Grand Darmo Suite by AMITHYA

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Overall Ratings & Reviews Grand Darmo Suite by AMITHYA

Traveloka (11,627)
Other sources (55)
8.4
Very Good
From 11,627 reviews
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Cleanliness

8.5

Room Comfort

8.5

Meal

8.2

Location

8.8

Service and Facilites

8.4

People often mention about Grand Darmo Suite by AMITHYA
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Room Space (325)
Staff Friendliness (319)
Bedroom (309)
Surroundings (297)
Distance to City Center (296)
Ambiance (278)
Bathroom (253)
Accessibility (248)
Hotel Area (247)
Family Friendly (222)
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Traveler Reviews Grand Darmo Suite by AMITHYA

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Customer reviews
D***h
icon-Staycation
Staycation
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10.0
/10
Reviewed 3 day(s) ago
We had a wonderful stay at this hotel. The location is very strategic with lots of delicious food and dining options within walking distance. On top of that, the hospitality was great, the staff were incredibly friendly and always ready to help. Would definitely come back!
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a***s
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
It's well worth the price. You'll get a neat, modern, and comfortable room with top-notch service. Check-in and check-out are also very fast and efficient.
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Titin P.
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Staycation
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10.0
/10
Reviewed 5 day(s) ago
The hotel staff is friendly, the breakfast is varied, and it's easy to get everywhere. Bungkul Park is just a short walk away. The rooms are spacious and comfortable.
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Accommodation's Reply
11 Oct 2026
Have a wonderful day, Mr. Thitin! Thank you for your positive review. We are delighted to hear that you enjoyed our friendly staff, varied breakfast menu, and the comfort of our spacious rooms. Our excellent location, close to Bangul National Park and many other attractions, is one of our hotel's strengths. We hope to welcome you back to Grand Darmo Suites again. Sincerely, Agus Suhendro, Front Office Manager
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Ratna C.
icon-Leisure
Leisure
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8.5
/10
Reviewed 5 day(s) ago
First time staying here. The room was clean and well-equipped, with a microwave and refrigerator. The breakfast menu was extensive and varied.
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Accommodation's Reply
11 Oct 2026
We wish you a wonderful day, Ms. Ratana. Thank you for choosing the Grand Darmo Suite for your first stay. We are delighted to hear that you were impressed with the cleanliness of the room, the complete amenities such as the microwave and refrigerator, and our varied breakfast menu. We hope this positive experience will be the starting point for your future stays with us. See you again at Grand Darmo Suite. Sincerely, Agus Suhendro, Front Office Manager.
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T***a
icon-Staycation
Staycation
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8.5
/10
Reviewed 7 day(s) ago
The hotel staff is friendly and the access is very convenient. Just a suggestion: For TV, it's best to use YouTube TV, as some people bring children; children sometimes dislike Indovision.
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Accommodation's Reply
13 Oct 2026
Have a great day! Thank you for your review and feedback. We are delighted to hear that you were impressed with Grandamo Suites' friendly staff and excellent location. We especially appreciate your comments regarding the TV entertainment options, including the children's YouTube channels. We will take your feedback into consideration to further improve our facilities to better meet the needs of families. We hope to welcome you back to Grandamo Suites again. Thank you, Agus Chendro, Front Office Manager.
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Alvin P. W.
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10.0
/10
Reviewed 1 week(s) ago
My first time staying at Grand Darmo Suite by AMITHYA, and overall, my experience was excellent. The most appealing thing about this hotel is its location, right in front of Bungkul Park. I happened to stay on a Saturday-Sunday, so I could enjoy the lively Saturday night atmosphere at Bungkul Park, and the next morning, I could also enjoy the bustling CFD (City Fair) with people exercising, strolling, and selling things. I booked a room with breakfast included. I found the breakfast to be quite good, with a selection of Indonesian food, quite appropriate for a city hotel located in the heart of the city. The room itself was comfortable, clean, and quite spacious. Overall, everything met my expectations for a city hotel. I hope that if I have the opportunity to visit Surabaya again, I can stay at Grand Darmo Suite by AMITHYA again. Recommended! 👍
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Accommodation's Reply
08 Oct 2026
