Great experience.

I love that they have security guards & police patrolling at the entrance to come up to the car park and hotel. Everyone was pleasant and so helpful. The only downfall is how expensive it is for food inside the hotel, as with every hotel abroad. The first two nights me and my husband spend $160 to $180 USD for dinner; in the AM we spent $74 USD for the two mornings we decided to have a full breakfast. The room was really nice with a small balcony to relax. The nightstands and dresser had a coat of dust but I took a cloth and wipe it down. The bed was comfy. The parrots in the AM and evening are loud flying by the room but I enjoyed watching them. The hotel cabs start at $12 US but they are conveniently right outside.

The hotel is a typical Hilton property. Very clean. Staff is non-existent, slow and not very helpful or communicative. They ran out of washclothes and while we asked for 2 extra bath towels we nwver got them. We asked for 2 extra pillows and when they arrived the smelled so strongly of moth balls it made me sick.

N/a

The locals call it the upside down hotel. It is fascinating that you have to take the elevator down for the rooms. Gorgeous views of the city

The scenery and ambience was everything. The pool area is just what I needed to complete the trip. The place is clean and breath taking will definitely book again. 5 stars and the mangers and ppl who work there are awesome and very friendly sometimes even go out there way to make sure you are good. My stay was the best trip ever to Trinidad.

More fruit options and variety for the breakfast buffet. Sushi for room service

The staff especially the porter and barman were very friendly, knowledgeable and accommodating

Love the Hilton was a great stay was my moms birthday

With the hotel being a distance from the city area, more snack/drink options should be available for purchase in the shop. For the price charged per night, breakfast should possibly be offered. Grounds is always clean. Providing a receipt to the guest upon departure should be available. I was told that a receipt is not provided if you book through a third-party. Odd!

Food and pool.

Excellent

I loved the pool area, and the balconies have Beautiful views.

T

Amazing staff . Convenient location . Beautiful scenery . The hotel itself needs a little TLC , its a little dated . A little dissapointed that the Cascadoo bar at the pool area was closed during my 3 day stay and the breakfast was very limited in the local cuisine . Bake with no saltfish or smoke herring ? Come on , not after paying $38 US .

Hotel food is over priced.

The staff was kind and accommodating.

This property is different from any hotel I ever stayed in. It’s called the upside down hotel because the 9th floor rooms are on the 3rd floor and vice versa. The room was smaller than expected but had a patio. The breakfast buffet in the mornings was GREAT, can’t complain.

Always a great stay. The pool is the best!

Friendly staff, but not professional - I heard staff complaining about their supervisors, food took forever when ordered was overpriced and of average quality