Manhattan Hotel Jakarta

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Overall Ratings & Reviews Manhattan Hotel Jakarta

Traveloka (10,581)
Other sources (401)
8.4
Very Good
From 10,581 reviews
Provided by travelers on
Cleanliness

8.4

Room Comfort

8.4

Meal

8.3

Location

8.8

Service and Facilites

8.4

People often mention about Manhattan Hotel Jakarta
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Staff Friendliness (360)
Taste (349)
Variety (344)
Distance to City Center (311)
Ambiance (307)
Bedroom (304)
Accessibility (298)
Room Space (297)
Bathroom (293)
Surroundings (282)
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Traveler Reviews Manhattan Hotel Jakarta

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Customer reviews
Maya S. K.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Without a doubt, this is my second stay here. The service is great, the food is delicious. Thank you.
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Accommodation's Reply
10 Sep 2026
Dear Ms. Maya S.K., From Manhattan Hotel Jakarta, we respectfully thank you for your perfect 10.0 rating and positive review. We are delighted that you chose to stay at our hotel again and were satisfied with our excellent service and delicious food. Your trust and appreciation mean a great deal to us and are a great inspiration for our team to continue providing memorable experiences. We hope to welcome you back again for another pleasant and satisfying stay. Sincerely, Agung Pramudito, General Manager
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U***E
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 week(s) ago
The staff was friendly and very accommodating! Very clean & professional. 10/10 well done and thank you 😊
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Accommodation's Reply
07 Sep 2026
Dear Mr./Ms. UE,* Warmest greetings from Manhattan Hotel Jakarta, Thank you for your excellent rating of 9.4 and kind review. We are delighted to know that you appreciated our friendly and accommodating staff, clean facilities, and professional service. Your recognition truly motivates our team to continue delivering heartfelt hospitality and memorable experiences for every guest. We look forward to welcoming you again for another enjoyable and outstanding stay. Sincerely Ag. Agung Pramudito General Manager
N***y
icon-origin-TRAVELOKA
9.6
/10
Reviewed 2 week(s) ago
Staff are friendly, take criticism well.
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Accommodation's Reply
07 Sep 2026
Dear Madam, *This is a brief message from Manhattan Hotel Jakarta. Thank you for your 9.6 rating and positive review. We are delighted to hear that you were satisfied with the friendliness of our staff and our openness to feedback. Your compliments are a great motivator for our team to continue providing excellent service and improving our services based on valuable feedback from all guests. We hope to welcome you back again for another memorable and impressive stay. Sincerely, Agung Pramudito General Manager
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i***h
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The staff is very friendly and helpful, and the service is fast. The breakfast is delicious. It's very close to Kuningan City Mall. For those applying for a visa at VFS, the hotel is very close, about a 5-minute drive.
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1 people find it helpful
Accommodation's Reply
07 Sep 2026
Dear Ih, Greetings from the Manhattan Jakarta Hotel. Thank you for leaving a perfect score of 10.0 and a positive review. We are very pleased to hear that you had a comfortable and enjoyable stay at our hotel during your business trip. We are especially delighted to hear that you were satisfied with the friendly and passionate service of our staff, prompt responsiveness, delicious breakfast, and our convenient location near Kuningan City Mall and VFS. Your valuable recommendation is a great source of strength for our team, and we will continue to strive to provide memorable experiences for all our guests. We look forward to welcoming you back to ensure you have another comfortable and enjoyable time at our hotel. Thank you. Sincerely, General Manager Ag. Agung Pramudito
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A***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The city view is really cool 🙌🏻
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Accommodation's Reply
01 Sep 2026
Dear Mr./Ms., *This is a message from Manhattan Hotel Jakarta. Thank you for your perfect 10.0 rating and positive review. We are delighted to hear that you enjoyed the beautiful city views and made your stay memorable. Your compliments are a great motivation for our team to continue providing excellent service and memorable experiences for all guests. We hope to welcome you back again for another comfortable stay and stunning views. Sincerely, Agung Pramudito, General Manager
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A***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
A comfortable and strategic hotel, spacious rooms, friendly staff and varied and delicious food.
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Accommodation's Reply
31 Aug 2026
Dear Mr./Ms., *This is a message from Manhattan Hotel Jakarta. Thank you for your perfect 10.0 rating and positive review. We are delighted to hear that you enjoyed the convenient and suitable location, spacious rooms, friendly staff, and the diverse and delicious food at the hotel. Your compliments are a great motivation for our team to continue striving to provide memorable experiences for all our guests. We hope to welcome you back for another enjoyable stay. Sincerely, Agung Pramudito, General Manager
