Grand Darmo Suite by AMITHYA

Hotels
Preferred Partner Plus
All-star Accommodation
Finding rooms for you...
8.3
/10
Very Good
11,631 reviews

What Guests Say About Their Stay

Staff Friendliness (498)
Room Space (488)
Distance To City Center (485)
Surroundings (458)

L***a

9.7
/ 10
The room is really nice, spacious, and has a large window, so in the morning the sun can shine through the curtains. On Sundays, there's a CFD event out front, adding to the excitement, and at night there's live music.
See original

l***y

9.1
/ 10
Helpful staff, comfortable rooms, beautiful views of the lights at night, clean, ample parking, very pleasant.
See original

Achmad I.

10.0
/ 10
Friendly staff, very delicious breakfast, spacious and clean rooms, suitable for family vacations.
See original

p***i

8.8
/ 10
This was my second stay due to its proximity to the city center. The hotel is cool, allowing for morning walks in the nearby park. The rooms are spacious, clean, and smoke-free. The food is comprehensive and quite tasty. There's also a swimming pool, perfect for bringing the family. The lobby is spacious, so it doesn't feel cramped, which is a plus.
See original

a***s

8.0
/ 10
I had a very satisfying stay at the Grand Darmo Suite. The rooms are spacious, clean, and fully equipped. The location is strategic, making it easy to reach downtown Surabaya. The hotel staff is also very friendly and helpful. Highly recommended for both family and solo vacations.
See original
In the Area
See Map
Jl. Progo No. 1-3, Wonokromo, Surabaya, Jawa Timur, Indonesia, 60241

Main Facilities

See more
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
See more
As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
Located next to Park
Direct City View
+2 more
note: hotel was previously named Grand Darmo Suite Grand Darmo Suite by AMITHYA is a hotel is located at Wonokromo. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
See more
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Grand Darmo Suite by AMITHYA Address: Map & Location

Jl. Progo No. 1-3, Wonokromo, Surabaya, Jawa Timur, Indonesia, 60241
Discover More Places
Lobby Grand Darmo Suite by AMITHYA
Exterior 2 Grand Darmo Suite by AMITHYA

Discover More About Grand Darmo Suite by AMITHYA

note: hotel was previously named Grand Darmo Suite

Location


Grand Darmo Suite by AMITHYA is a hotel is located at Wonokromo.

About Grand Darmo Suite by AMITHYA

Grand Darmo Suite by AMITHYA is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.

When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, Grand Darmo Suite by AMITHYA provides a pleasant accommodation for your stay.

For you, travelers who wish to travel comfortably on a budget, Grand Darmo Suite by AMITHYA is the perfect place to stay that provides decent facilities as well as great services.

From business event to corporate gathering, Grand Darmo Suite by AMITHYA provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Grand Darmo Suite by AMITHYA, a wonderful accommodation for your family holiday.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Grand Darmo Suite by AMITHYA.

If you plan to have a long-term stay, staying at Grand Darmo Suite by AMITHYA is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Grand Darmo Suite by AMITHYA is suitable for you who value privacy during your stay.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Grand Darmo Suite by AMITHYA exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Grand Darmo Suite by AMITHYA is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Grand Darmo Suite by AMITHYA.

All facilities in Grand Darmo Suite by AMITHYA

Bar, Cafe and Lounge Grand Darmo Suite by AMITHYA
Bar, Cafe and Lounge
Swimming Pool Grand Darmo Suite by AMITHYA
Swimming Pool
Fitness Center Grand Darmo Suite by AMITHYA
Fitness Center
Functional Hall Grand Darmo Suite by AMITHYA
Functional Hall
Common Space Grand Darmo Suite by AMITHYA
Common Space

Hotel Services

  • Bellhop
  • Concierge
  • Doorman
  • Early Check-in
  • Express check-in
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Late check-out
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby
  • Newspaper
  • Wedding service

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Early check-in
  • Elevator
  • 24-hour room service
  • Late check-out
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Food and Drinks

