N***a

10.0

/10

Reviewed 23 hour(s) ago

I really liked it. The staff was friendly. The food was definitely top-notch. The hotel and rooms were very clean, with a great view. Perfect for those seeking healing, highly recommended.

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G***g

Staycation

10.0

/10

Reviewed 1 day(s) ago

It's a great place for a staycation in Pekanbaru City, close to malls and trendy eateries.

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A***a

Business

10.0

/10

Reviewed 6 day(s) ago

Comfortable and strategically located. The food is quite good, the rooms are clean and quiet, and the facilities are excellent.

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Agus T.

8.8

/10

Reviewed 1 week(s) ago

The location is close to the city center. The staff is quite friendly and helpful. Overall, this hotel was quite comfortable to stay at.

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Lady C.

9.7

/10

Reviewed 1 week(s) ago

Thank you Aryaduta Pku, our booking was upgraded to Ambassador, because there was an electricity problem with the premiere booking. So far everything is good, service is okay, cleanliness is okay.

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Andika S.

8.5

/10

Reviewed 2 week(s) ago

Everything is standard, nothing special. It's just the old-fashioned card scanning model on the door.

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Accommodation's Reply

26 May 2026

Dear Ms. Andika S., Sincerely yours, Aryaduta Pekanbaru Hotel. Thank you for staying at Aryaduta Pekanbaru Hotel and thank you for your feedback. We apologize for any inconvenience you experienced. We will use this feedback to improve our services. Your feedback is very important to us in developing and providing better services in the future. Thank you for staying at Aryaduta Pekanbaru Hotel. We hope to welcome you back again and provide you with an even better experience next time. Sincerely, Rudi Yarso, Front Office Manager.

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fadilla s.

8.5

/10

Reviewed 2 week(s) ago

The air conditioner in the room is cold. Only for the bathroom, it's a bit stuffy.

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1 people find it helpful

Accommodation's Reply

26 May 2026

Dear Ms. Fadilah S., Sincerely yours, Aryaduta Pekanbaru Hotel. Thank you for staying at Aryaduta Pekanbaru Hotel and thank you for your feedback. We apologize for any inconvenience you experienced. We will use this feedback to improve our services. Your feedback is very important to us in developing and providing better services in the future. Thank you for choosing Aryaduta Pekanbaru Hotel. We hope to welcome you back again and provide you with an even better experience next time. Sincerely, Rudi Yarso, Front Office Manager.

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Fitri A.

Leisure

6.8

/10

Reviewed 3 week(s) ago

The TV in the room was covered in ants and didn't work as brightly as it did in the olden days. A hotel of this class should be excellent. Check-in time was noted, but it still didn't work.

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Accommodation's Reply

26 May 2026

Dear Ms. Fitria A., Sincerely, Aryaduta Pekanbaru Hotel. Thank you for staying at Aryaduta Pekanbaru Hotel and thank you for your feedback. We apologize for any inconvenience you experienced. We will use this feedback to improve our services. Your feedback is very important to us in developing and providing better services in the future. Thank you for staying at Aryaduta Pekanbaru Hotel. We hope to welcome you back again and provide you with an even better experience next time. Sincerely, Rudi Yarso, Front Office Manager.

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Andres W.

Business

8.5

/10

Reviewed 3 week(s) ago

The Wi-Fi is bad, so I can't work. The staff is nice.

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1 people find it helpful

Accommodation's Reply

26 May 2026

Dear Mr. Andres W., This is a message of respect from Aryaduta Pekanbaru Hotel. Thank you for staying at Aryaduta Pekanbaru Hotel and thank you for your feedback. We apologize for any inconvenience you experienced. We will use this feedback to improve our services. Your feedback is very important to us in developing and providing better services in the future. Thank you for choosing Aryaduta Pekanbaru Hotel. We hope to welcome you back again and provide you with an even better experience next time. Sincerely, Rudi Yarso, Front Office Manager.

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S***a

Staycation

8.7

/10

Reviewed 3 week(s) ago

Take the largest room type, spaciously it's really good, but it looks like an old hotel and a lot of the furniture is not well maintained.

