L***y

10.0

/10

Reviewed 2 day(s) ago

Very attractive, clean hotel and friendly staff.

See original

Find this review helpful?

sinta m.

8.5

/10

Reviewed 5 day(s) ago

The hotel facilities are good, the staff are friendly but the breakfast food is not very tasty.

See original

1 people find it helpful

A***s

8.4

/10

Reviewed 6 day(s) ago

The bathrooms are dirty and full of feces. The restaurant food is bland.

See original

Find this review helpful?

APhin

Business

10.0

/10

Reviewed 1 week(s) ago

The food menu has many variations and the taste is definitely not in doubt.

See original

1 people find it helpful

Nurdiana

8.5

/10

Reviewed 1 week(s) ago

The hotel is very nice, the service is also good.

See original

Find this review helpful?

a***r

Leisure

9.1

/10

Reviewed 1 week(s) ago

Check-in was at 11:00 PM WIB, we were still served and the restaurant was still ready to serve food.

See original

Find this review helpful?

Accommodation's Reply

27 Aug 2026

Dear Valued Guest, Warm greetings from Arayaduta Pekanbaru Hotel. We are delighted that you enjoyed your stay at Arayaduta Pekanbaru Hotel. Service, cleanliness, safety, and delicious food are our top priorities to ensure your comfort during your stay. We appreciate your review and are pleased to receive it, as it motivates us to continue providing the best service to all our guests in the future. Thank you for your review and appreciation. We are very happy that you enjoyed your stay at Arayaduta Pekanbaru Hotel. We hope to welcome you back again soon. Sincerely, Rudi Yarso, Front Office Manager

See original

Permedi

10.0

/10

Reviewed 2 week(s) ago

The hotel is clean. The staff is nice and helpful. The room is clean. Thank you.

Find this review helpful?

Accommodation's Reply

27 Aug 2026

Dear Mr Permedi Warmest Greeting from ARYADUTA Pekanbaru Thank you for sharing your experience after staying at ARYADUTA Pekanbaru, and thank you for your rating, it will be our motivation for always give the best service to our guest, it has been our pleasure to host you, and we sencerely look forward to welcoming you back for another memorable and enriching stay at ARYADUTA Pekanbaru. Best regard, Rudi Yarso Front Office Manager

Y***A

Leisure

10.0

/10

Reviewed 2 week(s) ago

My stay here was quite enjoyable. The room was comfortable and clean, and the staff was friendly and helpful. The location is strategic and the facilities are quite complete. Overall, I was satisfied and it was worth the stay! 😊

See original

Find this review helpful?

Accommodation's Reply

27 Aug 2026

Dear Valued Guest, Warm greetings from Arayaduta Pekanbaru Hotel. We are delighted that you enjoyed your stay at Arayaduta Pekanbaru Hotel. Service, cleanliness, safety, and delicious food are our top priorities to ensure your comfort during your stay. We appreciate your review and are pleased to share it, as it motivates us to continue providing the best service to all our guests in the future. Thank you for your review and appreciation. We are very happy that you enjoyed your stay at Arayaduta Pekanbaru Hotel. We hope to welcome you back again soon. Sincerely, Rudi Yarso, Front Office Manager

See original

d***h

8.8

/10

Reviewed 2 week(s) ago

Comfortable hotel, easy check-in and check-out.

See original

Find this review helpful?

Accommodation's Reply

27 Aug 2026

Dear Valued Guest, Warm greetings from Arayaduta Pekanbaru Hotel. We are delighted that you enjoyed your stay at Arayaduta Pekanbaru Hotel. Service, cleanliness, safety, and food quality are our top priorities to ensure the comfort of all our guests during their stay. We appreciate your review and are very pleased with it, as it motivates us to continue providing the best service to all our guests in the future. Thank you for your review and appreciation. We are very happy that you enjoyed your stay at Arayaduta Pekanbaru Hotel. We hope to welcome you back again soon. Sincerely, Rudi Yarso, Front Office Manager

See original

Y***A

9.7

/10

Reviewed 3 week(s) ago

See original

1 people find it helpful

Accommodation's Reply

14 Aug 2026

Dear Valued Guest, Warm greetings from Arayaduta Pekanbaru Hotel. We are delighted that you enjoyed your stay at Arayaduta Pekanbaru Hotel. Service, cleanliness, safety, and delicious food are our top priorities to ensure your comfort during your stay. We appreciate your review and are pleased to share it, as it motivates us to continue providing the best service to all our guests in the future. Thank you for your review and appreciation. We are very happy that you enjoyed your stay at Arayaduta Pekanbaru Hotel. We hope to welcome you back again soon. Sincerely, Rudi Yarso, Front Office Manager

See original

D***a

Staycation

10.0

/10

Reviewed 3 week(s) ago

Near the city center, close to the Riau Literacy Festival event, Soeman Hs Library.

See original

Find this review helpful?

Accommodation's Reply

14 Aug 2026

Dear Valued Guest, Warm greetings from Arayaduta Pekanbaru Hotel. We are delighted that you enjoyed your stay at Arayaduta Pekanbaru Hotel. Service, cleanliness, safety, and delicious food are our top priorities to ensure your comfort during your stay. We appreciate your review and are pleased to share it, as it motivates us to continue providing the best service to all our guests in the future. Thank you for your review and appreciation. We are very happy that you enjoyed your stay at Arayaduta Pekanbaru Hotel. We hope to welcome you back again soon. Sincerely, Rudi Yarso, Front Office Manager

See original

Venkata S. G.

7.9

/10

Reviewed 3 week(s) ago

Room was very good, but the AC was not good and the bed was worst. In the future, I will never come to Aryaduta Pekanbaru. And I have not a small amount.

