8.7
Very Good
From 3,166 reviews
Provided by travelers on
Cleanliness

9.0

Room Comfort

9.0

Meal

8.6

Location

8.7

Service and Facilites

8.9

People often mention about Novus Jiva Anyer Villa Resort and SPA
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Staff Friendliness (169)
Room Space (160)
Bedroom (153)
Hotel Area (153)
Ambiance (152)
Family Friendly (147)
Bathroom (141)
Taste (118)
Surroundings (115)
Variety (113)
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Traveler Reviews Novus Jiva Anyer Villa Resort and SPA

Number of reviews per page
20
40
Customer reviews
Yoan P. M.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
Great experiences to stay at Novus Jiwa. The ambiance of sea and waves so calmly.
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S***a
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6.8
/10
Reviewed 6 day(s) ago
The type of room I took, ocean sunset view. Equivalent to Novus Hotel, the AC is really hot. Only 1 plug. Far from the beach. So if you go from the hotel, you have to cross to the beach. If you walk, it's far. You can take the shuttle but it takes a long time to wait. Especially if you bring children and parents. Not anymore. The price of food and drinks is standard hotel. When I first checked in, I was forced to give a Google review rating at the beginning. That made me uncomfortable. It would be better to ask for a Google review rating when checking out.
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1 people find it helpful
Accommodation's Reply
13 Jun 2025
Dear S*a, Thank you for taking the time to share your experience. We apologize for the less than satisfactory experience during your stay at Novus Jiva Villa Resort & Spa. We are actively reviewing our service levels to strive to improve them. We take all reviews as a whole, so that we can continue to improve to serve you better. We look forward to welcoming you back on your next visit. Warm regards. Novus Jiva Villa Resort & Spa
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D***y
icon-origin-TRAVELOKA
7.1
/10
Reviewed 1 week(s) ago
Everything is okay, except the room view. I ordered an ocean view but the beach is not visible. Maybe this room is more like a garden view
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3 people find it helpful
Accommodation's Reply
13 Jun 2025
Dear D*y, Thank you for staying at Novus Jiva Villa Resort & Spa. During your recent visit to Anyer. We are very pleased to receive your positive review and kind words regarding our excellent facilities and services during your stay. Your feedback is very valuable to us and inspires our team to continue to provide the highest level of service and excellence. We look forward to the pleasure of serving you again in the future, ensuring that your next visit is an exceptional one. Warm regards. Novus Jiva Villa Resort & Spa
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p***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
with a price of 1.9 per room only 2 adults and children up to 5 years old who have free breakfast. 😏 so 8 years old pay again.....
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1 people find it helpful
R***r
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The staff are friendly I will come back here again sometime The breakfast is also really good
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Accommodation's Reply
13 Jun 2025
Dear R*r, Thank you for your kind review. We are all glad you enjoyed your visit to Novus Jiva Villa Resort & Spa. We look forward to serving you again when you return! Have a great day! Warm regards. Novus Jiva Villa Resort & Spa
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B***o
icon-Leisure
Leisure
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10.0
/10
Reviewed 2 week(s) ago
All Good,Excellent,Nice View, Lovely.
1 people find it helpful
Accommodation's Reply
13 Jun 2025
Dear B***o, Thank you for your kind review. We are all delighted that you have enjoyed your visit to Novus Jiva Villa Resort & Spa. We look forward to serving you again when you come back! Have a great rest of your day! Warmest regards, Novus Jiva Villa Resort & Spa
O***a
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Staycation
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9.4
/10
Reviewed 2 week(s) ago
Had a nice stay in this hotel. The pool in the beach is the main distinction compared to other hotels in this area. Hotel pool area also very nice. Just need to be a little patient because we depend on the shuttle to go to the beach and parking area, so need to manage the time well to avoid the rush. Will come back again if have the chance.
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2 people find it helpful
Accommodation's Reply
13 Jun 2025
Dear O***a, Thank you for your kind review. We are all delighted that you have enjoyed your visit to Novus Jiva Villa Resort & Spa. We look forward to serving you again when you come back! Have a great rest of your day! Warmest regards, Novus Jiva Villa Resort & Spa
Anes I. M.
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Staycation
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10.0
/10
Reviewed 2 week(s) ago
The staff is very friendly, the hotel facilities are also good, making children feel at home staying at the hotel 🥰
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1 people find it helpful
Accommodation's Reply
13 Jun 2025
Dear Anes I. M, Thank you for your kind review. We are all glad you enjoyed your visit to Novus Jiva Villa Resort & Spa. We look forward to serving you again when you return! Have a great day! Warm regards. Novus Jiva Villa Resort & Spa
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Arum
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Staycation
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10.0
/10
Reviewed 2 week(s) ago
Complete facilities, comfortable and clean rooms, friendly staff and varied breakfast.
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2 people find it helpful
Accommodation's Reply
13 Jun 2025
Dear Arum, Thank you for your kind review. We are all glad you enjoyed your visit to Novus Jiva Villa Resort & Spa. We look forward to serving you again when you return! Have a wonderful day! Warm regards. Novus Jiva Villa Resort & Spa
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Daniel H. S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
nice place which is very affordable from Jakarta so far and in Anyer it is still the best..thanks a lot Novus Jiva Anyer.
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Accommodation's Reply
13 Jun 2025
Dear Daniel H. S, Thank you for your review! We are glad to hear that you are satisfied with our hotel and its complete facilities. We look forward to welcoming you back for a more enjoyable experience on your next visit! 😊. Warm regards. Novus Jiva Villa Resort & Spa
