Novus Jiva Anyer Villa Resort and SPA

Explore Novus Jiva Anyer Villa Resort and SPA
8.8
Very Good
From 3,421 reviews
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Cleanliness

9.0

Room Comfort

9.0

Meal

8.7

Location

8.7

Service and Facilites

8.9

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Staff Friendliness (254)
Room Space (234)
Family Friendly (228)
Hotel Area (228)
Ambiance (226)
Bedroom (217)
Bathroom (203)
Taste (185)
Variety (176)
Surroundings (159)
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Traveler Reviews Novus Jiva Anyer Villa Resort and SPA

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Customer reviews
Reni o. a.
icon-Leisure
Leisure
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9.1
/10
Reviewed 4 day(s) ago
If possible, the private beach should be given more attention, with beanbags or benches added. Thank you!
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2 people find it helpful
Accommodation's Reply
22 Apr 2026
Dear Ms. Renee O.A., Thank you so much for your wonderful review. We are delighted that you enjoyed your stay with us. Our staff love reading what you write. We value our guests' experience and satisfaction, and your review is a testament to the dedication we put in every day. We hope to see you again soon! Sincerely, Novus Giva Villa Resort & Spa
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Verified Traveler
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Staycation
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10.0
/10
Reviewed 7 day(s) ago
One of the best, no need to upload photos, so everyone can come there directly, from the staff all respond quickly, no wonder Novus Jiva is the best hotel in the Anyer area, not only is the design good, the service is also good, hopefully it will continue to progress and develop.
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Accommodation's Reply
21 Apr 2026
Dear Valued Guest, Thank you for your wonderful review. We are delighted that you enjoyed your stay with us. Our staff loves reading what you write. We value our guests' experience and satisfaction, and your review is a testament to the dedication we put in every day. We hope to welcome you back soon! Sincerely, Novus Giva Villa Resort & Spa
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R***i
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Staycation
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10.0
/10
Reviewed 1 week(s) ago
Makes you want to come back here again
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Accommodation's Reply
17 Apr 2026
Dear Mr./Ms. R*i, Thank you so much for your wonderful review. We are delighted that you enjoyed your stay with us. Our staff loves reading what you write. We value our guests' experience and satisfaction, and your review is a testament to the dedication we put in every day. We hope to see you again soon! Sincerely, Novus Jiva Villa Resort & Spa
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Vera x.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
During our stay at Novus Jiva Resort and Spa, we had a very pleasant experience in the villa and hotel, and the lobby had a really nice view. The service was truly excellent, a 10-star experience. The staff were friendly and very helpful with everything we needed. The restaurant also had delicious food and affordable prices. Here's a neater and more readable version of the review (can be used for Google Reviews / social media): During our stay at Novus Jiva Resort & Spa, we had a truly enjoyable experience. The villa and hotel were very comfortable, with a beautiful lobby and amazing views. The service was also excellent—you could say a 10-star experience! All the staff were very friendly, kind, and always ready to help with all our needs during our stay. The restaurant had delicious food at a reasonable price, so it was well worth it. Overall, it's highly recommended for a relaxing vacation and a peaceful atmosphere. We definitely want to come back here 😊
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1 people find it helpful
Accommodation's Reply
17 Apr 2026
Dear Vera x., Thank you so much for your wonderful review. We are delighted that you enjoyed your stay with us. Our staff loves reading what you write. We value our guests' experience and satisfaction, and your review is a testament to the dedication we put in every day. We hope to see you again soon! Sincerely, Novus Giva Villa Resort & Spa
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F***a
icon-origin-TRAVELOKA
8.8
/10
Reviewed 1 week(s) ago
Staying at Novus Anyer is indeed the most comfortable, the facilities are also really good, but the rooms have a lot of sharp corners, hopefully they can be given barriers for safety.
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Accommodation's Reply
17 Apr 2026
Dear Mr./Ms. F*a, Thank you so much for your wonderful review. We are delighted that you enjoyed your stay with us. Our staff loves reading what you write. We value our guests' experience and satisfaction, and your review is a testament to the dedication we put in every day. We hope to see you again soon. Sincerely, Novus Jiva Villa Resort & Spa
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Dita s. o.
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10.0
/10
Reviewed 2 week(s) ago
It's really the best... The staff are friendly, the quality is top notch!