2 people find it helpful

Accommodation's Reply

14 Aug 2026

Dear Mr Venkata SG Warmest Greeting from ARYADUTA Pekanbaru Thank you for you review of your experience at ARYADUTA Pekanbaru. We deeply apologize about your inconvenience during the stay, and your review will be our concern priority for follow up for better future. We truly value your feedback and sincerely hope to provide you with a much better experience on your next visit. Once again thank you for staying with ARYADUTA Pekanbaru. We sencerely look forward to welcome you back in the future. Best regard, Rudi Yarso Front Office Manager

Verified Traveler

Staycation

7.2

/10

Reviewed 4 week(s) ago

The toilet needs to be upgraded, as the faucet was broken when I wanted to take a shower, the bathtub was cracked, and the toilet door was also in poor condition. The bathtub curtain also had mold stains, the soap dish was damaged, and there were traces of mold that had probably been there for a long time, probably on the sink. Even though I booked the room without a promo. The cupboard should also be replaced, it was rotting. The atmosphere behind the hotel was quite beautiful, pleasant, and peaceful.

See original

Find this review helpful?

Accommodation's Reply

12 Aug 2026

Dear Valued Guest, Warm greetings from Arayaduta Pekanbaru Hotel. Thank you for choosing to stay at Arayaduta Pekanbaru Hotel and for your feedback. We apologize for any inconvenience you experienced and will use this feedback to improve our services. Your feedback is very important to us in developing and providing better services in the future. Thank you for choosing to stay at Arayaduta Pekanbaru Hotel. We hope to welcome you back again and provide you with an even better experience next time. Sincerely, Rudi Yarso, Front Office Manager.

See original

M***d

9.4

/10

Reviewed 4 week(s) ago

The hotel staff were very friendly when assisting with the check-in and check-out process, and the hotel atmosphere was comfortable.

See original

1 people find it helpful

Accommodation's Reply

12 Aug 2026

Dear Valued Guest, Warm greetings from Arayaduta Pekanbaru Hotel. We are delighted that you enjoyed your stay at Arayaduta Pekanbaru Hotel. Service, cleanliness, safety, and delicious food are our top priorities to ensure your comfort during your stay. We appreciate your review and are pleased to share it, as it motivates us to continue providing the best service to all our guests in the future. Thank you for your review and appreciation. We are very happy that you enjoyed your stay at Arayaduta Pekanbaru Hotel. We hope to welcome you back again soon. Sincerely, Rudi Yarso, Front Office Manager

See original

P***i

10.0

/10

Reviewed 4 week(s) ago

Comfortable, clean, happy. The service is really, really good.

See original

Find this review helpful?

Accommodation's Reply

14 Aug 2026

Dear Valued Guest, Warm greetings from Arayaduta Pekanbaru Hotel. We are delighted that you enjoyed your stay at Arayaduta Pekanbaru Hotel. Service, cleanliness, safety, and delicious food are our top priorities to ensure your comfort during your stay. We appreciate your review and are pleased to share it, as it motivates us to continue providing the best service to all our guests in the future. Thank you for your review and appreciation. We are very happy that you enjoyed your stay at Arayaduta Pekanbaru Hotel. We hope to welcome you back again soon. Sincerely, Rudi Yarso, Front Office Manager

See original

A***l

Staycation

6.4

/10

Reviewed 4 week(s) ago

Don't settle for a smoking room; it's full of cigarette smoke and stuffy. Also, make sure there aren't any events going on if you want to stay here, as access to public areas is limited.

See original

Find this review helpful?

Accommodation's Reply

12 Aug 2026

Dear Valued Guest, Warm greetings from Arayaduta Pekanbaru Hotel. Thank you for choosing to stay at Arayaduta Pekanbaru Hotel and thank you for your feedback. We apologize for any inconvenience you may have experienced. We will take this matter to heart in order to improve our service. Your feedback is very important to us in developing and improving our services in the future. We hope to welcome you back again and provide you with an even better experience next time. Sincerely, Rudi Yarso, Front Office Manager

See original

S***o

Staycation

9.1

/10

Reviewed 4 week(s) ago

Friendly staff, fast check-in and check-out, spacious superior rooms, delicious breakfast, clean and child-friendly pool. Unfortunately (in the room I got), the Wi-Fi was very slow and unusable. The electric kettle was dusty, even though it's a 4-star hotel like Arya Duta. More attention could be paid to cleanliness. There was some unwashed hair on the floor. But overall, it was comfortable.

See original

Find this review helpful?

Accommodation's Reply

12 Aug 2026

Dear Valued Guest, Warm greetings from Arayaduta Pekanbaru Hotel. Thank you for choosing to stay at Arayaduta Pekanbaru Hotel and thank you for your feedback. We apologize for any inconvenience you may have experienced. We will take this matter to heart to improve our service. Your feedback is very important to us in developing and improving our services in the future. We hope to welcome you back again and provide you with an even better experience next time. Sincerely, Rudi Yarso, Front Office Manager

See original

p***a

10.0

/10

Reviewed 4 week(s) ago

The staff is nice and friendly, the service is fast. The swimming pool is nice.

See original

Find this review helpful?

Accommodation's Reply

12 Aug 2026

See original

D***y

Leisure

10.0

/10

Reviewed 5 week(s) ago

The hotel is comfortable, suitable for family vacations.

See original

Find this review helpful?

Accommodation's Reply

06 Aug 2026

See original

Verified Traveler

Business

10.0

/10

Reviewed 5 week(s) ago

This hotel is highly recommended.

See original

Find this review helpful?

Accommodation's Reply

04 Aug 2026

See original

Aryaduta Pekanbaru

Overall Ratings & Reviews Aryaduta Pekanbaru

8.3

8.3

8.3

8.6

8.3

Traveler Reviews Aryaduta Pekanbaru