As part of Ascott Kuala Lumpur’s commitment to continual improvement, please be advised that there will be on-going water piping works in the apartments as well as public areas. Project works will take place in stages from 29th January 2018 onwards, 9am to 6pm daily. Please note that there will be some potential noise disturbance during this time. We apologize for any inconvenience caused and thank you for your kind patience and understanding.
In line with the recent announcement by the Ministry of Tourism (Malaysia), the Tourism Tax Act 2017 will take into effect beginning 1 September 2017. An additional levy of MYR 10 nett per room per night will be chargeable to all foreign tourists. Total tax chargeable will be collected upon check-out.
You may be required to present valid government-issued identification at check-in, along with credit card / cash to cover the incidentals and deposits.
All special request such as additional car park, early, check-in, late check-out etc, are strongly subject to availability & charges may applied. You are advised to liaise with hotel directly at least 24 hours before arrival for special arrangement.
Hotel may charge you additional fee for each extra person after reserves room’s maximum occupancy. Any availability of extra bed or baby crib is subject to availability.
All children are welcome. All children under 12 years stay free of charge when using existing beds.
One child under 2 years stays free of charge in a crib.
An older child or adult is charged MYR 151.60 per night in an extra bed.
Each room can only accommodate one extra bed or crib.
Request for extra bed or crib is subject to confirmation by management. Additional costs will have to be paid for separately.
Each room is entitled for one complimentary car park. Second car park will be subject to additional charges.
Area shuttle service (drop-off only) is available with advance reservation at front desk. Due to seat limitation, shuttle service is strictly on first-come-first-serve basis. Guests may get more information upon check-in at front desk.
Pets are NOT allowed.
Smoking is strictly not allowed in this property, and smoking area is available.