Aryaduta Pekanbaru

Hotels
Preferred Partner
8.2
/10
Very Good
5,543 reviews

What Guests Say About Their Stay

Distance To City Center (204)
Staff Friendliness (180)
Room Space (170)
Bedroom (170)

D***n

10.0
/ 10
The best place, on the 9th I will go to Pekanbaru again and will be at the Aryaduta hotel again.
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N***a

10.0
/ 10
I really liked it. The staff was friendly. The food was definitely top-notch. The hotel and rooms were very clean, with a great view. Perfect for those seeking healing, highly recommended.
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Nurhayati S.

8.5
/ 10
The hotel is beautiful, the service is excellent. Check-in and check-out are easy. The food is delicious and the service is excellent. The security is friendly both when entering and exiting the hotel. It's definitely recommended.
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Bayu D.

10.0
/ 10
The hotel staff is friendly and responsive, especially when there was an AC leak, which immediately resulted in a better room upgrade. The food is delicious and varied. The swimming pool and children's play area make for a great stay.
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C***a

9.4
/ 10
An old hotel that is still very well maintained, clean, the distinctive aroma of spices greets guests when they enter the hotel, spacious rooms, friendly and fast service
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In the Area
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Jalan P. Diponegoro No. 34, Pekanbaru City Center, Pekanbaru, Riau, Indonesia, 28116

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Staying at Aryaduta Pekanbaru is a good choice when you are visiting Pekanbaru City Center. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Aryaduta Pekanbaru

Jalan P. Diponegoro No. 34, Pekanbaru City Center, Pekanbaru, Riau, Indonesia, 28116
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Lobby Aryaduta Pekanbaru
Lobby 2 Aryaduta Pekanbaru

Discover More About Aryaduta Pekanbaru

Discover the Charm of Aryaduta Pekanbaru

Welcome to Aryaduta Pekanbaru, your premier destination for an unforgettable stay in the vibrant heart of Riau, Indonesia. Whether you're visiting for business or leisure, Aryaduta Pekanbaru offers a perfect blend of comfort, convenience, and exceptional service. Experience the warmth of Indonesian hospitality and discover why Aryaduta Pekanbaru is the preferred choice for discerning travelers. Room rates at Aryaduta Pekanbaru start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Aryaduta Pekanbaru Location

Nestled in the bustling city center of Pekanbaru, Aryaduta Pekanbaru is strategically situated at Jalan P. Diponegoro No. 34, Pusat Kota Pekanbaru, Pekanbaru, Riau, Indonesia, 28116. This prime location places you just a short distance from the city's main commercial and entertainment hubs, approximately 15 kilometers from Sultan Syarif Kasim II International Airport. The atmosphere surrounding Aryaduta Pekanbaru is one of sophisticated urban living, offering easy access to key business districts and popular local attractions, making it an ideal base for exploring all that Riau has to offer.

Aryaduta Pekanbaru Facilities & Services

Facilities for guests at Aryaduta Pekanbaru are designed to ensure a comfortable and enjoyable experience. Our comprehensive offerings cater to every need:

  • Swimming Pool:

    Take a refreshing dip in our outdoor swimming pool, perfect for relaxation and unwinding. Open daily from 6:00 AM to 8:00 PM.
  • Fitness Center:

    Maintain your workout routine at our well-equipped fitness center, available 24/7 for your convenience.
  • Spa and Wellness:

    Indulge in rejuvenating treatments at our spa, offering a range of massages and therapies. Operating hours are from 10:00 AM to 10:00 PM. Prices start from PHP 1,500.
  • Meeting and Event Facilities:

    Host your corporate events or social gatherings in our versatile function rooms, equipped with modern audiovisual technology.
  • Complimentary Wi-Fi:

    Stay connected throughout your stay with free high-speed internet access in all areas of the hotel.
  • 24-Hour Room Service:

    Enjoy delicious meals and snacks in the comfort of your room at any time.
  • Concierge Services:

    Our dedicated concierge team is available to assist with bookings, recommendations, and any other guest inquiries.
  • Free Parking:

    Ample free parking space is available for guests who are traveling by car.

Aryaduta Pekanbaru Room Types

Discover a range of meticulously appointed accommodations, offering diverse room types of Aryaduta Pekanbaru to suit every traveler's preference. Each room is designed with your comfort in mind, featuring modern amenities and stylish decor.

  • Deluxe Room:

    Available with City View or Garden View. Non-smoking rooms are standard. Some Deluxe rooms feature a bathtub.
  • Executive Room:

    Offering enhanced space and amenities, with City View. Non-smoking rooms are standard. Bathtub available in select rooms.
  • Suite:

    Our spacious suites provide a luxurious experience with separate living areas and City View. Non-smoking. Bathtub is a standard feature.
  • Family Room:

    Ideal for families, these rooms offer ample space and comfort. Non-smoking. Bathtub available.

Aryaduta Pekanbaru does not currently offer pet-friendly rooms. Please inquire about specific room configurations and amenities when booking.

Aryaduta Pekanbaru Dining & Restaurants

Savor a culinary journey at Aryaduta Pekanbaru, where our dining venues offer a delightful array of flavors to satisfy every palate. From local Indonesian specialties to international favorites, our restaurants promise a memorable gastronomic experience.

