Hotel Haus am See Self Check-in

Pros: The hotel's location is truly a dream, offering a magnificent lake view. Also, the rooms were very clean. On a positive note, the gentleman at check-out was very friendly and kind, which we really appreciated. Cons: Furniture & Amenities: The furniture is very old and outdated. In the room, there are only two plastic cups—no kettle, no tea, and no coffee. It’s quite disappointing to have zero facilities for a hot or cold drink. Service: After 3:00 PM, there is no staff available. More importantly, there isn't even a single vending machine to buy water or a soda. Parking: We paid €18 per day for parking directly to the hotel. Whether this goes to the municipality or not, it is an expensive additional cost. Verdict: You pay for the view, but the lack of basic hospitality and the outdated interior make the stay difficult.

The ciew was amazing, it could not be better, even the other lodge/hotels weren't as close to the water as my room's balcony. That being said, the breakfast was a continental style with few options for 18€ per person, which was not worth it.

Really really bad service. Do not recommend. It was 18€ a day for parking plus they charged us for having a smear on bed. They charged us 350€, extra because my wife lipstick fell on bed. Like I said do not recommend this place.

A simple hotel that met our needs. Room was small but comfortable and it was to find and check-in was smooth (note you need to notify arrival time and received details for self check-in using a secure lock-box). Easy to get too via the Overtraun train station. There are also a couple of eateries near by too. We didn't eat breakfast - so cannot comment on that, but met our needs sufficiently. Thank you for helping make our stay at Obertraun and surrounding areas pleasant.

Check-in instructions were very clear and room overlooking Hallstatt was superb!

Beautiful view. Be aware that EUR 3 will be charged for luggage storage after check-out

The location is wonderful being right on the water. It is significantly less expensive than those hotels in Hallstatt, which is a couple of miles away, with local bus and boat services. The ice cave and five fingers view point are actually located closer to Obertraun than Hallstatt. The self check in is well organized and easy to follow. Franz and his wife (I assume) are very friendly and helpful, particularly in giving details tour information around the area. Small improvements would help the rating of this property. For example, having a couple of proper glasses instead of the extremely fragile plastic cups would not be much cost but much better. I don’t believe there is a garbage bin in the room, although there is the little one in the shower/toilet. Adding a small safe and refrigerator would be more expensive but their long term benefits would be huge for travelers to leave their passports and other valuables in the room, and have a little option for drinks and simple foods giving the local options are so limited in Obertraun.

Great room and view!

Great location and view!

Awesome view to the lake! Great service and awesome breakfast!

Basically you are in one of the most beautiful place in the world with a view of heaven! Amazing place! Pizza place 100 meters away and was pretty good! Breakfast is good. Awesome spot.

The lake view and surroundings were great.., thank you joust for storing our luggage

I stayed at this hotel recently and had a generally positive experience. The location is excellent — just a short walk to the boat that takes you to Hallstatt, which was incredibly convenient. The views from the property are stunning and definitely a highlight of the stay. Walking to the train station took about 7 mins. The room, however, was quite small, especially considering the price I paid. It felt a bit cramped and may not be ideal for those looking for more space or comfort. That said, the owner, Franz-Joseph, was very friendly and welcoming, which added a nice personal touch to the visit. Overall, it's a great spot if you're prioritizing location and scenery.

Everything was fine except the guy at the front had an attitude. He clearly doesn’t like to be there or maybe had a bad day. Just not a good vibe from him. Otherwise everything was good.

Americans BEWARE!This host was awful. He has a huge disdain if your from America. No regard for service. Rude reply to a question my husband presented on the first day. We requested additional pillows and none were provided after he ackknowledged our request. The pillows are utter garbage. We failed to place a request for breakfast and unbeknownst to one person in our party she was thrown out of the breakfast area after pouring a cup of coffee. Upon checkout, he charged her for breakfast. Also at checkout, the host charged $18 per day versus the $12 per day in his welcome email sent the day of arrival. The worst customer service we have EVER encountered in our many travels. The room was the bear minimum.

I like the spot of the hotel, the staffs are very friendly and help the tourisf ease the transport. Its a great place to find your inner peace and self

Hotel was very convenient to train, bus and ferry ststions. Room cleaned daily. Mountain view is magical.

Some updates would be great, but clean, good location with breakfast.

Stunning view of lake just 50 from balcony with magnificent mountains enveloping Hallstatt See.

The self check in process was easy and smooth. Highly recommend balcony with lake view! Breakfast was ok - wish there were more options, seemed more scarce compared to other buffets we’ve visited. Only complaint was it was noisy above us, early in the morning … it sounded like someone was moving furniture or something. Would stay here again however, fair price compared to Hallstatt.