Manager
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Yanuar
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
The service provided is very extraordinary.
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Accommodation's Reply
29 Jul 2026
Dear Mr. Yanuar F. M., This is a brief message from Louis Kienne Pemuda Semarang. Thank you for taking the time to write a review about your stay at Louis Kienne Pemuda Semarang. We appreciate your feedback and suggestions, which help us improve our products and services that may have not met our standards. We are pleased to know you enjoyed your stay and we will continue to strive to improve our products and services in the future. We look forward to welcoming you back to our hotel again. Thank you. Sincerely, Customer Service Manager
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Verified Traveler
icon-Transit
Transit
icon-origin-TRAVELOKA
8.8
/10
Reviewed 1 week(s) ago
I actually love about this hotel. I love the super big bed & spacious room. I just hate about the parking lot.
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Accommodation's Reply
29 Jul 2026
Dear Sir/Madam, Thank you for taking the time to write a review regarding your stay at Louis Kienne Hotel Pemuda. It gives us great satisfaction to know that you enjoyed a pleasant and comfortable stay at our hotel. We also sincerely apologize for the issues you encountered; we have already brought this matter to the attention of the relevant department. Your feedback motivates us to further improve our service to our guests. We look forward to welcoming you back in the future. Warm regards, Guest Service Manager
L***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
I've been to Louis Kienne many times with my extended family, so I decided to book the Pemuda branch. Surprisingly, I checked in today and got a room upgrade, as some floors were undergoing AC maintenance. Big thanks to Mas Angga for being super helpful with the upgrade and making our staycation in Semarang even more enjoyable. ⭐️⭐️⭐️⭐️⭐️ I'll definitely be back.
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1 people find it helpful
Accommodation's Reply
30 Jul 2026
Dear Valued Guest, Thank you for taking the time to write a review about your stay at Louis Kienne Hotel Pemuda. We are pleased that you enjoyed your time and were comfortable with our hotel. We apologize for any inconvenience you experienced and have forwarded the matter to the relevant department. Your review motivates us to improve our services for our guests. We hope to welcome you again in the future. Sincerely, Customer Service Manager
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arik r. w.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The receptionist said the pool closed at 7 p.m. Looking up, there were still plenty of people swimming. It's unusual for Semarang to be hot during the day. The lobby ceiling looks like it could use a new one. But other than that, it's okay. I'll come back here next time I'm in Semarang.
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1 people find it helpful
Accommodation's Reply
28 Jul 2026
Dear Mr./Mrs. Arik, This is a message from Louis Kien Pemuda Semarang Hotel. Thank you for taking the time to write a review about your stay at our hotel. Your feedback and comments are very important to us in helping us maintain the quality of our products and services. Thank you again. We apologize for any shortcomings that may have caused you and your family any inconvenience. We sincerely hope to welcome you and your family again in the future. Sincerely, Ratih Maulinda, Customer Service Manager
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Cahyanul U.
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
The first experience when checking in was very memorable because our room was upgraded to a junior suite. The staff was friendly even though it took a long time to check in. When we arrived at the room, we could already feel the unpleasant smell, probably from the sink waste. The bathroom, towels, and room were also not very clean, probably because the hotel is old. When we complained about the smell and asked to be moved, the hotel staff reluctantly agreed with the condition that they would check first and the room would be returned to a deluxe, we were okay as long as the room didn't smell. When we returned to the hotel and entered the same room, the same smell still lingered. My husband immediately got angry downstairs and we were immediately able to move to a better room that night. Suggestion: listen to customer complaints and act on them. Thank you.
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Accommodation's Reply
27 Jul 2026
Dear Mrs. Khayanul, From Louis Kien Pemuda Semarang Hotel, Thank you for taking the time to share your experience staying at our hotel. Your feedback and comments are extremely important to us in helping us maintain the quality of our products and services. We apologize for some of the complaints you had during your stay, particularly regarding the cleanliness of your room and the towels not meeting our standards, and the unsatisfactory amenities and services. We have discussed these matters with the relevant departments and will make overall improvements to prevent such incidents from happening again in the future. Thank you again for your understanding and cooperation. Sincerely, Ratih Maulinda, Customer Service Manager
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Shodiqul M.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The service is great, the hotel rooms are also spacious.
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Accommodation's Reply
29 Jul 2026
Dear Mr. Chodikul M., This is a brief message from Louis Giann Pemuda Semarang Hotel. Thank you for taking the time to write a review about your stay at Louis Giann Pemuda Semarang. We appreciate your feedback and suggestions, which help us improve our products and services that may have not met our standards. We are pleased to know you enjoyed your stay and we will continue to strive for improvement in the future. We look forward to welcoming you back to our hotel again. Thank you. Sincerely, Customer Service Manager
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AGUS H. P.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
Fast check-in, friendly staff, and room upgrade. Thank God. Thank you.