  • The Kitchen:

    Our all-day dining restaurant offers a lavish breakfast buffet and an à la carte menu featuring Indonesian and international cuisine. Estimated price per person: PHP 800 - PHP 1,200. Operating hours: 6:00 AM - 11:00 PM.
  • The Lounge:

    A sophisticated spot for coffee, tea, light snacks, and evening cocktails. Estimated price per person: PHP 300 - PHP 600. Operating hours: 10:00 AM - 11:00 PM.

Aryaduta Pekanbaru Nearby Attractions and Activities

Explore the rich culture and vibrant attractions surrounding Aryaduta Pekanbaru. Immerse yourself in the local charm and discover the best of what Pekanbaru and Riau have to offer.

  • Anai Valley Nature Reserve:

    A beautiful natural park offering hiking trails and stunning scenery.
  • Pekanbaru Great Mosque (Masjid Raya An-Nur):

    An iconic landmark and a significant religious site in the city.
  • Sang Nila Utama Museum:

    Discover Riau's history and cultural heritage at this informative museum.
  • Pasar Bawah (Lower Market):

    Experience the bustling local market, a great place to find souvenirs and local delicacies.
  • Alam Mayang Recreational Park:

    A popular spot for families, offering various outdoor activities and a relaxing atmosphere.

If you are looking for other activities around Aryaduta Pekanbaru, check out the best deals on Traveloka: Recommended activities in Pekanbaru!

How to Get to Aryaduta Pekanbaru from the Airport

Getting to Aryaduta Pekanbaru from Sultan Syarif Kasim II International Airport (PKU) is convenient and straightforward. Here are your options for airport transfer service of Aryaduta Pekanbaru:

  • Hotel Private Airport Transfer:

    For the utmost convenience, Aryaduta Pekanbaru offers a private airport transfer service. Please contact the hotel in advance to arrange this service. Estimated cost: PHP 800 - PHP 1,200.
  • Taxi:

    Metered taxis are readily available at the airport. The journey to Aryaduta Pekanbaru typically takes around 30-45 minutes, depending on traffic. Estimated cost: PHP 200 - PHP 350.
  • Ride-hailing Service:

    You can also book a ride-hailing service from the designated pick-up points at the airport. This is often a cost-effective option. Estimated cost: PHP 150 - PHP 300.

For more information on transportation options, you can explore airport transfer services or inquire about the Aryaduta Pekanbaru airport transfer directly with the hotel.

Summary of Why You Should Choose to Stay at Aryaduta Pekanbaru

Choosing Aryaduta Pekanbaru for your next trip to Riau guarantees a stay filled with comfort, convenience, and excellent service. With a prime location, superb facilities, and a commitment to guest satisfaction, Aryaduta Pekanbaru stands out as an exceptional choice. Check room availability at Aryaduta Pekanbaru and secure your perfect getaway.

  • Prime Location:

    Centrally located for easy access to business and leisure.
  • Excellent Facilities:

    Enjoy our swimming pool, fitness center, and dining options.
  • Comfortable Rooms:

    A variety of well-appointed rooms to suit your needs.
  • Warm Hospitality:

    Experience the renowned Indonesian service.
  • Convenient Access:

    Easy transportation options from the airport and to local attractions.

Ready to experience the best of Pekanbaru? Start planning your trip and enjoy seamless booking through Traveloka. For your next adventure, consider exploring more options:

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All facilities in Aryaduta Pekanbaru

Swimming Pool Aryaduta Pekanbaru
Swimming Pool
Fitness Center Aryaduta Pekanbaru
Fitness Center
Functional Hall Aryaduta Pekanbaru
Functional Hall
Common Space Aryaduta Pekanbaru
Common Space
Lobby Aryaduta Pekanbaru
Lobby

Public Facilities

  • Coffee shop
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Things to Do

  • Fitness center
  • Garden
  • Massage
  • Outdoor pool
  • Spa

Hotel Services

  • Bellhop
  • Concierge
  • 24-hour Receptionist
  • Laundry service
  • Luggage storage

Business Facilities

  • Business center
  • Meeting facilities

Transportation

  • Car rental

Connectivity

  • LAN Internet

General

  • Swimming pool

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in Aryaduta Pekanbaru

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Available rooms at Aryaduta Pekanbaru
158
Number of floors in Aryaduta Pekanbaru
9
Another facilities in Aryaduta Pekanbaru
Coffee shop, 24-hour room service, Room service, Safety deposit box, WiFi in public area

Frequently asked question in Aryaduta Pekanbaru

What are available facilities at Aryaduta Pekanbaru?
There are top facilites at Aryaduta Pekanbaru such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Aryaduta Pekanbaru?
The standard check-in time at Aryaduta Pekanbaru is starting from From 14:00 while the latest check-out time is at Before 12:00
What is the star rating of Aryaduta Pekanbaru?
Aryaduta Pekanbaru is a 4.0-star hotel.
How many floors does Aryaduta Pekanbaru have?
Aryaduta Pekanbaru has 9 floors.
How many rooms are available at Aryaduta Pekanbaru?
Aryaduta Pekanbaru has 158 rooms in total.
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More Reviews from Other Guests in Aryaduta Pekanbaru

