Aryaduta Pekanbaru

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8.3
/10
Very Good
5,652 reviews

What Guests Say About Their Stay

Juris

9.7
/ 10
The service of the staff & employees is very good, I will recommend to my friends to stay here.
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Y***A

10.0
/ 10
My stay here was quite enjoyable. The room was comfortable and clean, and the staff was friendly and helpful. The location is strategic and the facilities are quite complete. Overall, I was satisfied and it was worth the stay! 😊
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Y***A

9.7
/ 10
My stay here was quite enjoyable. The room was comfortable and clean, and the staff was friendly and helpful. The location is strategic and the facilities are quite complete. Overall, I was satisfied and the stay was worth it! 😊
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D***n

10.0
/ 10
The best place, on the 9th I will go to Pekanbaru again and will be at the Aryaduta hotel again.
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N***a

10.0
/ 10
I really liked it. The staff was friendly. The food was definitely top-notch. The hotel and rooms were very clean, with a great view. Perfect for those seeking healing, highly recommended.
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In the Area
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Jalan P. Diponegoro No. 34, Pekanbaru City Center, Pekanbaru, Riau, Indonesia, 28116

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Staying at Aryaduta Pekanbaru is a good choice when you are visiting Pekanbaru City Center. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Aryaduta Pekanbaru

Jalan P. Diponegoro No. 34, Pekanbaru City Center, Pekanbaru, Riau, Indonesia, 28116
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Lobby Aryaduta Pekanbaru
Lobby 2 Aryaduta Pekanbaru

Discover More About Aryaduta Pekanbaru

Location
Staying at Aryaduta Pekanbaru is a good choice when you are visiting Pekanbaru City Center.

About Aryaduta Pekanbaru

From business event to corporate gathering, Aryaduta Pekanbaru provides complete services and facilities that you and your colleagues need.

If you plan to have a long-term stay, staying at Aryaduta Pekanbaru is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Aryaduta Pekanbaru exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Aryaduta Pekanbaru is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Aryaduta Pekanbaru.

All facilities in Aryaduta Pekanbaru

Swimming Pool Aryaduta Pekanbaru
Swimming Pool
Fitness Center Aryaduta Pekanbaru
Fitness Center
Functional Hall Aryaduta Pekanbaru
Functional Hall
Common Space Aryaduta Pekanbaru
Common Space
Lobby Aryaduta Pekanbaru
Lobby

Things to Do

  • Garden
  • Massage
  • Outdoor pool
  • Spa

Transportation

  • Car rental

Connectivity

  • LAN Internet

General

  • Swimming pool

Public Facilities

  • Coffee shop
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Business Facilities

  • Business center
  • Meeting facilities

Hotel Services

  • Bellhop
  • Concierge
  • 24-hour Receptionist
  • Laundry service
  • Luggage storage

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in Aryaduta Pekanbaru

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Available rooms at Aryaduta Pekanbaru
158
Number of floors in Aryaduta Pekanbaru
9
Another facilities in Aryaduta Pekanbaru
Garden, Massage, Outdoor pool, Spa, Car rental

Frequently asked question in Aryaduta Pekanbaru

What are available facilities at Aryaduta Pekanbaru?
There are top facilites at Aryaduta Pekanbaru such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Aryaduta Pekanbaru?
The standard check-in time at Aryaduta Pekanbaru is starting from From 14:00 while the latest check-out time is at Before 12:00
What is the star rating of Aryaduta Pekanbaru?
Aryaduta Pekanbaru is a 4.0-star hotel.
How many floors does Aryaduta Pekanbaru have?
Aryaduta Pekanbaru has 9 floors.
How many rooms are available at Aryaduta Pekanbaru?
Aryaduta Pekanbaru has 158 rooms in total.
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More Reviews from Other Guests in Aryaduta Pekanbaru

Overall Ratings & Reviews Aryaduta Pekanbaru

Traveloka (5,625)
Other sources (27)
8.4
Very Good
From 5,625 reviews
Provided by travelers on
Cleanliness

8.3

Room Comfort

8.3

Meal

8.3

Location

8.6

Service and Facilites

8.3

People often mention about Aryaduta Pekanbaru
All
Distance to City Center (148)
Staff Friendliness (144)
Ambiance (130)
Bedroom (129)
Taste (127)
Room Space (123)
Hotel Area (121)
Bathroom (118)
Variety (117)
Accessibility (114)
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Traveler Reviews Aryaduta Pekanbaru

