F***a
8.5
/10
Reviewed 1 day(s) ago
The breakfast is all delicious, you must come here.
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1 people find it helpful
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Grand Darmo Suite by AMITHYA
Explore Grand Darmo Suite by AMITHYA
Overall Ratings & Reviews Grand Darmo Suite by AMITHYA
Traveloka (11,327)
Other sources (55)
8.4
Very Good
From 11,327 reviews
Provided by travelers on
Cleanliness
8.5
Room Comfort
8.5
Meal
8.2
Location
8.7
Service and Facilites
8.4
People often mention about Grand Darmo Suite by AMITHYA
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Room Space (258)
Staff Friendliness (250)
Bedroom (246)
Distance to City Center (232)
Surroundings (232)
Ambiance (219)
Bathroom (198)
Hotel Area (194)
Accessibility (191)
Family Friendly (169)
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Traveler Reviews Grand Darmo Suite by AMITHYA
Number of reviews per page
20
40
Customer reviews
F***a
8.8
/10
Reviewed 2 day(s) ago
Great, strategic location in front of Bungkul Park. Unfortunately, parking is limited.
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YY
Yudhi Y.
8.8
/10
Reviewed 2 day(s) ago
The rooms are very comfortable, spacious, and clean. They're strategically located close to restaurants and hangouts.
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1 people find it helpful
R***y
8.5
/10
Reviewed 3 day(s) ago
Hotel staff response was fast in the check-in process.
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RA
Rheza A. B.
10.0
/10
Reviewed 6 day(s) ago
Highly recommended for families.
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B***i
Leisure
8.8
/10
Reviewed 1 week(s) ago
Overall everything is great, only the taste of the food needs to be improved. The fried rice is too salty, the ice mix is bland, the meatballs are not chewy like regular meatballs, more like fritters.
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Yuswara P.
9.4
/10
Reviewed 1 week(s) ago
The hotel staff is very friendly, the atmosphere is very good.
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1 people find it helpful
Yuswara P.
8.2
/10
Reviewed 2 week(s) ago
The hotel staff are very friendly, always smiling, greeting and greeting.
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RL
Rosalia L.
Staycation
9.4
/10
Reviewed 2 week(s) ago
The staff is friendly, the AC isn't cold enough, but everything else is fine. It's close to Bungkul Park, so it's a great place for kids to play.
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RM
Rocky M.
Business
6.5
/10
Reviewed 2 week(s) ago
The AC was broken and wouldn't turn it on with the remote, requiring technicians to be called twice a day. The temperature wasn't cold either.
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Verified Traveler
10.0
/10
Reviewed 2 week(s) ago
Great, there's lots of food in front of the hotel.
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2 people find it helpful
G***t
8.3
/10
Reviewed 2 week(s) ago
The service was friendly, but the rooms were lacking. We asked for room changes three times before we could get a decent one.
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RI
Rio I.
10.0
/10
Reviewed 3 week(s) ago
The hotel's location is very close to the CFD area on Sundays. The staff are very friendly, the facilities are complete, and the room is also very clean. I stayed with my family, and it's perfect for those looking for a family staycation and want to take advantage of Car-Free Day on Sundays.
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M***W
Business
8.4
/10
Reviewed 3 week(s) ago
The room key only has 1 access card and this is very inconvenient for guest mobility.
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M***W
Business
8.1
/10
Reviewed 3 week(s) ago
The room's spotlight is very uncomfortable because the work desk area is poorly lit. The AC is directly exposed to it, which can cause a cold.
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2 people find it helpful
RN
Rizka N.
Staycation
9.4
/10
Reviewed 4 week(s) ago
The rooms are spacious, clean, well-maintained, and very close to culinary attractions. You can easily walk out of the hotel, no need to get out of your car. I tried the angkringan (a food stall) and it was quite tasty, but the staff seemed unprepared, with frequent miscommunications between the waitress, chef, and cashier. Perhaps this should be improved next time. Overall, it was a comfortable stay and I'd definitely do it again.
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3 people find it helpful
Verified Traveler
Staycation
9.7
/10
Reviewed 4 week(s) ago
For next time, check your toiletries, usually you'll find soap for washing on the washtable.
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1 people find it helpful
S***a
Leisure
10.0
/10
Reviewed 5 week(s) ago
staf ramah check in , check out mdh
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Accommodation's Reply
07 May 2026
Have a great day! Thank you for choosing to stay with us and for taking the time to write a positive review. We are delighted to hear that you were impressed with our staff's service and the easy and quick check-in and check-out process. Your compliments motivate our entire team to strive for the best possible service for all our guests. We hope to welcome you back in the future for an even more memorable stay. Sincerely, Agus Suhendro, Front Office Manager
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Verified Traveler
Staycation
10.0
/10
Reviewed 5 week(s) ago
The hotel staff are all friendly, the rooms are spacious with beautiful views, and the facilities are excellent. The location is strategically located right in front of Bungkul Park. Thank you, Grand Darmo Suite. May you continue to thrive and succeed.
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1 people find it helpful
Accommodation's Reply
07 May 2026
Have a wonderful day! Thank you for your review and appreciation of Grand Darmo Suite. We are delighted to hear that you were impressed with our friendly staff, the spacious comfort of the room, the beautiful views, and the amenities we provided during your stay. We appreciate the hotel's location opposite Taman Bungkul, which enhanced your convenience and experience in Surabaya. Your well wishes and support mean a great deal to us as we continue to improve and provide the best service to all our guests. We hope to welcome you back to Grand Darmo Suite next time. Sincerely, Agus Suhendro, Front Office Manager
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Verified Traveler
8.5
/10
Reviewed 5 week(s) ago
Like an old hotel, but okay
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Accommodation's Reply
07 May 2026
Have a great day! Thank you for taking the time to review and provide feedback. We appreciate your comments regarding the atmosphere of our hotel. We are committed to maintaining and improving our facilities to enhance comfort and provide a better experience for all our guests. We are delighted to hear that you felt very comfortable during your stay with us. Your feedback is important to us and encourages us to continue developing and providing the best service. We hope to welcome you back again in the future for an even better experience. Sincerely, Agus Suhendro, Front Office Manager
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