Grand Darmo Suite by AMITHYA

Hotels
Preferred Partner Plus
All-star Accommodation
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8.3
/10
Very Good
11,679 reviews

What Guests Say About Their Stay

Krisandi A. P.

10.0
/ 10
A complete hotel in the Surabaya area. The cleanliness, comfort, security, and friendliness of the staff are exceptional. I'll definitely book again next time I'm in Surabaya.
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Muhammad S. A.

10.0
/ 10
A very memorable hotel experience, from the service to the taste of the food and the wide variety.
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Aling T.

10.0
/ 10
Very recommended hotel, I've stayed here several times. The place is nice and clean, all staff are friendly. And what makes me happiest is every Friday and Saturday there's Bungkul stage and live music, wow, it's really cool 👍. Best
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R***a

10.0
/ 10
The hotel staff were very friendly and very helpful.
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L***a

9.7
/ 10
The room is really nice, spacious, and has a large window, so in the morning the sun can shine through the curtains. On Sundays, there's a CFD event out front, adding to the excitement, and at night there's live music.
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In the Area
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Jl. Progo No. 1-3, Wonokromo, Surabaya, Jawa Timur, Indonesia, 60241

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
Located next to Park
Direct City View
+2 more
note: hotel was previously named Grand Darmo Suite Grand Darmo Suite by AMITHYA is a hotel is located at Wonokromo. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Grand Darmo Suite by AMITHYA Address: Map & Location

Jl. Progo No. 1-3, Wonokromo, Surabaya, Jawa Timur, Indonesia, 60241
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Lobby Grand Darmo Suite by AMITHYA
Exterior 2 Grand Darmo Suite by AMITHYA

Discover More About Grand Darmo Suite by AMITHYA

note: hotel was previously named Grand Darmo Suite

Location


Grand Darmo Suite by AMITHYA is a hotel is located at Wonokromo.

About Grand Darmo Suite by AMITHYA

Grand Darmo Suite by AMITHYA is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.

When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, Grand Darmo Suite by AMITHYA provides a pleasant accommodation for your stay.

For you, travelers who wish to travel comfortably on a budget, Grand Darmo Suite by AMITHYA is the perfect place to stay that provides decent facilities as well as great services.

From business event to corporate gathering, Grand Darmo Suite by AMITHYA provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Grand Darmo Suite by AMITHYA, a wonderful accommodation for your family holiday.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Grand Darmo Suite by AMITHYA.

If you plan to have a long-term stay, staying at Grand Darmo Suite by AMITHYA is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Grand Darmo Suite by AMITHYA is suitable for you who value privacy during your stay.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Grand Darmo Suite by AMITHYA exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Grand Darmo Suite by AMITHYA is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Grand Darmo Suite by AMITHYA.

All facilities in Grand Darmo Suite by AMITHYA

Bar, Cafe and Lounge Grand Darmo Suite by AMITHYA
Bar, Cafe and Lounge
Swimming Pool Grand Darmo Suite by AMITHYA
Swimming Pool
Fitness Center Grand Darmo Suite by AMITHYA
Fitness Center
Functional Hall Grand Darmo Suite by AMITHYA
Functional Hall
Common Space Grand Darmo Suite by AMITHYA
Common Space

Hotel Services

  • Bellhop
  • Concierge
  • Doorman
  • Early Check-in
  • Express check-in
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Late check-out
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby
  • Newspaper
  • Wedding service

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Early check-in
  • Elevator
  • 24-hour room service
  • Late check-out
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Food and Drinks

  • Restaurant with AC
  • A la carte dinner
  • Bar
  • Breakfast
  • Buffet breakfast
  • Brunch
  • Cafe
  • Poolside bar
  • Pub
  • Set menu lunch
  • Snacks
  • Snack bar
  • Vegetarian meal

General

  • AC
  • Banquet
  • Connecting rooms
  • Family room
  • Fireplace in lobby
  • Heater
  • Non-smoking room
  • Swimming pool
  • Smoking area
  • Smoke-free

In-room Facilities

  • Bathrobe
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Microwave
  • Minibar
  • Refrigerator
  • Shower
  • TV

Transportation

  • Airport transfer
  • Area shuttle
  • Area shuttle with surcharge
  • Car rental
  • Secure parking
  • Shopping center shuttle
  • Valet parking