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M***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
The Mars Venus room was spacious, but the air conditioning was a bit dim during the day. It wasn't a problem, though, as I wasn't in the room during the day. However, it was quite cool at night, and I personally could tolerate it. The breakfast menu was very varied.
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Accommodation's Reply
31 Aug 2026
Dear Ms./Mrs. Mau, *This is a brief message from the Manhattan Hotel Jakarta. Thank you for your 9.4 rating and positive review. We are delighted to hear that you enjoyed the spacious Mars & Venus Suite and the varied breakfast menu. We have noted your feedback regarding the air conditioning conditions during the day and appreciate that it did not compromise your comfort at night. We have forwarded this feedback to our engineering team for further investigation. We greatly appreciate your feedback and hope to welcome you back for another enjoyable stay. Sincerely, Agung Pramudito, General Manager
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Yoel J.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
Only one day here, but everything was perfect! Very fast service, delicious and varied breakfast, clean and spacious room. A pleasant experience.
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Accommodation's Reply
28 Aug 2026
Dear Mr. Yoel J., Manhattan Hotel Jakarta sends its warmest greetings. Thank you for your 9.4-star rating and positive feedback. We are delighted to hear that, even during your short stay, everything was perfect, from the prompt service and delicious, varied breakfast to the clean and spacious rooms. Your compliments are a great inspiration for our team to continue providing memorable experiences for all our guests. We hope to welcome you back again in the future. Sincerely, Agung Pramudito, General Manager
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mah d.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Very satisfied, friendly service, all the food is delicious, great place.
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Accommodation's Reply
26 Aug 2026
Dear Ms. Mah D., With our deepest respect from Manhattan Hotel Jakarta, Thank you for your perfect 10.0 rating and positive review. We are delighted to hear that you were satisfied with our friendly service, delicious food, and pleasant atmosphere. Your compliments are a great motivation for our team to continue striving to provide memorable experiences for all our guests. We hope to welcome you back for another enjoyable stay. Sincerely, Agung Pramudito, General Manager
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j***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
View from the room yesterday when I stayed there.
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Accommodation's Reply
22 Aug 2026
Dear Ms./Mrs. Ja, This is a message from Manhattan Hotel Jakarta: Thank you for your perfect 10.0 rating and positive review. We are delighted to hear that you enjoyed the beautiful view from your room during your stay. Your compliments mean a great deal to our team and motivate us to continue providing memorable experiences for all our guests. We hope to welcome you back again for another comfortable stay and stunning views. Sincerely, Agung Pramudito, General Manager
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H***a
icon-origin-TRAVELOKA
6.5
/10
Reviewed 3 week(s) ago
The AC wasn't cold even though the staff had been called, but what's the point? The BF was also running out a lot even though it was 9 o'clock.
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Accommodation's Reply
22 Aug 2026
Dear Mr. Ha, *Sincerely, Manhattan Hotel Jakarta. Thank you for your 6.5 rating and feedback. We apologize for the inconvenience regarding the air conditioning not being sufficiently cool, although our team has already addressed the issue. Also, most of the breakfast menu items were sold out, even though you arrived at 9:00 AM. We understand that comfort and a complete breakfast experience are crucial to guest satisfaction. We have forwarded your feedback to our engineering and food and beverage teams to ensure proper facility maintenance and timely replenishment of the breakfast menu. Your feedback is vital to us in improving our service standards. We look forward to welcoming you again with even greater comfort and service. Sincerely, Agung Pramudito, General Manager
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
The AC isn't cold enough, and some of the facilities look old.
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Accommodation's Reply
20 Aug 2026
Dear Valued Guest, Warm greetings from Manhattan Hotel Jakarta. Thank you for your 9.7 rating and your feedback. We are pleased to hear that you were satisfied with your overall stay, but we apologize for the malfunctioning air conditioning system and some of the amenities appearing somewhat dated. We understand that comfort and well-maintained amenities are crucial to creating a pleasant guest experience. We have forwarded your feedback to our engineering and housekeeping teams for ongoing improvement. Your feedback is invaluable in improving our service standards. We look forward to welcoming you back again with improved facilities and continued excellent service. Sincerely, Agung Pramudito, General Manager
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B***g
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The best service, really good.
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2 people find it helpful
Accommodation's Reply