What a fantastic day, Mr. Alvin! Thank you for sharing such a wonderful and positive experience! We are delighted to hear you enjoyed our location opposite Taman Bungkul Park, the Saturday night atmosphere, and the CFD experience in the morning. We are also pleased that the breakfast and the comfortable, clean, and spacious room met your expectations. Your compliments and suggestions mean a lot to us. We sincerely hope to welcome you back to Grand Darmo Suite on your next visit to Surabaya! 👍 Sincerely, Agus Suhendro, Front Office Manager
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H***I
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The staff are very friendly and polite, parking is safe.
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1 people find it helpful
Accommodation's Reply
09 Oct 2026
It was a wonderful day! Thank you for your kind review. We are delighted to hear that you were satisfied with the warm and attentive service from our staff and the convenient parking. We will continue to do our best to provide the best possible service to all our guests. We look forward to seeing you again at Grand Deimer Suites. Sincerely, Agus Schendro, Front Desk Manager
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Verified Traveler
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9.7
/10
Reviewed 2 week(s) ago
I was comfortable during my stay there.
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1 people find it helpful
Accommodation's Reply
08 Oct 2026
Have a great day! Thank you for sharing your experience. We are delighted to hear that you enjoyed your stay at the Grand Darmo Suite. We hope to welcome you back again. Sincerely, Agus Suhendro, Front Office Manager
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Fransisca K. S.
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Medical
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9.7
/10
Reviewed 2 week(s) ago
The hotel staff is friendly, there are lots of culinary options around the hotel so you won't have any trouble finding food.
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Accommodation's Reply
05 Oct 2026
We hope you have a wonderful day, Francisca. Thank you for your positive review. We are delighted to hear that you appreciated the friendliness of our staff and the convenient access to various restaurants around the hotel. We hope you will return to stay at the Grand Darmo Suite again. Sincerely, Agus Suhendro, Front Office Manager
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Fransisca K. S.
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Medical
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9.7
/10
Reviewed 2 week(s) ago
It was fun, but the lighting in the room was not very bright.
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Accommodation's Reply
08 Oct 2026
We hope you have a wonderful day, Francisca. Thank you for sharing your experience. We are glad to hear you enjoyed your stay. We apologize if the lighting in your room was not bright enough. Your feedback is very valuable and will be used by our team to improve the comfort of our rooms. We hope to welcome you back again for an even better experience. Sincerely, Agus Suhendro, Front Office Manager
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Fransisca K. S.
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Medical
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9.7
/10
Reviewed 2 week(s) ago
The employees are friendly and always ready to help if there are any problems.
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Accommodation's Reply
05 Oct 2026
We hope you have a wonderful day, Francisca. Thank you for your compliment. We are delighted to know that the friendliness and responsiveness of our staff helped make your stay a memorable experience. We hope to welcome you back to Grand Darmo Suites again. Sincerely, Agus Suhendro, Front Office Manager.
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Fransisca K. S.
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Medical
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
Every Friday and Saturday, there's always pecel (pecel) from noon until late afternoon. From late afternoon until late evening, there's live music and a street food stall.
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Accommodation's Reply
05 Oct 2026
What a wonderful day, Francisca! Thank you for sharing your information and experience. We are delighted to hear that the variety of pezel (traditional pezel), live music, and angringan (street food) every Friday and Saturday add to the charm of the Grand Darmo Suite. We look forward to welcoming you again for another wonderful weekend. Sincerely, Agus Suhendro, Front Office Manager.
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S***i
icon-Leisure
Leisure
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8.2
/10
Reviewed 2 week(s) ago
Nice hotel, location very strategic.
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Accommodation's Reply
05 Oct 2026
Amazing day, Thank you for your kind review! We’re glad you enjoyed your stay and appreciated our strategic location. We look forward to welcoming you back to Grand Darmo Suite on your next visit to Surabaya! Best Regards, Agus Suhendro Front Office Manager
a***o
icon-Leisure
Leisure