Things to Do

  • Fitness center
  • Indoor pool
  • Massage
  • Spa
  • TV lounge

Nearby Facilities

  • ATM/Banking
  • Laundry
  • Shops
  • Supermarket

Shuttle Service

  • Airport transfer (surcharge)
  • Train station pickup
  • Airport transfer

Accessibilty

  • Accessible parking
  • Accessible path of travel

Business Facilities

  • Meeting facilities
  • Projector

Connectivity

  • Internet point
  • Free WiFi

Family-friendly Facilities

  • Children pool

Accommodation Policy & General Information in Grand Darmo Suite by AMITHYA

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Facility

Gym, Lobby, Lounge, Spa, Restaurant / Bar, Swimming Pool, Kids Playground open for limited number of guests per day from 1-1-2025 to 31-12-2030.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Grand Darmo Suite by AMITHYA
168
Number of floors in Grand Darmo Suite by AMITHYA
15
Another facilities in Grand Darmo Suite by AMITHYA
Bellhop, Concierge, Doorman, Early Check-in, Express check-in

Frequently asked question in Grand Darmo Suite by AMITHYA

What are available facilities at Grand Darmo Suite by AMITHYA?
There are top facilites at Grand Darmo Suite by AMITHYA such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Grand Darmo Suite by AMITHYA?
Check-in time at Grand Darmo Suite by AMITHYA is staring from From 14:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Grand Darmo Suite by AMITHYA provide breakfast?
Yes, Grand Darmo Suite by AMITHYA provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Grand Darmo Suite by AMITHYA?
Grand Darmo Suite by AMITHYA is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Grand Darmo Suite by AMITHYA have?
Grand Darmo Suite by AMITHYA has 15 floors.
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More Reviews from Other Guests in Grand Darmo Suite by AMITHYA

Overall Ratings & Reviews Grand Darmo Suite by AMITHYA

Traveloka (11,624)
Other sources (55)
8.4
Very Good
From 11,624 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.5

Meal

8.2

Location

8.8

Service and Facilites

8.4

People often mention about Grand Darmo Suite by AMITHYA
All
Room Space (297)
Staff Friendliness (291)
Bedroom (281)
Surroundings (271)
Distance to City Center (269)
Ambiance (253)
Bathroom (228)
Hotel Area (224)
Accessibility (223)
Family Friendly (199)
Sort by
Most Recent
Format
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Traveler Reviews Grand Darmo Suite by AMITHYA