  • Restaurant with AC
  • A la carte dinner
  • Bar
  • Breakfast
  • Buffet breakfast
  • Brunch
  • Cafe
  • Poolside bar
  • Pub
  • Set menu lunch
  • Snacks
  • Snack bar
  • Vegetarian meal

General

  • AC
  • Banquet
  • Connecting rooms
  • Family room
  • Fireplace in lobby
  • Heater
  • Non-smoking room
  • Swimming pool
  • Smoking area
  • Smoke-free

In-room Facilities

  • Bathrobe
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Microwave
  • Minibar
  • Refrigerator
  • Shower
  • TV

Transportation

  • Airport transfer
  • Area shuttle
  • Area shuttle with surcharge
  • Car rental
  • Secure parking
  • Shopping center shuttle
  • Valet parking

Things to Do

  • Fitness center
  • Indoor pool
  • Massage
  • Spa
  • TV lounge

Nearby Facilities

  • ATM/Banking
  • Laundry
  • Shops
  • Supermarket

Shuttle Service

  • Airport transfer (surcharge)
  • Train station pickup
  • Airport transfer

Accessibilty

  • Accessible parking
  • Accessible path of travel

Business Facilities

  • Meeting facilities
  • Projector

Connectivity

  • Internet point
  • Free WiFi

Family-friendly Facilities

  • Children pool

Accommodation Policy & General Information in Grand Darmo Suite by AMITHYA

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Facility

Gym, Lobby, Lounge, Spa, Restaurant / Bar, Swimming Pool, Kids Playground open for limited number of guests per day from 1-1-2025 to 31-12-2030.
Read All

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Grand Darmo Suite by AMITHYA
168
Number of floors in Grand Darmo Suite by AMITHYA
15
Another facilities in Grand Darmo Suite by AMITHYA
Bellhop, Concierge, Doorman, Early Check-in, Express check-in

Frequently asked question in Grand Darmo Suite by AMITHYA

What are available facilities at Grand Darmo Suite by AMITHYA?
There are top facilites at Grand Darmo Suite by AMITHYA such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Grand Darmo Suite by AMITHYA?
Check-in time at Grand Darmo Suite by AMITHYA is staring from From 14:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Grand Darmo Suite by AMITHYA provide breakfast?
Yes, Grand Darmo Suite by AMITHYA provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Grand Darmo Suite by AMITHYA?
Grand Darmo Suite by AMITHYA is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Grand Darmo Suite by AMITHYA have?
Grand Darmo Suite by AMITHYA has 15 floors.
See All

More Reviews from Other Guests in Grand Darmo Suite by AMITHYA

Overall Ratings & Reviews Grand Darmo Suite by AMITHYA

Traveloka (11,576)
Other sources (55)
8.4
Very Good
From 11,576 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.5

Meal

8.2

Location

8.8

Service and Facilites

8.4

People often mention about Grand Darmo Suite by AMITHYA
All
Room Space (291)
Staff Friendliness (285)
Bedroom (275)
Distance to City Center (265)
Surroundings (265)
Ambiance (250)
Bathroom (225)
Hotel Area (222)
Accessibility (220)
Family Friendly (196)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Grand Darmo Suite by AMITHYA