Overall Ratings & Reviews Aryaduta Pekanbaru

Traveloka (5,516)
Other sources (27)
8.3
Very Good
From 5,516 reviews
Provided by travelers on
Cleanliness

8.3

Room Comfort

8.3

Meal

8.3

Location

8.6

Service and Facilites

8.3

People often mention about Aryaduta Pekanbaru
All
Distance to City Center (121)
Staff Friendliness (118)
Bedroom (105)
Taste (105)
Ambiance (104)
Hotel Area (104)
Room Space (101)
Variety (100)
Bathroom (96)
Accessibility (92)
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Traveler Reviews Aryaduta Pekanbaru

Number of reviews per page
20
40
Customer reviews
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Fauziah A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.3
/10
Reviewed 5 day(s) ago
What a terrible experience staying in such an old hotel... This once-glorious hotel, now I'm staying here again and I'm really disappointed... The room is old, hot, and the service is slow. I'm really disappointed...
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Accommodation's Reply
03 Jul 2026
Dear Mr. Fozhiah A., Sincerely yours, from Aryaduta Pekanbaru Hotel. Thank you for staying at Aryaduta Pekanbaru Hotel and thank you for your feedback. We apologize for any inconvenience you experienced. We will use this feedback to improve our services. Your feedback is very important to us in developing and providing better services in the future. Thank you for staying at Aryaduta Pekanbaru Hotel. We hope to welcome you back again and provide you with an even better experience next time. Sincerely, Rudi Yarso, Front Office Manager.
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D***a
icon-Business
Business
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8.5
/10
Reviewed 1 week(s) ago
There is no room renovation, it is better to do room renovation.
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Accommodation's Reply
03 Jul 2026
Dear Valued Guest, Warm greetings from Arayaduta Pekanbaru Hotel. Thank you for choosing to stay at Arayaduta Pekanbaru Hotel and for your feedback. We apologize for any inconvenience you experienced and will use this feedback to improve our services. Your feedback is very important to us in developing and providing better services in the future. Thank you for choosing to stay at Arayaduta Pekanbaru Hotel. We hope to welcome you back again and provide you with an even better experience next time. Sincerely, Rudi Yarso, Front Office Manager.
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Sri T. N.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.0
/10
Reviewed 1 week(s) ago
The hotel staff is friendly, spacious, and perfect for a family stay. The pool area is beautiful.
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Accommodation's Reply
03 Jul 2026
Dear Ms. Sri T.N., Sincerely yours, from Arayaduta Pekanbaru Hotel. We are delighted to hear that you enjoyed your stay at Arayaduta Pekanbaru. Service, cleanliness, safety, and food quality are our top priorities to ensure your comfort during your stay. We appreciate your review, which motivates us to continue providing the best service to our guests in the future. Thank you for your review and appreciation. We are pleased to know you enjoyed your stay at Arayaduta Pekanbaru. We hope to welcome you back soon. Sincerely, Rudi Yarso, Front Office Manager.
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D***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
The hotel staff was very friendly and the service was good. However, the pillowcases were shabby and hairy.
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Accommodation's Reply
03 Jul 2026
Dear Valued Guest, Warm greetings from Arayaduta Pekanbaru Hotel. We are delighted that you enjoyed your stay at Arayaduta Pekanbaru Hotel. Service, cleanliness, safety, and food quality are our top priorities to ensure your comfort during your stay. We appreciate your review, which motivates us to continue providing the best service to all our guests in the future. Thank you for your review and appreciation. We are pleased that you enjoyed your stay at Arayaduta Pekanbaru Hotel and apologize for any inconvenience. We hope to welcome you back soon. Sincerely, Rudi Yarso, Front Office Manager
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D***a
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 week(s) ago
It was a fun stay here ⭐⭐⭐⭐ The pool is clean and the atmosphere feels like Bali 😁 The food is perfect for breakfast. This hotel is perfect for family time, close to the city center 👍
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Accommodation's Reply
03 Jul 2026
Dear valued guest, this is the warmest greeting from Ariaduta Pekanbaru. We are delighted to hear that you had a satisfying stay at Ariaduta Pekanbaru. We prioritize service, cleanliness, safety, and delicious food to ensure a comfortable stay for you. We sincerely thank you for your valuable feedback and will continue to strive to provide even better service in the future. Thank you once again for your review and feedback. We are glad to hear that you had an enjoyable time at Ariaduta Pekanbaru. We look forward to seeing you again. Sincerely, Rudy Yarso, Head of Front Desk
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S***k
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.2
/10
Reviewed 2 week(s) ago
Surprised because the room was not clean, smelly, like it had never been cleaned, and there was a lot of hair scattered on the room carpet
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Accommodation's Reply
03 Jul 2026
Dear Valued Guest, Warm greetings from Arayaduta Pekanbaru Hotel. Thank you for choosing to stay at Arayaduta Pekanbaru Hotel and for your feedback. We apologize for any inconvenience you experienced and will use this feedback to improve our services. Your feedback is very important to us in developing and providing better services in the future. Thank you for choosing to stay at Arayaduta Pekanbaru Hotel. We hope to welcome you back again and provide you with an even better experience next time. Sincerely, Rudi Yarso, Front Office Manager
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w***m
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
The hotel is child-friendly because the swimming pool is large.
