Overall Ratings & Reviews Muong Thanh Luxury Khanh Hoa

Dear Valued Guest, Thank you for choosing Muong Thanh Luxury Khanh Hoa Hotel and for taking the time to share your kind feedback. We are delighted to know that you were satisfied with our service, food, and convenient location. Your positive comments are a great encouragement for our entire team to continue improving and delivering the best possible experience to our guests. We look forward to the pleasure of welcoming you back in the near future. Best regards, Tran Yen Vinh Hotel General Manager Muong Thanh Luxury Khanh Hoa Hotel

Dear Valued Guest, First of all, we would like to sincerely thank you for choosing to stay at Muong Thanh Luxury Khanh Hoa Hotel and taking the time to share your detailed comments. We are sorry to hear that some experiences at the hotel have not met your expectations. The comments related to the Kid Club area, the gym, the swimming pool without air conditioning, the fan not working, the quality of breakfast and in-room amenities such as toilet paper, toaster... have been fully recorded by us and forwarded to the relevant departments for review, correction and improvement as soon as possible. We are always committed to improving the quality of service to bring a more worthy experience to all visitors. Once again, thank you for your frank sharing. We look forward to having the opportunity to welcome and serve you more fully in the next stays. Best regards, Tran Yen Vinh Hotel Director Muong Thanh Luxury Khanh Hoa Hotel

Dear Valued Guest, First of all, we would like to sincerely thank you for choosing to stay at Muong Thanh Luxury Khanh Hoa Hotel and taking the time to share your detailed review. We are sorry to hear that your stay experience was not as expected, especially in terms of the service attitude of the staff, the quality of breakfast, the condition of the kitchen equipment as well as the amenities in the gym and balcony area. Your specific and frank comments are extremely valuable information, helping us to review the shortcomings in our services and facilities. We have forwarded all feedback to the relevant departments for review, correction and improvement as soon as possible. Our goal is always to bring customers comfortable experiences that are worthy of the standards that the hotel aims for. Once again, we would like to express our sincere thanks to you and hope to have the opportunity to serve you better in your next stay. Sincerely, Tran Yen Vinh Hotel Director Muong Thanh Luxury Khanh Hoa Hotel

Dear Valued Guest, Thank you very much for choosing to stay at Muong Thanh Luxury Khanh Hoa Hotel and for taking the time to share your feedback. We sincerely regret to hear that your breakfast experience did not meet expectations, particularly regarding the variety of food and the issues with the electric pots and toaster. Please accept our apologies for the inconvenience caused. Your comments have been noted and shared with the relevant departments to promptly review and improve our equipment maintenance and breakfast service. We are committed to continuously improving the guest experience, and your feedback is truly valuable in helping us do so. We hope to have another opportunity to welcome you back and provide you with a better experience in the future. Best regards, Tran Yen Vinh Hotel General Manager Muong Thanh Luxury Khanh Hoa Hotel

Dear Guest, We would like to sincerely thank you for choosing to stay at Muong Thanh Luxury Khanh Hoa Hotel and taking the time to share your feelings. We are sorry to hear that the reception service experience did not really meet your expectations. Your sincere comments are an important basis for us to review and improve the quality of service in the future. At the same time, we would also like to thank you for noting the friendly support from the luggage storage staff - this will be a valuable source of encouragement for the staff and the entire team. We hope to have the opportunity to welcome you back and bring you a more complete experience in future stays in Nha Trang. Sincerely, Tran Yen Vinh Hotel Director Muong Thanh Luxury Khanh Hoa Hotel

Dear Guest, We would like to sincerely thank you for choosing to stay at Muong Thanh Luxury Khanh Hoa Hotel and taking the time to share your valuable feelings. It is a pleasure to know that you are satisfied with the enthusiastic support from the lobby staff during your stay. Your positive comments are a great encouragement to our team. We also acknowledge your comments about the second check-in time and will continue to coordinate more closely between departments to improve the initiative in preparing rooms, bringing a more complete experience to you on your next visits. We look forward to welcoming and serving you again in the beautiful coastal city of Nha Trang. Sincerely, Tran Yen Vinh Hotel Director Muong Thanh Luxury Khanh Hoa Hotel

Dear Guest, We sincerely thank you for choosing to stay at Muong Thanh Luxury Khanh Hoa Hotel and taking the time to share your feelings after your vacation. We are very happy to know that you are satisfied with the clean rooms and sea view at the hotel. We hope that on your next visit, the hotel will have the opportunity to arrange rooms with a more suitable view so that you can enjoy the sunrise more fully from your balcony. We look forward to continuing to accompany you on your upcoming trips to the coastal city of Nha Trang. Sincerely, Tran Yen Vinh Hotel Director Muong Thanh Luxury Khanh Hoa Hotel

