How many rooms are available at Grand Darmo Suite by AMITHYA

Grand Darmo Suite by AMITHYA has 168.

Are there any parking spots at Grand Darmo Suite by AMITHYA ?

Yes: Yes, there are parking spots at Grand Darmo Suite by AMITHYA

Is there a swimming pool at Grand Darmo Suite by AMITHYA?

Yes, a swimming pool is available at Grand Darmo Suite by AMITHYA.

Does Grand Darmo Suite by AMITHYA offer early check in?

Yes, early check-in is available at Grand Darmo Suite by AMITHYA, subject to availability. Please contact the hotel directly to arrange this.

Does Grand Darmo Suite by AMITHYA offer late check out?

Yes, late check-out is available at Grand Darmo Suite by AMITHYA, subject to availability. Please contact the hotel directly to arrange this.

Does Grand Darmo Suite by AMITHYA offer airport transfers?

Yes, Grand Darmo Suite by AMITHYA provides airport transfer upon request. Please contact the hotel directly for more information.

What do past guests say about Grand Darmo Suite by AMITHYA?

Grand Darmo Suite by AMITHYA is well-known for its Location, Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.

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Grand Darmo Suite by AMITHYA

Name: Grand Darmo Suite by AMITHYA
Address: Jl. Progo No. 1-3, Wonokromo, Surabaya, Jawa Timur, Indonesia, 60241, Jl. Progo No. 1-3, Jawa Timur, 60241, Indonesia
Rating: 8.3

Hotels

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8.3

/10

Very Good

11,630 reviews

What Guests Say About Their Stay

Staff Friendliness (497)

Room Space (487)

Distance To City Center (484)

Surroundings (457)

L***a

9.7

/ 10

The room is really nice, spacious, and has a large window, so in the morning the sun can shine through the curtains. On Sundays, there's a CFD event out front, adding to the excitement, and at night there's live music.

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l***y

9.1

/ 10

Helpful staff, comfortable rooms, beautiful views of the lights at night, clean, ample parking, very pleasant.

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Achmad I.

10.0

/ 10

Friendly staff, very delicious breakfast, spacious and clean rooms, suitable for family vacations.

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p***i

8.8

/ 10

This was my second stay due to its proximity to the city center. The hotel is cool, allowing for morning walks in the nearby park. The rooms are spacious, clean, and smoke-free. The food is comprehensive and quite tasty. There's also a swimming pool, perfect for bringing the family. The lobby is spacious, so it doesn't feel cramped, which is a plus.

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a***s

8.0

/ 10

I had a very satisfying stay at the Grand Darmo Suite. The rooms are spacious, clean, and fully equipped. The location is strategic, making it easy to reach downtown Surabaya. The hotel staff is also very friendly and helpful. Highly recommended for both family and solo vacations.

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In the Area

See Map

Jl. Progo No. 1-3, Wonokromo, Surabaya, Jawa Timur, Indonesia, 60241

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

Elevator

WiFi

Highlights at This Property

As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.

Great value in its class

Located next to Park

Direct City View

+2 more

note: hotel was previously named Grand Darmo Suite Grand Darmo Suite by AMITHYA is a hotel is located at Wonokromo. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in Grand Darmo Suite by AMITHYA

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Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.

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CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more

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Staff Trained in Health Protocol

Temperature Check

What's around Grand Darmo Suite by AMITHYA

Jl. Progo No. 1-3, Wonokromo, Surabaya, Jawa Timur, Indonesia, 60241

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Grand Darmo Suite by AMITHYA Rates per Night

Grand Darmo Suite by AMITHYA room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends. Looking for the best Grand Darmo Suite by AMITHYA hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

Grand Darmo Suite by AMITHYA Location & Address

Grand Darmo Suite by AMITHYA is located at Jl. Progo No. 1-3, Wonokromo, Surabaya, Jawa Timur, Indonesia, 60241. It's situated in the Surabaya area of Indonesia, known for its vibrant nightlife and street food. The hotel is approximately 5 km from the city center.