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Accommodation's Reply
03 Jul 2026
Dear Valued Guest, Warm greetings from Arayaduta Pekanbaru Hotel. We are delighted that you enjoyed your stay at Arayaduta Pekanbaru Hotel. Service, cleanliness, safety, and delicious food are our top priorities to ensure your comfort during your stay. We appreciate your review and are pleased to share it, as it motivates us to continue providing the best service to all our guests in the future. Thank you for your review and appreciation. We are very happy that you enjoyed your stay at Arayaduta Pekanbaru Hotel. We hope to welcome you back again soon. Sincerely, Rudi Yarso, Front Office Manager
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E***a
icon-origin-TRAVELOKA
8.8
/10
Reviewed 3 week(s) ago
Everything is in good condition, only the sheets are old and a bit hairy.
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Accommodation's Reply
03 Jul 2026
Dear Valued Guest, Warm greetings from Arayaduta Pekanbaru Hotel. Thank you for choosing to stay at Arayaduta Pekanbaru Hotel and for your feedback. We apologize for any inconvenience you experienced and will use this feedback to improve our services. Your feedback is very important to us in developing and providing better services in the future. Thank you for choosing to stay at Arayaduta Pekanbaru Hotel. We hope to welcome you back again and provide you with an even better experience next time. Sincerely, Rudi Yarso, Front Office Manager.
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L***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
If we go to PKU, we definitely stay here. Yesterday, we had an unpleasant experience: our car tire was punctured with a nail on the side of the rim. They probably thought our car didn't have a camera, but it was clear who stabbed it. We didn't mind, but we won't be staying here again, afraid the security guards will do the same thing again.
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Roy F. G. S.
icon-Transit
Transit
icon-origin-TRAVELOKA
8.3
/10
Reviewed 3 week(s) ago
I stayed here again because I really liked the hotel, but this time it was quite disappointing. 1. The toilet wouldn't flush and wasn't serviced, even though it smelled unpleasant afterward. 2. The AC wasn't cooling. I woke up sweating in the morning. Hopefully, they'll double-check the room's condition before guests check in.
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Accommodation's Reply
15 Jun 2026
Dear Mr. Roy, FGS would like to extend our highest regards from Arayaduta Pekanbaru Hotel. Thank you for staying at Arayaduta Pekanbaru Hotel and for your feedback. We apologize for any inconvenience you experienced and will use this feedback to improve our services. Your feedback is very important to us in developing and providing better services in the future. Thank you for choosing to stay at Arayaduta Pekanbaru Hotel. We hope to welcome you back again and provide you with an even better experience next time. Sincerely, Rudi Yarso, Front Office Manager.
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S***Y
icon-origin-TRAVELOKA
8.3
/10
Reviewed 3 week(s) ago
The rooms are comfortable enough, but the pillows and amenities aren't up to par with other Aryadutas. The pillowcases are fluffy, and there's no hair dryer. The breakfast menu is also lacking in variety. Given the hotel's low occupancy rate, service should still meet Aryaduta standards.
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Accommodation's Reply
15 Jun 2026
Dear Valued Guest, Warm greetings from Arayaduta Pekanbaru Hotel. Thank you for choosing to stay at Arayaduta Pekanbaru Hotel and for your feedback. We apologize for any inconvenience you experienced and will use this feedback to improve our services. Your feedback is very important to us in developing and providing better services in the future. Thank you for choosing to stay at Arayaduta Pekanbaru Hotel. We hope to welcome you back again and provide you with an even better experience next time. Sincerely, Rudi Yarso, Front Office Manager.
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A***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
I love the pool. It just needs to renovate the floor.
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Accommodation's Reply
15 Jun 2026
Dear Valued Guest, Warm greetings from Arayaduta Pekanbaru Hotel. Thank you for choosing to stay at Arayaduta Pekanbaru Hotel and for your feedback. We apologize for any inconvenience you experienced and will use this feedback to improve our services. Your feedback is very important to us in developing and providing better services in the future. Thank you for choosing to stay at Arayaduta Pekanbaru Hotel. We hope to welcome you back again and provide you with an even better experience next time. Sincerely, Rudi Yarso, Front Office Manager.
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D***n
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The best place, on the 9th I will go to Pekanbaru again and will be at the Aryaduta hotel again.
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Accommodation's Reply
15 Jun 2026
Dear Valued Guest, Warm greetings from Arayaduta Pekanbaru Hotel. We are delighted that you enjoyed your stay at Arayaduta Pekanbaru Hotel. Service, cleanliness, safety, and delicious food are our top priorities to ensure the comfort of all our guests during their stay. We greatly appreciate your feedback, which motivates us to continue providing the best service to all our guests in the future. Thank you for your review and compliments. We are very pleased that you enjoyed your stay at Arayaduta Pekanbaru Hotel. We hope to welcome you back again soon. Sincerely, Rudi Yarso, Front Office Manager
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F***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.1
/10
Reviewed 4 week(s) ago
I asked for the room not to be cleaned, but there was a miscommunication among the hotel staff, so the room was still cleaned :-(
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Accommodation's Reply
15 Jun 2026