Dear Valued Guest, We would like to sincerely thank you for choosing to stay at Muong Thanh Luxury Khanh Hoa Hotel and sharing your positive comments. It is a pleasure to know that you are satisfied with the spacious, comfortable space and especially the beautiful view room. This is a valuable recognition, contributing to further motivation for our team to constantly strive to improve the quality of service every day. We look forward to continuing to have the opportunity to welcome and serve you in the upcoming visits to Nha Trang. Sincerely, Tran Yen Vinh Hotel Director Muong Thanh Luxury Khanh Hoa Hotel

Dear Valued Guest, On behalf of the entire Muong Thanh Luxury Khanh Hoa Hotel team, we would like to express our sincere thanks to you and your family for choosing to stay at the hotel, as well as taking the time to share your positive feelings. We are very pleased to know that you are satisfied with the space, cleanliness and quality of service at the hotel. In particular, the fact that your family feels loved and wants to return on their next visit to Nha Trang is a great encouragement for our team. We look forward to welcoming and serving your family again in the beautiful coastal city of Nha Trang. Sincerely, Tran Yen Vinh Hotel Director Muong Thanh Luxury Khanh Hoa Hotel

Dear Valued Guest, On behalf of the entire Muong Thanh Luxury Khanh Hoa Hotel team, we would like to sincerely thank you and your family for choosing our hotel for your recent vacation, as well as taking the time to share your positive feelings. We are extremely pleased to know that you had a wonderful vacation. Your satisfaction and desire to return in the future is a great source of motivation for the hotel team to continue to make continuous efforts to bring more and more complete experiences to all visitors. We look forward to welcoming and serving your family again in the beautiful coastal city of Nha Trang. Sincerely, Tran Yen Vinh Hotel Director Muong Thanh Luxury Khanh Hoa Hotel

Dear Valued Guest, On behalf of the entire team of Muong Thanh Luxury Khanh Hoa Hotel, we would like to express our sincere thanks to you for trusting and choosing to stay at the hotel and sharing your emotional experiences. We are extremely honored and happy to know that your stay at the hotel has left you with a memorable experience. That is a great source of encouragement for the entire team to continue to strive, bringing more and more complete experiences to all visitors. We look forward to having the opportunity to welcome and serve you in the next vacations in beautiful Nha Trang. Sincerely, Tran Yen Vinh Hotel Director Muong Thanh Luxury Khanh Hoa Hotel

Dear Guest, On behalf of the entire Muong Thanh Luxury Khanh Hoa Hotel team, we would like to express our sincere thanks to you for choosing to stay at the hotel and for your positive comments. We are very pleased to know that you are satisfied with the enthusiasm, thoughtfulness and friendliness of our staff - that is always the value that we cherish and constantly promote. At the same time, the design of modern and convenient rooms to bring you a comfortable resting experience is the goal that we aim for in our service journey. Your positive reviews are the motivation for us to continue to improve the quality of service, bringing an even better experience to all visitors. We look forward to welcoming you back in the near future. Sincerely, Nguyen Ngoc Huy Hotel Director Muong Thanh Luxury Khanh Hoa Hotel

Dear Valued Guest, On behalf of the entire Muong Thanh Luxury Khanh Hoa Hotel team, we would like to sincerely thank you for choosing to stay at the hotel and give you a short but meaningful compliment. We are honored to know that you are impressed with the beautiful and luxurious space at the hotel. Encouraging words like “Will come back” are a great source of inspiration for us to constantly strive to improve the quality of service every day. We look forward to continuing to welcome and serve you in the upcoming holidays at Muong Thanh Luxury Khanh Hoa. Sincerely, Nguyen Ngoc Huy Hotel Director Muong Thanh Luxury Khanh Hoa Hotel

Dear Valued Guest, On behalf of the entire Muong Thanh Luxury Khanh Hoa Hotel team, we would like to sincerely thank you for choosing to stay at our hotel and taking the time to share your positive feelings. We are delighted to know that you are satisfied with the enthusiasm, thoughtfulness and friendliness of our staff - this is always the value that we strive to maintain and promote. In addition, your appreciation for the modern and convenient room design is a great source of encouragement for us in our journey to bring a comfortable and memorable vacation experience to all customers. Your satisfaction is the motivation for us to continue to improve and enhance the quality of service every day. Once again, we would like to sincerely thank you. We hope to welcome you back soon for a vacation at Muong Thanh Luxury Khanh Hoa. Sincerely, Nguyen Ngoc Huy Hotel Director Muong Thanh Luxury Khanh Hoa Hotel