Number of reviews per page
20
40
Customer reviews
Krisandi A. P.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 day(s) ago
A complete hotel in the Surabaya area. The cleanliness, comfort, security, and friendliness of the staff are exceptional. I'll definitely book again next time I'm in Surabaya.
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Accommodation's Reply
20 Aug 2026
What a wonderful day, Mr. Chryzandi! Thank you for your excellent review. We are delighted to hear that you were satisfied with the cleanliness, comfort, safety, and the friendliness of our staff. We are pleased to know that Grand Darmo Suite will be your choice again when visiting Surabaya. We hope to welcome you back soon. Sincerely, Agus Suhendro, Front Office Manager
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M***y
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 day(s) ago
Please maintain it and improve it further if possible.
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1 people find it helpful
Accommodation's Reply
20 Aug 2026
Have a great day! Thank you for your compliments and feedback. We greatly appreciate your support and will continue to maintain and improve the quality of service and comfort at Grand Darmo Suite. We hope to welcome you back again. Sincerely, Agus Suhendro, Front Office Manager
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 day(s) ago
All very amazing 👍 Staff, food, room, service is excellent
1 people find it helpful
Accommodation's Reply
20 Aug 2026
Amazing day, Thank you for your wonderful review. We’re delighted to know that you enjoyed our friendly staff, delicious food, comfortable room, and excellent service. We look forward to welcoming you back to Grand Darmo Suite. Best Regards, Agus Suhendro Front Office Manager
E***n
icon-origin-TRAVELOKA
8.8
/10
Reviewed 3 day(s) ago
Great location behind Bungkul Park and close to culinary spots. The staff is very friendly.
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Accommodation's Reply
20 Aug 2026
Have a great day! Thank you for your positive review. We are delighted to hear that you enjoyed our excellent location near Taman Bungkul and the wide variety of food options, as well as our friendly staff. We hope to welcome you back again. Sincerely, Agus Suhendro, Front Office Manager
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M***h
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 day(s) ago
The hotel's location is close to Bungkul Park, making it easy to find food and close to the center of Surabaya.
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Accommodation's Reply
20 Aug 2026
Have a great day! Thank you for your positive review. We are delighted to hear that you enjoyed the excellent location of Grand Darmo Suite, close to Taman Bungkul, a variety of restaurants, and the heart of Surabaya city. We hope to welcome you back again. Sincerely, Agus Suhendro, Front Office Manager
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J***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 day(s) ago
A comfortable location, close to Bungkul Park. There are plenty of food vendors right outside the hotel.
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Accommodation's Reply
20 Aug 2026
Have a great day! Thank you for your positive review. We are delighted to hear that you enjoyed the Grand Darmo Suite's excellent location, close to Taman Bungkul and the variety of restaurants surrounding the hotel. We hope to welcome you back again. Sincerely, Agus Suhendro, Front Office Manager
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W***A
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.7
/10
Reviewed 4 day(s) ago
This hotel is strategically located in the city center with affordable rates. There are many tourist spots, especially culinary tours. In addition, the room is spacious, has amenities that are very rare in other hotels, namely a microwave, a large king-size bed, and you get 4 pillows that make for a comfortable sleep. However, the Wi-Fi is a bit weak. I also dislike the bathroom shower model which is attached to the ceiling, it is a bit difficult for ablution, hair gets wet and clothes get wet too. It would be better if there was also a hand shower because it is more comfortable to use. The hotel design is a bit old, but it is not a problem because older hotels usually have spacious rooms on average. Overall, I was satisfied with my stay here, very suitable for a vacation or staycation with family 🤗
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Accommodation's Reply
20 Aug 2026
Have a great day! Thank you for sharing your detailed experience. We are delighted to hear that you enjoyed the excellent location, spacious rooms, microwave, and comfortable beds for your family's relaxation. We also greatly appreciate your feedback regarding the Wi-Fi connectivity and the bathroom shower. We will forward your feedback to the relevant team for evaluation and future improvements to the facilities. Thank you for choosing Grand Darmo Suite. We hope to welcome you and your family back again for an even more comfortable experience. Sincerely, Agus Suhendro, Front Office Manager
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Muhammad S. A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
A very memorable hotel experience, from the service to the taste of the food and the wide variety.
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Accommodation's Reply
20 Aug 2026
We wish you a wonderful day, Mr. Muhammad S.A. Thank you for your positive review. We are delighted to hear that you enjoyed your memorable stay, from the service to the delicious and diverse flavors of our food. We hope to welcome you back to Grand Darmo Suites again. Sincerely, Agus Suhendro, Front Office Manager
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Aling T.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
Very recommended hotel, I've stayed here several times. The place is nice and clean, all staff are friendly. And what makes me happiest is every Friday and Saturday there's Bungkul stage and live music, wow, it's really cool 👍. Best
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Accommodation's Reply
20 Aug 2026
Wishing you a wonderful day, Aling. Thank you so much for your continued trust in choosing Grand Darmo Suites Hotel. We are delighted to hear that you enjoy our cleanliness, comfort, friendly staff, and the weekend atmosphere with live music around Bangul Garden. We are very pleased to be your hotel of choice every time you visit Surabaya. We hope to welcome you back again! Sincerely, Agus Suhendro, Front Office Manager
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I***m
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
The staff is friendly and the room is very satisfying, thanks
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Accommodation's Reply
20 Aug 2026
Have a great day! Thank you for your positive review. We are delighted to hear that you were satisfied with the friendliness of our staff and the comfort of the room. Thank you for choosing us for your stay at the Grand Darmo Suite. We hope to welcome you back again. Sincerely, Agus Suhendro, Front Office Manager
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R***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
The hotel staff were very friendly and very helpful.
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Accommodation's Reply
20 Aug 2026
Have a great day! Thank you for your positive review. We are delighted to know that our team's service and assistance made your stay enjoyable. We hope to welcome you back to Grand Darmo Suite again. Sincerely, Agus Suhendro, Front Office Manager
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Lie S.
icon-origin-TRAVELOKA
5.0
/10