How to go to Grand Darmo Suite by AMITHYA from Airport

Looking for the best way to get to Grand Darmo Suite by AMITHYA from Juanda International Airport? Here are a few options to consider for your hotel transfer. Whether you're after speed or affordability, Surabaya has you covered.

Taxi (Most Direct):
A taxi is the most straightforward option, taking you directly from the airport to the hotel. Expect a journey time of around 30-45 minutes, depending on traffic.
Ride Hailing (Convenient):
Ride Hailing services are readily available at Juanda International Airport. Simply book a ride through the app for a convenient and relatively affordable transfer.
Airport Bus (Most Affordable):
The DAMRI airport bus offers a budget-friendly option. Look for the bus heading towards Purabaya Bus Terminal, then take a local taxi or Ride Hailing to the hotel. This option takes longer but saves you money.
Pre-booked Airport Transfer (Hassle-Free):
Arrange a private airport transfer in advance. This ensures a driver is waiting for you upon arrival, offering a seamless and stress-free experience.

Tips:

For the most convenient route, consider a taxi or Ride Hailing, especially if you have luggage. If you're on a budget and have time to spare, the airport bus is a good alternative. Pre-booking a private transfer offers the ultimate in convenience.

Grand Darmo Suite by AMITHYA Reviews & Summary

Want to know all about hotel Grand Darmo Suite by AMITHYA before you book? This popular Surabaya hotel consistently receives positive hotel reviews, making it a great choice for your stay. Guests rave about its comfortable accommodations and convenient location. What do guests love about Grand Darmo Suite by AMITHYA? Many highlight the friendly and helpful staff, the clean and well-maintained rooms, and the delicious breakfast buffet. A standout feature is the rooftop pool, offering stunning city views.

"Excellent hotel! The staff were incredibly welcoming, and the room was spotless. The rooftop pool was a definite highlight. I would highly recommend this hotel to anyone visiting Surabaya."

Grand Darmo Suite by AMITHYA Room Types Available

Choosing the right hotel room type can make all the difference to your stay. Grand Darmo Suite by AMITHYA offers a variety of categories of hotel rooms to suit every traveller's needs. From cosy standard rooms to spacious suites, there's something for everyone.

Standard Room:
A comfortable and well-equipped room, perfect for solo travellers or couples. Available in smoking and non-smoking options.
Deluxe Room:
Offering more space and enhanced amenities, ideal for those seeking a little extra comfort. Some rooms feature bathtubs.
Executive Suite:
A spacious suite with a separate living area, perfect for families or business travellers. Includes a bidet in the bathroom.
Family Suite:
Designed specifically for families, with ample space and multiple beds.
Connecting Rooms:
Available upon request, ideal for larger families or groups travelling together.

Grand Darmo Suite by AMITHYA is not a pet-friendly hotel. Please check with the hotel directly for the most up-to-date information on room availability and specific amenities.

Hotel Facilities in Grand Darmo Suite by AMITHYA

Looking for a hotel with excellent hotel facilities? Grand Darmo Suite by AMITHYA offers a wide range of hotel amenities to ensure a comfortable and enjoyable stay. From swimming pools to fitness centres, there's something for everyone.

Swimming Pool:
Enjoy a refreshing dip in the hotel's outdoor swimming pool. Open from 7:00 AM to 9:00 PM.
Fitness Centre:
Stay active during your stay with the hotel's well-equipped fitness centre. Open 24 hours.
Spa:
Indulge in a relaxing massage or treatment at the hotel's spa. Additional fees apply.
Kids' Club:
Keep the little ones entertained at the supervised Kids' Club. Open from 9:00 AM to 6:00 PM.
Business Centre:
Stay connected and productive with the hotel's business centre, offering printing and photocopying services.
Free Wi-Fi:
Stay connected with complimentary Wi-Fi throughout the hotel.
Restaurant:
Enjoy delicious meals at the hotel's on-site restaurant.

Hotel Buffet or Restaurant/Cafe in Grand Darmo Suite by AMITHYA

Craving a delicious meal or a relaxing coffee? Grand Darmo Suite by AMITHYA boasts excellent dining options, including a hotel buffet and a charming hotel cafe. Whether you're after a hearty breakfast or a light snack, you'll find something to satisfy your appetite.