Number of reviews per page
20
40
Customer reviews
Lie S.
icon-origin-TRAVELOKA
5.0
/10
Reviewed 1 day(s) ago
I'd requested a bed type in the app's notes section, but it wasn't reserved even though I'd booked one day in advance. Instead, I was offered a 200,000 IDR upgrade.
Translated by Google Icon
See original
Find this review helpful?
J***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 day(s) ago
Close to the food court. There's a surprise market on Sundays. Large rooms, delicious food.
Translated by Google Icon
See original
Find this review helpful?
L***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 day(s) ago
The room is really nice, spacious, and has a large window, so in the morning the sun can shine through the curtains. On Sundays, there's a CFD event out front, adding to the excitement, and at night there's live music.
Translated by Google Icon
See original
1 people find it helpful
Monika P.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 week(s) ago
The room was clean and had a water heater, cups, tea, and coffee. The staff was super friendly. We decided to book a morning tour at the last minute, and we could check out at 3 AM and get a boxed breakfast. The location is wonderful, just a minute away from the bustling street. The breakfast was varied with several choices, but not eggs.
Read More
Find this review helpful?
Profile Picture
Sutrisno U.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Friendly service, strategic location. I'd like to see a tap for ablutions. I've stayed here many times, but that's not yet available.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
05 Aug 2026
Have a great day! Thank you for your review and for your loyalty in choosing our hotel as your accommodation. We are delighted to hear that you enjoyed our friendly service and excellent location. We appreciate your feedback regarding the presence of taps in the bathroom. We greatly appreciate your suggestion and will forward it to the relevant team for consideration in improving the comfort and quality of amenities for all our guests. We look forward to providing you with another memorable stay and welcome you back next time. Sincerely, Agus Suhendro, Front Office Manager
Translated by Google Icon
See original
l***y
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 1 week(s) ago
Helpful staff, comfortable rooms, beautiful views of the lights at night, clean, ample parking, very pleasant.
Translated by Google Icon
See original
Find this review helpful?
Kitana A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 week(s) ago
The service is good, the hotel is old but well-maintained. Every Saturday, there's live music and outdoor food.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
05 Aug 2026
Have a wonderful day! Thank you for taking the time to share your experience with us. We are delighted to hear that you were satisfied with our services and appreciated the hotel's well-maintained condition. We are also glad that you enjoyed the live music and outdoor dining we provide every Saturday. We hope this experience enhanced your stay at our hotel. We look forward to welcoming you back again and providing you with an even more memorable stay in the future. Sincerely, Agus Suhendro, Front Office Manager
Translated by Google Icon
See original
S***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The hotel staff is friendly and polite.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
30 Jul 2026
Have a great day! Thank you for your positive review. We are delighted to know that the friendliness and courtesy of our staff made a positive impression throughout your stay. We hope to welcome you back to Grand Darmo Suite again. Sincerely, Agus Suhendro, Front Office Manager
Translated by Google Icon
See original
Sinta E. O.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
It's not a new hotel. It looks like an old one, as the toilet floors and walls are a bit dull. The tables also seem to have stubborn paint marks. But there's a microwave and refrigerator that work well. Most importantly, in terms of security, you have to tap your room card to get on the elevator, so not just anyone can enter. And, the receptionist and staff are very friendly and helpful, not cynical or looking down on guests. Very good in terms of human resources.
Read More
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
30 Jul 2026
Have a wonderful day, Cinta! Thank you for taking the time to write such a detailed review. We are delighted to hear that you enjoyed the room amenities, the elevator access security system, and the friendliness and service of our entire team. Your compliments are a great motivation for us to continue striving for the best possible service. We also appreciate your feedback regarding the condition of the bathroom and work desk in the room. We have noted this and will inform the relevant team to improve and maintain them for the greater comfort of all our guests. We hope to welcome you back to the Grand Darmo Suite on your next stay. Sincerely, Agus Suhendro, Front Office Manager
Translated by Google Icon
See original
Achmad I.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Friendly staff, very delicious breakfast, spacious and clean rooms, suitable for family vacations.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
30 Jul 2026
Wishing you a wonderful day, Ahmad. Thank you for your excellent review. We are delighted to hear that you were impressed with our friendly staff, delicious breakfast, and spacious and clean rooms. We are pleased that the Grand Darmo Suite was a comfortable choice for your family vacation. We hope to welcome you back again. Sincerely, Agus Suhendro, Front Office Manager.
Translated by Google Icon
See original
Nova E.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
staff iys humble and good service, room its big, clean its ok, overall nice
1 people find it helpful
Accommodation's Reply
25 Jul 2026
Amazing day Mrs. Nova, thank you for your kind review. We’re delighted to hear that you enjoyed our friendly and helpful staff, spacious room, and overall stay with us. Your feedback means a lot to our team. We look forward to welcoming you back to Grand Darmo Suite. Best Regards, Agus Suhendro Front Office Manager
M***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 3 week(s) ago
It's the best, especially on Sunday night or Sunday. It's very crowded in front of the hotel, rather than quiet 😆
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
25 Jul 2026