Reviewed 1 week(s) ago
I'd requested a bed type in the app's notes section, but it wasn't reserved even though I'd booked one day in advance. Instead, I was offered a 200,000 IDR upgrade.
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1 people find it helpful
Accommodation's Reply
15 Aug 2026
Have a great day! Thank you for sharing your feedback about your stay. We apologize if the bed type you specified during booking differed from the one you actually received. Bed availability depends on room availability upon check-in. We always strive to provide our guests with the best options. We apologize for any inconvenience caused by the additional 200,000 Rupiah charge for the room upgrade. Your valuable feedback is important for improving our communication and service. Thank you! Agus Suhendro, Front Office Manager
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J***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
Close to the food court. There's a surprise market on Sundays. Large rooms, delicious food.
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2 people find it helpful
Accommodation's Reply
15 Aug 2026
Have a great day! Thank you for your positive review. We are delighted to hear that you enjoyed our excellent location, spacious rooms, and delicious food. We hope that your experience at the Sunday market further enhanced your impression. We look forward to welcoming you back on your next visit. Sincerely, Agus Suhendro, Reception Manager
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L***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
The room is really nice, spacious, and has a large window, so in the morning the sun can shine through the curtains. On Sundays, there's a CFD event out front, adding to the excitement, and at night there's live music.
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1 people find it helpful
Accommodation's Reply
15 Aug 2026
Have a great day! Thank you for your positive review. We are delighted to hear that you enjoyed the spacious rooms, the morning sunshine, and the fun of CFD games and live music around the hotel. We hope to welcome you back on your next stay. Sincerely, Agus Suhendro, Front Office Manager
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Monika P.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
The room was clean and had a water heater, cups, tea, and coffee. The staff was super friendly. We decided to book a morning tour at the last minute, and we could check out at 3 AM and get a boxed breakfast. The location is wonderful, just a minute away from the bustling street. The breakfast was varied with several choices, but not eggs.
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Accommodation's Reply
15 Aug 2026
Amazing day Mrs Monika, Thank you for your wonderful review. We are delighted to hear that you enjoyed the cleanliness of the room, our facilities, friendly staff, convenient location, and the flexibility of our team in arranging your early check-out and boxed breakfast. We also appreciate your feedback regarding the breakfast selection, especially the availability of eggs. Your suggestion is valuable and will be shared with our team for further improvement. We look forward to welcoming you back on your next visit to Surabaya. Best Regards, Agus Suhendro Front Office Manager
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Sutrisno U.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Friendly service, strategic location. I'd like to see a tap for ablutions. I've stayed here many times, but that's not yet available.
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1 people find it helpful
Accommodation's Reply
05 Aug 2026
Have a great day! Thank you for your review and for your loyalty in choosing our hotel as your accommodation. We are delighted to hear that you enjoyed our friendly service and excellent location. We appreciate your feedback regarding the presence of taps in the bathroom. We greatly appreciate your suggestion and will forward it to the relevant team for consideration in improving the comfort and quality of amenities for all our guests. We look forward to providing you with another memorable stay and welcome you back next time. Sincerely, Agus Suhendro, Front Office Manager
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l***y
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 3 week(s) ago
Helpful staff, comfortable rooms, beautiful views of the lights at night, clean, ample parking, very pleasant.
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1 people find it helpful
Accommodation's Reply
15 Aug 2026
Have a great day! Thank you for your positive review. We are delighted to hear that you were impressed with the friendly staff, comfortable rooms, cleanliness, ample parking, and beautiful night view. We hope to welcome you back again on your next stay. Sincerely, Agus Suhendro, Front Office Manager
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Kitana A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
The service is good, the hotel is old but well-maintained. Every Saturday, there's live music and outdoor food.
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1 people find it helpful
Accommodation's Reply
05 Aug 2026
Have a wonderful day! Thank you for taking the time to share your experience with us. We are delighted to hear that you were satisfied with our services and appreciated the hotel's well-maintained condition. We are also glad that you enjoyed the live music and outdoor dining we provide every Saturday. We hope this experience enhanced your stay at our hotel. We look forward to welcoming you back again and providing you with an even more memorable stay in the future. Sincerely, Agus Suhendro, Front Office Manager
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S***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The hotel staff is friendly and polite.
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Accommodation's Reply
30 Jul 2026
Have a great day! Thank you for your positive review. We are delighted to know that the friendliness and courtesy of our staff made a positive impression throughout your stay. We hope to welcome you back to Grand Darmo Suite again. Sincerely, Agus Suhendro, Front Office Manager
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Sinta E. O.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
It's not a new hotel. It looks like an old one, as the toilet floors and walls are a bit dull. The tables also seem to have stubborn paint marks. But there's a microwave and refrigerator that work well. Most importantly, in terms of security, you have to tap your room card to get on the elevator, so not just anyone can enter. And, the receptionist and staff are very friendly and helpful, not cynical or looking down on guests. Very good in terms of human resources.
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Accommodation's Reply
30 Jul 2026
Have a wonderful day, Cinta! Thank you for taking the time to write such a detailed review. We are delighted to hear that you enjoyed the room amenities, the elevator access security system, and the friendliness and service of our entire team. Your compliments are a great motivation for us to continue striving for the best possible service. We also appreciate your feedback regarding the condition of the bathroom and work desk in the room. We have noted this and will inform the relevant team to improve and maintain them for the greater comfort of all our guests. We hope to welcome you back to the Grand Darmo Suite on your next stay. Sincerely, Agus Suhendro, Front Office Manager
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Number of reviews per page
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Bedroom 4 Grand Darmo Suite by AMITHYA

