The hotel went above and beyond to make our stay special. Beautiful hotel, excellent staff and would return in a heartbeat. Thank you!

I booked the hotel the day of my stay. It wasn’t cheapest hotel with a spa. It was mid range only to be called on my drive to it to tell me that the spa and gym were closed and unable to use the main reason I booked this hotel was for the spa then to be pressured into booking a restaurant reservation only to find out the restaurant had eight people in so there was no need to book a reservation the food there was small portions and overpriced. The service was terrible. The waiter seemed like he’s having his arm twisted to ask me how my food was. I also had the toffee pudding which had honeycomb that actually chipped one of my teeth because it was rock solid. I will never stay at this establishment again.

Great place, friendly staff, nice room, and excellent food!!! What more could you want :-)

The room was perfect for our family of 5, offering plenty of space. The location itself is wonderful and we had a lovely meal! Thank you for having us!

Great setting

The staff on reception were totally disinterested and could not even open the door for us with our cases.

Nice staff and beautiful food

Clean room, staff was amazing and surroundings were breathtaking

Absolutely stunning location - lovely breakfast. Staff extremely friendly. Spa area fantastic and very clean too. Highly recommend.

Room was nice and clean. Staff very friendly

Great location..... peaceful and tranquil

All staff courteous.Room fine.Spa fine.

Fabulous stay as always. This was our 5th stay at lakeside and we love the peace and relaxed luxury of the place. We took full advantage of the pool and surrounding facilities and I had the most amazing facial. Our room was upgraded to a suite which was a nice bonus and we had a fabulous sleep in a very comfy bed. Love it here, and we will return.

The room was spotless looked new

Breakfast didn’t do eggs Benedict when we asked and small portions got two eggs on one round of toast limited choice on main restaurants and £45 a bit expensive glass on back wall of pool area needs a good clean a lot of leaks in the hotel but overall enjoyed the stay

Yes it was. They were so friendly and helpful

Lovely hotel on the banks of the lake. Spa including indoor pool, sauna & steam room along with changing facilities. Staff were incredibly helpful and kind. Only downsides were breakfast was small portions, the veggie sausage was amazing but the veggie bacon not so much. There were many rooms that had been refurbished but ours wasn’t one of them, so the decor was a little dated & the fabric sofa needed a good clean. Nice touches in terms of information about the local area and bottles of water at the bedside. Tea, coffee & hot chocolate making facilities in the room and room service available with a fee per delivery. Thanks for having us!

Stay was great, staff fantastic, great location The only downfall were the drinks were the most expensive ive paid for in any hotel

Lovely hotel with lovely traditional decor. We had a room with the beautiful lake view. Spacious, very clean room & bathroom. All Staff very helpful. Davinia, Dave & Alex at reception very nice & friendly. Food was Very good. Special thanks to waiter Andrew who brought us a plate saying "happy 40th anniversary" in chocolate. Spa & pool was lovely and relaxing. Boat cruise to Bowness was also relaxing and very interesting.

A spacious clean pool, the conservatory with view, breakfast selection, clean bedroom with smart tv