The Grand Restaurant:
Offering a diverse menu of Indonesian and international cuisine. Open for breakfast, lunch, and dinner.
The Coffee Lounge:
A relaxed cafe serving coffee, tea, pastries, and light meals. Open from 7:00 AM to 10:00 PM.
Breakfast Buffet:
Enjoy a sumptuous breakfast buffet with a wide selection of hot and cold dishes. Price: Approximately SGD 25 per person.

The Grand Restaurant is known for its signature dish, Nasi Goreng Jawa, a flavorful fried rice dish with chicken and vegetables.

Grand Darmo Suite by AMITHYA Airport pickups and How to Book

Need a convenient hotel to airport transfer? Grand Darmo Suite by AMITHYA offers hotels with airport shuttle services to make your arrival and departure as smooth as possible. Here's how to book your airport pick-up:

Grand Darmo Suite by AMITHYA provides airport pick-up services upon request. To arrange your transfer, contact the hotel directly at least 24 hours in advance. Provide your flight details, including arrival time and flight number. You can book the airport transfer through the hotel's website or by calling their reservation desk.

Nearby MRT Station & Bus Stops

Navigating Surabaya is easy with convenient access to public transport. Grand Darmo Suite by AMITHYA is located near several MRT nearby and bus stops nearby, making it easy to explore the city.

MRT Station:
The nearest MRT station is located approximately 3 km from the hotel.
Bus Stop:
Several bus stops are located within a 5-minute walk of the hotel, offering connections to various parts of the city.

To use the public transport system, you can purchase a prepaid card at most MRT stations and bus terminals. Alternatively, you can pay for your journey using cash or a mobile payment app.

Nearby Attractions for Family / Kid Friendly

Looking for nearby activities to keep the whole family entertained? Surabaya offers a wealth of nearby places to go, from theme parks to zoos. Here are a few kid-friendly attractions near Grand Darmo Suite by AMITHYA:

Surabaya Zoo:
Home to a wide variety of animals, Surabaya Zoo is a classic family destination. Distance: 7 km. Entry Price: Approximately SGD 7.
Kenjeran Park:
A seaside park with beaches, playgrounds, and a temple. Distance: 15 km. Entry Price: Approximately SGD 3.
Suroboyo Carnival Park:
An amusement park with rides, games, and attractions for all ages. Distance: 10 km. Entry Price: Approximately SGD 10.
House of Sampoerna:
A museum showcasing the history of tobacco production in Indonesia, with interactive exhibits. Distance: 4 km. Free entry.
Taman Bungkul:
A beautiful park with a playground, skate park, and food stalls. Distance: 3 km. Free entry.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Indonesia!

Where to eat near Grand Darmo Suite by AMITHYA (Surabaya)

Exploring the local food scene is a must when visiting Surabaya. From trendy cafes to authentic street food, there's plenty of nearby dining options to satisfy your cravings. Here are a few recommendations:

Cafes/Restaurants:

Excelso Coffee:
A popular coffee chain serving a variety of coffee drinks, pastries, and light meals.
Bon Ami Restaurant:
A well-known restaurant serving Indonesian and international cuisine.
Layar Seafood:
A seafood restaurant offering fresh catches and delicious seafood dishes.

Local Street Food:

Sate Klopo Ondomohen:
Grilled coconut satay, a Surabaya specialty.
Rawon Setan:
A rich and flavorful beef soup.
Lontong Balap:
A traditional rice cake dish with bean sprouts and tofu.
Tahu Tek Tek:
Fried tofu with peanut sauce and vegetables.
Rujak Cingur:
A unique salad with boiled cow lips and vegetables.

Shopping places near Grand Darmo Suite by AMITHYA (Surabaya)

Need some retail therapy? Surabaya offers a variety of nearby shopping destinations, from modern malls to traditional markets. Here are a few places to explore:

Tunjungan Plaza:
One of the largest and most popular malls in Surabaya, offering a wide range of international and local brands.
Grand City Mall:
A modern mall with a variety of shops, restaurants, and entertainment options.
Pasar Atom:
A traditional market selling a variety of goods, including clothing, electronics, and food.