Dear Valued Guest, Warm greetings from Arayaduta Pekanbaru Hotel. Thank you for choosing to stay at Arayaduta Pekanbaru Hotel and for your feedback. We apologize for any inconvenience you experienced and will use this feedback to improve our services. Your feedback is very important to us in developing and providing better services in the future. Thank you for choosing to stay at Arayaduta Pekanbaru Hotel. We hope to welcome you back again and provide you with an even better experience next time. Sincerely, Rudi Yarso, Front Office Manager.
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N***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
I really liked it. The staff was friendly. The food was definitely top-notch. The hotel and rooms were very clean, with a great view. Perfect for those seeking healing, highly recommended.
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Accommodation's Reply
05 Jun 2026
Dear Valued Guest, Warm greetings from Arayaduta Pekanbaru Hotel. We are delighted that you enjoyed your stay at Arayaduta Pekanbaru Hotel. Service, cleanliness, safety, and food quality are our top priorities to ensure the comfort of all our guests during their stay. We appreciate your review and are very pleased with it, as it motivates us to continue providing the best service to all our guests in the future. Thank you for your review and appreciation. We are very happy that you enjoyed your stay at Arayaduta Pekanbaru Hotel. We hope to welcome you back again soon. Sincerely, Rudi Yarso, Front Office Manager
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G***g
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
It's a great place for a staycation in Pekanbaru City, close to malls and trendy eateries.
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Accommodation's Reply
05 Jun 2026
Dear Valued Guest, Warm greetings from Arayaduta Pekanbaru Hotel. We are delighted that you enjoyed your stay at Arayaduta Pekanbaru Hotel. Service, cleanliness, safety, and food quality are our top priorities to ensure the comfort of all our guests during their stay. We appreciate your review and are very pleased with it, as it motivates us to continue providing the best service to all our guests in the future. Thank you for your review and appreciation. We are very happy that you enjoyed your stay at Arayaduta Pekanbaru Hotel. We hope to welcome you back again soon. Sincerely, Rudi Yarso, Front Office Manager
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Ferdy F.
icon-origin-TRAVELOKA
5.9
/10
Reviewed 5 week(s) ago
The only good thing about this hotel is its location. This is a really old hotel that already shows a rundown image. Management doesn’t seem to care about hygiene. Bedsheets showing spots and slippers and shoes marks, carpet is full of spots, and curtains look like they'd be better off burnt. Please do not claim stars hotel if the standard of hygiene is like this. Access cards have to be renewed every day! Outdated technology.
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Accommodation's Reply
03 Jul 2026
Dear Mr Ferdy F Warmest Greeting from ARYADUTA Pekanbaru Thank you for you review of your experience at ARYADUTA Pekanbaru. We deeply apologize about your inconvenience during the stay, and your review will be our concern priority for follow up for better future. We truly value your feedback and sincerely hope to provide you with a much better experience on your next visit. Once again thank you for staying with ARYADUTA Pekanbaru. We sencerely look forward to welcome you back in the future. Best regard, Rudi Yarso Front Office Manager
A***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Comfortable and strategically located. The food is quite good, the rooms are clean and quiet, and the facilities are excellent.
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Accommodation's Reply
05 Jun 2026
Dear Valued Guest, Warm greetings from Arayaduta Pekanbaru Hotel. We are delighted that you enjoyed your stay at Arayaduta Pekanbaru Hotel. Service, cleanliness, safety, and delicious food are our top priorities to ensure your comfort during your stay. We appreciate your review and are pleased to share it, as it motivates us to continue providing the best service to all our guests in the future. Thank you for your review and appreciation. We are very happy that you enjoyed your stay at Arayaduta Pekanbaru Hotel. We hope to welcome you back again soon. Sincerely, Rudi Yarso, Front Office Manager
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Agus T.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 5 week(s) ago
The location is close to the city center. The staff is quite friendly and helpful. Overall, this hotel was quite comfortable to stay at.
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05 Jun 2026
Dear Mr. Agust T., Sincerely yours, Aryaduta Pekanbaru. We are delighted to hear that you enjoyed your stay at Aryaduta Pekanbaru. Service, cleanliness, safety, and food quality are our top priorities to ensure the comfort of all our guests during their stay. We are very grateful and pleased with your review, and it inspires us to continue striving to provide the best service to all our guests in the future. Thank you for your review and appreciation. We are glad to know you enjoyed your stay at Aryaduta Pekanbaru. We hope to welcome you back again soon. Sincerely, Rudi Yarso, Front Office Manager
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Lady C.
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9.7
/10
Reviewed 5 week(s) ago
Thank you Aryaduta Pku, our booking was upgraded to Ambassador, because there was an electricity problem with the premiere booking. So far everything is good, service is okay, cleanliness is okay.
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Accommodation's Reply
03 Jul 2026
Dear Ms Lady C Warmest Greeting from ARYADUTA Pekanbaru Thank you for sharing your experience after staying at ARYADUTA Pekanbaru, and thank you for your rating, it will be our motivation for always give the best service to our guest, it has been our pleasure to host you, and we sencerely look forward to welcoming you back for another memorable and enriching stay at ARYADUTA Pekanbaru. Best regard, Rudi Yarso Front Office Manager
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Exterior 4 Aryaduta Pekanbaru