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Accommodation's Reply
28 Jul 2026
Dear Mr. Agus, From Louis Kien Pemuda Semarang Hotel, Thank you for taking the time to share your experience staying at our hotel. Your feedback and comments are invaluable to us in helping us maintain the quality of our products and services. Thank you again. We apologize for any shortcomings that may have left you and your family dissatisfied. We sincerely hope to welcome you and your family back again in the future. Sincerely, Ratih Maulinda, Customer Service Manager
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Novena P. W.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
I had my birthday there, and it was comfortable and easily accessible. The entire place and room were clean, and the staff were very friendly. There were many amenities, including a very large and beautiful swimming pool. The restaurant also had delicious food. I got sliced fruit for my room because it was my birthday. It's best to contact the hotel seven days before your birthday so they can arrange it. The only downside is the soundproofing, so if someone in the next room is shouting or making a phone call on speakerphone, it can be heard in your room, but that happens occasionally. Overall, the hotel is very good.
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1 people find it helpful
Accommodation's Reply
28 Jul 2026
Dear Ms. Novena, It is with pleasure that we at Louis Kien Pemuda Semarang Hotel would like to express our gratitude for taking the time to provide feedback regarding your stay at our hotel. Your feedback and comments are invaluable to us in helping us maintain the quality of our products and services. Thank you again. We apologize for any shortcomings that may have caused you and your family any inconvenience. We sincerely hope to welcome you and your family again in the future. Sincerely, Ratih Maulinda, Customer Service Manager
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K***h
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
Wrong elevator, coming home at 11 PM and passing the apartment elevator instead. When I got to my room, it was open but empty. I got really creeped out and rushed back to the 4th floor parking lot, haha. Funny experience.
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Accommodation's Reply
25 Jul 2026
Dear Valued Guest, Thank you for taking the time to write a review about your stay at Louis Kienne Hotel Pemuda. We are pleased that you enjoyed your time and were comfortable with our hotel. We apologize for any inconvenience you experienced and have forwarded the matter to the relevant department. Your review motivates us to improve our services for our guests. We hope to welcome you again in the future. Sincerely, Customer Service Manager
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M***e
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Actually the only downside is that the room is a bit damp so it smells a bit. Maybe because it's carpeted so it's damp and cold. But other than that okie 👍
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1 people find it helpful
Accommodation's Reply
23 Jul 2026
Dear Valued Guest, Thank you for taking the time to write a review about your stay at Louis Kienne Hotel Pemuda. We are pleased that you enjoyed your time and were comfortable with our hotel. We apologize for any inconvenience you experienced and have forwarded the matter to the relevant department. Your review motivates us to improve our services for our guests. We hope to welcome you again in the future. Sincerely, Customer Service Manager
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b***g
icon-Business
Business
icon-origin-TRAVELOKA
6.2
/10
Reviewed 2 week(s) ago
The bedcover was accidentally exposed to the bedroom light, and the lining was very dirty. After checking out, more than three hours later, I suddenly received a WhatsApp message saying I was fined Rp 1,000,000 for smoking. They sent me a photo of a cigarette in a cup of instant noodles. I don't smoke, and even after explaining why they were still stubborn. They should have been notified immediately upon check-out, not waited three hours.
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Accommodation's Reply
25 Jul 2026
Dear Valued Guest, Thank you for taking the time to write a review about your stay at Louis Kienne Hotel Pemuda. We are pleased that you enjoyed your time and were comfortable with our hotel. We apologize for any inconvenience you experienced and have forwarded the matter to the relevant department. Your review motivates us to improve our services for our guests. We hope to welcome you again in the future. Sincerely, Customer Service Manager
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T***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.0
/10
Reviewed 2 week(s) ago
Overall, I was very satisfied 👍. However, the bathroom door I stayed in couldn't be locked, which makes it difficult if you're staying with friends or relatives. Toothbrushes and shower caps weren't provided in the bathroom upon check-in, and the TV selection wasn't very varied. Parking in the hotel parking area can be difficult for those driving with a large turning radius. Valet service is provided, however.
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1 people find it helpful
Accommodation's Reply
22 Jul 2026
Dear Valued Guest, This is a message of our sincere respect from Louis Kien Pemuda Semarang Hotel. Thank you for taking the time to share your experience regarding your stay at our hotel. We apologize if you were not satisfied with our products and services. We look forward to welcoming you back in the future. Thank you. Sincerely, Customer Service Manager
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