Dear Valued Guest, On behalf of the entire Muong Thanh Luxury Khanh Hoa Hotel team, we would like to sincerely thank you for choosing to stay at our hotel. In order to continuously improve the quality of our services, we look forward to receiving your valuable comments about your recent stay. All of your feedback is extremely important to us. As the largest chain of pure Vietnamese hotels in Indochina, Muong Thanh is proud to bring hospitality imbued with national identity. We are very pleased to know that you have had a pleasant experience at the hotel. At the same time, we also acknowledge your feedback on the quality of our dishes and will continue to improve to bring an increasingly better culinary experience to all customers. Your satisfaction is a great motivation for us to continue to improve and enhance the quality of our services. Once again, we sincerely thank you for taking the time to share your feelings. We hope to welcome you again soon at Muong Thanh Luxury Khanh Hoa. Sincerely, Nguyen Ngoc Huy Hotel Director Muong Thanh Luxury Khanh Hoa Hotel

Dear Valued Guest, On behalf of the entire Muong Thanh Luxury Khanh Hoa Hotel team, we would like to sincerely thank you for choosing to stay at our hotel. In order to continuously improve the quality of our services, we look forward to receiving your valuable comments about your recent stay. All of your feedback is extremely important to us. As the largest chain of pure Vietnamese hotels in Indochina, Muong Thanh is proud to bring hospitality imbued with national identity. We are very pleased to know that you have had a pleasant experience at the hotel. Your satisfaction is a great motivation for us to continue to improve the quality of our services. Once again, we would like to sincerely thank you for taking the time to share your feelings. We hope to continue to welcome you soon at Muong Thanh Luxury Khanh Hoa. Sincerely, Nguyen Ngoc Huy Hotel Director Muong Thanh Luxury Khanh Hoa Hotel

Dear Valued Guest, On behalf of the entire team at Muong Thanh Luxury Khanh Hoa Hotel, we would like to sincerely thank you for choosing to stay with us. To help us continually improve our service quality, we would greatly appreciate your feedback on your recent stay. Your opinions are extremely valuable to us. As the largest chain of wholly Vietnamese-owned hotels in Indochina, Muong Thanh takes great pride in providing authentic hospitality. We are truly delighted to know that you had a pleasant experience at our hotel. Your satisfaction is the greatest motivation for our team to keep enhancing guest services. Once again, thank you for taking the time to share your feedback. We look forward to welcoming you back to Muong Thanh Luxury Khanh Hoa Hotel in the near future. Kind regards, Mr. Nguyen Ngoc Huy Hotel Manager Muong Thanh Luxury Khanh Hoa Hotel

Dear Valued Guest, On behalf of all staff of Muong Thanh Luxury Khanh Hoa Hotel, we would like to thank you for choosing to stay at our hotel! In order to improve the quality of our services, we look forward to receiving and greatly appreciate your feedback and evaluation of your recent stay. Muong Thanh is proud to be the largest chain of purely Vietnamese hotels in Indochina, so we are very pleased to see that you had a pleasant stay at our hotel. This is also the belief and motivation for our hotel staff on the journey to improve the quality of customer service. Once again, we thank you for taking the time to provide feedback on your experience at our hotel. We look forward to welcoming you to Muong Thanh Luxury Khanh Hoa Hotel in the near future. Kind regards, Mr. Nguyen Ngoc Huy Hotel Manager Muong Thanh Luxury Khanh Hoa Hotel

Dear Mr. Nguyen Minh Tri, On behalf of all staff of Muong Thanh Luxury Khanh Hoa Hotel, we would like to thank you for choosing to stay at the hotel! We are also very sorry for the problem you encountered during your stay at the hotel and sincerely apologize to you for this bad experience. The hotel management will work with the relevant departments to find the cause and find a solution to this problem as soon as possible. Once again, we would like to thank you for your honest review and give the hotel the opportunity to correct similar issues in the future. We look forward to welcoming you to Muong Thanh Luxury Khanh Hoa Hotel in the near future. Kind Regards Mr. Nguyen Ngoc Huy Hotel Manager

Dear Mr. Tran Le Anh The, On behalf of all staff of Muong Thanh Luxury Khanh Hoa Hotel, we would like to thank you for choosing to stay at the hotel! In order to improve the quality of our services, we look forward to receiving feedback from our customers and appreciate your feedback and reviews about your recent vacation. We are also very sorry for the problem you encountered upon check-in and sincerely apologize for this unpleasant experience. The hotel management will work with the relevant departments to find the cause and find a solution to this problem as soon as possible. Once again, we would like to thank you for your honest review and give the hotel the opportunity to correct similar issues in the future. We look forward to welcoming you to Muong Thanh Luxury Khanh Hoa Hotel in the near future. Kind Regards Mr. Nguyen Ngoc Huy Hotel Manager