The Zuri Palembang

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Overall Ratings & Reviews The Zuri Palembang

Traveloka (10,260)
Other sources (16)
8.8
Very Good
From 10,260 reviews
Provided by travelers on
Cleanliness

9.0

Room Comfort

8.9

Meal

8.9

Location

9.0

Service and Facilites

8.8

People often mention about The Zuri Palembang
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Distance to City Center (395)
Ambiance (384)
Staff Friendliness (382)
Bedroom (370)
Variety (320)
Bathroom (316)
Taste (314)
Hotel Area (313)
Room Space (308)
Accessibility (306)
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Traveler Reviews The Zuri Palembang

Number of reviews per page
20
40
Customer reviews
Zenlingga
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10.0
/10
Reviewed 1 week(s) ago
The service and facilities are very satisfying.
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Accommodation's Reply
06 Nov 2026
Dear Ms. Senlinga, Sincerely yours, The Zuri Palembang Hotel. Thank you very much for your positive rating and review. We are delighted to hear that you enjoyed your stay at The Zuri Palembang Hotel. We appreciate your support and hope to welcome you back again soon. Sincerely, Jon Hendry, General Manager - The Zuri Palembang
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Triyani M.
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10.0
/10
Reviewed 1 week(s) ago
The room is spacious, definitely recommended.
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Accommodation's Reply
04 Nov 2026
Dear Ms. Triyani M., Thank you for choosing The Zuri Palembang Hotel as your accommodation and for your positive review. We are delighted to hear that you were satisfied with the spacious room and recommended our hotel. This compliment encourages our entire team to strive for the best service and experience for all our guests. We hope to welcome you back to The Zuri Palembang Hotel on your next visit. Sincerely, Jon Hendry, General Manager
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Eka D. S.
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10.0
/10
Reviewed 1 week(s) ago
Easy check-in, friendly staff, clean rooms, and delicious food. ☺️
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Accommodation's Reply
04 Nov 2026
Dear Mr. Eka D. S., Thank you for choosing The Zuri Hotel Palembang and for taking the time to write a positive review. We are delighted to hear that you were satisfied with the ease of check-in, the friendliness of the staff, the cleanliness of the room, and the quality of the food. Your compliments motivate our entire team to strive to improve the quality of our service and provide memorable stays. We hope to welcome you again in the future. Sincerely, Yon Hendri, General Manager
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A***A
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10.0
/10
Reviewed 1 week(s) ago
It was a very nice staycation at this hotel and very comfortable.
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Accommodation's Reply
03 Nov 2026
Dear Mr./Ms. A*A, Sincerely yours, The Zuri Palembang Hotel. Thank you very much for your positive rating and review. We are delighted to hear that you enjoyed your stay at The Zuri Palembang Hotel. We appreciate your support and hope to welcome you back again soon. Sincerely, Jon Hendry, General Manager - The Zuri Palembang
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Rian C.
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10.0
/10
Reviewed 1 week(s) ago
Thank you for providing good service.
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1 people find it helpful
Accommodation's Reply
04 Nov 2026
Dear Mr./Ms. C., Thank you for your review and appreciation of The Zuri Palembang Hotel. We are delighted to know that the service we provided met your expectations. We are honored to have provided you with a memorable stay. We hope to welcome you back to The Zuri Palembang Hotel in the future. Sincerely, Jon Hendry, General Manager
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Sinta M.
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10.0
/10
Reviewed 1 week(s) ago
Good for all, the service is okay and extraordinary.
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Accommodation's Reply
03 Nov 2026
Dear Ms. Sinta M, Sincerely yours, The Zuri Palembang Hotel. Thank you very much for your positive rating and review. We are delighted to know that you enjoyed your stay at The Zuri Palembang Hotel. We appreciate your support and hope to welcome you back again soon. Sincerely, Yon Hendry, General Manager - The Zuri Palembang
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Kartika M.
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10.0
/10
Reviewed 2 week(s) ago
The receptionist made the check-in process very easy.
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Accommodation's Reply
04 Nov 2026
Dear Ms. Kartika M., Thank you for your positive review. We are delighted to hear that our reception staff were helpful and made your check-in process easy. This compliment encourages the entire team at The Zuri Palembang Hotel to continue striving to provide the best service to all our guests. We hope you will return to stay at The Zuri Palembang Hotel again. Sincerely, Yon Hendry, General Manager
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F***n
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Staycation
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10.0
/10
Reviewed 2 week(s) ago
The view is great, the pool is great, and the rooms are clean. It's great.
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1 people find it helpful
Accommodation's Reply
30 Oct 2026
Dear Valued Guests, It is with great pleasure that we are pleased to inform you of our 10-star rating and positive review. We are delighted to know that you enjoyed your stay at Zuri Palembang Hotel. We appreciate your continued support and hope to welcome you back again soon. Sincerely, Jon Hendry, General Manager - Zuri Palembang Hotel
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D***a
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10.0
/10
Reviewed 2 week(s) ago
The hotel staff are very friendly and very helpful.
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Accommodation's Reply
02 Nov 2026
Dear Mr./Ms. D*a, Sincerely yours from The Zuri Palembang Hotel. Thank you very much for your positive rating and review. We are delighted to hear that you enjoyed your stay at The Zuri Palembang. We appreciate your support and hope to welcome you back again soon. Sincerely, Yon Hendri General Manager - The Zuri Palembang
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Budairi
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Check-in is easy and can be early.
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Accommodation's Reply
02 Nov 2026