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Grand Darmo Suite by AMITHYA

Traveloka (11,624)
Other sources (55)
8.4
Very Good
From 11,624 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.5

Meal

8.2

Location

8.8

Service and Facilites

8.4

People often mention about Grand Darmo Suite by AMITHYA
All
Room Space (297)
Staff Friendliness (291)
Bedroom (281)
Surroundings (271)
Distance to City Center (269)
Ambiance (253)
Bathroom (228)
Hotel Area (224)
Accessibility (223)
Family Friendly (199)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Grand Darmo Suite by AMITHYA

Number of reviews per page
20
40
Customer reviews
Krisandi A. P.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 day(s) ago
A complete hotel in the Surabaya area. The cleanliness, comfort, security, and friendliness of the staff are exceptional. I'll definitely book again next time I'm in Surabaya.
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Accommodation's Reply
20 Aug 2026
What a wonderful day, Mr. Chryzandi! Thank you for your excellent review. We are delighted to hear that you were satisfied with the cleanliness, comfort, safety, and the friendliness of our staff. We are pleased to know that Grand Darmo Suite will be your choice again when visiting Surabaya. We hope to welcome you back soon. Sincerely, Agus Suhendro, Front Office Manager
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M***y
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 day(s) ago
Please maintain it and improve it further if possible.
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1 people find it helpful
Accommodation's Reply
20 Aug 2026
Have a great day! Thank you for your compliments and feedback. We greatly appreciate your support and will continue to maintain and improve the quality of service and comfort at Grand Darmo Suite. We hope to welcome you back again. Sincerely, Agus Suhendro, Front Office Manager
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 day(s) ago
All very amazing 👍 Staff, food, room, service is excellent
1 people find it helpful
Accommodation's Reply
20 Aug 2026
Amazing day, Thank you for your wonderful review. We’re delighted to know that you enjoyed our friendly staff, delicious food, comfortable room, and excellent service. We look forward to welcoming you back to Grand Darmo Suite. Best Regards, Agus Suhendro Front Office Manager
E***n
icon-origin-TRAVELOKA
8.8
/10
Reviewed 3 day(s) ago
Great location behind Bungkul Park and close to culinary spots. The staff is very friendly.
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Accommodation's Reply
20 Aug 2026
Have a great day! Thank you for your positive review. We are delighted to hear that you enjoyed our excellent location near Taman Bungkul and the wide variety of food options, as well as our friendly staff. We hope to welcome you back again. Sincerely, Agus Suhendro, Front Office Manager
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M***h
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 day(s) ago
The hotel's location is close to Bungkul Park, making it easy to find food and close to the center of Surabaya.
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Accommodation's Reply
20 Aug 2026
Have a great day! Thank you for your positive review. We are delighted to hear that you enjoyed the excellent location of Grand Darmo Suite, close to Taman Bungkul, a variety of restaurants, and the heart of Surabaya city. We hope to welcome you back again. Sincerely, Agus Suhendro, Front Office Manager
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J***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 day(s) ago
A comfortable location, close to Bungkul Park. There are plenty of food vendors right outside the hotel.
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Accommodation's Reply
20 Aug 2026
Have a great day! Thank you for your positive review. We are delighted to hear that you enjoyed the Grand Darmo Suite's excellent location, close to Taman Bungkul and the variety of restaurants surrounding the hotel. We hope to welcome you back again. Sincerely, Agus Suhendro, Front Office Manager
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W***A
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.7
/10
Reviewed 4 day(s) ago
This hotel is strategically located in the city center with affordable rates. There are many tourist spots, especially culinary tours. In addition, the room is spacious, has amenities that are very rare in other hotels, namely a microwave, a large king-size bed, and you get 4 pillows that make for a comfortable sleep. However, the Wi-Fi is a bit weak. I also dislike the bathroom shower model which is attached to the ceiling, it is a bit difficult for ablution, hair gets wet and clothes get wet too. It would be better if there was also a hand shower because it is more comfortable to use. The hotel design is a bit old, but it is not a problem because older hotels usually have spacious rooms on average. Overall, I was satisfied with my stay here, very suitable for a vacation or staycation with family 🤗
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Accommodation's Reply
20 Aug 2026