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Accommodation's Reply
13 Apr 2026
Dear Ms. Dita S.O., Thank you so much for your wonderful review. We are delighted that you enjoyed your stay with us. Our staff loves reading what you write. We value our guests' experience and satisfaction, and your review is a testament to the dedication we put in every day. We hope to see you again soon! Sincerely, Novus Giva Villa Resort & Spa
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Artanto B. N.
icon-Leisure
Leisure
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10.0
/10
Reviewed 2 week(s) ago
Masya Allah, tabarakallah, one of the best hotels in Anyer. The atmosphere is cool, the rooms are comfortable, every corner is aesthetic, the food is really delicious, the staff is super friendly, the kids are also really happy to be able to play in the water, simply the best. 🥰
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1 people find it helpful
Accommodation's Reply
15 Apr 2026
Dear Mr. Artanto B. N., Thank you for your wonderful review. We are delighted that you enjoyed your stay with us. Our staff loves reading what you write. We value our guests' experience and satisfaction, and your review is a testament to the dedication we put in every day. We hope to see you again soon! Sincerely, Novus Jiva Villa Resort & Spa
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F***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Wow, everything is so cool: the view, the food, the staff, everything is great. If asked if I'd go back again, I'd absolutely love to.
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Accommodation's Reply
15 Apr 2026
Dear Mr./Ms. F*a, Thank you so much for your wonderful review. We are delighted that you enjoyed your stay with us. Our staff loves reading what you write. We value our guests' experience and satisfaction, and your review is a testament to the dedication we put in every day. We hope to see you again soon! Sincerely, Novus Jiva Villa Resort & Spa
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S***I
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8.8
/10
Reviewed 2 week(s) ago
Fast check-in process, friendly staff, varied breakfast, ok view
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Accommodation's Reply
15 Apr 2026
Dear Mr./Ms. S*I, Thank you so much for your wonderful review. We are delighted that you enjoyed your stay with us. Our staff loves reading your writings. We value our guests' experience and satisfaction, and your review is a testament to the dedication we put in every day. We hope to see you again soon! Sincerely, Novus Jiva Villa Resort & Spa
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E***a
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9.7
/10
Reviewed 3 week(s) ago
The hotel is kid-friendly, with a shuttle service to the beach. The food wasn't very varied during my stay, but it was delicious, and it's rare to find yogurt and a variety of baked beans (diet breakfast). The breakfast was the best, even though it didn't have much variety. The view and hotel facilities were good, and the staff were friendly 😊.
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Accommodation's Reply
13 Apr 2026
Dear Mr./Ms. E*a, Thank you so much for your wonderful review. We are delighted that you enjoyed your stay with us. Our staff loves reading what you write. We value our guests' experience and satisfaction, and your review is a testament to the dedication we put in every day. We hope to see you again soon. Sincerely, Novus Jiva Villa Resort & Spa
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goesnadi t.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Overall... oke. Good job. Thanks.
2 people find it helpful
Accommodation's Reply
08 Apr 2026
Dear Valued Customer, Thank you so much for your wonderful review. We are delighted that you enjoyed your stay with us. Our staff loves reading what you write. We value our guests' experience and satisfaction, and your review is a testament to the dedication we put in every day. We hope to see you again soon! Sincerely, Novus Giva Villa Resort & Spa
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M***y
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Leisure
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8.4
/10
Reviewed 3 week(s) ago
Breakfast food is very good, but the beach needs to be cleaner.
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2 people find it helpful
Accommodation's Reply
09 Apr 2026
Dear M***y, Thank you very much for sharing the review of your recent experience about Novus Jiva Villa Resort & Spa We are delighted to hear that you enjoyed our breakfast selection. At the same time, we truly appreciate your comment regarding the cleanliness of the beach. Please rest assured that this has been shared with our team for improvement and closer attention. While we are glad we were able to offer an upgrade as a gesture of goodwill, we regret that it did not fully resolve the situation or meet your needs. Your comments have been shared with the relevant departments to ensure immediate improvements are made, particularly in maintenance, housekeeping, and service procedures. We hope you will not remain on this experience, and we are looking forward to having the pleasure of welcoming you again in the future. Warmest regards, Novus Jiva Resort & Spa
l***e
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