Other Places to Stay Near Grand Darmo Suite by AMITHYA

Looking for alternative accommodations? Surabaya offers a wide range of hotels to suit every budget and preference. Here are a few other options to consider:

Luxury/5–6 Star Hotels Nearby:

Shangri-La Hotel, Surabaya:
A luxurious hotel offering world-class amenities and impeccable service.
JW Marriott Hotel Surabaya:
A stylish hotel with a rooftop pool and stunning city views.
The Westin Surabaya:
A modern hotel with a focus on wellness and relaxation.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Indonesia!

Four-Star Hotels Nearby:

Wyndham Surabaya:
A comfortable hotel with a convenient location and excellent facilities.
Four Points by Sheraton Surabaya:
A modern hotel with a focus on comfort and convenience.
Hotel Ciputra World Surabaya:
A stylish hotel connected to a shopping mall.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Indonesia!

Three-Star Hotels Nearby:

Pop! Hotel Gubeng Surabaya:
A budget-friendly hotel with a modern design.
Amaris Hotel Embong Malang Surabaya:
A simple and comfortable hotel with a convenient location.
Quest Hotel Surabaya:
A value-for-money hotel with essential amenities.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Indonesia!

Conclusion

Ready to book your Surabaya adventure? Grand Darmo Suite by AMITHYA offers a comfortable and convenient base for exploring this vibrant city. With its excellent facilities, friendly staff, and prime location, it's the perfect choice for your next trip. Check hotel availability and make your hotel reservations today! Don't miss out on the best deals! Book your stay at Grand Darmo Suite by AMITHYA through Traveloka for exclusive discounts and promotions. Start planning your dream vacation now and book cheap hotels in Indonesia. Looking for cheap hotels nearby? Traveloka has you covered!

All facilities in Grand Darmo Suite by AMITHYA

Bar, Cafe and Lounge

Swimming Pool

Fitness Center

Functional Hall

Common Space

Hotel Services

Bellhop
Concierge
Doorman
Early Check-in
Express check-in
Front desk
24-hour Receptionist
24-hour security
Late check-out
Laundry service
Luggage storage
Multilingual staff
Newspaper in lobby
Newspaper
Wedding service

Public Facilities

Parking
Coffee/tea in lobby
Coffee shop
Early check-in
Elevator
24-hour room service
Late check-out
Restaurant
Breakfast restaurant
Dinner restaurant
Lunch restaurant
Room service
Safety deposit box
WiFi in public area

Food and Drinks

Restaurant with AC
A la carte dinner
Bar
Breakfast
Buffet breakfast
Brunch
Cafe
Poolside bar
Pub
Set menu lunch
Snacks
Snack bar
Vegetarian meal

General

AC
Banquet
Connecting rooms
Family room
Fireplace in lobby
Heater
Non-smoking room
Swimming pool
Smoking area
Smoke-free

In-room Facilities

Bathrobe
Cable TV
Desk
Hairdryer
In-room safe
Microwave
Minibar
Refrigerator
Shower
TV

Transportation

Airport transfer
Area shuttle
Area shuttle with surcharge
Car rental
Secure parking
Shopping center shuttle
Valet parking

Things to Do

Fitness center
Indoor pool
Massage
Spa
TV lounge

Nearby Facilities

ATM/Banking
Laundry
Shops
Supermarket

Shuttle Service

Airport transfer (surcharge)
Train station pickup
Airport transfer

Accessibilty

Accessible parking
Accessible path of travel

Business Facilities

Meeting facilities
Projector

Connectivity

Internet point
Free WiFi

Family-friendly Facilities

Children pool

Accommodation Policy & General Information in Grand Darmo Suite by AMITHYA

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Facility

Gym, Lobby, Lounge, Spa, Restaurant / Bar, Swimming Pool, Kids Playground open for limited number of guests per day from 1-1-2025 to 31-12-2030.

