6.7
Pleasant
From 3 reviews
Provided by travelers on
Cleanliness

6.0

Room Comfort

6.0

Meal

6.0

Location

7.0

Service and Facilites

5.0

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Traveler Reviews Hotel Haus am See Self Check-in

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Djanuarsih
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6.0
/10
Reviewed 291 week(s) ago
Grumpy owner, check-in cannot be above 7 pm for any reason, don't choose to stay here if you aren't forced to, definitely regret the attitude of the owner, I cancel even though I can't refund.
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Natthaphon K.
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Romantic
icon-origin-TRAVELOKA
5.8
/10
Reviewed 300 week(s) ago
Do not book, if you have other options. The customer service of the hotel is very poor! (service is very good though). The room is older than what you see in the picture. Wifi is very slow. The old man in the reception is very unhelpful and not willing to help at all. There is emergency number, because at night no body will be there to help you, so we called because our heater and wifi were not working, he rejected the help and hang up the phone... Very bad experience for customer. Suggestions: just go for other option in near by the hotel if you want to stay near hallstat or obertraun.
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