Dear Guest, Thank you for your wonderful review! We appreciate your perfect ratings, and we look forward to welcoming you back soon to the Ascott Kuala Lumpur. Warm regards, Bhavani Navaratnam Residence Manager

Dear Ferdian, Thank you for taking the time to share your review with us. We are glad to hear that you enjoyed the residence and the location and the facilities. Thank you for kind comments. Our sincerest apologies regarding the breakfast service and quality which we have addressed with our 3rd party vendor and appreciate your understanding as we work to resolve it. Your feedback is valuable, and we are addressing this issue seriously and we look forward to having a refreshed breakfast environment and enhance food quality soon at our premises. We hope to welcome you back to Ascott Kuala Lumpur for an even better experience in the not too distant future! Warm regards, Bhavani Navaratnam Residence Manager

Dear Guest, Thank you for your wonderful review! We appreciate your perfect ratings, and we look forward to welcoming you back soon to the Ascott Kuala Lumpur. Warm regards, Bhavani Navaratnam Residence Manager

Dear Wayne L. Thank you for your wonderful review! We appreciate your high ratings, and we look forward to welcoming you back soon to the Ascott Kuala Lumpur. Warm regards, Bhavani Navaratnam Residence Manager

Dear Teeya, Thank you for your wonderful review! We appreciate your wonderful ratings and thank you for appreciating our team members. We look forward to welcoming you back soon to the Ascott Kuala Lumpur. Warm regards, Bhavani Navaratnam Residence Manager

Good Day Sherleen & Happy New Year 2024, Thank you for staying with us during the Endemic. We appreciate the score and your nice holidays experience feedback especially everything is perfect to you with great location near to KLCC and etc. Please accept our sincere apology for the unknown sewerage smell experience, no room move offered instead of sprayed some air freshener, we will inform our guest service and housekeeping to improve. Thank you very much once again and we look forward to welcoming you again, please continue to stay safe. Nixon Chin/Residence Manager

Good Day Hui Lie, Thank you for staying with us during the Endemic. We appreciate the great score and staycation experience especially our friendliness, cleanliness, comfortability and always pleasant to stay with Ascott. Thank you very much once again and we look forward to welcoming you again, please continue to stay safe. Nixon Chin/Residence Manager

Good Day Jessica, Thank you for staying with us during the Endemic. We appreciate the score and staycation experience about the good cleanliness and spacious room. Please accept our sincerest apologize for the service shortfall as of the room readiness, 3rd party breakfast experience, luggage assistance and lift experience. This is definitely not our Ascott Standard we strive for and please allow us to look into all your feedback and to fix it as ultimate solution and to avoid it could happen again. Thank you very much once again and we look forward to welcoming you soon, please continue to stay safe. Nixon Chin/Residence Manager

Good Day Dendy, Thank you for staying with us during the Endemic. We appreciate your great score staycation experience especially our smoothed arrival experience, friendliness, helpfulness, complete kitchen setup, spacious room, comfortability and Starbucks machine at lobby. Thank you very much once again and we look forward to welcome you soon, please continue to stay safe. Nixon Chin/Residence Manager

Dear Sim, Thank you for your review and we regret to learn about the shortcomings upon your arrival. We hope to see you again for a better-improved experience. Warmest regards, Emma Razali Assistant Residence Manager

Dear Andrea Reynaldo Hutabarat, We thanked you for taking the time to review your recent stay with us. We sincerely apologize for any shortcomings during your stay. Warmest regards, Emma Razali Assistant Residence Manager

Dear Andrea Reynaldo Hutabarat, We are glad to learn that you like our spacious apartment and we regret on the shortfall during your stay. We hope to see you again for a better-improved experience. Warmest regards, Emma Razali Assistant Residence Manager

Dear Yaw, Thank you for staying with us and we hope to see you again in the near future. Regards, Emma Razali Operations Manager