Grand Darmo Suite by AMITHYA

Hotels
Preferred Partner Plus
All-star Accommodation
8.3
/10
Very Good
11,511 reviews

What Guests Say About Their Stay

Staff Friendliness (472)
Room Space (465)
Distance To City Center (457)
Surroundings (430)

Retno U. S.

10.0
/ 10
Very satisfied, close to the culinary center of the city, close to everywhere, maintain the service.
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A***i

10.0
/ 10
It was incredibly cool, especially since we stayed there on a weekend. The hotel room was very comfortable, very clean, and kid-friendly. There's a street food stall with live music in the courtyard, so you can hang out without having to travel far. Overall, it was a great experience. It will definitely be our first choice for your next stay in Surabaya. Thank you.
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a***s

10.0
/ 10
Our stay here was a truly enjoyable experience. Check-in was quick, the room was clean, and the lighting in the work area was perfect for working on a laptop all day. The strategic location makes it easy to reach meeting or office locations. After work is done, there are plenty of culinary options nearby that you can try without having to travel far.
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Atras A. F.

8.5
/ 10
I've stayed here several times in Surabaya, and it's always comfortable and peaceful. The food is varied and the surroundings are always clean.
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W***o

10.0
/ 10
The hotel was very comfortable, with spacious rooms, a microwave, and a chiller, making it perfect for a Saturday night stay. There's live music in front of the hotel, reportedly every Saturday and Sunday night. I'll definitely stay here again next time I'm in Surabaya.
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In the Area
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Jl. Progo No. 1-3, Wonokromo, Surabaya, Jawa Timur, Indonesia, 60241

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
Located next to Park
Direct City View
+2 more
note: hotel was previously named Grand Darmo Suite Grand Darmo Suite by AMITHYA is a hotel is located at Wonokromo. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Grand Darmo Suite by AMITHYA

Jl. Progo No. 1-3, Wonokromo, Surabaya, Jawa Timur, Indonesia, 60241
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Lobby Grand Darmo Suite by AMITHYA
Exterior 2 Grand Darmo Suite by AMITHYA

Discover More About Grand Darmo Suite by AMITHYA

Discover the exceptional comfort and convenience that awaits you at **Grand Darmo Suite by AMITHYA**, a premier accommodation choice in the vibrant region of Jawa Timur, Indonesia. This introduction aims to provide you with all the essential information you need to make your stay at **Grand Darmo Suite by AMITHYA** a memorable one, whether you're visiting for business or leisure. Room rates at **Grand Darmo Suite by AMITHYA** start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Grand Darmo Suite by AMITHYA Location

Located in the heart of Surabaya, **Grand Darmo Suite by AMITHYA** is situated in the bustling Wonokromo district. The hotel is conveniently positioned approximately 15 kilometers from Juanda International Airport (SUB), making it easily accessible for travelers. For those arriving by car, it's a straightforward drive from the nearest major highway. The atmosphere surrounding **Grand Darmo Suite by AMITHYA** is one of urban vibrancy, with the hotel offering a tranquil retreat amidst the city's energy. It's close to key commercial areas and entertainment hubs, ensuring you're never far from the pulse of Surabaya.

Grand Darmo Suite by AMITHYA Facilities & Services

Facilities for guests at **Grand Darmo Suite by AMITHYA** are designed to cater to every need, ensuring a comfortable and enjoyable experience.
  • A refreshing outdoor swimming pool, perfect for a dip to beat the tropical heat.
  • A well-equipped fitness center for guests who wish to maintain their workout routine.
  • A relaxing spa and wellness center offering various treatments to rejuvenate your body and mind.
  • Complimentary Wi-Fi access throughout the hotel premises.
  • On-site parking is available for guests, offering convenience for those traveling by car.
  • A dedicated concierge service to assist with any inquiries or arrangements.
  • Meeting and banquet facilities are available for corporate events and special occasions.
The swimming pool is open daily from 6:00 AM to 8:00 PM. Spa services are available from 10:00 AM to 10:00 PM, with prices varying based on the treatment selected.