Have a wonderful day! Thank you for your review and encouragement! We are delighted to hear that you enjoyed the atmosphere of the Grand Darmo Suite, especially during the weekend with so many activities around the hotel. We hope you had a memorable stay and we look forward to welcoming you back again. Sincerely, Agus Suhendro, Front Office Manager
Translated by Google Icon
See original
S***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The rooms are spacious, and each one even has a microwave. The food is delicious and solid.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
21 Jul 2026
Have a great day! Thank you for your positive review. We are delighted to hear that you were satisfied with the friendliness of our staff, the cleanliness of the room, and the amenities we provided. We hope to welcome you back to Grand Darmo Suite again. Sincerely, Agus Suhendro, Front Office Manager
Translated by Google Icon
See original
p***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 week(s) ago
This was my second stay due to its proximity to the city center. The hotel is cool, allowing for morning walks in the nearby park. The rooms are spacious, clean, and smoke-free. The food is comprehensive and quite tasty. There's also a swimming pool, perfect for bringing the family. The lobby is spacious, so it doesn't feel cramped, which is a plus.
Read More
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
20 Jul 2026
Have a wonderful day! Thank you for choosing our hotel again. We are delighted to hear that you enjoyed our excellent location, comfortable rooms, cleanliness, family-friendly amenities, and diverse menu. We hope to welcome you and your family back again in the future. Sincerely, Agus Suhendro, Front Office Manager
Translated by Google Icon
See original
U***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
very good and effective, especially for family stays because of the strategic location and lots of food around the hotel
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
17 Jul 2026
It was a wonderful day! Thank you so much for your kind and memorable review. We are delighted to hear that you and your family enjoyed your stay with us. We are pleased that the hotel's excellent location and the wide variety of dining options around the hotel contributed to your convenience and made your stay a memorable experience. We greatly appreciate your trust in us and hope to welcome you and your family back again on your next stay to provide you with an equally memorable, or perhaps even better, experience. Sincerely, Agus Suhendro, Front Office Manager
Translated by Google Icon
See original
Y***e
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
The staff is quite friendly, the rooms are clean, the facilities are quite complete.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
21 Jul 2026
Have a great day! Thank you for your positive review. We are delighted to hear that you were satisfied with the friendliness of our staff, the cleanliness of the room, and the amenities we provided. We hope to welcome you back to Grand Darmo Suite again. Sincerely, Agus Suhendro, Front Office Manager
Translated by Google Icon
See original
Ferry I.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
The hotel staff is friendly and helpful. The rooms are clean and quiet. Public amenities include an ATM, a nearby Indomaret, and numerous culinary options.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
21 Jul 2026
We hope you have a great day, Ferry. Thank you for your review. We are delighted to hear that you were impressed with the friendliness of our staff, the comfort of the rooms, and the excellent location of the Grand Darmo Suite, which offers many amenities and restaurants nearby. We hope to welcome you back again. Sincerely, Agus Suhendro, Front Office Manager.
Translated by Google Icon
See original
Jo Yohanes W.
icon-origin-TRAVELOKA
7.0
/10
Reviewed 4 week(s) ago
The parking area is inadequate, requiring cars to stack during peak periods with guests. While valet parking is available, a larger parking area would be preferable.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
17 Jul 2026
Have a great day! Thank you for taking the time to provide us with your valuable feedback. We apologize for any inconvenience you may have experienced regarding parking, especially during peak hours. We understand that convenient parking is a vital part of the hotel experience, and therefore we offer valet parking to help increase parking space and provide convenience for our guests. Your feedback regarding the need for larger parking space will be used in our evaluation for future improvements to our facilities. We greatly appreciate your understanding and suggestions. We look forward to welcoming you back again and providing you with an even more comfortable stay next time. Sincerely, Agus Suhendro, Front Office Manager
Translated by Google Icon
See original
a***s
icon-origin-TRAVELOKA
8.0
/10
Reviewed 4 week(s) ago
I had a very satisfying stay at the Grand Darmo Suite. The rooms are spacious, clean, and fully equipped. The location is strategic, making it easy to reach downtown Surabaya. The hotel staff is also very friendly and helpful. Highly recommended for both family and solo vacations.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
17 Jul 2026
Have a wonderful day! Thank you so much for your excellent review and feedback. We are delighted to hear that you had a pleasant stay at Grand Darmo Suite Surabaya. We are pleased to know that you felt comfortable with the spacious rooms, the meticulously maintained cleanliness, the comprehensive amenities, and the hotel's excellent location. Your compliments on the friendliness and enthusiasm of our staff will be passed on to all of us as an inspiration to continue providing the best service. Thank you for recommending Grand Darmo Suite Surabaya as a choice for your family vacation or personal trip. We hope to welcome you back again for an even more memorable stay. Sincerely, Agus Suhendro, Head of Reception.
Translated by Google Icon
See original
N***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Very comfortable and the staff are nice, fast and friendly.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
14 Jul 2026
Have a great day! Thank you for your review and compliments. We are delighted to hear that you enjoyed your stay and that our team provided excellent, fast, and friendly service. Your positive feedback motivates us to provide the best service and create memorable stay experiences for all our guests. We hope to welcome you back on your next visit. Sincerely, Agus Suhendro, Front Office Manager
Translated by Google Icon
See original
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Bedroom 4 Grand Darmo Suite by AMITHYA

