The hotel is beautiful, the service is excellent. Check-in and check-out are easy. The food is delicious and the service is excellent. The security is friendly both when entering and exiting the hotel. It's definitely recommended.

Very good, comfortable hotel conditions

An old hotel with comfortable facilities. Large rooms, clean towels. Reasonable price. Delicious and varied breakfast.

The pool area was very pleasant, with its serene and cool atmosphere, the presence of several coconut trees adding to the beauty, and a children's play area. Swimming here was also enjoyable; the water was crystal clear, chlorine-free, and didn't sting our eyes. However, we were a little disappointed with the smoking room 501, where the air conditioning wasn't very cool, and my wife and children complained. Perhaps it was a busy time, so that was the only room of the same type available, as per our reservation, and there was a queue at check-in. Overall, it was okay.

Very good at maintaining service quality

The staff was very friendly, the hot flavors were 5-star, but the downside was the completeness. Toothpaste, toothpaste, etc., had to be requested in advance, but they weren't provided.

The newly renovated rooms are only on the upper floors, while the rooms downstairs have not been renovated and coincidentally when we went there the central AC was broken so the rooms were not cold.

My stay at this hotel was very disappointing. The carpet in the room looked old and dirty, giving the impression of neglect. Worst of all, the bed sheets hadn't been changed since the previous guest's stay, which was extremely unhygienic and unacceptable. Furthermore, the telephone in the room didn't work, so I had to use my personal cell phone to call the front desk to contact room service. This was extremely inconvenient. Overall, the cleanliness and facilities were very poor. Management needs serious improvements.

The room is spacious, fully carpeted. The AC is also cold, the pool. The bathroom is also spacious 🫶🏻. The swimming pool is the best, feels like in Bali. But the only thing missing is the breakfast. It's just lacking for the class of Hotel Aryaduta. Apart from that, everything is really good 🫶🏻

The hotel was clean and comfortable, but the staff was lacking in service. When guests saw they had a lot of luggage, they made no effort to help carry or deliver it, even in a small hotel, we were well-served and helped with our luggage.

Very good, comfortable for resting

The staff at the reception were very friendly and very helpful.

The breakfast is fantastic, lots of food variations like other 5-star hotels I have visited! Thank you.

Hotel AD. The most strategic location, parking is good. It's just a shame if all the carpets were removed and the rooms renovated. I'm sure it would be the best hotel, and it would be full because of its great location. All the staff are friendly, the security guards are friendly and greet you, the receptionists are also friendly and the service is fast. Please renovate, make Icom Hotel the best in Pekanbaru.

A downtown hotel with a large, clean swimming pool for safe children's activities.

All hotel staff are kind and friendly.

Best memories experience to stay at Aryaduta Pekanbaru hotel, and the hotel it’s worth for long stays, and the best services from Aryaduta hotel staff.

Everything from check-in to check-out was absolutely A-plus. I've stayed here twice and it's definitely become my annual vacation destination. Haha, highly recommended.

The hotel is a bit old, overall okay, still comfortable and clean to stay in, but the shower is fragile and fell on my head, but when I complained, the staff was quick and what I was worried about was me being hit by the shower (hit by the shower head).

Very good, old hotel but clean, good food