Grand Darmo Suite by AMITHYA Room Types

Explore the diverse room types of **Grand Darmo Suite by AMITHYA**, each thoughtfully designed to provide comfort and style. Whether you're traveling solo, as a couple, or with family, there's a perfect room to suit your needs.
  • Deluxe Room:

    Offering city views, these non-smoking rooms are ideal for solo travelers or couples. Some Deluxe rooms feature a bathtub for added relaxation.
  • Executive Suite:

    These spacious suites provide enhanced amenities and city views, perfect for those seeking a bit more luxury. Bathtub available in select suites.
  • Family Suite:

    Designed for families, these suites offer ample space and comfort, ensuring everyone has a pleasant stay. Bathtub available in select suites.
All rooms are designated as non-smoking to ensure a fresh environment for all guests. There are no specific pet-friendly rooms, and pets are generally not permitted on the property.

Grand Darmo Suite by AMITHYA Dining & Restaurants

Indulge in a culinary journey at **Grand Darmo Suite by AMITHYA**, where a variety of dining options await to tantalize your taste buds.
  • The Grand Restaurant:

    The hotel's main dining venue, offering a delectable breakfast buffet with a mix of international and local flavors. Estimated price per person for breakfast is IDR 150,000. Operating hours: 6:00 AM - 10:00 AM.
  • Lobby Lounge:

    A cozy spot to enjoy light snacks, coffee, and refreshing beverages throughout the day. Estimated price for a coffee is IDR 35,000. Operating hours: 10:00 AM - 11:00 PM.
The Grand Restaurant also serves lunch and dinner with an à la carte menu featuring Indonesian and Western dishes.

Grand Darmo Suite by AMITHYA Nearby Attractions and Activities

Surabaya offers a wealth of attractions and activities, and **Grand Darmo Suite by AMITHYA** serves as an excellent base for exploration.
  • Taman Bungkul:

    A popular city park offering green spaces, recreational facilities, and food stalls, perfect for a leisurely stroll.
  • House of Sampoerna:

    A historic museum and former cigarette factory, providing insights into Surabaya's colonial past and the tobacco industry.
  • Monumen Kapal Selam (Submarine Monument):

    A unique attraction featuring a decommissioned Russian submarine that visitors can explore.
  • Surabaya Town Square (Sutos):

    A vibrant lifestyle complex with shops, restaurants, and entertainment options.
  • Masjid Al-Akbar Surabaya:

    One of the largest mosques in Indonesia, known for its impressive architecture and spiritual significance.
If you are looking for other activities around **Grand Darmo Suite by AMITHYA**, check out the best deals on Traveloka: Recommended activities in Surabaya!

How to Get to Grand Darmo Suite by AMITHYA from the Airport

Navigating your journey to **Grand Darmo Suite by AMITHYA** from Juanda International Airport (SUB) is straightforward, with several convenient options available. The airport transfer service of **Grand Darmo Suite by AMITHYA** ensures a seamless arrival.
  • Hotel Private Airport Transfer:

    For the utmost convenience and comfort, you can arrange for the hotel's private airport transfer service. This service offers a direct and hassle-free journey to the hotel. The estimated cost is around IDR 250,000 - IDR 350,000, depending on the vehicle type. You can book this through airport transfer services.
  • Taxi:

    Metered taxis are readily available at Juanda International Airport. The journey to **Grand Darmo Suite by AMITHYA** typically takes about 30-45 minutes, depending on traffic, and will cost approximately IDR 100,000 - IDR 150,000.
  • Ride-hailing Service:

    Ride-hailing services are also a popular and convenient option. You can book a car through various apps upon arrival at the airport. The fare is comparable to metered taxis.
How to get to **Grand Darmo Suite by AMITHYA** is made easy with these transport choices, ensuring you reach your destination relaxed and ready to enjoy your stay.

Summary of Why You Should Choose to Stay at Grand Darmo Suite by AMITHYA

Choosing **Grand Darmo Suite by AMITHYA** for your stay in Surabaya guarantees a blend of comfort, convenience, and excellent service.
  • Prime Location:

    Situated in a central area of Surabaya, providing easy access to business districts, shopping centers, and tourist attractions.
  • Comfortable Accommodations:

    A range of well-appointed rooms and suites designed to offer a relaxing and pleasant stay.
  • Excellent Facilities:

    Enjoy amenities such as a swimming pool, fitness center, and spa to enhance your experience.
  • Attentive Service:

    The hotel staff are dedicated to providing warm hospitality and ensuring guest satisfaction.
  • Convenient Dining:

    On-site restaurants offer delicious meals to satisfy your culinary cravings.
Room availability at **Grand Darmo Suite by AMITHYA** is often high, but it's always recommended to book in advance, especially during peak seasons. Booking **Grand Darmo Suite by AMITHYA** is simple and can be done through Traveloka, ensuring you get the best rates and a seamless booking process. Book budget hotels in Jawa Timur and experience the exceptional offerings of **Grand Darmo Suite by AMITHYA**. Easily book domestic and international flights at low prices to complete your travel plans.