18 Aug 2026
Dear Mr./Ms. BG, *This is a message from Manhattan Hotel Jakarta. Thank you for your excellent rating and positive review. We are delighted to hear that you enjoyed your stay, experienced our excellent service, and were very satisfied. Your sincere words mean a great deal to our team and inspire us to continue striving to provide memorable experiences for all our guests. We hope to welcome you back again. Sincerely, Agung Pramudito General Manager
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Jumadi S.
icon-Business
Business
icon-origin-TRAVELOKA
9.6
/10
Reviewed 5 week(s) ago
All is good, only room quality control needs to be improved.
2 people find it helpful
Accommodation's Reply
13 Aug 2026
Dear Mr. Jumadi S., Warmest greetings from Manhattan Hotel Jakarta, Thank you for your excellent rating and kind review. We are delighted to know that your business stay was overall good and enjoyable. We also sincerely acknowledge your feedback regarding room quality control, and please be assured that this has been shared with our management team to further improve consistency and guest comfort. Your constructive input is very valuable to us, and we look forward to welcoming you again with enhanced facilities and the same warm hospitality. Sincerely Ag. Agung Pramudito General Manager
A***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Everything is okay, I like it. The food is also okay.
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Accommodation's Reply
13 Aug 2026
Dear Mr./Ms., *Sincerely, Manhattan Hotel Jakarta. Thank you for your excellent rating and positive review. We are delighted to hear that you found everything satisfactory and the food enjoyable during your stay. Your sincere words mean a great deal to our team and inspire us to strive for the best service and continue to provide memorable stay experiences. We hope to welcome you back again. Sincerely, Mr. Agung Pramudito, General Manager
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irsyad y.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
One of the best hotels in Jakarta.
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Accommodation's Reply
11 Aug 2026
Dear Mr. Irsayad Y., This is a brief message from Manhattan Hotel Jakarta. Thank you for your excellent rating and positive review. We are deeply honored that you ranked us as one of the best hotels in Jakarta. Your sincere words mean a great deal to our team and motivate us to continue striving for the best service and memorable stays. We look forward to welcoming you back again. Sincerely, Agung Pramudito, General Manager
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JULIANSYAH
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
It was very enjoyable and very memorable.
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Accommodation's Reply
07 Aug 2026
Dear Mr. Julian Shah, From the Manhattan Hotel Jakarta, we respectfully thank you for your positive rating and review. We are delighted to hear that your stay during your business trip was enjoyable and memorable. Your sincere words mean a great deal to our team and encourage us to continue providing the best service. We hope to welcome you back again for an even more memorable and special stay. Sincerely, Agung Pramudito, General Manager
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Lia W.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The service was all very friendly. Okay, I'm very happy, very satisfied.
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1 people find it helpful
Accommodation's Reply
06 Aug 2026
Dear Ms. Lia W., This is a message from Manhattan Hotel Jakarta. Thank you for your positive rating and review. We are delighted to hear that you were satisfied with our team's friendly service and enjoyed your stay with us. Your sincere words mean a great deal to our team and motivate us to continue striving for the best service. We hope to welcome you back again for another memorable and impressive stay. Sincerely, Mr. Ag. Agung Pramudito, General Manager
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Saylah A. S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.4
/10
Reviewed 6 week(s) ago
The air conditioning in the room is not cold, so it is not a comfortable night's rest.
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Accommodation's Reply
06 Aug 2026
Dear Ms. Saylah A. S., From Manhattan Hotel Jakarta, we respectfully thank you for your review and rating. We are delighted that you chose to stay with us and apologize for the inconvenience caused by the air conditioning in your room, which may have made your stay less comfortable. Your feedback is invaluable and has been forwarded to our engineering team for maintenance and improvements to enhance room comfort. We appreciate your honesty and hope to welcome you back for another comfortable and enjoyable stay. Sincerely, Agung Pramudito, General Manager
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C***w
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Major improvement at hotel, definitely will come back to stay 🥳
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Accommodation's Reply
04 Aug 2026
Dear Mr./Ms. Cw,* Warmest greetings from Manhattan Hotel Jakarta, Thank you for your perfect rating and wonderful feedback. We are delighted to know that you noticed the major improvements at our hotel and that your stay was enjoyable. Your appreciation means a lot to our team, and we are thrilled to hear that you plan to return. We look forward to welcoming you again for another exceptional experience. Sincerely Ag, Agung Pramudito General Manager
Number of reviews per page
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40