Number of reviews per page
20
40
Customer reviews
s***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.7
/10
Reviewed 11 hour(s) ago
While staying overnight the hot water machine was off.
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K***n
icon-origin-TRAVELOKA
5.0
/10
Reviewed 22 hour(s) ago
Disappointing experience and poor handling of the issue. The hot water was not working, which was a major inconvenience during my stay. What was more disappointing was the lack of initiative from the hotel staff to resolve the issue or provide an alternative solution. On top of that, the room I received smelled strongly of cigarette smoke, which made the room uncomfortable. What I found most disappointing was that, despite these issues being caused by the hotel, there was no apology, compensation, complimentary service, or any other form of goodwill gesture offered to make up for the inconvenience. For a hotel of this standard, I expected better maintenance, more proactive service, and better handling of guest complaints.
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R***a
icon-Business
Business
icon-origin-TRAVELOKA
6.1
/10
Reviewed 3 day(s) ago
We knew this was an older hotel, so we had expectations. However, the price wasn't cheap, so when the AC and water heater didn't work properly, it was a huge disappointment. We didn't have a water heater for the entire four nights we stayed. Even more disappointing, when we complained about this, the front desk staff on standby (especially on the night of the 30th) raised their voices. The hospitality was poor, and the restaurant staff were rude. The only friendly person was the security guard at the front desk, and we appreciate that. The room also had a leaking roof. The bidet in the bathroom leaked. Very disappointing.
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1 people find it helpful
Accommodation's Reply
07 Oct 2026
Dear Valued Guest, Warm greetings from Arayaduta Pekanbaru Hotel. Thank you for choosing to stay at Arayaduta Pekanbaru Hotel and for your feedback. We apologize for any inconvenience you may have experienced. We will take this matter to heart to improve our service. Your feedback is very important to us in developing and enhancing our services in the future. We hope to welcome you back again and provide you with an even better experience next time. Sincerely, Rudi Yarso, Front Office Manager
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R***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
I am very happy to stay at Aryaduta Hotel Pekanbaru Riau
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1 people find it helpful
Accommodation's Reply
06 Oct 2026
Dear Valued Guest Warmest Greeting from ARYADUTA Pekanbaru Thank you for sharing your experience after staying at ARYADUTA Pekanbaru, and thank you for your rating, it will be our motivation for always give the best service to our guest, it has been our pleasure to host you, and we sencerely look forward to welcoming you back for another memorable and enriching stay at ARYADUTA Pekanbaru. Best regard, Rudi Yarso Front Office Manager
M***d
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Hotels in each city are quite recommended for staying, with good facilities and services.
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1 people find it helpful
Accommodation's Reply
01 Oct 2026
Dear Valued Guest, Warm greetings from Arayaduta Pekanbaru Hotel. We are delighted that you enjoyed your stay at Arayaduta Pekanbaru Hotel. Service, cleanliness, safety, and delicious food are our top priorities to ensure your comfort during your stay. We appreciate your review and are pleased to receive it, as it motivates us to continue providing the best service to all our guests in the future. Thank you for your review and appreciation. We are very happy that you enjoyed your stay at Arayaduta Pekanbaru Hotel. We hope to welcome you back again soon. Sincerely, Rudi Yarso, Front Office Manager
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Apriyanto H.
icon-Medical
Medical
icon-origin-TRAVELOKA
9.1
/10
Reviewed 1 week(s) ago
The staff was very helpful. The rooms were in keeping with the older but still good condition of the hotel, but the service and amenities were commensurate with its star rating. Overall, very good.
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Accommodation's Reply
01 Oct 2026
Dear Mr. Apriyanto H., Sincerely, from Aryaduta Pekanbaru Hotel. We are delighted to hear that you enjoyed your stay at Aryaduta Pekanbaru. Service, cleanliness, safety, and food quality are our top priorities to ensure the comfort of all guests during their stay. We are very grateful and pleased with your review, and it inspires us to continue striving to provide the best service to all our guests in the future. Thank you for your review and appreciation. We are glad to know you enjoyed your stay at Aryaduta Pekanbaru. We hope to welcome you back again soon. Sincerely, Rudi Yarso, Front Office Manager.
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Y***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Staying with extended family because my cousin got married here, so far everything is okay 😊👍
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Accommodation's Reply
01 Oct 2026
Dear Valued Guest, Warm greetings from Arayaduta Pekanbaru Hotel. We are delighted that you enjoyed your stay at Arayaduta Pekanbaru Hotel. Service, cleanliness, safety, and delicious food are our top priorities to ensure your comfort during your stay. We appreciate your review and are pleased to receive it, as it motivates us to continue providing the best service to all our guests in the future. Thank you for your review and appreciation. We are very happy that you enjoyed your stay at Arayaduta Pekanbaru Hotel. We hope to welcome you back again soon. Sincerely, Rudi Yarso, Front Office Manager