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General Information

Popular Facilities	AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Grand Darmo Suite by AMITHYA	168
Number of floors in Grand Darmo Suite by AMITHYA	15
Another facilities in Grand Darmo Suite by AMITHYA	Bellhop, Concierge, Doorman, Early Check-in, Express check-in

Frequently asked question in Grand Darmo Suite by AMITHYA

What are available facilities at Grand Darmo Suite by AMITHYA?

There are top facilites at Grand Darmo Suite by AMITHYA such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Grand Darmo Suite by AMITHYA?

The standard check-in time at Grand Darmo Suite by AMITHYA is starting from From 14:00 while the latest check-out time is at Before 12:00

Does Grand Darmo Suite by AMITHYA provide breakfast?

Yes, Grand Darmo Suite by AMITHYA provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Grand Darmo Suite by AMITHYA

Grand Darmo Suite by AMITHYA has a 4.0-star rating.

How many floors does Grand Darmo Suite by AMITHYA have?

Grand Darmo Suite by AMITHYA has 15.

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More Reviews from Other Guests in Grand Darmo Suite by AMITHYA

Overall Ratings & Reviews Grand Darmo Suite by AMITHYA

Traveloka (11,575)

Other sources (55)

8.4

Very Good

From 11,575 reviews

Provided by travelers on

Cleanliness

8.5

Room Comfort

8.5

Meal

8.2

Location

8.8

Service and Facilites

8.4

People often mention about Grand Darmo Suite by AMITHYA

All

Room Space (291)

Staff Friendliness (285)

Bedroom (275)

Distance to City Center (265)

Surroundings (265)

Ambiance (250)

Bathroom (225)

Hotel Area (222)

Accessibility (220)

Family Friendly (196)

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Traveler Reviews Grand Darmo Suite by AMITHYA

Number of reviews per page

Customer reviews

L***a

9.7

/10

Reviewed 6 day(s) ago

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1 people find it helpful

Monika P.

9.4

/10

Reviewed 7 day(s) ago

The room was clean and had a water heater, cups, tea, and coffee. The staff was super friendly. We decided to book a morning tour at the last minute, and we could check out at 3 AM and get a boxed breakfast. The location is wonderful, just a minute away from the bustling street. The breakfast was varied with several choices, but not eggs.

Find this review helpful?

Sutrisno U.

Business

10.0

/10

Reviewed 1 week(s) ago

Friendly service, strategic location. I'd like to see a tap for ablutions. I've stayed here many times, but that's not yet available.

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1 people find it helpful

Accommodation's Reply

05 Aug 2026

Have a great day! Thank you for your review and for your loyalty in choosing our hotel as your accommodation. We are delighted to hear that you enjoyed our friendly service and excellent location. We appreciate your feedback regarding the presence of taps in the bathroom. We greatly appreciate your suggestion and will forward it to the relevant team for consideration in improving the comfort and quality of amenities for all our guests. We look forward to providing you with another memorable stay and welcome you back next time. Sincerely, Agus Suhendro, Front Office Manager

See original

l***y

Business

9.1

/10

Reviewed 1 week(s) ago

Helpful staff, comfortable rooms, beautiful views of the lights at night, clean, ample parking, very pleasant.

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Kitana A.

Leisure

9.4

/10

Reviewed 1 week(s) ago

The service is good, the hotel is old but well-maintained. Every Saturday, there's live music and outdoor food.

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1 people find it helpful

Accommodation's Reply

05 Aug 2026

Have a wonderful day! Thank you for taking the time to share your experience with us. We are delighted to hear that you were satisfied with our services and appreciated the hotel's well-maintained condition. We are also glad that you enjoyed the live music and outdoor dining we provide every Saturday. We hope this experience enhanced your stay at our hotel. We look forward to welcoming you back again and providing you with an even more memorable stay in the future. Sincerely, Agus Suhendro, Front Office Manager

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S***i

Leisure

10.0

/10

Reviewed 2 week(s) ago

The hotel staff is friendly and polite.

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Accommodation's Reply

30 Jul 2026

Have a great day! Thank you for your positive review. We are delighted to know that the friendliness and courtesy of our staff made a positive impression throughout your stay. We hope to welcome you back to Grand Darmo Suite again. Sincerely, Agus Suhendro, Front Office Manager

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Sinta E. O.