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Grand Darmo Suite by AMITHYA

Traveloka (11,576)
Other sources (55)
8.4
Very Good
From 11,576 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.5

Meal

8.2

Location

8.8

Service and Facilites

8.4

People often mention about Grand Darmo Suite by AMITHYA
All
Room Space (291)
Staff Friendliness (285)
Bedroom (275)
Distance to City Center (265)
Surroundings (265)
Ambiance (250)
Bathroom (225)
Hotel Area (222)
Accessibility (220)
Family Friendly (196)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Grand Darmo Suite by AMITHYA

Number of reviews per page
20
40
Customer reviews
Lie S.
icon-origin-TRAVELOKA
5.0
/10
Reviewed 1 day(s) ago
I'd requested a bed type in the app's notes section, but it wasn't reserved even though I'd booked one day in advance. Instead, I was offered a 200,000 IDR upgrade.
Translated by Google Icon
See original
Find this review helpful?
J***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 day(s) ago
Close to the food court. There's a surprise market on Sundays. Large rooms, delicious food.
Translated by Google Icon
See original
Find this review helpful?
L***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 day(s) ago
The room is really nice, spacious, and has a large window, so in the morning the sun can shine through the curtains. On Sundays, there's a CFD event out front, adding to the excitement, and at night there's live music.
Translated by Google Icon
See original
1 people find it helpful
Monika P.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 week(s) ago
The room was clean and had a water heater, cups, tea, and coffee. The staff was super friendly. We decided to book a morning tour at the last minute, and we could check out at 3 AM and get a boxed breakfast. The location is wonderful, just a minute away from the bustling street. The breakfast was varied with several choices, but not eggs.
Read More
Find this review helpful?
Profile Picture
Sutrisno U.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Friendly service, strategic location. I'd like to see a tap for ablutions. I've stayed here many times, but that's not yet available.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
05 Aug 2026
Have a great day! Thank you for your review and for your loyalty in choosing our hotel as your accommodation. We are delighted to hear that you enjoyed our friendly service and excellent location. We appreciate your feedback regarding the presence of taps in the bathroom. We greatly appreciate your suggestion and will forward it to the relevant team for consideration in improving the comfort and quality of amenities for all our guests. We look forward to providing you with another memorable stay and welcome you back next time. Sincerely, Agus Suhendro, Front Office Manager
Translated by Google Icon
See original
l***y
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 1 week(s) ago
Helpful staff, comfortable rooms, beautiful views of the lights at night, clean, ample parking, very pleasant.
Translated by Google Icon
See original
Find this review helpful?
Kitana A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 week(s) ago
The service is good, the hotel is old but well-maintained. Every Saturday, there's live music and outdoor food.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
05 Aug 2026
Have a wonderful day! Thank you for taking the time to share your experience with us. We are delighted to hear that you were satisfied with our services and appreciated the hotel's well-maintained condition. We are also glad that you enjoyed the live music and outdoor dining we provide every Saturday. We hope this experience enhanced your stay at our hotel. We look forward to welcoming you back again and providing you with an even more memorable stay in the future. Sincerely, Agus Suhendro, Front Office Manager
Translated by Google Icon
See original
S***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The hotel staff is friendly and polite.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
30 Jul 2026
Have a great day! Thank you for your positive review. We are delighted to know that the friendliness and courtesy of our staff made a positive impression throughout your stay. We hope to welcome you back to Grand Darmo Suite again. Sincerely, Agus Suhendro, Front Office Manager
Translated by Google Icon
See original
Sinta E. O.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