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Herry T.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.0
/10
Reviewed 1 week(s) ago
Overall the hotel could be better. Thank you.
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Accommodation's Reply
01 Oct 2026
Dear Mr. Herry T., Sincerely, Arayaduta Pekanbaru Hotel. We are delighted to hear that you enjoyed your stay at Arayaduta Pekanbaru. Service, cleanliness, safety, and food quality are our top priorities to ensure the comfort of all guests during their stay at Arayaduta Pekanbaru. We are very grateful and pleased with your review, and it inspires us to continue striving to provide the best service to all our guests in the future. Thank you for your review and appreciation. We are glad to know you enjoyed your stay at Arayaduta Pekanbaru. We hope to welcome you back again soon. Sincerely, Rudi Yarso, Front Office Manager.
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Juris
icon-origin-TRAVELOKA
9.7
/10
Reviewed 1 week(s) ago
The service of the staff & employees is very good, I will recommend to my friends to stay here.
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1 people find it helpful
Accommodation's Reply
01 Oct 2026
Dear Mr. Juris, Sincerely yours from Aryaduta Pekanbaru. We are delighted to hear that you enjoyed your stay at Aryaduta Pekanbaru. Service, cleanliness, safety, and food quality are our top priorities for the comfort of all our guests during their stay at Aryaduta Pekanbaru. We appreciate your review, which motivates us to continue providing the best service to all our guests in the future. Thank you for your review and appreciation. We are glad to know you enjoyed your stay at Aryaduta Pekanbaru. We hope to welcome you back again soon. Sincerely, Rudi Yarso, Front Office Manager
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d***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 week(s) ago
The swimming pool is nice, aesthetic but the water needs to be kept clean to keep it clean.
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Accommodation's Reply
01 Oct 2026
Dear Valued Guest, Warm greetings from Arayaduta Pekanbaru Hotel. We are delighted that you enjoyed your stay at Arayaduta Pekanbaru Hotel. Service, cleanliness, safety, and delicious food are our top priorities to ensure your comfort during your stay. We appreciate your review and are pleased to share it, as it motivates us to continue providing the best service to all our guests in the future. Thank you for your review and appreciation. We are very happy that you enjoyed your stay at Arayaduta Pekanbaru Hotel. We hope to welcome you back again soon. Sincerely, Rudi Yarso, Front Office Manager
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S***n
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
During my staycation, I felt comfortable and satisfied with the service. The room was clean and tidy. Excellent.
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1 people find it helpful
Accommodation's Reply
27 Sep 2026
Dear Valued Guest, Warm greetings from Arayaduta Pekanbaru Hotel. We are delighted that you enjoyed your stay at Arayaduta Pekanbaru Hotel. Service, cleanliness, safety, and delicious food are our top priorities to ensure your comfort during your stay. We appreciate your review and are pleased to receive it, as it motivates us to continue providing the best service to all our guests in the future. Thank you for your review and appreciation. We are very happy that you enjoyed your stay at Arayaduta Pekanbaru Hotel. We hope to welcome you back again soon. Sincerely, Rudi Yarso, Front Office Manager
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RIKA S. J.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Good, all in all. From the service, the room, and the food, all are okay.
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1 people find it helpful
Accommodation's Reply
27 Sep 2026
Dear Rika SJ, Ariaduta Pekanbaru sends our warmest greetings. We are delighted to hear that you had a wonderful time at Ariaduta Pekanbaru. We prioritize service, cleanliness, safety, and food quality to ensure your comfortable stay. We deeply appreciate your valuable feedback and will continue to strive to provide even better service in the future. Thank you once again, and we are glad to hear that you enjoyed your time at Ariaduta Pekanbaru. We look forward to seeing you again soon. Sincerely, Rudy Yarso, Head of Front Desk
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S***i
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
Hotel recommended for a new week's visit. The comfortable room is great, and the pool view is very good.
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1 people find it helpful
Accommodation's Reply
27 Sep 2026
Dear Valued Guest, Warm greetings from Arayaduta Pekanbaru Hotel. We are delighted that you enjoyed your stay at Arayaduta Pekanbaru Hotel. Service, cleanliness, safety, and delicious food are our top priorities to ensure your comfort during your stay. We appreciate your review and are pleased to share it, as it motivates us to continue providing the best service to all our guests in the future. Thank you for your review and appreciation. We are very happy that you enjoyed your stay at Arayaduta Pekanbaru Hotel. We hope to welcome you back again soon. Sincerely, Rudi Yarso, Front Office Manager
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S***i
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
A recommended hotel for a visit to Pekan Baru. It's comfortable, has excellent soundproofing, and has a great pool view.
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Accommodation's Reply
27 Sep 2026
