Overall Ratings & Reviews The Garrison

Friendly staff and clean room. It is next to the main street in town with a variety of restaurant nearby.

Some staff members were friendly and helpful, others not so much. Modern and comfortable. Good location.

Don’t judge a book by its cover. Looks a little like an office block from outside. The interior though was modern and very well appointed. The staff could not be more helpful ans the breakfast was excellent.

Great property! Had a great time and stunning surrounding areas. Staff was great and the rooms were comfortable and clean. I enjoyed my morning coffee with a short walk to the Loch. Quiet and great for kids. Only complaint is that the parking lot is tight and we had to back up a few times to get through the alley…and that is a very small complaint. Great home base to explore the Highlands. Very convenient location for outdoor adventures as well as exploring Fort William.

Very nice, clean and mary adequately sized rooms, a gracious staff.

Hotel is fine, but it's not that nice from the outside. Basically a big parking lot with street lights on all the time. It's also not that central. Fort William is not the nicest town, but we were finishing the West Highland Way walk so we had no choice but to spend the night there. The hotel was good enough.

Hotel is very good but the rooms are tiiiiny. It’s fine if you’re traveling alone but when there’s two people in one room, it’s very tight and there’s no place to put your suitcase, clothes etc. Breakfast is also very good if a bit overpriced.

Good location. Close high street but quiet. Use wonderful liquid soap and lotion. It should have 5 stars. However, I found there is mould in the electrical kettle and stained towels, so I deducted 1 star out of 5.

It was a little difficult for us to find, but once we did, we checked in without issue. I knew ahead of time there was no elevator, but there were several flights of exterior stairs. We had an odd back door that opened to a straight drop down and view of a wall. Parking was very easy on site. Definitely walkable with places to eat and shop!

Lovely staff! Clean and lovely food

Very nice place

We stayed in one of the suites and it was very spacious. However there are no elevators in the back so we had to carry our luggage up stairs.

Staff are very helpful and friendly, the hotel is in a handy location and is warm and comfortable although the rooms are not very big. Perhaps someone could explain the huge hand prints on the tiles above the WC?

If you’re staying in Fort William and you’re not staying here you’re missing out. Cool building, great staff, rooms were super spacious and comfortable with tons of modern upgrades. If we ever find ourselves in this part of the world again this would be back in a heartbeat.

Great stay here. Loved the little ectras in the room a d fhe staff were really friendly. Good size room, good view from our room of the loch through the buildings and big bed. Free tea and coffee in the lobby was a great addition. Only thing i could comment on that wasnt so positive was the shower. Its in major need of an upgrade as the head of it was leaking and the space was just small and awkward. Small issue tho for an otherwise great stay.

This was a really lovely property, done up to a high standard and very comfortable!

Beautiful hotel, location was central. Upon arrival the staff that greeted us were really friendly and welcoming. Room was lovely and modern. We didnt eat at the hotel but did see the breakfast being served and it looked lovely. Would definitely stay here again.

Really enjoyed our stay at the Garrison. Spacious room, friendly staff and had a good nights sleep.

Plenty parking spaces . Near train n bus station . Hotel very clean staff and breakfast were amazing .

We stayed in a suite, it was a very good size, the bed was comfortable, nice TV and very good small kitchen. The emergency exit light in the bedroom was very bright. The water pressure and the heating in the shower was below average. We stayed for 2 days, the cleaning staff tidied up the bedroom and bathroom, but failed to attend to the kitchen sink/dishes. We did not do the breakfast but I believe its available.