Dear Mr. Budairi, From The Zuri Palembang Hotel, we would like to express our deepest gratitude for your 5-star rating and positive review. We are delighted to hear that you enjoyed your stay at The Zuri Palembang Hotel. We appreciate your support and hope to welcome you back again soon. Sincerely, Yon Hendry, General Manager - The Zuri Palembang
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Muhammad I.
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10.0
/10
Reviewed 2 week(s) ago
Great, friendly service and satisfactory facilities.
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Accommodation's Reply
31 Oct 2026
Dear Mr. Muhammad I, Sincerely yours, The Zuri Palembang Hotel. Thank you very much for your positive rating and review. We are delighted to know that you enjoyed your stay at The Zuri Palembang Hotel. We appreciate your support and hope to welcome you back again soon. Sincerely, Yon Hendry, General Manager - The Zuri Palembang
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Siti R.
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10.0
/10
Reviewed 2 week(s) ago
Clean, fragrant, and comfortable. The breakfast is delicious, absolutely delicious.
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Accommodation's Reply
30 Oct 2026
Dear Valued Guest, Warm greetings from The Zuri Palembang Hotel. Thank you very much for your 10-star rating and positive review. We are delighted to know that you enjoyed your stay at The Zuri Palembang Hotel. We appreciate your support and hope to welcome you back again soon. Sincerely, Jon Hendry, General Manager - The Zuri Palembang
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Mika M. w.
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10.0
/10
Reviewed 2 week(s) ago
The breakfast was delicious. The service was friendly and fast. The rooms were also clean.
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Accommodation's Reply
30 Oct 2026
Dear Valued Guest, Warm greetings from The Zuri Palembang Hotel. Thank you very much for your 10-star rating and positive review. We are delighted to know that you enjoyed your stay at The Zuri Palembang Hotel. We appreciate your support and hope to welcome you back again soon. Sincerely, Jon Hendry, General Manager - The Zuri Palembang
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hidayat z.
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10.0
/10
Reviewed 2 week(s) ago
Very satisfied, the service is pleasant, the food is varied.
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Accommodation's Reply
29 Oct 2026
Dear Mr. Hidayat See, This is a message from The Zuri Palembang Hotel expressing our sincere gratitude for your positive rating and review. We are delighted to know that you enjoyed your stay at The Zuri Palembang Hotel. We appreciate your support and hope to welcome you back again soon. Sincerely, Jon Hendry, General Manager - The Zuri Palembang
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Verified Traveler
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Leisure
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9.4
/10
Reviewed 2 week(s) ago
The hotel's strategic location is close to Palembang's souvenir and culinary centers. The prayer room is clean, cool, and comfortable. It's top-notch.
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Accommodation's Reply
27 Oct 2026
Dear Valued Guest, Warm greetings from The Zuri Palembang Hotel. Thank you very much for your positive rating and review. We are delighted to hear that you enjoyed your stay at The Zuri Palembang Hotel. We appreciate your support and hope to welcome you back again soon. Sincerely, Jon Hendry, General Manager - The Zuri Palembang
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ALTA A. S. M.
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10.0
/10
Reviewed 2 week(s) ago
The staff is very friendly, the location is strategic.
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Accommodation's Reply
29 Oct 2026
Dear Mr./Ms. Alta a s m, Sincerely yours from The Zuri Palembang Hotel. Thank you very much for your positive rating and review. We are delighted to know that you enjoyed your stay at The Zuri Palembang. We appreciate your support and hope to welcome you back again soon. Sincerely, Yon Hendri General Manager - The Zuri Palembang
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A***a
icon-Staycation
Staycation
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10.0
/10
Reviewed 3 week(s) ago
Comfortable, safe place and good service.
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Accommodation's Reply
26 Oct 2026
Dear Ms./Mrs. A*a, With our deepest respect from Zuri Palembang Hotel, Thank you very much for your positive review. We are delighted to hear that you had a pleasant stay at Zuri Palembang Hotel. We appreciate your support and hope to welcome you back again soon. Sincerely, Jon Hendry, General Manager - Zuri Palembang Hotel
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Sindi A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Ms. Dini is very friendly and very helpful.
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Accommodation's Reply
26 Oct 2026
Dear Ms. Cindy A., Sincerely yours, The Zuri Palembang Hotel. Thank you very much for your 5-star rating and positive review. We are delighted to know you enjoyed your stay at The Zuri Palembang Hotel. We appreciate your support and hope to welcome you back again soon. Sincerely, Yon Hendry, General Manager - The Zuri Palembang
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Gardner P. M.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Service is okay, food is okay, basically everything is okay.
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Accommodation's Reply
22 Oct 2026
Dear Mr. Gardner, Greetings from The Zuri Palembang Hotel. Thank you very much for your positive rating and review. We are delighted to hear that you enjoyed your stay at The Zuri Palembang Hotel. We appreciate your support and hope to welcome you back again soon. Sincerely, Jon Hendry, General Manager - The Zuri Palembang
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nengah r.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
All the staff were very friendly and polite, and they were always ready to help when there were any problems. This was especially true during breakfast.
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Accommodation's Reply
26 Oct 2026
Dear Mrs. Nengah r, Sincerely yours from The Zuri Palembang Hotel. Thank you very much for your positive rating and review. We are delighted to hear that you enjoyed your stay at The Zuri Palembang. We appreciate your support and hope to welcome you back again soon. Sincerely, Yon Hendri General Manager - The Zuri Palembang
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Number of reviews per page
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40