It's not a new hotel. It looks like an old one, as the toilet floors and walls are a bit dull. The tables also seem to have stubborn paint marks. But there's a microwave and refrigerator that work well. Most importantly, in terms of security, you have to tap your room card to get on the elevator, so not just anyone can enter. And, the receptionist and staff are very friendly and helpful, not cynical or looking down on guests. Very good in terms of human resources.
Read More
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
30 Jul 2026
Have a wonderful day, Cinta! Thank you for taking the time to write such a detailed review. We are delighted to hear that you enjoyed the room amenities, the elevator access security system, and the friendliness and service of our entire team. Your compliments are a great motivation for us to continue striving for the best possible service. We also appreciate your feedback regarding the condition of the bathroom and work desk in the room. We have noted this and will inform the relevant team to improve and maintain them for the greater comfort of all our guests. We hope to welcome you back to the Grand Darmo Suite on your next stay. Sincerely, Agus Suhendro, Front Office Manager
Translated by Google Icon
See original
Achmad I.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Friendly staff, very delicious breakfast, spacious and clean rooms, suitable for family vacations.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
30 Jul 2026
Wishing you a wonderful day, Ahmad. Thank you for your excellent review. We are delighted to hear that you were impressed with our friendly staff, delicious breakfast, and spacious and clean rooms. We are pleased that the Grand Darmo Suite was a comfortable choice for your family vacation. We hope to welcome you back again. Sincerely, Agus Suhendro, Front Office Manager.
Translated by Google Icon
See original
Nova E.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
staff iys humble and good service, room its big, clean its ok, overall nice
1 people find it helpful
Accommodation's Reply
25 Jul 2026
Amazing day Mrs. Nova, thank you for your kind review. We’re delighted to hear that you enjoyed our friendly and helpful staff, spacious room, and overall stay with us. Your feedback means a lot to our team. We look forward to welcoming you back to Grand Darmo Suite. Best Regards, Agus Suhendro Front Office Manager
M***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 3 week(s) ago
It's the best, especially on Sunday night or Sunday. It's very crowded in front of the hotel, rather than quiet 😆
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
25 Jul 2026
Have a wonderful day! Thank you for your review and encouragement! We are delighted to hear that you enjoyed the atmosphere of the Grand Darmo Suite, especially during the weekend with so many activities around the hotel. We hope you had a memorable stay and we look forward to welcoming you back again. Sincerely, Agus Suhendro, Front Office Manager
Translated by Google Icon
See original
S***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The rooms are spacious, and each one even has a microwave. The food is delicious and solid.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
21 Jul 2026
Have a great day! Thank you for your positive review. We are delighted to hear that you were satisfied with the friendliness of our staff, the cleanliness of the room, and the amenities we provided. We hope to welcome you back to Grand Darmo Suite again. Sincerely, Agus Suhendro, Front Office Manager
Translated by Google Icon
See original
p***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 week(s) ago
This was my second stay due to its proximity to the city center. The hotel is cool, allowing for morning walks in the nearby park. The rooms are spacious, clean, and smoke-free. The food is comprehensive and quite tasty. There's also a swimming pool, perfect for bringing the family. The lobby is spacious, so it doesn't feel cramped, which is a plus.
Read More
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
20 Jul 2026
Have a wonderful day! Thank you for choosing our hotel again. We are delighted to hear that you enjoyed our excellent location, comfortable rooms, cleanliness, family-friendly amenities, and diverse menu. We hope to welcome you and your family back again in the future. Sincerely, Agus Suhendro, Front Office Manager
Translated by Google Icon
See original
U***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
very good and effective, especially for family stays because of the strategic location and lots of food around the hotel
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
17 Jul 2026