All facilities in Grand Darmo Suite by AMITHYA

Bar, Cafe and Lounge Grand Darmo Suite by AMITHYA
Bar, Cafe and Lounge
Swimming Pool Grand Darmo Suite by AMITHYA
Swimming Pool
Fitness Center Grand Darmo Suite by AMITHYA
Fitness Center
Functional Hall Grand Darmo Suite by AMITHYA
Functional Hall
Common Space Grand Darmo Suite by AMITHYA
Common Space

Hotel Services

  • Bellhop
  • Concierge
  • Doorman
  • Early Check-in
  • Express check-in
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Late Check-out
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby
  • Newspaper
  • Wedding service

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Early check-in
  • Elevator
  • 24-hour room service
  • Late check-out
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Food and Drinks

  • Restaurant with AC
  • A la carte dinner
  • Bar
  • Breakfast
  • Buffet breakfast
  • Brunch
  • Cafe
  • Poolside bar
  • Pub
  • Set menu lunch
  • Snacks
  • Snack bar
  • Vegetarian meal

General

  • AC
  • Banquet
  • Connecting rooms
  • Family room
  • Fireplace in lobby
  • Heater
  • Non-smoking room
  • Swimming pool
  • Smoking area
  • Smoke-free

In-room Facilities

  • Bathrobe
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Microwave
  • Minibar
  • Refrigerator
  • Shower
  • TV

Transportation

  • Airport transfer
  • Area shuttle
  • Area shuttle with surcharge
  • Car rental
  • Secure parking
  • Shopping center shuttle
  • Valet parking

Things to Do

  • Fitness center
  • Indoor pool
  • Massage
  • Spa
  • TV lounge

Nearby Facilities

  • ATM/Banking
  • Laundry
  • Shops
  • Supermarket

Shuttle Service

  • Airport transfer (surcharge)
  • Train station pickup
  • Airport transfer

Accessibilty

  • Accessible parking
  • Accessible path of travel

Business Facilities

  • Meeting facilities
  • Projector

Connectivity

  • Internet point
  • Free WiFi

Family-friendly Facilities

  • Children pool

Accommodation Policy & General Information in Grand Darmo Suite by AMITHYA

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Facility

Gym, Lobby, Lounge, Spa, Restaurant / Bar, Swimming Pool, Kids Playground open for limited number of guests per day from 1-1-2025 to 31-12-2030.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Grand Darmo Suite by AMITHYA
168
Number of floors in Grand Darmo Suite by AMITHYA
15
Another facilities in Grand Darmo Suite by AMITHYA
Bellhop, Concierge, Doorman, Early Check-in, Express check-in

Frequently asked question in Grand Darmo Suite by AMITHYA

What are available facilities at Grand Darmo Suite by AMITHYA?
There are top facilites at Grand Darmo Suite by AMITHYA such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Grand Darmo Suite by AMITHYA?
The standard check-in time at Grand Darmo Suite by AMITHYA is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Grand Darmo Suite by AMITHYA provide breakfast?
Yes, Grand Darmo Suite by AMITHYA provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Grand Darmo Suite by AMITHYA?
Grand Darmo Suite by AMITHYA is a 4.0-star hotel.
How many floors does Grand Darmo Suite by AMITHYA have?
Grand Darmo Suite by AMITHYA has 15 floors.
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More Reviews from Other Guests in Grand Darmo Suite by AMITHYA

Overall Ratings & Reviews Grand Darmo Suite by AMITHYA

Traveloka (11,456)
Other sources (55)
8.4
Very Good
From 11,456 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.5

Meal

8.2

Location

8.7

Service and Facilites

8.4

People often mention about Grand Darmo Suite by AMITHYA
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Room Space (281)
Staff Friendliness (275)
Bedroom (269)
Surroundings (255)
Distance to City Center (254)
Ambiance (239)
Bathroom (218)
Hotel Area (215)
Accessibility (213)
Family Friendly (185)
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Traveler Reviews Grand Darmo Suite by AMITHYA