Staycation

8.5

/10

Reviewed 2 week(s) ago

It's not a new hotel. It looks like an old one, as the toilet floors and walls are a bit dull. The tables also seem to have stubborn paint marks. But there's a microwave and refrigerator that work well. Most importantly, in terms of security, you have to tap your room card to get on the elevator, so not just anyone can enter. And, the receptionist and staff are very friendly and helpful, not cynical or looking down on guests. Very good in terms of human resources.

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Accommodation's Reply

30 Jul 2026

Have a wonderful day, Cinta! Thank you for taking the time to write such a detailed review. We are delighted to hear that you enjoyed the room amenities, the elevator access security system, and the friendliness and service of our entire team. Your compliments are a great motivation for us to continue striving for the best possible service. We also appreciate your feedback regarding the condition of the bathroom and work desk in the room. We have noted this and will inform the relevant team to improve and maintain them for the greater comfort of all our guests. We hope to welcome you back to the Grand Darmo Suite on your next stay. Sincerely, Agus Suhendro, Front Office Manager

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Achmad I.

Staycation

10.0

/10

Reviewed 2 week(s) ago

Friendly staff, very delicious breakfast, spacious and clean rooms, suitable for family vacations.

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Accommodation's Reply

30 Jul 2026

Wishing you a wonderful day, Ahmad. Thank you for your excellent review. We are delighted to hear that you were impressed with our friendly staff, delicious breakfast, and spacious and clean rooms. We are pleased that the Grand Darmo Suite was a comfortable choice for your family vacation. We hope to welcome you back again. Sincerely, Agus Suhendro, Front Office Manager.

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Nova E.

10.0

/10

Reviewed 3 week(s) ago

staff iys humble and good service, room its big, clean its ok, overall nice

1 people find it helpful

Accommodation's Reply

25 Jul 2026

Amazing day Mrs. Nova, thank you for your kind review. We’re delighted to hear that you enjoyed our friendly and helpful staff, spacious room, and overall stay with us. Your feedback means a lot to our team. We look forward to welcoming you back to Grand Darmo Suite. Best Regards, Agus Suhendro Front Office Manager

M***d

Leisure

9.1

/10

Reviewed 3 week(s) ago

It's the best, especially on Sunday night or Sunday. It's very crowded in front of the hotel, rather than quiet 😆

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Accommodation's Reply

25 Jul 2026

Have a wonderful day! Thank you for your review and encouragement! We are delighted to hear that you enjoyed the atmosphere of the Grand Darmo Suite, especially during the weekend with so many activities around the hotel. We hope you had a memorable stay and we look forward to welcoming you back again. Sincerely, Agus Suhendro, Front Office Manager

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S***i

Staycation

10.0

/10

Reviewed 3 week(s) ago

The rooms are spacious, and each one even has a microwave. The food is delicious and solid.

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1 people find it helpful

Accommodation's Reply

21 Jul 2026

Have a great day! Thank you for your positive review. We are delighted to hear that you were satisfied with the friendliness of our staff, the cleanliness of the room, and the amenities we provided. We hope to welcome you back to Grand Darmo Suite again. Sincerely, Agus Suhendro, Front Office Manager

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p***i

Staycation

8.8

/10

Reviewed 4 week(s) ago

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Accommodation's Reply

20 Jul 2026

Have a wonderful day! Thank you for choosing our hotel again. We are delighted to hear that you enjoyed our excellent location, comfortable rooms, cleanliness, family-friendly amenities, and diverse menu. We hope to welcome you and your family back again in the future. Sincerely, Agus Suhendro, Front Office Manager

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U***i

10.0

/10

Reviewed 4 week(s) ago

very good and effective, especially for family stays because of the strategic location and lots of food around the hotel

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Accommodation's Reply

17 Jul 2026

It was a wonderful day! Thank you so much for your kind and memorable review. We are delighted to hear that you and your family enjoyed your stay with us. We are pleased that the hotel's excellent location and the wide variety of dining options around the hotel contributed to your convenience and made your stay a memorable experience. We greatly appreciate your trust in us and hope to welcome you and your family back again on your next stay to provide you with an equally memorable, or perhaps even better, experience. Sincerely, Agus Suhendro, Front Office Manager

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Y***e

Business

8.5

/10

Reviewed 4 week(s) ago

The staff is quite friendly, the rooms are clean, the facilities are quite complete.