It was a wonderful day! Thank you so much for your kind and memorable review. We are delighted to hear that you and your family enjoyed your stay with us. We are pleased that the hotel's excellent location and the wide variety of dining options around the hotel contributed to your convenience and made your stay a memorable experience. We greatly appreciate your trust in us and hope to welcome you and your family back again on your next stay to provide you with an equally memorable, or perhaps even better, experience. Sincerely, Agus Suhendro, Front Office Manager
Translated by Google Icon
See original
Y***e
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
The staff is quite friendly, the rooms are clean, the facilities are quite complete.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
21 Jul 2026
Have a great day! Thank you for your positive review. We are delighted to hear that you were satisfied with the friendliness of our staff, the cleanliness of the room, and the amenities we provided. We hope to welcome you back to Grand Darmo Suite again. Sincerely, Agus Suhendro, Front Office Manager
Translated by Google Icon
See original
Ferry I.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
The hotel staff is friendly and helpful. The rooms are clean and quiet. Public amenities include an ATM, a nearby Indomaret, and numerous culinary options.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
21 Jul 2026
We hope you have a great day, Ferry. Thank you for your review. We are delighted to hear that you were impressed with the friendliness of our staff, the comfort of the rooms, and the excellent location of the Grand Darmo Suite, which offers many amenities and restaurants nearby. We hope to welcome you back again. Sincerely, Agus Suhendro, Front Office Manager.
Translated by Google Icon
See original
Jo Yohanes W.
icon-origin-TRAVELOKA
7.0
/10
Reviewed 4 week(s) ago
The parking area is inadequate, requiring cars to stack during peak periods with guests. While valet parking is available, a larger parking area would be preferable.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
17 Jul 2026
Have a great day! Thank you for taking the time to provide us with your valuable feedback. We apologize for any inconvenience you may have experienced regarding parking, especially during peak hours. We understand that convenient parking is a vital part of the hotel experience, and therefore we offer valet parking to help increase parking space and provide convenience for our guests. Your feedback regarding the need for larger parking space will be used in our evaluation for future improvements to our facilities. We greatly appreciate your understanding and suggestions. We look forward to welcoming you back again and providing you with an even more comfortable stay next time. Sincerely, Agus Suhendro, Front Office Manager
Translated by Google Icon
See original
a***s
icon-origin-TRAVELOKA
8.0
/10
Reviewed 4 week(s) ago
I had a very satisfying stay at the Grand Darmo Suite. The rooms are spacious, clean, and fully equipped. The location is strategic, making it easy to reach downtown Surabaya. The hotel staff is also very friendly and helpful. Highly recommended for both family and solo vacations.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
17 Jul 2026
Have a wonderful day! Thank you so much for your excellent review and feedback. We are delighted to hear that you had a pleasant stay at Grand Darmo Suite Surabaya. We are pleased to know that you felt comfortable with the spacious rooms, the meticulously maintained cleanliness, the comprehensive amenities, and the hotel's excellent location. Your compliments on the friendliness and enthusiasm of our staff will be passed on to all of us as an inspiration to continue providing the best service. Thank you for recommending Grand Darmo Suite Surabaya as a choice for your family vacation or personal trip. We hope to welcome you back again for an even more memorable stay. Sincerely, Agus Suhendro, Head of Reception.
Translated by Google Icon
See original
N***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Very comfortable and the staff are nice, fast and friendly.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
14 Jul 2026
Have a great day! Thank you for your review and compliments. We are delighted to hear that you enjoyed your stay and that our team provided excellent, fast, and friendly service. Your positive feedback motivates us to provide the best service and create memorable stay experiences for all our guests. We hope to welcome you back on your next visit. Sincerely, Agus Suhendro, Front Office Manager
Translated by Google Icon
See original
Number of reviews per page
20
40