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A***i
icon-Leisure
Leisure
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10.0
/10
Reviewed 3 week(s) ago
I was really happy staying here, hopefully I can come back again ☺️
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Accommodation's Reply
13 Jun 2025
Dear A*i, Thank you for your kind review. We are all glad that you enjoyed your visit to Novus Jiva Villa Resort & Spa. We look forward to serving you again when you return! Have a wonderful day! Warm regards. Novus Jiva Villa Resort & Spa
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S***y
icon-Staycation
Staycation
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10.0
/10
Reviewed 3 week(s) ago
the hotel staff is very friendly the atmosphere is like in Bali the view is very beautiful the hotel is recommended
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1 people find it helpful
Accommodation's Reply
13 Jun 2025
Dear S*y, Thank you for your kind review. We are all glad that you enjoyed your visit to Novus Jiva Villa Resort & Spa. We look forward to serving you again when you return! Have a wonderful day! Best wishes. Novus Jiva Villa Resort & Spa
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F***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.4
/10
Reviewed 4 week(s) ago
My family n I really enjoyed staying in the Villa, a couple of things that the hotel needs to improve are: 1. the cleanliness of the pool. Please pay more attention on the private pool, it needs to be vaccuum regularly. 2. the game facility in the game room, the video car game didnt work, the air hockey didnt work. but other than that, we definitely will be back staying in the Villa for holiday!
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1 people find it helpful
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Juliansyah
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Leisure
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9.7
/10
Reviewed 4 week(s) ago
The staff is friendly, the facilities are good, the room is clean, the room is spacious and the bathroom is spacious, and the breakfast is not to be missed, there are so many choices of food on the menu.
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1 people find it helpful
Accommodation's Reply
13 Jun 2025
Dear Juliansyah, Thank you for giving us such a great review. We are glad you enjoyed your stay with us. Our team loves reading what you have to say. We place guest experience and satisfaction as our top priority, and your review is a testament to the hard work we put in every day. We look forward to seeing you again soon! Warm regards. Novus Jiva Villa Resort & Spa
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Guest
icon-Staycation
Staycation
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10.0
/10
Reviewed 4 week(s) ago
Masya Allah Tabarakallah, my family and I are really satisfied and very happy with the Novus service... The receptionist was very kind, welcoming to Mr. Febri and Ms. Dinda, thank you very much for the excellent service... Assisted with early check in, refreshing welcome drink, the view is really the best, all the staff are very friendly, the breakfast food variants are super complete, when checking out we also got a snack gift... really want to come back for sure next holiday....thx u so much Novus Jiva
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Accommodation's Reply
13 Jun 2025
Dear Guest, Thank you very much for your review! We are glad to hear that our team's service made your check-in and check-out experience easier and more enjoyable. We look forward to your next visit! 🤍. Warm regards. Novus Jiva Villa Resort & Spa
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H***s
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Clean beach, easy access, smooth floor in the room, champion view because it faces the ocean
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1 people find it helpful
Accommodation's Reply
13 Jun 2025
Dear H*s, Thank you for your kind review. We are all glad you enjoyed your visit to Novus Jiva Villa Resort & Spa. We look forward to serving you again when you return! Have a great day! Best wishes. Novus Jiva Villa Resort & Spa
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M***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Complete hotel facilities, kids friendly, very good service, the best hotel in Anyer so far.
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1 people find it helpful
Accommodation's Reply
13 Jun 2025
Dear M*i, Thank you for your review! We are glad to hear that you are satisfied with our hotel and its complete facilities. We look forward to welcoming you back for a more enjoyable experience on your next visit! 😊. Warm regards. Novus Jiva Villa Resort & Spa
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D***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The food was great! Always tasty whether at breakfast or ordered in room dining. The hospitality was good, all the staff are friendly. Private beach was amazing! The view and room was undescribables! I tried the spa and it was very relaxing and pleasant! Will definitely come back again!
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Accommodation's Reply
13 Jun 2025
Dear D***a, Thank you for your review! We're glad to hear that you were satisfied with our hotel and enjoy our facilities. We look forward to welcoming you back for an even more enjoyable experience on your next visit! 😊 Warmest regards, Novus Jiva Villa Resort & Spa
S***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Such a great place to stay with your family
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Accommodation's Reply
13 Jun 2025
Dear S***i, Thank you for your review! We're glad to hear that you were satisfied with our hotel and enjoy our facilities. We look forward to welcoming you back for an even more enjoyable experience on your next visit! 😊 Warmest regards, Novus Jiva Villa Resort & Spa
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Eko H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Overall everything is okay, varied food, easy to access location, friendly staff shows Novus is in its class, only a few electrical sockets in the room, and very suitable for families, and the children's play area has many choices.
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1 people find it helpful
Accommodation's Reply
13 Jun 2025
Dear Eko H, Thank you for your review! We are glad to hear that you are satisfied with our hotel and its complete facilities. We look forward to welcoming you back for a more enjoyable experience on your next visit! 😊. Warm regards. Novus Jiva Villa Resort & Spa
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Number of reviews per page
20
40