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Accommodation's Reply

21 Jul 2026

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Ferry I.

Business

8.5

/10

Reviewed 4 week(s) ago

The hotel staff is friendly and helpful. The rooms are clean and quiet. Public amenities include an ATM, a nearby Indomaret, and numerous culinary options.

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Accommodation's Reply

21 Jul 2026

We hope you have a great day, Ferry. Thank you for your review. We are delighted to hear that you were impressed with the friendliness of our staff, the comfort of the rooms, and the excellent location of the Grand Darmo Suite, which offers many amenities and restaurants nearby. We hope to welcome you back again. Sincerely, Agus Suhendro, Front Office Manager.

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Jo Yohanes W.

7.0

/10

Reviewed 4 week(s) ago

The parking area is inadequate, requiring cars to stack during peak periods with guests. While valet parking is available, a larger parking area would be preferable.

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Accommodation's Reply

17 Jul 2026

Have a great day! Thank you for taking the time to provide us with your valuable feedback. We apologize for any inconvenience you may have experienced regarding parking, especially during peak hours. We understand that convenient parking is a vital part of the hotel experience, and therefore we offer valet parking to help increase parking space and provide convenience for our guests. Your feedback regarding the need for larger parking space will be used in our evaluation for future improvements to our facilities. We greatly appreciate your understanding and suggestions. We look forward to welcoming you back again and providing you with an even more comfortable stay next time. Sincerely, Agus Suhendro, Front Office Manager

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a***s

8.0

/10

Reviewed 4 week(s) ago

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Find this review helpful?

Accommodation's Reply

17 Jul 2026

Have a wonderful day! Thank you so much for your excellent review and feedback. We are delighted to hear that you had a pleasant stay at Grand Darmo Suite Surabaya. We are pleased to know that you felt comfortable with the spacious rooms, the meticulously maintained cleanliness, the comprehensive amenities, and the hotel's excellent location. Your compliments on the friendliness and enthusiasm of our staff will be passed on to all of us as an inspiration to continue providing the best service. Thank you for recommending Grand Darmo Suite Surabaya as a choice for your family vacation or personal trip. We hope to welcome you back again for an even more memorable stay. Sincerely, Agus Suhendro, Head of Reception.

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N***a

Leisure

8.5

/10

Reviewed 4 week(s) ago

Very comfortable and the staff are nice, fast and friendly.

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Accommodation's Reply

14 Jul 2026

Have a great day! Thank you for your review and compliments. We are delighted to hear that you enjoyed your stay and that our team provided excellent, fast, and friendly service. Your positive feedback motivates us to provide the best service and create memorable stay experiences for all our guests. We hope to welcome you back on your next visit. Sincerely, Agus Suhendro, Front Office Manager

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Ainin J.

10.0

/10

Reviewed 4 week(s) ago

The hotel staff was very friendly and the service was good. Room service was also excellent.

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Accommodation's Reply

18 Jul 2026

Have a wonderful day, Mr. Ainin J. Thank you for your positive review. We are delighted to hear that you enjoyed our friendly staff, service, and room service. We hope to welcome you back again and provide you with a similarly memorable stay. Best regards, Agus Suhendro, Front Office Manager

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K***s

9.4

/10

Reviewed 4 week(s) ago

Best hotel in town, clean and great.

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Accommodation's Reply

14 Jul 2026

Have a great day! Thank you for your positive review. We are delighted to hear that you rated our hotel as one of the best in town and appreciated the cleanliness and quality of our accommodations. Your compliments motivate our entire team to maintain the highest standards of service and facilities for all our guests. We hope to welcome you back on your next visit and provide you with an even more memorable experience. Sincerely, Agus Suhendro, Front Office Manager

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