Dear Valued Guest, Warm greetings from Arayaduta Pekanbaru Hotel. We are delighted that you enjoyed your stay at Arayaduta Pekanbaru Hotel. Service, cleanliness, safety, and delicious food are our top priorities to ensure your comfort during your stay. We appreciate your review and are pleased to receive it, as it motivates us to continue providing the best service to all our guests in the future. Thank you for your review and appreciation. We are very happy that you enjoyed your stay at Arayaduta Pekanbaru Hotel. We hope to welcome you back again soon. Sincerely, Rudi Yarso, Front Office Manager
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
It was a pleasant stay with the family. The hotel is clean, even though the building isn't particularly new. The staff is also friendly.
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Accommodation's Reply
22 Sep 2026
Dear Valued Guest, We would like to inform you from Arayaduta Pekanbaru Hotel that, “We are delighted that you enjoyed your stay at Arayaduta Pekanbaru Hotel. Service, cleanliness, safety, and food quality are our top priorities for your comfort during your stay. We appreciate your review and are very pleased with it, as it inspires and motivates us to continue providing the best service to all our guests in the future. Thank you for your review and appreciation. We are very happy that you enjoyed your event at Arayaduta Pekanbaru Hotel. We hope to welcome you back again soon. Sincerely, Rudi Yarso, Front Office Manager.”
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H***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
Amazing.. please improve it especially for the cleanliness of the swimming pool..
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Accommodation's Reply
27 Sep 2026
Dear Valued Guest, Warm greetings from Arayaduta Pekanbaru Hotel. We are delighted that you enjoyed your stay at Arayaduta Pekanbaru Hotel. Service, cleanliness, safety, and delicious food are our top priorities to ensure your comfort during your stay. We appreciate your review and are pleased to receive it, as it motivates us to continue providing the best service to all our guests in the future. Thank you for your review and appreciation. We are very happy that you enjoyed your stay at Arayaduta Pekanbaru Hotel. We hope to welcome you back again soon. Sincerely, Rudi Yarso, Front Office Manager
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Febri i. l.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Fun.., unfortunately the AC is not cold enough.., polite service.
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Accommodation's Reply
22 Sep 2026
Dear Ms. Febri I.I., Sincerely, Aryaduta Pekanbaru Hotel. Thank you for staying at Aryaduta Pekanbaru Hotel and for sharing your feedback. We apologize for any inconvenience you experienced. We will take this matter to heart to improve our service. Your feedback is very important to us in developing and providing better service in the future. We hope to welcome you back again and provide you with an even better experience next time. Sincerely, Rudy Yarso, Front Office Manager.
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N***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
My staycation here was incredibly comfortable. The staff was helpful and friendly. The rooms were comfortable and clean. If you're looking for Pekanbaru culinary delights, it's also close to several culinary spots.
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1 people find it helpful
Accommodation's Reply
20 Sep 2026
Dear Valued Guest, Warm greetings from Arayaduta Pekanbaru Hotel. We are delighted that you enjoyed your stay at Arayaduta Pekanbaru Hotel. Service, cleanliness, safety, and delicious food are our top priorities to ensure your comfort during your stay. We appreciate your review and are pleased to receive it, as it motivates us to continue providing the best service to all our guests in the future. Thank you for your review and appreciation. We are very happy that you enjoyed your stay at Arayaduta Pekanbaru Hotel. We hope to welcome you back again soon. Sincerely, Rudi Yarso, Front Office Manager
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G***t
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
Overall, it is a good hotel. It's an old hotel, but still good.
1 people find it helpful
Accommodation's Reply
14 Sep 2026
Dear Valued Guest Warmest Greeting from ARYADUTA Pekanbaru Thank you for sharing your experience after staying at ARYADUTA Pekanbaru, and thank you for your rating, it will be our motivation for always give the best service to our guest, it has been our pleasure to host you, and we sencerely look forward to welcoming you back for another memorable and enriching stay at ARYADUTA Pekanbaru. Best regard, Rudi Yarso Front Office Manager
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febryanto
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 week(s) ago
Recommended place to stay for families and strategic location.
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Accommodation's Reply
09 Sep 2026
Dear Mr. Febrianto, Sincerely, Aryaduta Pekanbaru Hotel. We are delighted to hear that you enjoyed your stay at Aryaduta Pekanbaru. Service, cleanliness, safety, and food quality are our top priorities to ensure your comfort during your stay. We appreciate your review, which motivates us to continue providing the best service to our guests in the future. Thank you for your review and appreciation. We are pleased to know you enjoyed your stay at Aryaduta Pekanbaru. We hope to welcome you back soon. Sincerely, Rudi Yarso, Front Office Manager.
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Number of reviews per page
20
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Exterior 4 Aryaduta Pekanbaru

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