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Overall Ratings & Reviews Aryaduta Pekanbaru

Traveloka (5,516)
Other sources (27)
8.3
Very Good
From 5,516 reviews
Provided by travelers on
Cleanliness

8.3

Room Comfort

8.3

Meal

8.3

Location

8.6

Service and Facilites

8.3

People often mention about Aryaduta Pekanbaru
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Distance to City Center (121)
Staff Friendliness (118)
Bedroom (105)
Taste (105)
Ambiance (104)
Hotel Area (104)
Room Space (101)
Variety (100)
Bathroom (96)
Accessibility (92)
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Traveler Reviews Aryaduta Pekanbaru

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Customer reviews
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Fauziah A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.3
/10
Reviewed 5 day(s) ago
What a terrible experience staying in such an old hotel... This once-glorious hotel, now I'm staying here again and I'm really disappointed... The room is old, hot, and the service is slow. I'm really disappointed...
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03 Jul 2026
Dear Mr. Fozhiah A., Sincerely yours, from Aryaduta Pekanbaru Hotel. Thank you for staying at Aryaduta Pekanbaru Hotel and thank you for your feedback. We apologize for any inconvenience you experienced. We will use this feedback to improve our services. Your feedback is very important to us in developing and providing better services in the future. Thank you for staying at Aryaduta Pekanbaru Hotel. We hope to welcome you back again and provide you with an even better experience next time. Sincerely, Rudi Yarso, Front Office Manager.
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D***a
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
There is no room renovation, it is better to do room renovation.
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1 people find it helpful
Accommodation's Reply
03 Jul 2026
Dear Valued Guest, Warm greetings from Arayaduta Pekanbaru Hotel. Thank you for choosing to stay at Arayaduta Pekanbaru Hotel and for your feedback. We apologize for any inconvenience you experienced and will use this feedback to improve our services. Your feedback is very important to us in developing and providing better services in the future. Thank you for choosing to stay at Arayaduta Pekanbaru Hotel. We hope to welcome you back again and provide you with an even better experience next time. Sincerely, Rudi Yarso, Front Office Manager.
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Sri T. N.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.0
/10
Reviewed 1 week(s) ago
The hotel staff is friendly, spacious, and perfect for a family stay. The pool area is beautiful.
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03 Jul 2026
Dear Ms. Sri T.N., Sincerely yours, from Arayaduta Pekanbaru Hotel. We are delighted to hear that you enjoyed your stay at Arayaduta Pekanbaru. Service, cleanliness, safety, and food quality are our top priorities to ensure your comfort during your stay. We appreciate your review, which motivates us to continue providing the best service to our guests in the future. Thank you for your review and appreciation. We are pleased to know you enjoyed your stay at Arayaduta Pekanbaru. We hope to welcome you back soon. Sincerely, Rudi Yarso, Front Office Manager.
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D***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
The hotel staff was very friendly and the service was good. However, the pillowcases were shabby and hairy.
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Accommodation's Reply
03 Jul 2026
Dear Valued Guest, Warm greetings from Arayaduta Pekanbaru Hotel. We are delighted that you enjoyed your stay at Arayaduta Pekanbaru Hotel. Service, cleanliness, safety, and food quality are our top priorities to ensure your comfort during your stay. We appreciate your review, which motivates us to continue providing the best service to all our guests in the future. Thank you for your review and appreciation. We are pleased that you enjoyed your stay at Arayaduta Pekanbaru Hotel and apologize for any inconvenience. We hope to welcome you back soon. Sincerely, Rudi Yarso, Front Office Manager
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D***a
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 week(s) ago
It was a fun stay here ⭐⭐⭐⭐ The pool is clean and the atmosphere feels like Bali 😁 The food is perfect for breakfast. This hotel is perfect for family time, close to the city center 👍
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Accommodation's Reply
03 Jul 2026
Dear valued guest, this is the warmest greeting from Ariaduta Pekanbaru. We are delighted to hear that you had a satisfying stay at Ariaduta Pekanbaru. We prioritize service, cleanliness, safety, and delicious food to ensure a comfortable stay for you. We sincerely thank you for your valuable feedback and will continue to strive to provide even better service in the future. Thank you once again for your review and feedback. We are glad to hear that you had an enjoyable time at Ariaduta Pekanbaru. We look forward to seeing you again. Sincerely, Rudy Yarso, Head of Front Desk
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S***k
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.2
/10
Reviewed 2 week(s) ago
Surprised because the room was not clean, smelly, like it had never been cleaned, and there was a lot of hair scattered on the room carpet
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Accommodation's Reply
03 Jul 2026
Dear Valued Guest, Warm greetings from Arayaduta Pekanbaru Hotel. Thank you for choosing to stay at Arayaduta Pekanbaru Hotel and for your feedback. We apologize for any inconvenience you experienced and will use this feedback to improve our services. Your feedback is very important to us in developing and providing better services in the future. Thank you for choosing to stay at Arayaduta Pekanbaru Hotel. We hope to welcome you back again and provide you with an even better experience next time. Sincerely, Rudi Yarso, Front Office Manager
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w***m
icon-Leisure
Leisure
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8.5
/10
Reviewed 3 week(s) ago