Have a great day! Thank you for sharing your detailed experience. We are delighted to hear that you enjoyed the excellent location, spacious rooms, microwave, and comfortable beds for your family's relaxation. We also greatly appreciate your feedback regarding the Wi-Fi connectivity and the bathroom shower. We will forward your feedback to the relevant team for evaluation and future improvements to the facilities. Thank you for choosing Grand Darmo Suite. We hope to welcome you and your family back again for an even more comfortable experience. Sincerely, Agus Suhendro, Front Office Manager
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Muhammad S. A.
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10.0
/10
Reviewed 4 day(s) ago
A very memorable hotel experience, from the service to the taste of the food and the wide variety.
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Accommodation's Reply
20 Aug 2026
We wish you a wonderful day, Mr. Muhammad S.A. Thank you for your positive review. We are delighted to hear that you enjoyed your memorable stay, from the service to the delicious and diverse flavors of our food. We hope to welcome you back to Grand Darmo Suites again. Sincerely, Agus Suhendro, Front Office Manager
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Aling T.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
Very recommended hotel, I've stayed here several times. The place is nice and clean, all staff are friendly. And what makes me happiest is every Friday and Saturday there's Bungkul stage and live music, wow, it's really cool 👍. Best
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Accommodation's Reply
20 Aug 2026
Wishing you a wonderful day, Aling. Thank you so much for your continued trust in choosing Grand Darmo Suites Hotel. We are delighted to hear that you enjoy our cleanliness, comfort, friendly staff, and the weekend atmosphere with live music around Bangul Garden. We are very pleased to be your hotel of choice every time you visit Surabaya. We hope to welcome you back again! Sincerely, Agus Suhendro, Front Office Manager
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I***m
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
The staff is friendly and the room is very satisfying, thanks
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Accommodation's Reply
20 Aug 2026
Have a great day! Thank you for your positive review. We are delighted to hear that you were satisfied with the friendliness of our staff and the comfort of the room. Thank you for choosing us for your stay at the Grand Darmo Suite. We hope to welcome you back again. Sincerely, Agus Suhendro, Front Office Manager
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R***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
The hotel staff were very friendly and very helpful.
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Accommodation's Reply
20 Aug 2026
Have a great day! Thank you for your positive review. We are delighted to know that our team's service and assistance made your stay enjoyable. We hope to welcome you back to Grand Darmo Suite again. Sincerely, Agus Suhendro, Front Office Manager
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Lie S.
icon-origin-TRAVELOKA
5.0
/10
Reviewed 1 week(s) ago
I'd requested a bed type in the app's notes section, but it wasn't reserved even though I'd booked one day in advance. Instead, I was offered a 200,000 IDR upgrade.
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1 people find it helpful
Accommodation's Reply
15 Aug 2026
Have a great day! Thank you for sharing your feedback about your stay. We apologize if the bed type you specified during booking differed from the one you actually received. Bed availability depends on room availability upon check-in. We always strive to provide our guests with the best options. We apologize for any inconvenience caused by the additional 200,000 Rupiah charge for the room upgrade. Your valuable feedback is important for improving our communication and service. Thank you! Agus Suhendro, Front Office Manager
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J***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
Close to the food court. There's a surprise market on Sundays. Large rooms, delicious food.
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2 people find it helpful
Accommodation's Reply
15 Aug 2026
Have a great day! Thank you for your positive review. We are delighted to hear that you enjoyed our excellent location, spacious rooms, and delicious food. We hope that your experience at the Sunday market further enhanced your impression. We look forward to welcoming you back on your next visit. Sincerely, Agus Suhendro, Reception Manager
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L***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
The room is really nice, spacious, and has a large window, so in the morning the sun can shine through the curtains. On Sundays, there's a CFD event out front, adding to the excitement, and at night there's live music.
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1 people find it helpful
Accommodation's Reply
15 Aug 2026
Have a great day! Thank you for your positive review. We are delighted to hear that you enjoyed the spacious rooms, the morning sunshine, and the fun of CFD games and live music around the hotel. We hope to welcome you back on your next stay. Sincerely, Agus Suhendro, Front Office Manager
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Monika P.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
