Dear Valued Guest, Thank you very much for your review. We are very pleased that you were satisfied with the service provided by Favehotel Premier Cihampelas. Feedback like this is the driving force for all our team to continue to strive to provide the best service to all our guests. We sincerely hope to welcome you back again for a comfortable and enjoyable stay. Best regards, Sanal Abidin, Operations Manager

Dear Customer, Thank you very much for your valuable feedback. We are very glad that you were satisfied with our friendly and helpful service. We would like to especially thank our security team and staff for the prompt recovery of your lost item. We apologize for the inconvenience caused by not being able to contact you via WhatsApp regarding your lost item. This is an important step in providing our customers with the information they need quickly and improving our communication. Thank you very much for your valuable feedback. We will strive to provide even better service in the future. Best regards, Sanal Abidin, Operations Manager

Dear Mr. Edis H, Thank you very much for your review. We are very glad that you were satisfied with the service provided by Favehotel Premier Cihampelas. Feedback like this motivates all the team to continue to provide the best service to all our guests. We look forward to welcoming you back again for a comfortable and enjoyable stay. Best regards, Senal Abidin, Operations Manager

Dear Valued Guest, Thank you very much for your review. We are very pleased that you were satisfied with the service provided by Favehotel Premier Cihampelas. Feedback like this is the driving force for all our team to continue to strive to provide the best service to all our guests. We sincerely hope to welcome you back again for a comfortable and enjoyable stay. Best regards, Sanal Abidin, Operations Manager

Dear Valued Guest, Thank you very much for your review. We are very glad that you were satisfied with the service provided by Favehotel Premier Cihampelas. Feedback like this is the driving force for all our team to continue to strive to provide the best service to all our guests. We sincerely hope to welcome you back for a comfortable and enjoyable stay. Best regards, Sanal Abidin, Operations Manager

Dear Valued Guest, Thank you very much for your review! We are so glad that you were impressed with our spacious Executive Room and its well-appointed facilities. Feedback like this motivates us to continue to maintain the quality and comfort of our guests. We look forward to welcoming you back to Favehotel Premier Cihampelas again! Best regards, Sanal Abidin, Operations Manager

Dear Valued Guest, Thank you for your review. We are delighted to hear that you found our hotel comfortable and enjoyable. We look forward to welcoming you back again soon. Best regards, Sanal Abidin, Operations Manager

Dear Mr. Raihan, Thank you for taking the time to write a review and share your experience with us. We apologize for the inconvenience caused by the air conditioning in your room and connecting room. We have forwarded this feedback to our engineering team for inspection and repair so that the air conditioning in room 3028 and 3030 can perform better and look cleaner. We highly appreciate your feedback, which will help us to improve the quality of our rooms and the comfort of our guests. We look forward to welcoming you back again with an even better experience in the future. Best regards, Sanal Abidin, Operations Manager

Dear Guest, Thank you for taking the time and sharing your valuable feedback. We are delighted that you enjoyed our hotel's location and smooth booking process. Regarding the friendliness of our staff, particularly our receptionists and security guards, we apologize if your experience did not meet your expectations. We have forwarded this feedback to the relevant team for immediate improvement. As we understand the importance of first impressions from our guests, we hope that you will return to our hotel again and experience an even better service on your next visit. Sincerely, Sanal Abidin, Operations Manager

Dear Ms. Decinta Wai, Thank you for your positive review. We are delighted that you enjoyed our service, the comfort of our spacious and clean rooms, and the variety and delicious breakfast. Feedback like these are a great motivation for our entire team to continue to provide the best service to all our guests. We look forward to welcoming you back again for an even more rewarding stay. Best regards, Zainal Abidin, Operations Manager

Dear Mr. Dian Indah, P.S. Thank you for your detailed review and feedback. We apologize for the inconvenience you experienced regarding the bathroom door in room 2005 and the inconvenience of accessing the swimming pool area. We have followed up with our engineering team to immediately carry out repairs and provide additional lighting in the area. We have also checked the air conditioning, which was running hot at first, to ensure it is optimal for the room's initial use. We are pleased that you continue to be satisfied with our service, food, and overall guest experience. Your feedback is extremely important in order to improve the quality of our services in the future. Best regards, Sanal Abidin, Operations Manager

Dear Mr. Martono, Thank you very much for your warm review and compliments. We are very glad that you were satisfied with the friendliness and prompt response of our staff, and that we were impressed with the convenient location of the hotel. Unfortunately, we did not have a chance to try the breakfast this time. We hope that on your next visit, you will be able to enjoy Bandung’s signature dishes such as Nasi Kuning, Lonton Sayur (Vegetable Porridge) and our favorite, Lotek. We sincerely hope to welcome you back to Favehotel Premier Cihampelas with even better service and a pleasant stay. Sincerely, Saenal Abidin, Operations Manager

Dear Valued Guest, Thank you for your review and feedback. We are very glad that you were satisfied with the cleanliness of our hotel and the friendliness of our staff. We apologize for any inconvenience caused regarding the parking space, especially during the busy weekends. This feedback will be taken into consideration for further development and improvements to provide a comfortable stay for all our guests. We look forward to welcoming you back to Favehotel Premier Cihampelas Bandung again. Best regards, Zaenal Abidin, Operations Manager

Dear Valued Guest, Thank you for your positive review. We are delighted to know that our staff responded quickly and promptly to any issues you encountered during your stay. Guest satisfaction and comfort are our top priority. We look forward to welcoming you back to Favehotel Premier Cihampelas Bandung again. Best regards, Zaenal Abidin, Operations Manager