The hotel is child-friendly because the swimming pool is large.
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Accommodation's Reply
03 Jul 2026
Dear Valued Guest, Warm greetings from Arayaduta Pekanbaru Hotel. We are delighted that you enjoyed your stay at Arayaduta Pekanbaru Hotel. Service, cleanliness, safety, and delicious food are our top priorities to ensure your comfort during your stay. We appreciate your review and are pleased to share it, as it motivates us to continue providing the best service to all our guests in the future. Thank you for your review and appreciation. We are very happy that you enjoyed your stay at Arayaduta Pekanbaru Hotel. We hope to welcome you back again soon. Sincerely, Rudi Yarso, Front Office Manager
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E***a
icon-origin-TRAVELOKA
8.8
/10
Reviewed 3 week(s) ago
Everything is in good condition, only the sheets are old and a bit hairy.
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Accommodation's Reply
03 Jul 2026
Dear Valued Guest, Warm greetings from Arayaduta Pekanbaru Hotel. Thank you for choosing to stay at Arayaduta Pekanbaru Hotel and for your feedback. We apologize for any inconvenience you experienced and will use this feedback to improve our services. Your feedback is very important to us in developing and providing better services in the future. Thank you for choosing to stay at Arayaduta Pekanbaru Hotel. We hope to welcome you back again and provide you with an even better experience next time. Sincerely, Rudi Yarso, Front Office Manager.
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L***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
If we go to PKU, we definitely stay here. Yesterday, we had an unpleasant experience: our car tire was punctured with a nail on the side of the rim. They probably thought our car didn't have a camera, but it was clear who stabbed it. We didn't mind, but we won't be staying here again, afraid the security guards will do the same thing again.
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1 people find it helpful
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Roy F. G. S.
icon-Transit
Transit
icon-origin-TRAVELOKA
8.3
/10
Reviewed 3 week(s) ago
I stayed here again because I really liked the hotel, but this time it was quite disappointing. 1. The toilet wouldn't flush and wasn't serviced, even though it smelled unpleasant afterward. 2. The AC wasn't cooling. I woke up sweating in the morning. Hopefully, they'll double-check the room's condition before guests check in.
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Accommodation's Reply
15 Jun 2026
Dear Mr. Roy, FGS would like to extend our highest regards from Arayaduta Pekanbaru Hotel. Thank you for staying at Arayaduta Pekanbaru Hotel and for your feedback. We apologize for any inconvenience you experienced and will use this feedback to improve our services. Your feedback is very important to us in developing and providing better services in the future. Thank you for choosing to stay at Arayaduta Pekanbaru Hotel. We hope to welcome you back again and provide you with an even better experience next time. Sincerely, Rudi Yarso, Front Office Manager.
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S***Y
icon-origin-TRAVELOKA
8.3
/10
Reviewed 3 week(s) ago
The rooms are comfortable enough, but the pillows and amenities aren't up to par with other Aryadutas. The pillowcases are fluffy, and there's no hair dryer. The breakfast menu is also lacking in variety. Given the hotel's low occupancy rate, service should still meet Aryaduta standards.
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Accommodation's Reply
15 Jun 2026
Dear Valued Guest, Warm greetings from Arayaduta Pekanbaru Hotel. Thank you for choosing to stay at Arayaduta Pekanbaru Hotel and for your feedback. We apologize for any inconvenience you experienced and will use this feedback to improve our services. Your feedback is very important to us in developing and providing better services in the future. Thank you for choosing to stay at Arayaduta Pekanbaru Hotel. We hope to welcome you back again and provide you with an even better experience next time. Sincerely, Rudi Yarso, Front Office Manager.
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A***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
I love the pool. It just needs to renovate the floor.
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Accommodation's Reply
15 Jun 2026
Dear Valued Guest, Warm greetings from Arayaduta Pekanbaru Hotel. Thank you for choosing to stay at Arayaduta Pekanbaru Hotel and for your feedback. We apologize for any inconvenience you experienced and will use this feedback to improve our services. Your feedback is very important to us in developing and providing better services in the future. Thank you for choosing to stay at Arayaduta Pekanbaru Hotel. We hope to welcome you back again and provide you with an even better experience next time. Sincerely, Rudi Yarso, Front Office Manager.
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D***n
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The best place, on the 9th I will go to Pekanbaru again and will be at the Aryaduta hotel again.
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Accommodation's Reply
15 Jun 2026
Dear Valued Guest, Warm greetings from Arayaduta Pekanbaru Hotel. We are delighted that you enjoyed your stay at Arayaduta Pekanbaru Hotel. Service, cleanliness, safety, and delicious food are our top priorities to ensure the comfort of all our guests during their stay. We greatly appreciate your feedback, which motivates us to continue providing the best service to all our guests in the future. Thank you for your review and compliments. We are very pleased that you enjoyed your stay at Arayaduta Pekanbaru Hotel. We hope to welcome you back again soon. Sincerely, Rudi Yarso, Front Office Manager
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F***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.1
/10
Reviewed 4 week(s) ago
I asked for the room not to be cleaned, but there was a miscommunication among the hotel staff, so the room was still cleaned :-(
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Accommodation's Reply
15 Jun 2026