Number of reviews per page
20
40
Customer reviews
L***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 hour(s) ago
I really like the location. Close to Bungkul Park and the culinary area. The rooms are spacious and clean. The food is very varied. The staff is friendly but not very informative. They only tell you when you ask. But it's okay!
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M***i
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 day(s) ago
The hotel was great, the staff were very friendly, it was clean, and it smelled great. All the best. However, it was a bit noisy when I stayed, so my husband had trouble sleeping due to the noise in the next room.
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Accommodation's Reply
09 Jul 2026
Have a wonderful day, madam! Thank you for your review and compliments. We are delighted to hear that you were impressed with the cleanliness of the hotel, the friendliness of the staff, and the comfort of your stay. We apologize for the inconvenience caused by the noise from the adjacent room, which disturbed your and your husband's rest. Your feedback is invaluable and will be taken into consideration to improve the comfort of all our guests. We hope to welcome you back again for an even better stay. Sincerely, Agus Suhendro, Front Office Manager
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S***h
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 day(s) ago
It was a nice stay in Surabaya!! Will be back.
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Accommodation's Reply
09 Jul 2026
Amazing day, thank you for your wonderful review. We are delighted to hear that you had a pleasant stay with us in Surabaya. We truly appreciate your kind words and look forward to welcoming you back on your next visit. Best Regards, Agus Suhendro Front Office Manager
Paris C.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 3 day(s) ago
It is a nice hotel to stay in Surabaya. The access to and from the hotel is quite easy. The room is spacious enough. The cleanliness of amenities like towel and bed sheet needs to be leveled up.
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Z***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
The staff and technicians are fast responding and very helpful. Thank you.
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Accommodation's Reply
07 Jul 2026
It was a wonderful day! Thank you for your review and compliments. We are delighted to hear that our staff and technicians responded quickly and assisted you throughout your stay. We hope to welcome you back again on your next visit. Sincerely, Agus Suhendro, Front Office Manager
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Z***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
The staff and technicians are fast to respond when there is trouble.
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Accommodation's Reply
07 Jul 2026
Have a great day! Thank you for your review and compliments. We are delighted to hear that our staff and technicians responded quickly and were very helpful during your stay. We hope to welcome you back again on your next visit. Sincerely, Agus Suhendro, Front Office Manager
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C***a
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 day(s) ago
Overall is good, yeah, but during check-out, it wasn't checked again... I left something of mine behind. Well, it's not enough to be asked if there's anything left behind. Next time, please check again for every guest who checks out. The lobby is very narrow... What's the point of many people in the lobby if they don't diligently open and close the door? It's like a display, making the lobby even narrower.
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Accommodation's Reply
07 Jul 2026
Amazing day, thank you for sharing your feedback with us. We are pleased to know that you had an overall good stay. However, we sincerely apologize for your check-out experience and that you left a personal belonging behind. Your comments have been shared with our team to reinforce our lost-and-found procedures and to improve our attentiveness during the departure process. We also appreciate your feedback regarding the lobby area and our service. Your input is valuable and will help us improve the overall guest experience. We hope to have the opportunity to welcome you back and provide you with a much better stay. Best Regards, Agus Suhendro Front Office Manager
Retno U. S.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
Very satisfied, close to the culinary center of the city, close to everywhere, maintain the service.
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Accommodation's Reply
07 Jul 2026
Have a great day! Thank you for your kind review and trust. We are delighted to hear that you were satisfied with the hotel's excellent location and the service we provided. Thank you for your support. We hope to welcome you back again on your next visit. Sincerely, Agus Suhendro, Front Office Manager
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W***u
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.4
/10
Reviewed 6 day(s) ago
Please, the room is so cramped. The staff who were not at the reception when I checked in. The morning staff on Friday were very nice. I forgot their names... but definitely not the one from the night I checked out!
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Accommodation's Reply
07 Jul 2026
Amazing day, Thank you for taking the time to share your feedback. We sincerely apologize that the room size and your check-in experience did not meet your expectations. Please rest assured that your comments have been shared with our team for improvement. We truly appreciate your kind words about our Friday morning staff, and we will be pleased to share your recognition with them. We hope to have the opportunity to welcome you back and provide you with a much better stay in the future. Best Regards, Agus Suhendro Front Office Manager
L***a
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 week(s) ago
The hotel is clean, the rooms are spacious, the beds are super soft, the bathrooms smell nice, and the staff are friendly.
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Accommodation's Reply
07 Jul 2026
Have a great day! We are delighted to hear that you enjoyed the cleanliness of the hotel, the comfort of the rooms, and the friendliness of our staff. We hope to welcome you back again and provide you with a similarly memorable stay. Sincerely, Agus Suhendro, Front Office Manager
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L***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
The hotel's location is very strategic, the staff is friendly, and the hotel is clean and fragrant. The rooms are spacious and the bathrooms are clean. The food is delicious and has a wide selection.
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Accommodation's Reply
07 Jul 2026
