Does Ascott Kuala Lumpur have a swimming pool?

Yes, a swimming pool is available at Ascott Kuala Lumpur.

Does Ascott Kuala Lumpur provide airport transfer?

Yes, Ascott Kuala Lumpur provides airport transfer upon request. Please contact the hotel directly for more information.

What do past guests say about Ascott Kuala Lumpur?

Ascott Kuala Lumpur is well-known for its Location, Room Comfort, Cleanliness, as reviewed by verified Traveloka guests.

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Ascott Kuala Lumpur

Name: Ascott Kuala Lumpur
Address: No 9, Jalan Pinang, Kuala Lumpur City Centre, Kuala Lumpur, Malaysia, 50450, No 9, Jalan Pinang, Kuala Lumpur, 50450, Malaysia
Rating: 8.8

Hotels

Preferred Partner Plus

No. 3 in Luxury Hotel in Kuala Lumpur

Sustainable Hotel

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8.8

Very Good

1,133 reviews

What Guests Say About Their Stay

denok a.

9.1

/ 10

The room is big, clean and the hotel’s location is strategic, near shopping centre and petronas towers. The staff are nice and very helpful. We love staying here.

Abdul R. o.

9.7

/ 10

It is suitable for families, close to Suria KLCC / Kuala Lumpur City Center and Bukit Bintang.

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Irsan

9.7

/ 10

Very comfortable hotel, good service, good cleanliness, just superb.

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Hernawati Kadir

9.7

/ 10

Great location and good hotel.

zhang J.

10.0

/ 10

The place is cozy and the rooms are big.

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In the Area

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No 9, Jalan Pinang, Kuala Lumpur City Centre, Kuala Lumpur, Malaysia, 50450

Main Facilities

This accommodation offers:

Outdoor pool

Outdoor tennis court

Children play area

Children pool

Swimming pool

Laundry service

Parking

Airport transfer

Restaurant

Luggage storage

Elevator

Highlights at This Property

As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.

Great value in its class

High-quality service

Ascott Kuala Lumpur is a 5-star hotels that has been welcoming guests since 1999. The accommodation went through a renovation in 2018. Ascott Kuala Lumpur is part of Ascott under The Ascott Limited. There are 221 rooms spread across 32 floors.

What's around Ascott Kuala Lumpur

No 9, Jalan Pinang, Kuala Lumpur City Centre, Kuala Lumpur, Malaysia, 50450

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Discover More About Ascott Kuala Lumpur

General Information

Location

Located at No 9, Jalan Pinang in Kuala Lumpur, Malaysia. Those looking to explore will find Cheras Guan Yin Tang, National Science Museum, and Kelab Golf Perkhidmatan Awam nearby. Closest airport is Helipad, 1.102 km away from the accommodation.

Facilities & Amenities

Ascott Kuala Lumpur has Outdoor pool, Outdoor tennis court, Children play area, Children pool, Swimming pool, and more.

Business Facilities

For guests traveling for work, Ascott Kuala Lumpur has Computer station and Conference room available.

Dining

Guests can stop by the café.

Contact

Email: reservation.kl@the-ascott.com
Phone number: +60327186788
Website: http://www.the-ascott.com

All facilities in Ascott Kuala Lumpur

Facility

Outdoor pool

Outdoor tennis court

Children play area

Children pool

Swimming pool

Others

Meals & Dining

Breakfast
Continental breakfast

Activity & Leisure

Massage
Pool sun loungers
Beach sun loungers
Children's play area
Garden
Sauna
Beach umbrella
Outdoor pool
Spa

Accessibility

Roll-in shower
Accessible parking
In-room accessibility
Wheelchair accessible

Accommodation Facilities

Car park
Smoking area
Terrace
Rooftop terrace
Family room
Recreation room

Guest Services

Luggage storage
Express check-out
Front desk
Bellboy service
24-hour security
Concierge
Multilingual staff
Laundry Service
24-hour front desk

Public Facilities

Elevator
Safety deposit box
Coffee shop
Restaurant
Room service

Business Facilities

Computer station
Photocopier
Conference room
Meeting facilities
Projector

Transportation

Shopping center shuttle
Area shuttle
Airport transfer

Nearby Facilities

Launderette
Grocery store
Supermarket

Sports & Recreation

Outdoor tennis court

Connectivity

Wi-Fi
Wi-Fi in public areas

Family & Kids

Children's pool

Shuttle Service

Transfer service

Accommodation Policy & General Information in Ascott Kuala Lumpur

IMPORTANT_NOTICE

Document Policy
Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Deposit Policy
Deposit MYR 200.00 is required upon check-in. The accommodation accepts cash and debit card.

Minimum Age for Check-in Policy
Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

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General Information

Popular Facilities
Check-In / Check-Out Time	From 15:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Ascott Kuala Lumpur	221
Number of floors in Ascott Kuala Lumpur	32
Another facilities in Ascott Kuala Lumpur	Breakfast, Continental breakfast, Massage, Pool sun loungers, Beach sun loungers

Frequently asked question in Ascott Kuala Lumpur

What is normal check-in & check-out time at Ascott Kuala Lumpur?

The standard check-in time at Ascott Kuala Lumpur is starting from From 15:00 while the latest check-out time is at Before 12:00

Does Ascott Kuala Lumpur provide breakfast?

Yes, Ascott Kuala Lumpur provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Ascott Kuala Lumpur?

Ascott Kuala Lumpur is a 5.0-star hotel.