The staff was very friendly and highly recommend ✨
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Accommodation's Reply
31 Mar 2026
Dear l***e, Thank you for your kind review. We are all delighted that you have enjoyed your visit to Novus Jiva Villa Resort & Spa. We look forward to serving you again when you come back! Have a great rest of your day! Warmest regards, Novus Jiva Villa Resort & Spa
G***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Overall, it's okay, but there needs to be more swimming pools for children and adults. There needs to be more power outlets in the rooms.
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Accommodation's Reply
08 Apr 2026
Dear Mr./Ms. G*s, Thank you so much for your wonderful review. We are delighted that you enjoyed your stay with us. Our staff loves reading your writings. We value our guests' experience and satisfaction, and your review is a testament to the dedication we put in every day. We hope to see you again soon! Sincerely, Novus Jiva Villa Resort & Spa
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Gary C.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Very suitable for family trips
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1 people find it helpful
Accommodation's Reply
01 Apr 2026
Dear Mr. Gary C., Thank you so much for your wonderful review. We are delighted that you enjoyed your stay with us. Our staff love reading what you write. We value our guests' experience and satisfaction, and your review is a testament to the dedication we put into it every day. We hope to see you again soon! Sincerely, Novus Giva Villa Resort & Spa
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Desi M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Very friendly and pleasant
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2 people find it helpful
Accommodation's Reply
30 Mar 2026
Dear Daisy M., Thank you so much for your wonderful review. We are delighted that you enjoyed your stay with us. Our staff loves reading what you write. We value our guests' experience and satisfaction, and your review is a testament to the dedication we put in every day. We hope to see you again soon! Sincerely, Novus Giva Villa Resort & Spa
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Taufik H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 week(s) ago
A highly recommended hotel and resort for family vacations. More power outlets are needed.
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Accommodation's Reply
08 Apr 2026
Dear Mr. Taufik H., Thank you for your wonderful review. We are delighted that you enjoyed your stay with us. Our staff loves reading what you write. We value our guests' experience and satisfaction, and your review is a testament to the dedication we put in every day. We hope to see you again soon! Sincerely, Novus Jiva Villa Resort & Spa
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faybert t. g.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Excellent, great stay, good food
2 people find it helpful
Accommodation's Reply
30 Mar 2026
Dear faybert t. g., Thank you for your kind review. We are all delighted that you have enjoyed your visit to Novus Jiva Villa Resort & Spa. We look forward to serving you again when you come back! Have a great rest of your day! Warmest regards, Novus Jiva Villa Resort & Spa
Ruri P.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Got a terrace suite with a bathtub, room no. 318. (+) Best view. High-flow, strong shower with 3 settings. Cold room. Clean bathtub. Scented room, no cigarette odor. Complete amenities. Spacious bed, 2 beds pushed together. Got a bubble bath set, fragrant. Fast Wi-Fi. Facilities, should still be <3.5 million (high season). Minimal electrical outlets. Some amenities are not optimal. The bathtub is located outside (not suitable for Eastern culture). Limited TV channels. Limited breakfast options, not very extensive.
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+4
1 people find it helpful
Accommodation's Reply
08 Apr 2026
Dear Ms. Ruri P., Thank you very much for sharing your experience at Novus Chiri Resort & Spa. We apologize for the limited power outlets, some unsuitable amenities, bathtub location, TV channel selection, and inconsistent breakfast menu. We have forwarded this feedback to the relevant team for immediate action and will use it in our future evaluations. This will be taken seriously by our team to provide even more valuable guest experiences. On behalf of management, I apologize for the inconvenience you experienced. We are actively reviewing our service levels to strive for improvement. We hope you do not encounter such incidents again, and we look forward to welcoming you back in the future. Sincerely, Novus Chiri Villa Resort & Spa
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Verified Traveler
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
The hotel has two swimming pools which are both nice. We also received free cookies on our check out.
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Accommodation's Reply
27 Mar 2026
Dear G***t, Thank you for your kind review. We are all delighted that you have enjoyed your visit to Novus Jiva Villa Resort & Spa. We look forward to serving you again when you come back! Have a great rest of your day! Warmest regards, Novus Jiva Villa Resort & Spa
Number of reviews per page
20
40