Dear Ms. Patricia P. R., It is with pleasure that we, Manhattan Hotel Jakarta, would like to express our gratitude for your excellent rating and impressive feedback regarding your stay. We are delighted to know that the friendly, honest, and fully helpful service from our staff, the varied and delicious breakfast, and the comfortable pool facilities provided a positive experience for you. We are also pleased to hear that the cleanliness of your room, the comfortably cool air conditioning, and the comfortable bathroom with a bathtub and city view contributed to your satisfaction. We are especially pleased to know that you have indicated your intention to return to stay with us again on your next vacation. Your suggestions mean a great deal to us. Your positive feedback encourages our team to continue providing warm service and memorable experiences. We hope to welcome you and your family back in the future. Sincerely, Mr. Agung Pramudito, General Manager