How many floors does Ascott Kuala Lumpur have?

Ascott Kuala Lumpur has 32 floors.

How many rooms are available at Ascott Kuala Lumpur?

Ascott Kuala Lumpur has 221 rooms in total.

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More Reviews from Other Guests in Ascott Kuala Lumpur

Overall Ratings & Reviews Ascott Kuala Lumpur

Traveloka (314)

Other sources (819)

8.8

Very Good

From 819 reviews

Cleanliness

9.0

Room Comfort

9.2

Location

9.8

Service and Facilites

8.8

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Traveler Reviews Ascott Kuala Lumpur

Number of reviews per page

Top reviews

Business with Friends

8.0

/10

Reviewed 39 week(s) ago

Expedia Group verified review

Rooms are special and clean. Location wise is good as well as nearby KLCC and KL CENTRAL with walking distance to Petronas twin tower. The only disappointing thing is the breakfast!

Kurt

Leisure Family

4.0

/10

Reviewed 41 week(s) ago

Expedia Group verified review

The master bathroom had a foul smell. Smelled like a broken sewage. We called hotel facility and they just sprayed some air freshener. It got so unbearable that my wife slept with the kids in another room. The hotel facility people came twice but couldn’t find the cause. I asked for some compensation but got none.

Gethin

Business

4.0

/10

Reviewed 43 week(s) ago

Hotels.com verified review

Great room, big room.

CHEE BOON

Leisure Family

10.0

/10

Reviewed 45 week(s) ago

Expedia Group verified review

Everything was ok. As I stayed there annually. Had easier access to the kitchen.

Rhett

Business

10.0

/10

Reviewed 48 week(s) ago

Hotels.com verified review

Great pool

Nadim

Business

10.0

/10

Reviewed 48 week(s) ago

Expedia Group verified review

All good

Balwinder

8.0

/10

Reviewed 50 week(s) ago

Expedia Group verified review

Good location clean and tidy room friendly staff

Nadim

Business

10.0

/10

Reviewed 53 week(s) ago

Expedia Group verified review

Clean, decent gym. Zero hassle.

tony

Friends and family Family

10.0

/10

Reviewed 53 week(s) ago

Hotels.com verified review

Room was clean, Staff were all polite and super helpful

Hong Wei

Leisure with Children

10.0

/10

Reviewed 55 week(s) ago

Expedia Group verified review

Was offer free breakfast upgrade for a family of 8 during the stay.

Nadim

Business

10.0

/10

Reviewed 57 week(s) ago

Expedia Group verified review

Excellent overall.

Adrian

Business

4.0

/10

Reviewed 58 week(s) ago

Hotels.com verified review

1. Key card have to be updated daily to access my room 2. Lifts not working well 3. Walk to next building for breakfast as restaurant in hotel is under renovation 4. Breakfast in the restaurant is mediocre at best 5. AC doesn’t work well. Only turns on 9-10pm

Sandra

Leisure with Partner

10.0

/10

Reviewed 61 week(s) ago

Expedia Group verified review

Great location, room was big and the bed was so comfy. Laundry service was a huge +. Location is great

Ammar

10.0

/10

Reviewed 67 week(s) ago

Expedia Group verified review

Convenience, close to everything and very clean

Xiao

Business

10.0

/10

Reviewed 68 week(s) ago

Expedia Group verified review

I booked a 10 day stay at this hotel. I was put to a smoking room that filled with strong smoking smell. The front desk manager told me that they had no other room available and promised to give a room upgrade next day, which she did. We enjoyed it. However, as an expedia VIP, I was told there was no other VIP benefits associated with my booking -- although Expedia.com stated I was entitled with some. The hotel room is spacious with the convenience of having all kitchen settings. The location is close to KLCC mall (only 5 mins walking). But the traffic is too busy in most of the day. It makes hard to get Grab as it is always some kinds of traffic jam around. Another inconvenience is the breakfast place is a building block away. It is quite inconvenience if there is a rain. Other than that, I like the hotel amenities, such as the self-laundry service. I will stay again!

Sylvain

Leisure

10.0

/10

Reviewed 71 week(s) ago

Expedia Group verified review

Excellent hotel and pretty well located, 2 minutes walk to the Petronas Towers, 5 minutes to the Aquarium, to the Sky Bar, close to Pavillion Shopping Mall, restos, pubs, etc. Nice hotel, highly recommended.

khairiani

Leisure Family

10.0

/10

Reviewed 88 week(s) ago

Expedia Group verified review

We got a free upgrade which we are very grateful for. We have stayed here for all the times that we are in KL, and this is our 5th stay here. Will always come back here.

Brian

Business with Partner

4.0

/10

Reviewed 89 week(s) ago

Expedia Group verified review

It was 4 times the price my friends hotel i paid for bufet breakfast and they say closed for renovations they bring paper bag full of who knows what Asked desk they say what you pay for sory sir this is all we can offer for breakfast is local food i asked to cancel day 1 and refund but nothing they keep send 2 days i bring downstairs and say cancel

Charles

with Partner

10.0

/10

Reviewed 89 week(s) ago

Hotels.com verified review

Great location

Feng Mei

Friends and family Family

10.0

/10

Reviewed 96 week(s) ago

Hotels.com verified review

Loved the location. It’s literally just across the road from KLCC. It was great for shopping , dining and hailing a Taxi. The room was spacious and the pool upstairs had a great view. We loved it and would love to return again.

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.