This is my second time staying at Ascott Sentral as I was very satisfied the first time staying here. This is why I think first impression is important for customer loyalty. First of all, the location is strategic near the KL Sentral complex so that customers arriving to KL via KLIA Ekspres will have an easy time reaching the hotel. The hotel even provides shuttle from the arrival hall of the train station in certain times, but if customers carry less baggage like I am, walking is just as easy (about 400m). Second, since it is a serviced residence, the provided facilities are more comprehensive than regular hotels since it is clearly designed for longer stays, but short stays are equally enjoyable. A complete kitchen set with induction stove is very handy especially for staycations. Combine that with a hotel-level price and customers will get a very valuable and money-worth experience. One thing to note is that due to the geometry of the building, some rooms may have a larger-than-usual size due to the corridors to accommodate the room door. In my first stay, I get this room. During this stay, I get the room that is directly accessible from the door so it may feel have less space but it's still large and roomy regardless.

Space room, enough for 2 kids having some fun together, lengkap microwave, coffee machine and eating utensils. Near Nu Sentral. Good service

Shout out for friendly staff. Hotel quite old and got those old room smells but overall comfortable especially the bed.

The hotel staff is very friendly, helped with the check-in and check-out process very quickly, close to the Integrated Terminal and Station, the location is easy to reach and find, and I will come back here again with my family.

Good, clean, and friendly, hotel recommended.

Water filter, coffee machine, microwave, safety box, fridge, kitchen appliances, all you need are there. I am satisfied with the hotel.

Merely 4 to 5 minutes walking from KL Sentral

I always feel satisfied no matter where I stay at Ascott, and Ascott KL Sentral is no exception. Access to the train station is very easy, there is a shuttle service from the hotel to the station and back, the mall is nearby, there are many restaurants nearby, the rooms are spacious, the amenities are complete, and the service is excellent🙏

Amid Kuala Lumpur's buzz, Ascott was my calm—stylish, serene, and service that speaks your name. A city stay that truly feels like home. Checked in for 2 nights, left with memories for a lifetime! Ascott Kuala Lumpur wraps you in luxury and leaves you dreaming of your next stay. 🫶

Friendly stuffs, location is ok (in indian town) Huge room with all kitchenette to cook (residents)

This very well could be my best stay experience thus far as many aspects of the stay come across as very enjoyable. First of all, I would like to highlight the friendliness of every frontline staff, from the reception, housekeeping, even from the security staff which always try to be friendly and give any assistance wherever possible, as is expected from a high-end branded residence like Ascott. Befitting its motto of "home-away-from-home experience", the room includes many amenities which may come across as excess in comparison to a common hotel room, but is absolutely helpful, especially for an extended stay. Even for just 2 nights, facilities such as induction cooker and full cookware and dinnerware is very useful. The room is also very spacious with many room for movement. Regarding the location of the hotel, it is close but not part of the Stesen Sentral Kuala Lumpur complex. The hotel can be reached from the complex through Nu Sentral mall with a ~400m walk from the mall, which is not entirely covered but is a full-fledged sidewalk. Dragging luggage through the sidewalk may be a pain due to some height difference. The hotel provides a shuttle to the station (and some other PoIs) should guests want that facility. Most of the the window view should be towards Stesen Sentral and Little India area in Brickfields.

I am very pleased with the hospitality and service provided during my stay. The room was clean and comfortable, providing a perfect resting atmosphere. The hotel facilities are also very adequate and well maintained. The breakfast provided is delicious and varied, really satisfying the appetite. Thank you for this pleasant stay.

Very nice service apartment. Super clean, super tidy. We faced an issue, but the manager Shazami helped us through it. Great service by the Ascot team and Mr. Shazami. Will surely stay here again.

Cleanliness is tops here! It's clean everywhere :) Reception, room, pool area, and gym. We love the spacious room with a lounge sofa, work desk, and fully equipped kitchenette and coffee maker. Bed and pillows were super comfy, and water pressure in the rain shower was good and satisfying after walking in the humid outdoors. Reception staff were professional yet friendly and personable. My daughter checked in after 10 PM and was promptly offered refreshing iced tea, dodol, and wet towels. :) We appreciate the thoughtful gesture. Breakfast variety was limited at the Meals Station but OK for a quick bite before we step out to nearby Nu Sentral (5 mins walk). Overall, we had a lovely 3 days 2 Night stay and will definitely book this for future visits to Kuala Lumpur. :)

Love to come again and will be recommended to closest friends and relatives. Good location. Good staff. Good breakfast. Good fragrant and clean place. (Entry main lobby, immediately smell so good) good welcome drink (simple but happy). The staff named Raqiz is so friendly and very helpful ⭐. Thank you Raqiz and stay healthy to all of you.

. It is a service apartment after all. Not good for services from the front liner. Nobody there since my arrival so we drag and move our luggage from car to the hotel lobby by ourself. No bell boy or security that come to help us. Even the receptionist too. I like the studio room.

It was an awesome experience to stay in this hotel. Helpful, very friendly, and helpful.

Kamar luas, bersih, fasilitas lengkap, petugas ramah, sangat puas menginap di sini. Dekat dengan pusat transportasi. Selanjutnya biar bintang yang berbicara. ⭐👍

Good, very close to everywhere, Nu Central.

The breakfast is horrible for the price.