Dear Mr. Heru, Thank you for taking the time to share your feedback. We sincerely apologize for the noise disturbance you experienced during your stay, particularly from housekeeping activities near the linen and supply storage area. We understand how important a peaceful environment is for our guests, and we regret that the noise affected your comfort. Your feedback has been shared with our Housekeeping team, and we will reinforce the importance of maintaining appropriate noise levels when handling linen and supplies, especially near guest rooms. We will also review our room allocation and operational procedures around these areas to minimize the possibility of similar disturbances in the future. Thank you for bringing this matter to our attention. We hope to have the opportunity to provide you with a more comfortable and restful experience on your next visit. Warm regards, Management Favehotel Premier Cihampelas Bandung