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9.7
/10
Reviewed 3 week(s) ago
Spacious room, friendly staff. Overall good.
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Accommodation's Reply
29 Sep 2026
Have a great day! Thank you for sharing your wonderful experience. We are delighted to hear that you enjoyed the spacious rooms and the friendly service from our staff. We hope your next visit will be as memorable as this one. We look forward to welcoming you back to Grand Darmo Suite Surabaya again. Sincerely, Agus Suhendro, Front Office Manager
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Rena W.
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8.8
/10
Reviewed 3 week(s) ago
I've stayed here many times. The rooms are spacious and the pool is indoor.
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Accommodation's Reply
28 Sep 2026
We hope you have a wonderful day, Reina. Thank you for choosing Grand Darmo Suites again. We are delighted to hear that you enjoyed our spacious rooms and indoor pool. We appreciate your loyalty and hope to welcome you again next time. Sincerely, Agus Suhendro, Front Office Manager
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Omah B.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 3 week(s) ago
The staff is friendly, the location is close to the city park and the bus stop. However, a more varied food selection would be a big help 😊🙏
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Accommodation's Reply
29 Sep 2026
Have a wonderful day! Thank you for sharing your experience. We are delighted to hear that you were impressed with the friendly staff and excellent location of the hotel. We also appreciate your feedback regarding the variety of food. We will pass this feedback on to our Food and Beverage team for evaluation and future improvements. We hope to welcome you back to the Grand Darmo Suite again! 😊🙏 Sincerely, Agus Suhendro, Front Office Manager
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U***u
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
The room was very comfortable and clean. Check-out time was a bit later than other hotels. The hotel staff was also very friendly and quick to assist.
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Accommodation's Reply
29 Sep 2026
Have a great day! Thank you for sharing your positive experience. We are delighted to hear that you enjoyed the comfort and cleanliness of your room, as well as the friendliness and responsiveness of our staff. We are also pleased that our flexible check-out time will add to your convenience during your stay. We hope to welcome you back to Grand Darmo Suite again. Sincerely, Agus Suhendro, Front Office Manager
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Yudi H.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Very comfortable, with amenities that exceed expectations. The location is adjacent to Bungkul Park, but quite quiet. It's also quite close to a prayer room (musholla) or mosque nearby.
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1 people find it helpful
Accommodation's Reply
25 Sep 2026
We wish you a wonderful day, Yudi. Thank you for sharing your positive experience. We are delighted to hear that you felt comfortable and enjoyed our facilities, as well as the convenient location of Grand Darmo Suites, which is close to Bangul Park yet still peaceful. We are also pleased that you were able to easily access the nearby mosques and prayer halls. We hope to welcome you again. Sincerely, Agus Suhendro, Front Office Manager
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S***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
It was fun, I'll come back next time. The staff is friendly, the rooms are tidy. I'd like to see more attention to the closet. Everything else is very, very good 🥰
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Accommodation's Reply
28 Sep 2026
Have a great day! Thank you for sharing your experience. We are glad to hear that you enjoyed the friendly staff and clean room. We apologize for the unacceptable condition of the bathroom and thank you for your feedback. We will forward this to the relevant team for immediate action and evaluation. We are happy you had a pleasant time and we hope to welcome you back again. Sincerely, Agus Suhendro, Front Office Manager
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r***y
icon-origin-TRAVELOKA
6.4
/10
Reviewed 4 week(s) ago
If you bring a private car from 2 pm to around 10 pm to 11 pm, you will definitely be asked to park outside the hotel because the parking lot is made for selling food from the hotel.
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Accommodation's Reply
23 Sep 2026
Have a great day! Thank you for sharing your experience. We apologize for any inconvenience regarding the limited parking space. Your feedback is invaluable and our team will take it into consideration to evaluate our parking management in order to provide greater convenience for guests who bring their own vehicles. We hope to provide a more comfortable experience on your next visit. Sincerely, Agus Suhendro, Front Office Manager
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Number of reviews per page
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