Dear Valued Guest, Warm greetings from Arayaduta Pekanbaru Hotel. Thank you for choosing to stay at Arayaduta Pekanbaru Hotel and for your feedback. We apologize for any inconvenience you experienced and will use this feedback to improve our services. Your feedback is very important to us in developing and providing better services in the future. Thank you for choosing to stay at Arayaduta Pekanbaru Hotel. We hope to welcome you back again and provide you with an even better experience next time. Sincerely, Rudi Yarso, Front Office Manager.
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N***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
I really liked it. The staff was friendly. The food was definitely top-notch. The hotel and rooms were very clean, with a great view. Perfect for those seeking healing, highly recommended.
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Accommodation's Reply
05 Jun 2026
Dear Valued Guest, Warm greetings from Arayaduta Pekanbaru Hotel. We are delighted that you enjoyed your stay at Arayaduta Pekanbaru Hotel. Service, cleanliness, safety, and food quality are our top priorities to ensure the comfort of all our guests during their stay. We appreciate your review and are very pleased with it, as it motivates us to continue providing the best service to all our guests in the future. Thank you for your review and appreciation. We are very happy that you enjoyed your stay at Arayaduta Pekanbaru Hotel. We hope to welcome you back again soon. Sincerely, Rudi Yarso, Front Office Manager
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G***g
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
It's a great place for a staycation in Pekanbaru City, close to malls and trendy eateries.
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Accommodation's Reply
05 Jun 2026
Dear Valued Guest, Warm greetings from Arayaduta Pekanbaru Hotel. We are delighted that you enjoyed your stay at Arayaduta Pekanbaru Hotel. Service, cleanliness, safety, and food quality are our top priorities to ensure the comfort of all our guests during their stay. We appreciate your review and are very pleased with it, as it motivates us to continue providing the best service to all our guests in the future. Thank you for your review and appreciation. We are very happy that you enjoyed your stay at Arayaduta Pekanbaru Hotel. We hope to welcome you back again soon. Sincerely, Rudi Yarso, Front Office Manager
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Ferdy F.
icon-origin-TRAVELOKA
5.9
/10
Reviewed 5 week(s) ago
The only good thing about this hotel is its location. This is a really old hotel that already shows a rundown image. Management doesn’t seem to care about hygiene. Bedsheets showing spots and slippers and shoes marks, carpet is full of spots, and curtains look like they'd be better off burnt. Please do not claim stars hotel if the standard of hygiene is like this. Access cards have to be renewed every day! Outdated technology.
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Accommodation's Reply
03 Jul 2026
Dear Mr Ferdy F Warmest Greeting from ARYADUTA Pekanbaru Thank you for you review of your experience at ARYADUTA Pekanbaru. We deeply apologize about your inconvenience during the stay, and your review will be our concern priority for follow up for better future. We truly value your feedback and sincerely hope to provide you with a much better experience on your next visit. Once again thank you for staying with ARYADUTA Pekanbaru. We sencerely look forward to welcome you back in the future. Best regard, Rudi Yarso Front Office Manager
A***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Comfortable and strategically located. The food is quite good, the rooms are clean and quiet, and the facilities are excellent.
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Accommodation's Reply
05 Jun 2026
Dear Valued Guest, Warm greetings from Arayaduta Pekanbaru Hotel. We are delighted that you enjoyed your stay at Arayaduta Pekanbaru Hotel. Service, cleanliness, safety, and delicious food are our top priorities to ensure your comfort during your stay. We appreciate your review and are pleased to share it, as it motivates us to continue providing the best service to all our guests in the future. Thank you for your review and appreciation. We are very happy that you enjoyed your stay at Arayaduta Pekanbaru Hotel. We hope to welcome you back again soon. Sincerely, Rudi Yarso, Front Office Manager
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Agus T.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 5 week(s) ago
The location is close to the city center. The staff is quite friendly and helpful. Overall, this hotel was quite comfortable to stay at.
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Accommodation's Reply
05 Jun 2026
Dear Mr. Agust T., Sincerely yours, Aryaduta Pekanbaru. We are delighted to hear that you enjoyed your stay at Aryaduta Pekanbaru. Service, cleanliness, safety, and food quality are our top priorities to ensure the comfort of all our guests during their stay. We are very grateful and pleased with your review, and it inspires us to continue striving to provide the best service to all our guests in the future. Thank you for your review and appreciation. We are glad to know you enjoyed your stay at Aryaduta Pekanbaru. We hope to welcome you back again soon. Sincerely, Rudi Yarso, Front Office Manager
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Lady C.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
Thank you Aryaduta Pku, our booking was upgraded to Ambassador, because there was an electricity problem with the premiere booking. So far everything is good, service is okay, cleanliness is okay.
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1 people find it helpful
Accommodation's Reply
03 Jul 2026
Dear Ms Lady C Warmest Greeting from ARYADUTA Pekanbaru Thank you for sharing your experience after staying at ARYADUTA Pekanbaru, and thank you for your rating, it will be our motivation for always give the best service to our guest, it has been our pleasure to host you, and we sencerely look forward to welcoming you back for another memorable and enriching stay at ARYADUTA Pekanbaru. Best regard, Rudi Yarso Front Office Manager
Number of reviews per page
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40