The Garrison

The suites were tucked back behind the main property, were spacious and clean. They came with covered parking, which was great! Highly recommend

A little tricky finding the reception area due to the conversion from a garrison. Limited parking, but public parking nearby. Had a great breakfast and wonderful service. Couple of craft beer options in the full bar. Room was small but comfortable.

Loved the jail/garrison theme to this hotel! Such a fun atmosphere! We LOVED their morning breakfast - one of our favorite from the trip! Highly recommend!

Staff make this small hotel a pleasant stay

Great location but apartment was highly overpriced at about $500 per night with basic necessities such as a simple toilet paper holder and laundry capsules. No dishwasher either. If you stay in the apartments you have to fend for yourselves. Incredibly expensive for what it’s worth.

The online photos did not accurately reflect the apartments, which were actually in a separate building located about a three-minute drive from the main hotel. While the bedding was clean, the rest of the apartment appeared rougher than the pictures suggested. The overall value did not justify the price. Additionally, at check-out, I was unexpectedly informed of a £55 cleaning fee, which had not been disclosed during booking or check-in. Needless to say, I would not choose to stay at this property again.

My room was very cozy! Such a lovely big window and the comfiest bed. Thanks for a great stay after a long train ride.

really nice hotel and i would stay there again.

Nice apartment with the view of the loch. Great location. Walkable to the street that has the restaurants and shopping. Check in was very easy.

T

A great stay; friendly staff and location to restaurants and shopping. Pleasantly surprised and highly recommend this property.

Fantastic work thanks

For the price charged, I expected more of the basics such as daily cleaning of the room, replenishment of drinking water, etc.

Close to shopping and restaurants and safe.

Friendly staff. Nice room.

If you reserve a suite, it doesn’t mention that it’s in a separate building and there is no elevator. You have to walk, drag your bags behind the main building on pavement that has potholes and carry your bags up 1 or 2 flights depending what floor you are on. They will help you if you ask. My sister-in-laws room in the main building, (which was less money), had breakfast included. My suite did not. Hotels.com says you can get a “to-go” breakfast for £10. They told me they never heard of this and would not honor it. The regular breakfast cost £17.50 per person. I must say it was an excellent breakfast. Both rooms stated that they had king size beds. The room in the main building had a “super-king” and my suite had a “king”. The “super-king” is a regular king size bed in the US and the “king” is a queen size in the US. When mentioning all of these discrepancies to the employees at reception, not one of them offered an apology or claimed any responsibility. When I asked to speak to the manager, they didn’t offer to alert them and instead said they would mention the problems. They did give us one complimentary breakfast for two. When checking out, I told them the microwave didn’t work in my room. The very rude employee said “you have to pull it out from the wall and check the back”. Really!! No apology?! How am I supposed to know this?? Put a sign up then! The hotel had some good amenities including, free drinks and snacks in the room and specialized coffees in the restaurant.

The apartment was nice and it was easy to get places. Note that you are not in the hotel and do not have hotel amenities. This is fine, I just did not realize it when booking.

Great location, easy walk to all things Fort William! Would definitely stay there the next time we are in Fort William!

Not worth the price, very small room and very expensive. Decoration was tired with many marks and worn out furnishings.

This hotel was right in town. Staff were very friendly and helpful. Room was comfortable and very roomy. Would recommend Garrison.