Have a great day! Thank you for your positive review. We are delighted to hear that you enjoyed the hotel's excellent location, the cleanliness and comfort of the rooms, the friendliness of the staff, and the variety of food we offered. We hope to welcome you back for another pleasant stay. Sincerely, Agus Suhendro, Front Office Manager
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非空
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 week(s) ago
Spacious room with a large bed, well-designed bathroom, and a comfy desk. A microwave is provided, and food delivery is super convenient. I’d love to come back next time.
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Accommodation's Reply
07 Jul 2026
Amazing day, Thank you for your wonderful review. We are delighted to hear that you enjoyed our spacious room, comfortable bed, well-designed bathroom, and the convenience of the in-room microwave and food delivery service. Your kind words mean a lot to us, and we truly look forward to welcoming you back for another enjoyable stay. Best Regards, Agus Suhendro Front Office Manager
A***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
It was incredibly cool, especially since we stayed there on a weekend. The hotel room was very comfortable, very clean, and kid-friendly. There's a street food stall with live music in the courtyard, so you can hang out without having to travel far. Overall, it was a great experience. It will definitely be our first choice for your next stay in Surabaya. Thank you.
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1 people find it helpful
Accommodation's Reply
07 Jul 2026
Have a great day! Thank you for your wonderful review. We are delighted to hear that you enjoyed the comfort of the rooms, the cleanliness of the hotel, the family-friendly atmosphere, and the relaxing experience at Angringan with live music. We are proud to have provided you with a memorable experience, and we hope to welcome you back again as your first choice when visiting Surabaya. Sincerely, Agus Suhendro, Front Office Manager
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Ayu I. H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
I think the hotel here is nice. The staff is friendly, the rooms are spacious, and all the amenities are usable and in good condition, like the water heater, microwave, and refrigerator. Everything is in good condition.
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Accommodation's Reply
07 Jul 2026
Have a wonderful day, Ayu! Thank you for your positive review. We are delighted to hear that you enjoyed the comfort of the room, the friendliness of the staff, and the well-functioning facilities throughout your stay. We hope to welcome you back again and provide you with a similarly memorable stay. Sincerely, Agus Suhendro, Front Office Manager
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Overall comfortable, only the shower is not hot.
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Accommodation's Reply
07 Jul 2026
Have a great day! Thank you for taking the time to write a review. We are glad to hear you enjoyed your stay. We apologize for the issue with the hot water you experienced. We have forwarded your feedback to the relevant team for immediate action. We hope to welcome you back again for an even better experience. Sincerely, Agus Suhendro, Front Office Manager
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Dian
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
I really like staying here because it's easy to get everywhere and the receptionist is also very friendly.
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Accommodation's Reply
07 Jul 2026
Have a wonderful day, Dian. Thank you for your positive review. We are delighted to hear that you enjoyed the hotel's excellent location and the friendliness of the reception team. We hope to welcome you back on your next stay. Sincerely, Agus Suhendro, Reception Manager
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Yani S.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
I've been a regular in Surabaya every year for my children's National Olympics. Staying here is very comfortable, convenient for walking to souvenir shops, and the hotel is cool because it's right next to Bungkul Park.
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Accommodation's Reply
07 Jul 2026
We wish you a wonderful day, Mr. Yani. Thank you for choosing our hotel every time you visit Surabaya. We are delighted to hear that you enjoyed your comfortable stay, the excellent location, and the cool, relaxing atmosphere of the hotel. We hope to welcome you and your family back again on your next visit, and we wish your son/daughter good luck at the Olympic Games. Sincerely, Agus Suhendro, Head of Reception.
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Sakalindu K. M. U.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
The hotel is great. Clean, tidy, and fragrant. The corridors and lobby are also very fragrant and tidy, I really like it hehehe. It's also a 4-star hotel, and the price is really the best deal. I think I'll stay here again if I go to Surabaya 🤩🩷
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Accommodation's Reply
07 Jul 2026
We hope you have a wonderful day, Mr. Sakhalin. Thank you for your excellent review. We are delighted to hear that you enjoyed the cleanliness, orderliness, and fragrant atmosphere of our hotel, and that you had a great experience at a reasonable price. We hope to welcome you back again when you visit Surabaya. Sincerely, Agus Suhendro, Front Office Manager.
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Paulus A. P. S.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
I definitely stay at this hotel every year. Highly recommended. It's close to the city center and the staff is very friendly. The breakfast selection is also varied, so you won't get bored. Thank you.
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Accommodation's Reply
07 Jul 2026
We wish you a wonderful day, Mr. Paulus. Thank you for your trust and loyalty in choosing our hotel every year. We are delighted to hear that you enjoyed our excellent location, friendly staff, and varied breakfast menu. Thank you for your feedback. We sincerely hope to welcome you back again next time. Sincerely, Agus Suhendro, Front Office Manager
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Rizky S.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
The room is clean and spacious, comfortable and close to everywhere.
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1 people find it helpful
Accommodation's Reply
07 Jul 2026
We hope you have a great day, Rizki. Thank you for your positive review. We are delighted to hear that you enjoyed the cleanliness and comfort of the room, as well as the hotel's excellent location. We hope to welcome you back for your next stay. Sincerely, Agus Suhendro, Front Office Manager.
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Bedroom 4 Grand Darmo Suite by AMITHYA