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Accommodation's Reply

26 May 2026

Dear Valued Guest, Warm greetings from Arayaduta Pekanbaru Hotel. Thank you for choosing to stay at Arayaduta Pekanbaru Hotel and for your feedback. We apologize for any inconvenience you experienced and will use this feedback to improve our services. Your feedback is very important to us in developing and providing better services in the future. Thank you for choosing to stay at Arayaduta Pekanbaru Hotel. We hope to welcome you back again and provide you with an even better experience next time. Sincerely, Rudi Yarso, Front Office Manager.

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N***a

Staycation

9.7

/10

Reviewed 3 week(s) ago

The view is nice, just repair the cupboard door a little

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Accommodation's Reply

26 May 2026

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Ester T.

8.8

/10

Reviewed 3 week(s) ago

All good, yes. The price is in accordance with the service received.

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Accommodation's Reply

26 May 2026

Ms. Esther T., Warm greetings from Arayaduta Pekanbaru Hotel. We are delighted to hear that you enjoyed your stay at Arayaduta Pekanbaru Hotel. Service, cleanliness, safety, and food quality are our top priorities to ensure the comfort of all guests during their stay. We are very grateful and pleased with your review, and it inspires us to continue striving to provide the best service to all guests in the future. Thank you for your review and appreciation. We are glad to know you enjoyed your stay at Arayaduta Pekanbaru Hotel. We hope to welcome you back again soon. Sincerely, Rudi Yarso, Front Office Manager.

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Novi D.

9.4

/10

Reviewed 3 week(s) ago

Very good, clean, tidy, the staff are all friendly.

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Accommodation's Reply

26 May 2026

Dear Mr. Novi D., Sincerely, Aryaduta Pekanbaru Hotel. We are delighted to hear that you enjoyed your stay at Aryaduta Pekanbaru. Service, cleanliness, safety, and food quality are our top priorities to ensure the comfort of all guests during their stay at Aryaduta Pekanbaru. We are very grateful and pleased with your review, and it inspires us to continue striving to provide the best service to all our guests in the future. Thank you for your review and appreciation. We are glad to know you enjoyed your stay at Aryaduta Pekanbaru. We hope to welcome you back again soon. Sincerely, Rudi Yarso, Front Office Manager.

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T***a

Staycation

8.5

/10

Reviewed 4 week(s) ago

I booked an Aryaduta Suite room with a dining area and balcony on the app. However, after completing the booking, the e-ticket issued was for an Ambassador Suite, which wasn't an option in the app. Upon check-in, the room I was given didn't match the one I booked on the app. The price I paid was higher than the one on the app.

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Accommodation's Reply

29 May 2026

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V***i

10.0

/10

Reviewed 4 week(s) ago

Niceee [Engaging opening line] [Tell us about your stay] Ambiance/Facilities: [Describe the hotel's ambiance and facilities] Food: [Share your thoughts on the food provided] Staff Assistance: [Tell us about your experience with the hotel staff] Highlights: [Mention things that made your stay special] Price: [Give your opinion on the value for the price paid] Location: [Describe the hotel's location, e.g., strategic location close to...]

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Accommodation's Reply

26 May 2026

Dear Valued Guest, Warm greetings from Aryaduta Pekanbaru. We are delighted that you enjoyed your stay at Aryaduta Pekanbaru. Service, cleanliness, safety, and food quality are our top priorities to ensure the comfort of all our guests during their stay. We are very grateful and pleased with your review, and it inspires us to continue striving to provide the best service to all our guests in the future. Thank you for your review and appreciation. We are very happy that you enjoyed your stay at Aryaduta Pekanbaru. We hope to welcome you back again soon. Sincerely, Rudi Yarso, Front Office Manager

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Dwiky

9.7

/10

Reviewed 4 week(s) ago

I booked this hotel for my mother when I went to Pekanbaru & thank God she was happy because the room was comfortable, the pool was spacious, the breakfast was good, and the road access was easy👍

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Accommodation's Reply

26 May 2026

Dear Mr. Dwiggy R., Sincerely yours, from Arayaduta Pekanbaru Hotel. We are delighted to hear that you enjoyed your stay at Arayaduta Pekanbaru. Service, cleanliness, safety, and food quality are our top priorities to ensure the comfort of all guests during their stay. We are very grateful and pleased with your review, which motivates us to continue providing the best service to all our guests in the future. Thank you for your review and appreciation. We are glad to know you enjoyed your stay at Arayaduta Pekanbaru. We hope to welcome you back again soon. Sincerely, Rudi Yarso, Front Office Manager.

