Grand Darmo Suite by AMITHYA

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Overall Ratings & Reviews Grand Darmo Suite by AMITHYA

Traveloka (10,994)
Other sources (55)
8.4
Very Good
From 10,994 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.4

Meal

8.1

Location

8.7

Service and Facilites

8.4

People often mention about Grand Darmo Suite by AMITHYA
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Room Space (209)
Bedroom (202)
Staff Friendliness (197)
Surroundings (190)
Distance to City Center (187)
Ambiance (178)
Bathroom (157)
Accessibility (152)
Hotel Area (152)
Taste (138)
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Traveler Reviews Grand Darmo Suite by AMITHYA

Number of reviews per page
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40
Customer reviews
A***a
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8.8
/10
Reviewed 2 day(s) ago
Strategic location in the city center
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R***n
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9.7
/10
Reviewed 3 day(s) ago
Good, breakfast is also delicious. Room is clean.
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A***s
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10.0
/10
Reviewed 4 day(s) ago
This is the umpteenth time I have stayed here, besides the strategic location in the city center, the price is also very affordable and the room facilities are good.
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Verified Traveler
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6.5
/10
Reviewed 4 day(s) ago
This was my third stay there, but this last time I got a smaller room. I always stay in the same room type, but when I confirmed, they said it was a deluxe room. Maybe I used an offline travel agent back then, but this time, an online travel agency was cheaper, so I booked through one. Breakfast didn't have any meat.
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e***i
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9.7
/10
Reviewed 4 day(s) ago
It was a very comfortable stay, just need to add more variety to the breakfast. Thank you.
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S***i
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Staycation
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8.5
/10
Reviewed 6 day(s) ago
I initially requested a double bed, but ended up getting twin beds because it's a non-smoking room. Okay... As for the bathroom, the hot water shower didn't work at all in room 10111. Hopefully, it can be fixed soon. As for service, the staff was quite friendly, and the breakfast was quite tasty with a wide variety of menu options.
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C***a
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Staycation
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9.1
/10
Reviewed 6 day(s) ago
A very good place to stay both for business and leisure
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S***y
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Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
always stay here when going to Surabaya
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M***a
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Transit
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9.4
/10
Reviewed 1 week(s) ago
This was our second stay. The room was spacious, clean, and comfortable. There was a large window, offering a view of Surabaya. However, the AC wasn't cold enough for me. The TV was still the old one (not a smart TV).
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i***i
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Leisure
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9.7
/10
Reviewed 2 week(s) ago
The hotel was very comfortable and clean, and all the service was excellent, friendly, and pleasant. I would stay here again if I were to return to Surabaya. Thank you to all the hotel staff. I wish you continued health and continued enthusiasm for your work.
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Verified Traveler
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Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Very comfortable, quiet, and clean. I'm very happy to be a regular when I have events in Surabaya.
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Accommodation's Reply
12 Feb 2026
It was a wonderful day! Thank you so much for the excellent review. We are delighted to hear that you felt comfortable, relaxed, and satisfied during your stay. We hope to welcome you back to Surabaya again. Sincerely, Agus Suhendro, Head of Reception.
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Verified Traveler
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
Close to Bungkul Park. Easy access to food.
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Accommodation's Reply
12 Feb 2026
Have a great day! Thank you for your review. We are glad that our location is convenient for visiting Taman Bungkul and nearby restaurants. We hope to see you again next time. Sincerely, Agus Suhendro, Front Office Manager
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MIRA A.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
Experience staying 1 night here.. Unforgettable happiness.. Top 👍😁
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Accommodation's Reply
12 Feb 2026
Have a great day! Thank you so much for your wonderful review. We are delighted to hear that your stay was a pleasant and memorable experience. Such compliments are an encouragement to the entire team to continue providing the best service. We hope to welcome you back again soon. Sincerely, Agus Suhendro, Front Office Manager
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a***s
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
- Strategic location: This hotel is located in the city center, making it easy for me to access tourist attractions and culinary delights. - Clean and comfortable room: This hotel room is very clean and comfortable, with complete and modern facilities. - Friendly service: The hotel staff are very friendly and helpful, making me feel at home. - Delicious breakfast: The breakfast at this hotel is very delicious and has quite a lot of variety. - Complete facilities: This hotel has complete facilities, such as free Wi-Fi, a swimming pool, and a fitness center.
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Accommodation's Reply
12 Feb 2026
Have a great day! Thank you for your positive review. We appreciate your appreciation of the hotel's excellent location, the comfort and cleanliness of the rooms, the quality of service from the staff, the variety of breakfast options, and the complete facilities. Such feedback encourages us to further develop and improve our service standards. We hope to welcome you back again on your next visit to Surabaya. Sincerely, Agus Suhendro, Front Office Manager
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R***n
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Business
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10.0
/10
Reviewed 2 week(s) ago
The staff are very friendly, when we first arrived we were greeted warmly, then we were directed and waited not too long, then we were escorted to the front of the room.
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D***a
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10.0
/10
Reviewed 2 week(s) ago
I've stayed here twice, the service from the ladies is five star✨
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Accommodation's Reply
12 Feb 2026
Have a wonderful day! Thank you for trusting us and choosing us again. We are deeply grateful for your appreciation of our team's service. Such positive feedback motivates all our staff to strive for the best possible service for every guest. We hope to welcome you again in the future. Sincerely, Agus Suhendro, Front Office Manager
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mila v.
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Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Stayed in the comfortable, spacious executive suite, with friendly staff, free snacks, and a strategic location close to Bungkul Park and Surabaya Zoo. I'll definitely stay here again next time I visit Surabaya.
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Accommodation's Reply
12 Feb 2026
Have a great day! Thank you for your review and for choosing our Executive Suite. We are delighted that you enjoyed the spacious room, friendly staff, and the snacks we provided. Our location near Taman Bungkul Park and Surabaya Zoo is one of our advantages, and we are pleased that it added to your convenience during your stay. We hope to welcome you back again when you visit Surabaya. Sincerely, Agus Suhendro, Front Office Manager
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D***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
I really like it. The next time I visit SBY, I'll definitely stay at this hotel. The food is delicious, the rooms are spacious, and the prices are affordable.
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Accommodation's Reply
12 Feb 2026
Have a great day! Thank you for your positive review. We are delighted that you enjoyed the food, the comfort of the spacious rooms, and the value for money. Your satisfaction is our top priority, and this compliment motivates our team to continue striving to provide the best service. We hope to welcome you back again when you visit Surabaya. Sincerely, Agus Suhendro, Front Office Manager
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a***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The hotel staff is professional in their service and the location has many typical East Java snacks.
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Accommodation's Reply
12 Feb 2026
Have a great day! Thank you for your positive review. We appreciate your appreciation of our staff's professionalism, and we're delighted to hear that the hotel's location, surrounded by a variety of East Javanese snack shops, enhanced your convenience and experience. We hope to welcome you back on your next visit to Surabaya. Sincerely, Agus Suhendro, Front Office Manager
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N***a
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8.8
/10
Reviewed 2 week(s) ago
Fast check-in and check-out process, spacious rooms, good views
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Accommodation's Reply
12 Feb 2026
Have a great day! Thank you for your positive review. We are delighted to hear that your check-in and check-out were smooth and that you enjoyed the spacious room with the beautiful view. Such feedback encourages our team to continue striving to provide the best possible stay experience. We hope to welcome you again on your next visit to Surabaya. Sincerely, Agus Suhendro, Front Office Manager
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Number of reviews per page
20
40