The room was clean and had a water heater, cups, tea, and coffee. The staff was super friendly. We decided to book a morning tour at the last minute, and we could check out at 3 AM and get a boxed breakfast. The location is wonderful, just a minute away from the bustling street. The breakfast was varied with several choices, but not eggs.
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Accommodation's Reply
15 Aug 2026
Amazing day Mrs Monika, Thank you for your wonderful review. We are delighted to hear that you enjoyed the cleanliness of the room, our facilities, friendly staff, convenient location, and the flexibility of our team in arranging your early check-out and boxed breakfast. We also appreciate your feedback regarding the breakfast selection, especially the availability of eggs. Your suggestion is valuable and will be shared with our team for further improvement. We look forward to welcoming you back on your next visit to Surabaya. Best Regards, Agus Suhendro Front Office Manager
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Sutrisno U.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Friendly service, strategic location. I'd like to see a tap for ablutions. I've stayed here many times, but that's not yet available.
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1 people find it helpful
Accommodation's Reply
05 Aug 2026
Have a great day! Thank you for your review and for your loyalty in choosing our hotel as your accommodation. We are delighted to hear that you enjoyed our friendly service and excellent location. We appreciate your feedback regarding the presence of taps in the bathroom. We greatly appreciate your suggestion and will forward it to the relevant team for consideration in improving the comfort and quality of amenities for all our guests. We look forward to providing you with another memorable stay and welcome you back next time. Sincerely, Agus Suhendro, Front Office Manager
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l***y
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 3 week(s) ago
Helpful staff, comfortable rooms, beautiful views of the lights at night, clean, ample parking, very pleasant.
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1 people find it helpful
Accommodation's Reply
15 Aug 2026
Have a great day! Thank you for your positive review. We are delighted to hear that you were impressed with the friendly staff, comfortable rooms, cleanliness, ample parking, and beautiful night view. We hope to welcome you back again on your next stay. Sincerely, Agus Suhendro, Front Office Manager
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Kitana A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
The service is good, the hotel is old but well-maintained. Every Saturday, there's live music and outdoor food.
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1 people find it helpful
Accommodation's Reply
05 Aug 2026
Have a wonderful day! Thank you for taking the time to share your experience with us. We are delighted to hear that you were satisfied with our services and appreciated the hotel's well-maintained condition. We are also glad that you enjoyed the live music and outdoor dining we provide every Saturday. We hope this experience enhanced your stay at our hotel. We look forward to welcoming you back again and providing you with an even more memorable stay in the future. Sincerely, Agus Suhendro, Front Office Manager
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S***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The hotel staff is friendly and polite.
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Accommodation's Reply
30 Jul 2026
Have a great day! Thank you for your positive review. We are delighted to know that the friendliness and courtesy of our staff made a positive impression throughout your stay. We hope to welcome you back to Grand Darmo Suite again. Sincerely, Agus Suhendro, Front Office Manager
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Sinta E. O.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
It's not a new hotel. It looks like an old one, as the toilet floors and walls are a bit dull. The tables also seem to have stubborn paint marks. But there's a microwave and refrigerator that work well. Most importantly, in terms of security, you have to tap your room card to get on the elevator, so not just anyone can enter. And, the receptionist and staff are very friendly and helpful, not cynical or looking down on guests. Very good in terms of human resources.
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Accommodation's Reply
30 Jul 2026
Have a wonderful day, Cinta! Thank you for taking the time to write such a detailed review. We are delighted to hear that you enjoyed the room amenities, the elevator access security system, and the friendliness and service of our entire team. Your compliments are a great motivation for us to continue striving for the best possible service. We also appreciate your feedback regarding the condition of the bathroom and work desk in the room. We have noted this and will inform the relevant team to improve and maintain them for the greater comfort of all our guests. We hope to welcome you back to the Grand Darmo Suite on your next stay. Sincerely, Agus Suhendro, Front Office Manager
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