Hotel Haus am See Self Check-in

Great location! Older hotel but we weren’t expecting anything new. Being able to swim off the private dock was nice but I wish we could have used the umbrellas on the patio to relax easier. Zero amenities but this was expected as well. There is a decent cafe next door and a good pizza place right down the road

Nice clean place. Room is very small. Parking is an issue. Maid came into our room early in the morning before checkout.

The room and bathroom were amazingly clean. The view of the mountains and lake were breathtaking. What a nice hidden gem. What would make this property even more perfect is if there was a refrigerator and microwave in the room and laundering facilities inclusive of an iron and ironing board. We thoroughly enjoyed our stay and would stay again. It would be nice if the larger rooms (party of 3-4) were lake facing too. The lake view rooms were limited to double and single occupancy.

Ubicación muy buena y de las mejores vistas al lago, parqueo cercano con pago adicional, muy buen hotel!

Too expensive for the category of the hotel

The best feature is the location, next to the Lake with the lake view as advertised. The room is simple and clean, but crowed with a square hard wood table and two wood chairs, left little space for moving around in the room. We paid 5 Euro per person for checking in less than 2 hours earlier. And when we ask for the best way to go to Hallstatt, the Staff told us that there is a ferry stop next to the hotel, and told us that if you buy the ticket on the board, you pay cash, but he can sell the tickets to us with credit card, therefore, we bought 6 tickets of 14 Euro per person from him, but found that on the pier listed price is 12 euro per person. We also found later that this ferry is not the official ferry people normally use (4.5 Euro). We are okay to pay more for the convenience, however not very happy that the staff did not tell us that he charge more on the ticket, and the ferry is a tour boat. On the other hand, when I ask more information on hiking and season for next time, the staff simply said "don't know", made me feel not very welcomed.

The breakfast was great and there were healthier options than other locations. Hotel rooms and bathrooms appear recently renovated and very clean. Staff is kind and answers questions but available only before 12 noon

There was nowhere to leave luggage and found the man who runs the b&b not helpful in fact quite rude there was no facilities ie kettle to make a drink. The room i had, a had to shared a tolet wouldn't recommend if I wanted this sort of accommodation I would have booked a hostel.

Located on the other side of Hallstatt, in the small town of Obertraun, this hotel offers a calm and serene environment. We booked a lake-view room and had an amazing view. The rooms are small but clean and well maintained. There is a café next door and a pizza place nearby. Breakfast was basic and not worth €18. There are benches by the lake where you can sit and enjoy the view. Hallstatt is about 10 minutes away by car, boat, or bus.

Very nice place in an amazing location right on the lake, where the boats to Hallstatt dock. Also reachable by the public bus which I used twice, the bus can also bring you to the cable car for five fingers, etc. Self checkin instructions were clear and easy. Would recommend!

The room was clean and was a 5 minute bus ride away from Hallstatt. Our room had the view of the lake and mountains.

Clean and comfortable room | Lovely lake view | Exactly what I required

Pretty convenient If you are driving. Scenic vieee.

The area was peaceful and quiet, has easy access to Hallstatt while being away from the crowds. The room was also clean and has a beautiful view.

Ok

We booked this property for the location, despite it being somewhat between an average hotel and a hostel. Normally that would have been good for us, but circumstances definitely affected our stay. Not just that circumstances existed, but the property provided zero advance notice regarding them (despite sending us at least two messages prior to our arrival, these issues were not mentioned). The first was construction on the train line that affected our ability to get to Obertaun, but more importantly, the lack of train service resulted in the cancellation of the ferry service to get over to Halstatt (the ferry station was close to the hotel). Secondly, there was a half marathon running around the lake the morning of our checkout so all transportation to and from Halstatt and leaving the area was unavailable from mid-morning to mid-afternoon. Had we been advised of this in advance, we probably would have revised our travel to Halstatt to another day. Finally, F&B were limited & expensive — a VERY small coffee was 5 euros. The restaurant next door had much more reasonable prices and very good food, but they did not open until 10:30 Sunday morning. In summary, some basic communication would likely have made this a 5 rating stay, but instead it was disappointing. That being said, we are glad we came to Obertaun and Halstatt — the area is beautiful.

Rude behaviour of staff

good location

Check in not user friendly as had to have internet on to get code number from message on Hotels.com App to open key box. I did not see it until help from another person checking in. No tea/coffee facilities. Used alternative locations . Given that host is only available during breakfast hours (7.30 to 9.30) I Felt host could have notified incoming guests that ferry to Hallstatt was not running. This information could be left in room along with alternative Transport viability - bus/train. There is an Information Centre but quite a walk from hotel. As a solo female guest I felt an information brochure/folder in room is a necessity. Location great, near the train station. I will not book again.

Very friendly host