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Overall Ratings & Reviews Grand Darmo Suite by AMITHYA

Traveloka (11,456)
Other sources (55)
8.4
Very Good
From 11,456 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.5

Meal

8.2

Location

8.7

Service and Facilites

8.4

People often mention about Grand Darmo Suite by AMITHYA
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Room Space (281)
Staff Friendliness (275)
Bedroom (269)
Surroundings (255)
Distance to City Center (254)
Ambiance (239)
Bathroom (218)
Hotel Area (215)
Accessibility (213)
Family Friendly (185)
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Traveler Reviews Grand Darmo Suite by AMITHYA

Number of reviews per page
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40
Customer reviews
L***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 hour(s) ago
I really like the location. Close to Bungkul Park and the culinary area. The rooms are spacious and clean. The food is very varied. The staff is friendly but not very informative. They only tell you when you ask. But it's okay!
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M***i
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Transit
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9.4
/10
Reviewed 2 day(s) ago
The hotel was great, the staff were very friendly, it was clean, and it smelled great. All the best. However, it was a bit noisy when I stayed, so my husband had trouble sleeping due to the noise in the next room.
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Accommodation's Reply
09 Jul 2026
Have a wonderful day, madam! Thank you for your review and compliments. We are delighted to hear that you were impressed with the cleanliness of the hotel, the friendliness of the staff, and the comfort of your stay. We apologize for the inconvenience caused by the noise from the adjacent room, which disturbed your and your husband's rest. Your feedback is invaluable and will be taken into consideration to improve the comfort of all our guests. We hope to welcome you back again for an even better stay. Sincerely, Agus Suhendro, Front Office Manager
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S***h
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Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 day(s) ago
It was a nice stay in Surabaya!! Will be back.
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Accommodation's Reply
09 Jul 2026
Amazing day, thank you for your wonderful review. We are delighted to hear that you had a pleasant stay with us in Surabaya. We truly appreciate your kind words and look forward to welcoming you back on your next visit. Best Regards, Agus Suhendro Front Office Manager
Paris C.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 3 day(s) ago
It is a nice hotel to stay in Surabaya. The access to and from the hotel is quite easy. The room is spacious enough. The cleanliness of amenities like towel and bed sheet needs to be leveled up.
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Z***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
The staff and technicians are fast responding and very helpful. Thank you.
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Accommodation's Reply
07 Jul 2026
It was a wonderful day! Thank you for your review and compliments. We are delighted to hear that our staff and technicians responded quickly and assisted you throughout your stay. We hope to welcome you back again on your next visit. Sincerely, Agus Suhendro, Front Office Manager
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Z***i
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10.0
/10
Reviewed 4 day(s) ago
The staff and technicians are fast to respond when there is trouble.
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Accommodation's Reply
07 Jul 2026
Have a great day! Thank you for your review and compliments. We are delighted to hear that our staff and technicians responded quickly and were very helpful during your stay. We hope to welcome you back again on your next visit. Sincerely, Agus Suhendro, Front Office Manager
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C***a
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Transit
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9.4
/10
Reviewed 4 day(s) ago
Overall is good, yeah, but during check-out, it wasn't checked again... I left something of mine behind. Well, it's not enough to be asked if there's anything left behind. Next time, please check again for every guest who checks out. The lobby is very narrow... What's the point of many people in the lobby if they don't diligently open and close the door? It's like a display, making the lobby even narrower.
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Accommodation's Reply
07 Jul 2026
