Grand Darmo Suite by AMITHYA

Explore Grand Darmo Suite by AMITHYA

Overall Ratings & Reviews Grand Darmo Suite by AMITHYA

Traveloka (11,648)
Other sources (55)
8.4
Very Good
From 11,648 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.5

Meal

8.2

Location

8.8

Service and Facilites

8.4

People often mention about Grand Darmo Suite by AMITHYA
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Room Space (300)
Staff Friendliness (294)
Bedroom (284)
Surroundings (273)
Distance to City Center (272)
Ambiance (255)
Bathroom (230)
Accessibility (227)
Hotel Area (226)
Family Friendly (200)
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Traveler Reviews Grand Darmo Suite by AMITHYA

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40
Customer reviews
g***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 day(s) ago
The room was absolutely beautiful, spacious, and immaculately clean. It was great, and worth the price, especially since it's in a very strategic location. For a weekend, that price is absolutely top-notch.
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Accommodation's Reply
31 Aug 2026
Have a great day! Thank you for your wonderful review. We are delighted to hear that you were pleased with our spacious, clean, and tidy room, as well as its excellent location. We are very happy that the Grand Darmo Suite was rated as excellent value for money, especially for a weekend stay. We hope to welcome you back again! Sincerely, Agus Suhendro, Front Office Manager
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D***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
Good service. Will come back here again. Easy to get around.
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Accommodation's Reply
31 Aug 2026
Have a great day! Thank you for your positive review. We are glad you were satisfied with the hotel's service and convenient location, making it easy to travel around Surabaya. We hope to welcome you back again! Sincerely, Agus Suhendro, Front Office Manager
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Setyo B. P.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
Good service, friendly, clean, spacious rooms and easy location of the hotel.
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Accommodation's Reply
31 Aug 2026
We wish you a wonderful day, Setyo. Thank you for your positive review. We are delighted to hear that you were satisfied with the service, the friendly staff, and the clean and spacious rooms. We hope that the hotel's excellent location added to your convenience during your stay. We look forward to welcoming you back again! Sincerely, Agus Suhendro, Front Office Manager
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Y***i
icon-origin-TRAVELOKA
9.7
/10
Reviewed 1 week(s) ago
Friendly staff, nice rooms, delicious food with lots of variety.
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Accommodation's Reply
31 Aug 2026
Have a great day! Thank you for your positive review. We are delighted to hear that you enjoyed the friendly staff, comfortable rooms, and the delicious and varied food options. We hope to welcome you back again! Best regards, Agus Suhendro, Front Office Manager
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Eny R.
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9.4
/10
Reviewed 2 week(s) ago
I often stay here because it's close to everywhere.
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1 people find it helpful
Accommodation's Reply
31 Aug 2026
We wish you, Annie, a wonderful day. Thank you for your continued trust in choosing to stay with us at Grand Darmo Suite. We are pleased that our convenient location makes it easy for you to travel to various places. We hope to welcome you back again! Sincerely, Agus Suhendro, Front Office Manager
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Krisandi A. P.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
A complete hotel in the Surabaya area. The cleanliness, comfort, security, and friendliness of the staff are exceptional. I'll definitely book again next time I'm in Surabaya.
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1 people find it helpful
Accommodation's Reply
20 Aug 2026
What a wonderful day, Mr. Chryzandi! Thank you for your excellent review. We are delighted to hear that you were satisfied with the cleanliness, comfort, safety, and the friendliness of our staff. We are pleased to know that Grand Darmo Suite will be your choice again when visiting Surabaya. We hope to welcome you back soon. Sincerely, Agus Suhendro, Front Office Manager
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M***y
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Please maintain it and improve it further if possible.
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1 people find it helpful
Accommodation's Reply
20 Aug 2026
Have a great day! Thank you for your compliments and feedback. We greatly appreciate your support and will continue to maintain and improve the quality of service and comfort at Grand Darmo Suite. We hope to welcome you back again. Sincerely, Agus Suhendro, Front Office Manager
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
All very amazing 👍 Staff, food, room, service is excellent
1 people find it helpful
Accommodation's Reply
20 Aug 2026
Amazing day, Thank you for your wonderful review. We’re delighted to know that you enjoyed our friendly staff, delicious food, comfortable room, and excellent service. We look forward to welcoming you back to Grand Darmo Suite. Best Regards, Agus Suhendro Front Office Manager
E***n
icon-origin-TRAVELOKA
8.8
/10
Reviewed 2 week(s) ago
Great location behind Bungkul Park and close to culinary spots. The staff is very friendly.
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Accommodation's Reply
20 Aug 2026
Have a great day! Thank you for your positive review. We are delighted to hear that you enjoyed our excellent location near Taman Bungkul and the wide variety of food options, as well as our friendly staff. We hope to welcome you back again. Sincerely, Agus Suhendro, Front Office Manager
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M***h
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
The hotel's location is close to Bungkul Park, making it easy to find food and close to the center of Surabaya.
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Accommodation's Reply
20 Aug 2026
Have a great day! Thank you for your positive review. We are delighted to hear that you enjoyed the excellent location of Grand Darmo Suite, close to Taman Bungkul, a variety of restaurants, and the heart of Surabaya city. We hope to welcome you back again. Sincerely, Agus Suhendro, Front Office Manager
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J***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
A comfortable location, close to Bungkul Park. There are plenty of food vendors right outside the hotel.
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Accommodation's Reply
20 Aug 2026
Have a great day! Thank you for your positive review. We are delighted to hear that you enjoyed the Grand Darmo Suite's excellent location, close to Taman Bungkul and the variety of restaurants surrounding the hotel. We hope to welcome you back again. Sincerely, Agus Suhendro, Front Office Manager
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W***A
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.7
/10
Reviewed 2 week(s) ago