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A***i

Business

8.3

/10

Reviewed 4 week(s) ago

The building is old and not well maintained. My bed sheet is torn, the pillow is not fluffy enough, I only got 1 toothbrush.

1 people find it helpful

Accommodation's Reply

26 May 2026

Dear Valued Guest Warmest Greeting from ARYADUTA Pekanbaru Thank you for you review of your experience at ARYADUTA Pekanbaru. We deeply apologize about your inconvenience during the stay, and your review will be our concern priority for follow up for better future. We truly value your feedback and sincerely hope to provide you with a much better experience on your next visit. Once again thank you for staying with ARYADUTA Pekanbaru. We sencerely look forward to welcome you back in the future. Best regard, Rudi Yarso Front Office Manager

Nurhayati S.

Leisure

8.5

/10

Reviewed 5 week(s) ago

The hotel is beautiful, the service is excellent. Check-in and check-out are easy. The food is delicious and the service is excellent. The security is friendly both when entering and exiting the hotel. It's definitely recommended.

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1 people find it helpful

Accommodation's Reply

26 May 2026

Mr. Nurhayati S. extends warm greetings from Aryaduta Pekanbaru. We are delighted to hear that you enjoyed your stay with us at Aryaduta Pekanbaru. Service, cleanliness, safety, and food quality are our top priorities to ensure the comfort of all guests during their stay at Aryaduta Pekanbaru. We are very grateful and pleased with your review, and it inspires us to continue striving to provide the best service to all our guests in the future. Thank you for your review and appreciation. We are glad to know you enjoyed your stay at Aryaduta Pekanbaru. We hope to welcome you back again soon. Sincerely, Rudi Yarso, Front Office Manager.

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muhammad m.

10.0

/10

Reviewed 5 week(s) ago

Very good, comfortable hotel conditions

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Accommodation's Reply

29 May 2026

Dear Mr. Muhammad, Sincerely, Aryaduta Pekanbaru Hotel. We are delighted to hear that you enjoyed your stay at Aryaduta Pekanbaru. Service, cleanliness, safety, and food quality are our top priorities to ensure the comfort of all guests during their stay at Aryaduta Pekanbaru. We appreciate your review, which motivates us to continue providing the best service to all our guests in the future. Thank you for your review and appreciation. We are pleased to know you enjoyed your stay at Aryaduta Pekanbaru. We hope to welcome you back again soon. Sincerely, Rudi Yarso, Front Office Manager.

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Verified Traveler

10.0

/10

Reviewed 7 week(s) ago

An old hotel with comfortable facilities. Large rooms, clean towels. Reasonable price. Delicious and varied breakfast.

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Accommodation's Reply

29 May 2026

Dear Valued Guest, Warm greetings from Arayaduta Pekanbaru Hotel. We are delighted that you enjoyed your stay at Arayaduta Pekanbaru Hotel. Service, cleanliness, safety, and delicious food are our top priorities to ensure your comfort during your stay. We appreciate your review and are pleased to receive it, as it motivates us to continue providing the best service to all our guests in the future. Thank you for your review and appreciation. We are very happy that you enjoyed your stay at Arayaduta Pekanbaru Hotel. We hope to welcome you back again soon. Sincerely, Rudi Yarso, Front Office Manager

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Aryaduta Pekanbaru

Overall Ratings & Reviews Aryaduta Pekanbaru

8.3

8.3

8.3

8.6

8.3

Traveler Reviews Aryaduta Pekanbaru