Amazing day, thank you for sharing your feedback with us. We are pleased to know that you had an overall good stay. However, we sincerely apologize for your check-out experience and that you left a personal belonging behind. Your comments have been shared with our team to reinforce our lost-and-found procedures and to improve our attentiveness during the departure process. We also appreciate your feedback regarding the lobby area and our service. Your input is valuable and will help us improve the overall guest experience. We hope to have the opportunity to welcome you back and provide you with a much better stay. Best Regards, Agus Suhendro Front Office Manager
Retno U. S.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
Very satisfied, close to the culinary center of the city, close to everywhere, maintain the service.
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Accommodation's Reply
07 Jul 2026
Have a great day! Thank you for your kind review and trust. We are delighted to hear that you were satisfied with the hotel's excellent location and the service we provided. Thank you for your support. We hope to welcome you back again on your next visit. Sincerely, Agus Suhendro, Front Office Manager
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W***u
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Leisure
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6.4
/10
Reviewed 6 day(s) ago
Please, the room is so cramped. The staff who were not at the reception when I checked in. The morning staff on Friday were very nice. I forgot their names... but definitely not the one from the night I checked out!
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Accommodation's Reply
07 Jul 2026
Amazing day, Thank you for taking the time to share your feedback. We sincerely apologize that the room size and your check-in experience did not meet your expectations. Please rest assured that your comments have been shared with our team for improvement. We truly appreciate your kind words about our Friday morning staff, and we will be pleased to share your recognition with them. We hope to have the opportunity to welcome you back and provide you with a much better stay in the future. Best Regards, Agus Suhendro Front Office Manager
L***a
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 week(s) ago
The hotel is clean, the rooms are spacious, the beds are super soft, the bathrooms smell nice, and the staff are friendly.
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Accommodation's Reply
07 Jul 2026
Have a great day! We are delighted to hear that you enjoyed the cleanliness of the hotel, the comfort of the rooms, and the friendliness of our staff. We hope to welcome you back again and provide you with a similarly memorable stay. Sincerely, Agus Suhendro, Front Office Manager
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L***a
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Staycation
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10.0
/10
Reviewed 1 week(s) ago
The hotel's location is very strategic, the staff is friendly, and the hotel is clean and fragrant. The rooms are spacious and the bathrooms are clean. The food is delicious and has a wide selection.
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3 people find it helpful
Accommodation's Reply
07 Jul 2026
Have a great day! Thank you for your positive review. We are delighted to hear that you enjoyed the hotel's excellent location, the cleanliness and comfort of the rooms, the friendliness of the staff, and the variety of food we offered. We hope to welcome you back for another pleasant stay. Sincerely, Agus Suhendro, Front Office Manager
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非空
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 week(s) ago
Spacious room with a large bed, well-designed bathroom, and a comfy desk. A microwave is provided, and food delivery is super convenient. I’d love to come back next time.
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Accommodation's Reply
07 Jul 2026
Amazing day, Thank you for your wonderful review. We are delighted to hear that you enjoyed our spacious room, comfortable bed, well-designed bathroom, and the convenience of the in-room microwave and food delivery service. Your kind words mean a lot to us, and we truly look forward to welcoming you back for another enjoyable stay. Best Regards, Agus Suhendro Front Office Manager
A***i
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Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
It was incredibly cool, especially since we stayed there on a weekend. The hotel room was very comfortable, very clean, and kid-friendly. There's a street food stall with live music in the courtyard, so you can hang out without having to travel far. Overall, it was a great experience. It will definitely be our first choice for your next stay in Surabaya. Thank you.
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1 people find it helpful
Accommodation's Reply
07 Jul 2026
Have a great day! Thank you for your wonderful review. We are delighted to hear that you enjoyed the comfort of the rooms, the cleanliness of the hotel, the family-friendly atmosphere, and the relaxing experience at Angringan with live music. We are proud to have provided you with a memorable experience, and we hope to welcome you back again as your first choice when visiting Surabaya. Sincerely, Agus Suhendro, Front Office Manager
