Overall Ratings & Reviews Elizabeth Hotel

Elizabeth Hotel would like to thank you for this comment, if there is a problem with the faucet, just report it to the Reception as directed and someone will help you right away. Elizabeth Hotel always listens to your reviews to improve service better. Very pleased to serve you!

Elizabeth Hotel would like to thank you for this comment, Elizabeth Hotel would like to share the following: - Bedroom: Elizabeth's set standards for all room types are allowed to stay 2 people/room. However, our hotel is having a discount for 1 guest, instead of paying for a 2-guest room according to the design, you get a discount if you go alone, not the standard room. accommodated by 1 person. - Toothpaste problem: I don't know what your "savings" means! Because if you need more, the hotel will be ready to provide you with more according to the standard. - Hot water problem: Hot water in the hotel is always ready, maybe because it was raining that day, the system has not yet heated up, just tell the Receptionist as directed and someone will assist immediately. Elizabeth Hotel always listens to your reviews to improve service better. It's pleasure to serve you!

Elizabeth Hotel would like to thank you for your comments. Rooms at Elizabeth are carpeted because in order to prevent the iron from being used by guests, it may accidentally get hurt and if it falls on the carpet, it may be damaged and customers can compensate a large amount of money. So the hotel has a laundry service operating 24/24, you can contact directly to the front desk for 24/24 support.

Elizabeth Hotel would like to thank you for your comments so that we can improve the service. Laundry bags are equipped for guests to use the laundry service at the hotel and there is no charge, in case the customer is satisfied with the bag's material and brings it back, it will be charged 15,000/piece. Elizabeth Hotel has a rate for 1 guest and 2 guests, next time you can note to review the reservation before paying to avoid the case of mistakenly booking 1 guest, there will be a surcharge of 250,000 guests. / person / day including tax and buffet breakfast. The room key card is handed over to the guest when staying at the hotel. Because of the security issue of the customer, I will compensate 200,000/card for you to cancel the old card and if the hotel can find the room key card you set up. I will contact you to refund your money.

Dear Ms. Nguyen Thai! Thank you for taking the time to write a review about your stay at Hotel Elizabeth. We are very glad to hear such a nice words about our hotel, staffs. It will be a real pleasure for us to host you in our hotel again. With kind regards, Khanh Nguyen OTA Admin (S&M Dept.)