This hotel is strategically located in the city center with affordable rates. There are many tourist spots, especially culinary tours. In addition, the room is spacious, has amenities that are very rare in other hotels, namely a microwave, a large king-size bed, and you get 4 pillows that make for a comfortable sleep. However, the Wi-Fi is a bit weak. I also dislike the bathroom shower model which is attached to the ceiling, it is a bit difficult for ablution, hair gets wet and clothes get wet too. It would be better if there was also a hand shower because it is more comfortable to use. The hotel design is a bit old, but it is not a problem because older hotels usually have spacious rooms on average. Overall, I was satisfied with my stay here, very suitable for a vacation or staycation with family 🤗
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Accommodation's Reply
20 Aug 2026
Have a great day! Thank you for sharing your detailed experience. We are delighted to hear that you enjoyed the excellent location, spacious rooms, microwave, and comfortable beds for your family's relaxation. We also greatly appreciate your feedback regarding the Wi-Fi connectivity and the bathroom shower. We will forward your feedback to the relevant team for evaluation and future improvements to the facilities. Thank you for choosing Grand Darmo Suite. We hope to welcome you and your family back again for an even more comfortable experience. Sincerely, Agus Suhendro, Front Office Manager
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Muhammad S. A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
A very memorable hotel experience, from the service to the taste of the food and the wide variety.
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Accommodation's Reply
20 Aug 2026
We wish you a wonderful day, Mr. Muhammad S.A. Thank you for your positive review. We are delighted to hear that you enjoyed your memorable stay, from the service to the delicious and diverse flavors of our food. We hope to welcome you back to Grand Darmo Suites again. Sincerely, Agus Suhendro, Front Office Manager
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Aling T.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Very recommended hotel, I've stayed here several times. The place is nice and clean, all staff are friendly. And what makes me happiest is every Friday and Saturday there's Bungkul stage and live music, wow, it's really cool 👍. Best
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Accommodation's Reply
20 Aug 2026
Wishing you a wonderful day, Aling. Thank you so much for your continued trust in choosing Grand Darmo Suites Hotel. We are delighted to hear that you enjoy our cleanliness, comfort, friendly staff, and the weekend atmosphere with live music around Bangul Garden. We are very pleased to be your hotel of choice every time you visit Surabaya. We hope to welcome you back again! Sincerely, Agus Suhendro, Front Office Manager
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I***m
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The staff is friendly and the room is very satisfying, thanks
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Accommodation's Reply
20 Aug 2026
Have a great day! Thank you for your positive review. We are delighted to hear that you were satisfied with the friendliness of our staff and the comfort of the room. Thank you for choosing us for your stay at the Grand Darmo Suite. We hope to welcome you back again. Sincerely, Agus Suhendro, Front Office Manager
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R***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The hotel staff were very friendly and very helpful.
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Accommodation's Reply
20 Aug 2026
Have a great day! Thank you for your positive review. We are delighted to know that our team's service and assistance made your stay enjoyable. We hope to welcome you back to Grand Darmo Suite again. Sincerely, Agus Suhendro, Front Office Manager
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Lie S.
icon-origin-TRAVELOKA
5.0
/10
Reviewed 3 week(s) ago
I'd requested a bed type in the app's notes section, but it wasn't reserved even though I'd booked one day in advance. Instead, I was offered a 200,000 IDR upgrade.
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1 people find it helpful
Accommodation's Reply
15 Aug 2026
Have a great day! Thank you for sharing your feedback about your stay. We apologize if the bed type you specified during booking differed from the one you actually received. Bed availability depends on room availability upon check-in. We always strive to provide our guests with the best options. We apologize for any inconvenience caused by the additional 200,000 Rupiah charge for the room upgrade. Your valuable feedback is important for improving our communication and service. Thank you! Agus Suhendro, Front Office Manager
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J***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
Close to the food court. There's a surprise market on Sundays. Large rooms, delicious food.
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2 people find it helpful
Accommodation's Reply
15 Aug 2026
Have a great day! Thank you for your positive review. We are delighted to hear that you enjoyed our excellent location, spacious rooms, and delicious food. We hope that your experience at the Sunday market further enhanced your impression. We look forward to welcoming you back on your next visit. Sincerely, Agus Suhendro, Reception Manager
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L***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
The room is really nice, spacious, and has a large window, so in the morning the sun can shine through the curtains. On Sundays, there's a CFD event out front, adding to the excitement, and at night there's live music.
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1 people find it helpful
Accommodation's Reply
15 Aug 2026
Have a great day! Thank you for your positive review. We are delighted to hear that you enjoyed the spacious rooms, the morning sunshine, and the fun of CFD games and live music around the hotel. We hope to welcome you back on your next stay. Sincerely, Agus Suhendro, Front Office Manager
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Monika P.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
The room was clean and had a water heater, cups, tea, and coffee. The staff was super friendly. We decided to book a morning tour at the last minute, and we could check out at 3 AM and get a boxed breakfast. The location is wonderful, just a minute away from the bustling street. The breakfast was varied with several choices, but not eggs.
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Accommodation's Reply
15 Aug 2026
Amazing day Mrs Monika, Thank you for your wonderful review. We are delighted to hear that you enjoyed the cleanliness of the room, our facilities, friendly staff, convenient location, and the flexibility of our team in arranging your early check-out and boxed breakfast. We also appreciate your feedback regarding the breakfast selection, especially the availability of eggs. Your suggestion is valuable and will be shared with our team for further improvement. We look forward to welcoming you back on your next visit to Surabaya. Best Regards, Agus Suhendro Front Office Manager
Number of reviews per page
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