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Ayu I. H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
I think the hotel here is nice. The staff is friendly, the rooms are spacious, and all the amenities are usable and in good condition, like the water heater, microwave, and refrigerator. Everything is in good condition.
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Accommodation's Reply
07 Jul 2026
Have a wonderful day, Ayu! Thank you for your positive review. We are delighted to hear that you enjoyed the comfort of the room, the friendliness of the staff, and the well-functioning facilities throughout your stay. We hope to welcome you back again and provide you with a similarly memorable stay. Sincerely, Agus Suhendro, Front Office Manager
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Overall comfortable, only the shower is not hot.
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Accommodation's Reply
07 Jul 2026
Have a great day! Thank you for taking the time to write a review. We are glad to hear you enjoyed your stay. We apologize for the issue with the hot water you experienced. We have forwarded your feedback to the relevant team for immediate action. We hope to welcome you back again for an even better experience. Sincerely, Agus Suhendro, Front Office Manager
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Dian
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
I really like staying here because it's easy to get everywhere and the receptionist is also very friendly.
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Accommodation's Reply
07 Jul 2026
Have a wonderful day, Dian. Thank you for your positive review. We are delighted to hear that you enjoyed the hotel's excellent location and the friendliness of the reception team. We hope to welcome you back on your next stay. Sincerely, Agus Suhendro, Reception Manager
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Yani S.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
I've been a regular in Surabaya every year for my children's National Olympics. Staying here is very comfortable, convenient for walking to souvenir shops, and the hotel is cool because it's right next to Bungkul Park.
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Accommodation's Reply
07 Jul 2026
We wish you a wonderful day, Mr. Yani. Thank you for choosing our hotel every time you visit Surabaya. We are delighted to hear that you enjoyed your comfortable stay, the excellent location, and the cool, relaxing atmosphere of the hotel. We hope to welcome you and your family back again on your next visit, and we wish your son/daughter good luck at the Olympic Games. Sincerely, Agus Suhendro, Head of Reception.
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Sakalindu K. M. U.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
The hotel is great. Clean, tidy, and fragrant. The corridors and lobby are also very fragrant and tidy, I really like it hehehe. It's also a 4-star hotel, and the price is really the best deal. I think I'll stay here again if I go to Surabaya 🤩🩷
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Accommodation's Reply
07 Jul 2026
We hope you have a wonderful day, Mr. Sakhalin. Thank you for your excellent review. We are delighted to hear that you enjoyed the cleanliness, orderliness, and fragrant atmosphere of our hotel, and that you had a great experience at a reasonable price. We hope to welcome you back again when you visit Surabaya. Sincerely, Agus Suhendro, Front Office Manager.
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Paulus A. P. S.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
I definitely stay at this hotel every year. Highly recommended. It's close to the city center and the staff is very friendly. The breakfast selection is also varied, so you won't get bored. Thank you.
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Accommodation's Reply
07 Jul 2026
We wish you a wonderful day, Mr. Paulus. Thank you for your trust and loyalty in choosing our hotel every year. We are delighted to hear that you enjoyed our excellent location, friendly staff, and varied breakfast menu. Thank you for your feedback. We sincerely hope to welcome you back again next time. Sincerely, Agus Suhendro, Front Office Manager
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Rizky S.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
The room is clean and spacious, comfortable and close to everywhere.
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1 people find it helpful
Accommodation's Reply
07 Jul 2026
We hope you have a great day, Rizki. Thank you for your positive review. We are delighted to hear that you enjoyed the cleanliness and comfort of the room, as well as the hotel's excellent location. We hope to welcome you back for your next stay. Sincerely, Agus Suhendro, Front Office Manager.
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Number of reviews per page
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